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Customer Service Representative Jobs in Colorado

Customer Service Representative

Denver, CO · On-site

$16.50 - $22.50/hr

Customer Service Representative This role reports to the store's Assistant General Manager (AGM). The Customer Service Representative (CSR) will be on the floor to ensure the best customer service is ...

What to Expect The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world. This position will ...

Customer Service Rep

Parker, CO · On-site

$22 - $24/hr

Customer Service Rep Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills make an impact? If so, we want YOU to ...

Customer Service Representative Location: Aurora, CO Assignment Type: Temp-to-Hire (with strong potential for conversion) Industry: Manufacturing / Engineering Services Pay: $19.00 - $21.50 /hour ...

Customer Service Representative Location: Aurora, CO Assignment Type: Temp-to-Hire (with strong potential for conversion) Industry: Manufacturing / Engineering Services Pay: $19.00 - $21.50 /hour ...

Customer Service Representative Location: Aurora, CO Assignment Type: Temp-to-Hire (with strong potential for conversion) Industry: Manufacturing / Engineering Services Pay: $19.00 - $21.50 /hour ...

Customer Service Representative Location: Aurora, CO Assignment Type: Temp-to-Hire (with strong potential for conversion) Industry: Manufacturing / Engineering Services Pay: $19.00 - $21.50 /hour ...

Customer Service Representative Location: Aurora, CO Assignment Type: Temp-to-Hire (with strong potential for conversion) Industry: Manufacturing / Engineering Services Pay: $19.00 - $21.50 /hour ...

$15.70 - $20.20/hr

Customer Service Representative Part-Time Application Closing Deadline: Ongoing/Open. This is an ongoing recruitment process, with no specific closing date. We will be reviewing applications on a ...

Showing results 41-60

Customer Service Representative information

See Colorado salary details

$10

$19

$28

How much do customer service representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer service representative in Colorado is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $21.97 per hour, depending on experience, location, and employer.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are the 5 skills of a customer service representative?

A customer service representative needs strong communication skills to effectively interact with customers, problem-solving abilities to address issues, patience to handle difficult situations, active listening to understand customer needs, and technical proficiency with customer management tools. These skills help ensure positive customer experiences and efficient service delivery.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.

What are the most commonly searched types of Customer Service Representative jobs in Colorado?

The most popular types of Customer Service Representative jobs in Colorado are:

What cities in Colorado are hiring for Customer Service Representative jobs?

Cities in Colorado with the most Customer Service Representative job openings:

Infographic showing various Customer Service Representative job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $41,112 per year, or $19.8 per hour.

Customer Service Representative

Golden Meds

Denver, CO • On-site

$16.50 - $22.50/hr

Other

Re-posted 29 days ago


Job description

Customer Service Representative

This role reports to the store's Assistant General Manager (AGM). The Customer Service Representative (CSR) will be on the floor to ensure the best customer service is delivered.

Essential Functions:

  • Provide the highest level of customer service to vendors, customers, and caregivers. Strive to deliver a distinctive and delightful customer experience, including interpersonal habits and Company's service traits.
  • Be a positive influence and cheerleader to all sales floor employees and customers.
  • Respond professionally to phone, emails, and posts from customers.
  • Understand Flowhub and METRC to efficiently answer customer questions.
  • Respond to customer compliments and complaints immediately and always as a professional representative of the Company. Work with management to resolve customer complaints.
  • Protect patient rights by overseeing the employee HIPAA policies and ensure each employee is maintaining the confidentiality and privacy of protected health information and financial information.
  • Ensure compliance with all Corporate policies, local and state standards.
  • Work with management to set sales, customers service improvements, and profit goals and help lead staff to exceed them.
  • Help management maintain payroll budget by monitoring number of employees needed compared to customer flow. Ensure management makes appropriate changes to accommodate, in a timely manner.
  • Organize workflow by controlling employee breaks per state laws, coverage of registers compared to customer flow, and movement of customers. Fill in as Budtender, only when necessary.
  • Monitor any staff conflicts or inadequacies and report to management immediately.
  • Identify areas of improvement in the operation of the store.
  • Ensure proper organization and cleanliness of the store.
  • Maintain all Company merchandising design standards and eye-catching display presentations.
  • Update online menus daily to ensure correct inventory on hand.
  • Audit medical member files
  • Verify EPC (Extended Plant Count) are assigned to our license number.
  • Participate in the Company and on-the-job trainings to improve skills, productivity, and promotion candidacy. Train Budtenders excellent customer service skills.
  • Serve as a liaison to the local community by assisting management in planning and attending community events.
  • Must be able to cover as Acting Manager when AGM/GM are not available (see Acting Manager responsibilities);
  • Assist Budtenders with sales transactions when customer volume is high
  • Successfully complete opening and closing duties
  • Other duties as assigned by management.