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Microsoft Customer Service Jobs in Colorado (NOW HIRING)

Century Group

Customer Service Rep

Denver, CO · On-site

$18 - $20/hr

Our client is seeking a Customer Service Representative. You will be responsible for multi-tasking ... Proficiency in Microsoft Access, Microsoft Office, and dispatching software. * Detail-oriented with ...

Senergy Petroleum

Customer Service Specialist

Arvada, CO · On-site

$19 - $21/hr

Customer Service Specialist SP Arvada - Arvada, CO 80002 Overview Salary Range $19.00 - $21.00 ... Utilize Microsoft Dynamics CRM to record customer interactions and actions taken * Communicate and ...

Brad Hall Companies

Customer Service Specialist

Arvada, CO · On-site

$19 - $21/hr

Customer Service Specialist SP Arvada - Arvada, CO 80002 Overview Salary Range $19.00 - $21.00 ... Utilize Microsoft Dynamics CRM to record customer interactions and actions taken * Communicate and ...

BRAD HALL COMPANIES

Customer Service Specialist

Arvada, CO · On-site

$19 - $21/hr

Utilize Microsoft Dynamics CRM to record customer interactions and actions taken * Communicate and ... Strong customer service skills. Preferred * One (1) year inside sales experience desired * Minimum ...

Brad Hall Companies

Customer Service Specialist

Arvada, CO · On-site

$19 - $21/hr

Utilize Microsoft Dynamics CRM to record customer interactions and actions taken * Communicate and ... Strong customer service skills. Preferred * One (1) year inside sales experience desired * Minimum ...

Digicomm Inc

Customer Service Specialist

Englewood, CO · On-site

$50K - $70K/yr

Proficiency in Microsoft Office Suite, with advanced Excel skills an advantage. * Experience with CRM platforms (e.g., Microsoft Dynamics, Salesforce, or similar) preferred. * Analytical mindset with ...

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How much do microsoft customer service jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for microsoft customer service in Colorado is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $21.97 per hour, depending on experience, location, and employer.

How does a Microsoft Customer Service representative typically collaborate with other departments to resolve customer issues?

Microsoft Customer Service representatives often work closely with technical support teams, product specialists, and account managers to ensure that customer issues are thoroughly addressed. When a customer's inquiry requires expertise beyond general troubleshooting, representatives coordinate with these teams to gather accurate information and provide timely solutions. This collaborative approach not only helps resolve complex problems efficiently but also enhances the overall customer experience. Regular team meetings and shared knowledge bases are commonly used to facilitate smooth communication and problem-solving.

What skills and qualifications are needed to thrive as a Microsoft Customer Service representative?

To thrive as a Microsoft Customer Service Representative, you need strong problem-solving skills, a solid understanding of Microsoft products, and experience in customer support, often supported by a relevant degree or technical certification. Familiarity with CRM systems, Microsoft Office Suite, and ticketing platforms is typically required. Exceptional communication, patience, and active listening are crucial soft skills for building rapport and resolving customer issues efficiently. These abilities ensure high-quality support experiences that help maintain customer satisfaction and loyalty for Microsoft's products and services.

What is the difference between Microsoft Customer Service vs Microsoft Technical Support?

AspectMicrosoft Customer ServiceMicrosoft Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical certifications (e.g., CompTIA, Microsoft certifications)
Work EnvironmentCall centers, online chat, email supportRemote or on-site technical troubleshooting, diagnostics
Employer & Industry UsageCustomer service teams within Microsoft, retail, and online supportTechnical support teams for Microsoft products and services
Common Search & Comparison IntentUnderstanding customer service roles at MicrosoftDistinguishing technical support from general customer service

Microsoft Customer Service focuses on assisting users with account issues, billing, and general inquiries, requiring strong communication skills. Microsoft Technical Support involves troubleshooting technical problems, requiring technical knowledge and certifications. Both roles are essential in Microsoft’s support ecosystem but differ mainly in technical complexity and skill requirements.

What does a Microsoft Customer Service representative do?

A Microsoft Customer Service representative assists customers with inquiries, troubleshooting, and resolving issues related to Microsoft products and services. They handle questions about software installations, account management, billing, subscriptions, and technical problems. These professionals communicate via phone, chat, or email, aiming to provide a positive customer experience and ensure satisfaction with Microsoft products. They may also guide customers through self-service options and escalate complex issues to specialized support teams as needed.
What are popular job titles related to Microsoft Customer Service jobs in Colorado? For Microsoft Customer Service jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Microsoft Customer Service jobs in Colorado look for? The top searched job categories for Microsoft Customer Service jobs in Colorado are:
Microsoft Customer Service jobs near you
Infographic showing various Microsoft Customer Service job openings in Colorado as of August 2026, with employment types broken down into 84% Full Time, and 16% Temporary. Highlights an 100% In-person job distribution, with an average salary of $41,112 per year, or $19.8 per hour.

Campus Construction Director - CTJ - TS/SCI

Microsoft

Boulder, CO • On-site

$165K - $303K/yr

Full-time

Posted 9 days ago

Microsoft rating

8.5

Company rating: 8.5 out of 10

Based on 132 frontline employees who took The Breakroom Quiz

78th of 242 rated software companies

Job description

Overview
We are looking for a Campus Construction Director to join our team.
Microsoft Cloud Operations + Innovation (CO+I) is the team behind the cloud, delivering over 200 Microsoft web portals and live/online services worldwide. CO+I is responsible for the infrastructure, security, compliance, operations, globalization, and manageability that power Microsoft's cloud platform. Our focus is on enabling smart growth, driving high efficiency, and delivering trusted experiences to customers and partners globally.
Within CO+I, the Air Gapped Cloud (AGC) Delivery & Execution organization is responsible for delivering secure, mission-critical infrastructure in highly regulated environments. This team translates demand signals into predictable capacity delivery and serves as the single-threaded owner for end-to-end infrastructure execution. The organization integrates program management, datacenter development, construction, integration, and readiness from early planning through operational handoff while upholding the highest standards of security, safety, quality, and compliance.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
  • Owns end-to-end construction delivery across a campus, accountable for scope, schedule, cost, and quality outcomes
  • Leads and develops a high-performing construction organization, including Construction Managers and field teams
  • Drives integrated execution across all projects, aligning to campus master schedule and key delivery milestones
  • Manages GC/EPC and trade partner performance, ensuring accountability to contractual and operational commitments
  • Champions safety, quality, and compliance, enforcing standards and maintaining a zero-incident culture
  • Anticipates and mitigates campus-level risks and dependencies, governing change and resolving critical issues
  • Delivers clear executive reporting and performance governance, driving predictability, accountability, and continuous improvement

Qualifications
Required/Minimum Qualifications:
  • Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND 12+ years related experience
    • OR equivalent experience.

Other Requirements:
Security Clearance Requirements: Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
  • The successful candidate must have an active U.S. Government Top Secret/SCI Security Clearance. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination.
  • Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
  • Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance

Preferred Qualifications:
  • Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND 15+ years related experience
    • OR equivalent experience.
  • 15+ years experience working on data center projects.
  • 10+ years project management experience.
  • 3+ years of people management experience

Construction Project Management M6 - The typical base pay range for this role across the U.S. is USD $130,900 - $277,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $303,600 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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About Microsoft

Sourced by ZipRecruiter

Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Redmond, WA, US

Year founded

1975

Social media

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