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Text Customer Service Jobs in Colorado (NOW HIRING)

Customer Service Representatives

Burlington, CO · On-site

$14.50 - $19.75/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

Customer Service Representatives

Pueblo, CO · On-site

$15.75 - $21.25/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

Customer Service Representatives

Parker, CO · On-site

$16.50 - $22.50/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

Customer Service Representatives

Trinidad, CO · On-site

$14 - $19/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

Customer Service Representatives

Yuma, CO · On-site

$16.50 - $22.25/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

Customer Service Representatives

Monte Vista, CO · On-site

$14.75 - $20.25/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

Customer Service Representatives

Pueblo, CO · On-site

$15.75 - $21.25/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

Customer Service Representatives

Boulder, CO · On-site

$18 - $24.25/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

Customer Service Representatives

Sterling, CO · On-site

$14.50 - $19.75/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

Customer Service Representatives

Pueblo, CO · On-site

$15.75 - $21.25/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

Customer Service Representatives

Golden, CO · On-site

$16.50 - $22.50/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

Customer Service Representatives

Monument, CO · On-site

$15.50 - $21/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

Customer Service Representatives

Alamosa, CO · On-site

$14.50 - $19.50/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

Customer Service Representatives

Lamar, CO · On-site

$17 - $23.25/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

Customer Service Representatives

Castle Rock, CO · On-site

$16.25 - $22.25/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

Customer Service Representatives

La Junta, CO · On-site

$14.25 - $19.25/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

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Showing results 1-20

Text Customer Service information

What are some common challenges faced in a Text Customer Service role and how can they be managed?

One common challenge in Text Customer Service is accurately interpreting customer needs without the benefit of vocal tone or facial cues. To manage this, successful agents rely on clear, empathetic written communication and active listening skills to ensure they fully understand and address customer concerns. Additionally, handling multiple conversations simultaneously can be demanding, so effective time management and prioritization are essential. Regular training and collaboration with team members can also help agents stay updated on best practices and improve service quality.

What are the key skills and qualifications needed to thrive as a Text Customer Service Representative, and why are they important?

To thrive as a Text Customer Service Representative, you need strong written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is often required. Attention to detail, patience, and the ability to handle multiple conversations simultaneously are standout soft skills in this role. These abilities ensure efficient, accurate, and empathetic support, leading to high customer satisfaction and effective issue resolution.

What is a Text Customer Service representative?

A Text Customer Service representative is a professional who provides support and assistance to customers primarily through text-based communication channels, such as SMS, live chat, or messaging apps. Their main responsibilities include answering customer inquiries, resolving issues, processing orders, and providing information in real time, all through written messages. This role requires strong written communication skills, attention to detail, and the ability to multitask across digital platforms. Text Customer Service representatives play a crucial role in enhancing customer satisfaction by offering convenient and efficient support without the need for phone calls.

What is the difference between Text Customer Service vs Chat Customer Service?

AspectText Customer ServiceChat Customer Service
Communication MethodText messaging platforms (SMS, app-based)Live chat interfaces on websites or apps
Work EnvironmentRemote, often asynchronousRemote or on-site, real-time interaction
Required SkillsClear written communication, patienceFast typing, multitasking, quick problem-solving
Common UsageCustomer support via text messagesCustomer support via live chat on websites

Text Customer Service and Chat Customer Service both involve assisting customers through digital communication channels. Text Customer Service typically uses SMS or messaging apps for asynchronous support, while Chat Customer Service involves real-time interactions via live chat on websites. Both roles require strong written communication skills, but Chat Customer Service often demands quicker responses and multitasking abilities. Understanding these differences helps employers and job seekers identify the right role based on communication style and work environment.

What cities in Colorado are hiring for Text Customer Service jobs? Cities in Colorado with the most Text Customer Service job openings:
Infographic showing various Text Customer Service job openings in Colorado as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Temporary. Highlights an 96% In-person, and 4% Remote job distribution.
Customer Service Representatives

Customer Service Representatives

Pizza Hut

Burlington, CO • On-site

$14.50 - $19.75/hr

Full-time

Posted 19 days ago


Pizza Hut rating

4.5

Company rating: 4.5 out of 10

Based on 1,436 frontline employees who took The Breakroom Quiz

19th of 19 rated casual dining restaurants


Job description

Description:
Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges and growth.
At Pizza Hut, we're always looking for fun and friendly people to serve America's Favorite Pizza to our customers. Join us at Pizza Hut and you'll get more: more for your career, your life, your family and your future. We have immediate opportunities for Customer Service Representatives.
Flexible day, evening and weekend hours are available.
Responsibilities:
• Answer the telephone with a smile in your voice
• Take customer menu order, explain special offers, suggestive sell additional items and enter order accurately in POS system
• Greet Carry-Out customers
• Assist in preparing menu items
• Assist with all cleaning and restaurant maintenance duties as needed
Requirements:
• Enthusiasm and a willingness to learn
• Commitment to customer satisfaction
• Team Player
• Strong work ethic
• Friendly when interacting with customers and other team members
• Handle customer problems efficiently and in a friendly manner
If you want to build a great career while providing fast, fun and friendly service to our customers, Pizza Hut is the perfect place to learn, grow and succeed!
Requirements:
What are we looking for? The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old
Additional Info:
Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements.

What Pizza Hut employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Pizza Hut logo

About Pizza Hut

Sourced by ZipRecruiter

At Pizza Hut, we don’t just make pizza. We make people happy. Pizza Hut was built on the belief that pizza night should be special, and we carry that belief into everything we do. With more than 60 years of experience under our belts, we understand how to best serve our customers through tried and true service principles: We create food we’re proud to serve and deliver it fast, with a smile.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Plano, TX, US