ZipRecruiter

Log In

1

Chat Representative Jobs in Colorado (NOW HIRING)

Capacity

Chat Brand Rep (Titleist)

Denver, CO · Remote

$20/hr

At Capacity ECommerce, we are looking for remote chat representatives to assist customers and provide an exceptional shopping experience on titleist.com. We believe in the power of human connections ...

Capacity

Chat Brand Rep (FootJoy)

Denver, CO · Remote

$15/hr

Capacity eCommerce creates a unique, work from anywhere, side gig experience that allows maximum engagement with customers, allowing you to chat anytime, anywhere! Capacity finds the enthusiasts ...

North Atlantic Corp

Online Sales Representative

Denver, CO · On-site

$50K - $100K/yr

About the Role As Mountain High Appliance's Online Sales Representative, you'll be the first point ... Engage customers through written chat with the same consultative approach used on the showroom ...

Apply Early

CableLabs

Customer Care Representative

Louisville, CO · Remote

$36K - $43K/yr

Manage multiple chat conversations simultaneously while maintaining accuracy, professionalism, and empathy for the customer. * Assist customers with the following with accuracy: * Membership ...

next page

Showing results 1-20

All JobsChat Representative JobsChat Representative Jobs in Colorado

Chat Representative information

See Colorado salary details

$12

$22

$35

How much do chat representative jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for chat representative in Colorado is $22.30, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $24.28 per hour, depending on experience, location, and employer.

What are Chat Representatives?

Chat Representatives are customer service professionals who assist customers through online chat platforms. They answer inquiries, resolve issues, and provide information about products or services in real-time. Their role is crucial for companies that offer live chat support, ensuring customers receive prompt and effective help. Chat Representatives need strong communication skills, the ability to multitask, and a good understanding of the company's offerings. They often work remotely or in call centers, handling multiple conversations at once.

What are the key skills and qualifications needed to thrive as a Chat Representative, and why are they important?

To thrive as a Chat Representative, you need excellent written communication, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is typically required. Strong problem-solving skills, patience, and the ability to multitask help you stand out in this role. These skills ensure efficient resolution of customer inquiries and contribute to positive customer experiences and brand reputation.

What are some common challenges faced by Chat Representatives, and how can they be managed effectively?

Chat Representatives often encounter challenges such as managing multiple chat conversations simultaneously, addressing complex customer issues in real-time, and maintaining a friendly tone under pressure. To handle these effectively, it helps to develop strong multitasking and time-management skills, utilize quick-access resources like FAQs or knowledge bases, and practice clear, concise written communication. Regular training and support from supervisors can also make it easier to stay updated on products and best practices, ultimately leading to more efficient problem-solving and higher customer satisfaction.

What Does a Chat Representative Do?

Chat representatives provide online customer service through a live chat support system. Your specific job duties vary, depending on your company and industry. But general responsibilities may include using online chat portals to answer questions, resolve payment issues, or help customers place orders. Technical chat representatives may help customers fix or solve problems they have with their electronics or service systems. Most chat representatives focus on communicating through text chat systems and email, but companies may also ask you to use a voice chat system. Chat representatives may work in a customer support facility, an office, or remotely from home.

What is the difference between Chat Representative vs Customer Service Agent?

AspectChat RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma or equivalent; customer service certifications are common
Work EnvironmentOnline or remote chat platforms, customer support centersCall centers, retail stores, online support
Industry UsageCommon in e-commerce, tech support, and online servicesWidespread across retail, telecom, and hospitality sectors
Search & Comparison IntentUnderstanding roles, skills, and job requirementsSimilar roles, career progression, and differences

Both Chat Representatives and Customer Service Agents focus on assisting customers, often requiring similar skills and certifications. The main difference lies in the communication medium: Chat Representatives primarily handle online chat support, while Customer Service Agents may work via phone, email, or in person. Understanding these distinctions helps job seekers find roles aligned with their skills and preferences.

More about Chat Representative jobs
What are the most commonly searched types of Chat Representative jobs in Colorado? The most popular types of Chat Representative jobs in Colorado are:
What are popular job titles related to Chat Representative jobs in Colorado? For Chat Representative jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Chat Representative jobs in Colorado look for? The top searched job categories for Chat Representative jobs in Colorado are:
Chat Representative jobs near you
Infographic showing various Chat Representative job openings in Colorado as of June 2026, with employment types broken down into 100% Full Time. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $46,386 per year, or $22.3 per hour.
Chat Brand Rep (Titleist)

Chat Brand Rep (Titleist)

Capacity

Denver, CO • Remote

$20/hr

Contractor

Posted 16 days ago

Job description

At Capacity ECommerce, we are looking for remote chat representatives to assist customers and provide an exceptional shopping experience on titleist.com. We believe in the power of human connections to provide premium service to online customers mirroring an in-store experience. No bots. Just real, honest people sharing their passion and expertise.

RESPONSIBILITIES AND DUTIES

  • Be brand passionate - share your love for the game and brand!
  • Use primarily Titleist golf equipment
  • Familiarity with the Titleist site and any related media/searches
  • Ability to compare and analyze any competitor products.
  • Thrive in fast-paced environment handling multiple chats at once
  • Maintain the core values of the Titleist tradition "commitment to continuous improvement and performance and quality excellence


SKILLS AND QUALIFICATIONS

  • 5+ years golf experience
  • 2+ years club fitting experience
  • In-depth knowledge of current and past Titleist products
  • Familiarity with similar products from other brands
  • Ability to communicate and assist golfers on all Titleist products (enthusiast to pro level)
  • Able to type at least 35 wpm, with a strong ability to communicate clearly

"An unwavering commitment to continuous improvement and performance and quality excellence are core
values of the Titleist tradition."



COMPENSATION AND PERKS

  • This is a 1099 Independent Contractor position.
  • Pay $20/hour, paid weekly
  • Remote position



TECHNOLOGY DETAILS

  • A desktop or laptop w/ Chrome browser (tablets and other mobile devices are not
    compatible at this time).
  • Stable internet connection (we suggest at least a consistent 10mbps).
  • Reliable sound output (this can either be through built in computer speakers or third-
    party speakers or headsets).
Employment Type: CONTRACTOR

Apply