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Customer Service Representative Jobs in Virginia

Customer Service Representative

Lorton, VA ยท On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

If so, we have an immediate opening for a Customer Service Representative at United Air Temp! United Air Temp, the most significant residential heating, cooling, and plumbing provider in the United ...

Customer Service Representative

Lorton, VA ยท On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

If so, we have an immediate opening for a Customer Service Representative at United Air Temp! United Air Temp, the most significant residential heating, cooling, and plumbing provider in the United ...

Customer Service Representative

Danville, VA ยท On-site

$16.04 - $18.07/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers ...

Customer Service Representative

Lorton, VA ยท On-site

$16.25 - $22/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We have provided award winning electrical design, repairs, installation, and customer service for 100 ...

Customer Service Representative

Lorton, VA ยท On-site

$16.25 - $22/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We have provided award winning electrical design, repairs, installation, and customer service for 100 ...

Customer Service Representative

Lorton, VA ยท On-site

$16.25 - $22/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We have provided award winning electrical design, repairs, installation, and customer service for 100 ...

Customer Service Representative

Lorton, VA ยท On-site

$16.25 - $22/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We have provided award winning electrical design, repairs, installation, and customer service for 100 ...

Customer Service Representative

Norfolk, VA ยท On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Are you a High Energy CSR? Do you have Call Center experience? Bay Disposal is looking for a High Energy Customer Service Representative to join the team at our Hauling location in Norfolk, VA. Pay ...

Customer Service Representative

Vienna, VA ยท On-site

$16 - $21.75/hr

Customer Service Representative ITCON Services is seeking to hire seasoned Customer Service Representatives for upcoming work. We're seeking outside-the-box thinkers who are technically skilled and ...

Customer Service Representative

Locust Grove, VA ยท On-site

$15 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Loving Air is in the need of an experienced a Customer Service Representative The position of a Customer Service Representative is to respond and assist in the resolution of customer concerns with ...

Customer Service Representative

Yorktown, VA

$14.25 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representatives embody our "team player" values, by providing an outstanding customer experience both in person and through our various communication channels to help IAA focus on ...

Customer Service Representative

Mount Crawford, VA ยท On-site

$12.77 - $13.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

Customer Service Representative

Yorktown, VA ยท On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representatives embody our "team player" values, by providing an outstanding customer experience both in person and through our various communication channels to help IAA focus on ...

Customer Service Representative

Sterling, VA ยท On-site

$12.77 - $13.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

Customer Service Representative

Alexandria, VA ยท On-site

$12.77 - $13.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

Showing results 21-40

Customer Service Representative information

See Virginia salary details

$9

$18

$26

How much do customer service representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer service representative in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

Is remote customer service representative a stressful job?

Remote customer service representatives often experience stress due to handling customer complaints, meeting performance metrics, and managing high call volumes. However, stress levels can vary based on workload, support tools, and individual coping skills, with some finding remote work more flexible and less stressful than in-office roles.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are the most commonly searched types of Customer Service Representative jobs in Virginia?

The most popular types of Customer Service Representative jobs in Virginia are:

What job categories do people searching Customer Service Representative jobs in Virginia look for?

The top searched job categories for Customer Service Representative jobs in Virginia are:

What cities in Virginia are hiring for Customer Service Representative jobs?

Cities in Virginia with the most Customer Service Representative job openings:

Infographic showing various Customer Service Representative job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $38,762 per year, or $18.6 per hour.

Customer Service Representative

United Air Temp

Lorton, VA โ€ข On-site

$20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago


Job description

Description:

Are you a highly skilled and motivated individual who thrives in a dynamic and fast-paced environment? Do you enjoy providing exceptional customer service and solving problems? If so, we have an immediate opening for a Customer Service Representative at United Air Temp!

United Air Temp, the most significant residential heating, cooling, and plumbing provider in the United States, seeks a talented Customer Service Representative to join our team. As a Customer Service Representative, you will be crucial in ensuring our customers receive outstanding service and have their HVAC and plumbing systems maintained and serviced regularly. Your excellent communication skills and attention to detail will be vital in managing customer relationships and scheduling appointments.


Starting at $20/hr + Bonuses


Why work with us?

  • Competitive hourly pay
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • Matching 401(k) retirement savings plan
  • Paid time off (vacation, sick, and personal leave combined)
  • A fun and safe work environment that values talent and promotes career growth

Job Responsibilities:

  • Receiving inbound calls primarily from the COD/Marketing queue.
  • Assist with calls in other queues as needed.
  • Will respond to all requests for services, repair calls, and Podium inquiries.
  • Build and maintain long-term relationships with customers
  • Solve scheduling conflicts between customers and technicians

Requirements:

  • Experience in customer service or sales
  • Excellent verbal communication skills
  • Attention to detail and problem-solving abilities
  • Comfortable working in an office environment full-time

If you are a motivated and enthusiastic individual looking to launch a career as a Customer Service Representative, apply now and join the United Air Temp team!

Requirements: