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Text Customer Service Jobs in Colorado (NOW HIRING)

One Clear Choice

Customer Service Representative

Denver, CO · On-site

$19 - $22/hr

Customer Service Representative - Join a Fast-Growing, High-Energy Team! Locations: Castle Rock, CO ... You may opt out of receiving text messages at any time by replying STOP. All messages are related ...

One Clear Choice

Customer Service Representative

Denver, CO · On-site

$19 - $22/hr

Customer Service Representative - Join a Fast-Growing, High-Energy Team! Locations: Castle Rock, CO ... You may opt out of receiving text messages at any time by replying STOP. All messages are related ...

Pizza Hut

Customer Service Representatives

Golden, CO · On-site

$16.50 - $22.50/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

Pizza Hut

Customer Service Representatives

La Junta, CO · On-site

$14.25 - $19.25/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

Pizza Hut

Customer Service Representatives

Parker, CO · On-site

$16.50 - $22.50/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

Pizza Hut

Customer Service Representatives

Trinidad, CO · On-site

$14 - $19/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

Pizza Hut

Customer Service Representatives

Yuma, CO · On-site

$16.50 - $22.25/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

Pizza Hut

Customer Service Representatives

Pueblo, CO · On-site

$15.75 - $21.25/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

Pizza Hut

Customer Service Representatives

Pueblo, CO · On-site

$15.75 - $21.25/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

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All JobsText Customer Service JobsText Customer Service Jobs in Colorado

Text Customer Service information

What is a text customer service representative?

A Text Customer Service representative is a professional who provides support and assistance to customers primarily through text-based communication channels, such as SMS, live chat, or messaging apps. Their main responsibilities include answering customer inquiries, resolving issues, processing orders, and providing information in real time, all through written messages. This role requires strong written communication skills, attention to detail, and the ability to multitask across digital platforms. Text Customer Service representatives play a crucial role in enhancing customer satisfaction by offering convenient and efficient support without the need for phone calls.

What are the key skills and qualifications needed to thrive as a text customer service representative?

To thrive as a Text Customer Service Representative, you need strong written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is often required. Attention to detail, patience, and the ability to handle multiple conversations simultaneously are standout soft skills in this role. These abilities ensure efficient, accurate, and empathetic support, leading to high customer satisfaction and effective issue resolution.

What are some common challenges faced in a text customer service role and how can they be managed?

One common challenge in Text Customer Service is accurately interpreting customer needs without the benefit of vocal tone or facial cues. To manage this, successful agents rely on clear, empathetic written communication and active listening skills to ensure they fully understand and address customer concerns. Additionally, handling multiple conversations simultaneously can be demanding, so effective time management and prioritization are essential. Regular training and collaboration with team members can also help agents stay updated on best practices and improve service quality.

What is the difference between Text Customer Service vs Chat Customer Service?

AspectText Customer ServiceChat Customer Service
Communication MethodText messaging platforms (SMS, app-based)Live chat interfaces on websites or apps
Work EnvironmentRemote, often asynchronousRemote or on-site, real-time interaction
Required SkillsClear written communication, patienceFast typing, multitasking, quick problem-solving
Common UsageCustomer support via text messagesCustomer support via live chat on websites

Text Customer Service and Chat Customer Service both involve assisting customers through digital communication channels. Text Customer Service typically uses SMS or messaging apps for asynchronous support, while Chat Customer Service involves real-time interactions via live chat on websites. Both roles require strong written communication skills, but Chat Customer Service often demands quicker responses and multitasking abilities. Understanding these differences helps employers and job seekers identify the right role based on communication style and work environment.

What are popular job titles related to Text Customer Service jobs in Colorado?

For Text Customer Service jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Text Customer Service jobs in Colorado look for?

The top searched job categories for Text Customer Service jobs in Colorado are:

What cities in Colorado are hiring for Text Customer Service jobs?

Cities in Colorado with the most Text Customer Service job openings:

Text Customer Service jobs near you
Infographic showing various Text Customer Service job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Customer Service Representative

Loveland, CO • On-site

One Clear Choice
11 - 50 employees
Learn more about One Clear Choiceexternal

$19 - $22/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

Customer Service Representative

Greater Denver, CO

Customer Service Representative – Join a Fast-Growing, High-Energy Team!

Locations: Castle Rock, CO, Colorado Springs, CO, Commerce City, CO, or Loveland, CO Pay: $19–$22 per hour (based on experience)

Do You Love Helping People, Solving Problems, and Being Part of a Winning Team?

If so—you'll fit right in.

At One Clear Choice Garage Doors, we're a leader in the Colorado market and a trusted name across the region. With thousands of 5-star reviews, a reputation for honesty, and a commitment to excellence, we're not your average garage door company. We're a fast-moving, supportive, and people-focused team—where customer service is everything.

We're looking for a friendly, motivated, solutions-driven Customer Service Representative to help us continue delivering the exceptional experience our customers love.

If you enjoy working with people, staying organized, and being the helpful voice that makes someone's day easier, this role is for you.

What You'll Do (Your Impact Matters)

As the voice of One Clear Choice, you'll be the first point of contact for customers—helping guide them through scheduling, service questions, and product inquiries. You'll play a vital role in ensuring seamless communication and exceptional customer experiences.

You will:

  • Deliver empathetic, professional support across phone, email, and chat
  • Handle a high volume of inbound calls while staying upbeat and organized
  • Accurately schedule appointments and coordinate with our field technicians
  • Research solutions and provide clear, friendly answers to customer questions
  • Maintain detailed and accurate notes in our systems
  • Spot opportunities to recommend additional services that add value to the customer
  • Work closely with the team to keep jobs moving smoothly
  • Learn our products and services so well that you become a trusted expert
What We're Looking For
  • 1+ year of customer service experience (home services experience = bonus!)
  • Strong communication and active listening skills
  • Friendly, patient, and positive—especially under pressure
  • Excellent multitasking and time-management abilities
  • Comfort with technology and CRM tools (ServiceTitan experience = plus!)
  • Team-oriented attitude with a desire to learn and grow
  • High school diploma or equivalent
Why You'll Love Working With Us

Joining One Clear Choice means you're joining a top-rated, rapidly growing, employee-focused company. Here's what you'll enjoy:

Culture & Growth
  • Supportive, team-first environment
  • Recognition for your hard work—your voice matters
  • Opportunities to advance (we love promoting from within!)
  • Hands-on training and ongoing development
Excellent Benefits
  • Health, Vision, Dental Insurance
  • PTO + Paid Holidays
  • 401(k) with Company Match
  • Employee discounts
  • Referral bonuses
  • Chance to grow within a respected national family of residential service brands
Ready to Join a Team That Feels Like Family—and Builds Careers, Not Just Jobs?

If you're motivated, positive, and excited to grow with a company that invests in you… We want to meet you.

Apply today and take the first step toward an amazing future with One Clear Choice Garage Doors.

Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, One Clear Choice may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.

*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.

Pay Range

$19 - $22 USD

By submitting your application, you consent to receive text messages, emails, and phone calls from Guild Garage Group and/or our coalition of partnered brands regarding job opportunities, application status, and recruiting-related communications. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP.

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