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Customer Service Representative Jobs in Colorado

MSI

Customer Service Representative (CSR)

Aurora, CO · On-site

$19 - $22/hr

The Customer Service Representative (CSR) is an on-site role responsible for engaging with customers through multiple channels, including phone, email, and in-person interactions. Front-desk duties ...

New

Omni Cable

Customer Service Representative

Denver, CO · On-site

$16.50 - $22.50/hr

Customer Service Representative (Sales Support) | OmniCable Currently, we are looking for an outgoing and self-assured Customer Service Representative (Sales Support) to support the growth and ...

OmniCable

Customer Service Representative

Denver, CO · On-site

$16.50 - $22.50/hr

Job Requirements Customer Service Representative (Sales Support) | OmniCable Currently, we are looking for an outgoing and self-assured Customer Service Representative (Sales Support) to support the ...

OmniCable

Customer Service Representative

Denver, CO · On-site

$16.50 - $22.50/hr

Customer Service Representative (Sales Support) | OmniCable Currently, we are looking for an outgoing and self-assured Customer Service Representative (Sales Support) to support the growth and ...

Golden Meds

Customer Service Representative

Denver, CO · On-site

$16.75 - $22.75/hr

CUSTOMER SERVICE REPRESENTATIVE Summary/Objective This role reports to the store's Assistant General Manager (AGM). The Customer Service Representative (CSR) will be on the floor to ensure the best ...

Basecamp Convenience

CSR

South Fork, CO

$15.25 - $20.50/hr

We are looking for a friendly, reliable, and motivated Customer Service Representative to join our convenience store team. In this role, you'll be the face of our store--welcoming customers ...

dbi

Customer Service Representative

Aurora, CO · On-site

$16.25 - $22/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

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All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Colorado

Customer Service Representative information

See Colorado salary details

$10

$19

$28

How much do customer service representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer service representative in Colorado is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $21.97 per hour, depending on experience, location, and employer.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are the 5 skills of a customer service representative?

A customer service representative needs strong communication skills to effectively interact with customers, problem-solving abilities to address issues, patience to handle difficult situations, active listening to understand customer needs, and technical proficiency with customer management tools. These skills help ensure positive customer experiences and efficient service delivery.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.
More about Customer Service Representative jobs

What are the most commonly searched types of Customer Service Representative jobs in Colorado?

The most popular types of Customer Service Representative jobs in Colorado are:

What are popular job titles related to Customer Service Representative jobs in Colorado?

For Customer Service Representative jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Customer Service Representative jobs in Colorado look for?

The top searched job categories for Customer Service Representative jobs in Colorado are:

What cities in Colorado are hiring for Customer Service Representative jobs?

Cities in Colorado with the most Customer Service Representative job openings:

What are popular job titles related to Customer Service Representative jobs in CO?

For Customer Service Representative jobs in CO, the most frequently searched job titles are:

Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $41,112 per year, or $19.8 per hour.

Customer Service Representative

ASC Engineered Solutions, LLC

Denver, CO

$23 - $25.65/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

ASC Engineered Solutions rating

6.0

Company rating: 6.0 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

Reliable Automatic Sprinkler Co. is seeking a Customer Service Representative (CSR).  The Customer Service Representative is the primary point of contact for our internal and external customers, addressing inquiries, resolving issues, and providing outstanding support. The CSR plays a crucial role in ensuring customer satisfaction and maintaining Reliable Automatic Sprinkler Co.'s reputation for excellence.
  • Responsible for communicating with customers via phone, email, fax, etc. 
  • Provides timely and accurate information to incoming customer service orders, status, and product knowledge request
  • Processes customer orders, changes, and returns
  • Resolves customer complaints by investigating problems, developing solutions, and making recommendations
  • Works closely with the Operations Supervisor as directed
  • Reviews and maintains customer database to track information on account information, statuses, orders, and lead times
  • Provides timely feedback regarding service failures or customer concerns
  • Works closely with Sales Representatives on quotes, status of orders etc. 
  • Promote a safe workplace by performing all tasks in a safe and thoughtful manner in compliance with all rules, procedures, instructions, devices, equipment and use of appropriate personal protective equipment. Maintain vigilance for any hazardous conditions or practices in the workplace and immediately report any unsafe conditions or practice to your supervisor
  • Performs other duties as directed


  • Strong communication and interpersonal skills
  • Outstanding customer service skills
  • Excellent time management ability
  • Ability to handle adversity and conflict with successful outcomes
  • Outstanding attention to detail and accuracy
  • Possesses strong commitment to team environment while working well with others
  • Works systematically and logically to resolve problems
  • Understanding of common business practices relating to pricing, terms, shipment, taxes and payment for products and services
  • Knowledge of technical details of the company product
  • Proficient in computer data entry
  • Proficient in Microsoft Office and Dynamics 365
Qualifications
  • Associate's degree in business and/or Related Field
  • 2 + years of Customer Service experience in the manufacturing or construction industry


  • Medical, Dental, Vision and FSA are available 30 days following your start date
  • 401k with company match is available after 90 days of employment
  • Company-provided Life Insurance is provided for after 90 days of employment 
  • 3 PTO days after 60 days of employment (hourly and non-exempt positions only) 
  • 2 weeks of vacation after 6 months of employment
  • 10 paid holidays - including your birthday!
  • Paid weekly

What ASC Engineered Solutions employees say

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