As a Customer Service Manager - State Farm Agent Team Member with John Leung - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful ...
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As a Customer Service Manager - State Farm Agent Team Member with John Leung - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful ...
As a Customer Service Manager with Mark Hutchens State Farm Insurance, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your ...
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As a Customer Service Manager with Mark Hutchens State Farm Insurance, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your ...
Service Manager
Decatur, GA · On-site
$160K - $220K/yr
As a new and growing, truly customer-centric business, we pride ourselves on offering competitive ... The Service Manager plays a pivotal role in overseeing the efficient operation of the Service ...
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Service Manager
Decatur, GA · On-site
$160K - $220K/yr
As a new and growing, truly customer-centric business, we pride ourselves on offering competitive ... The Service Manager plays a pivotal role in overseeing the efficient operation of the Service ...
Service Manager
Chamblee, GA · On-site
$32 - $34/hr
Join Acento Real Estate Partners as a Service Manager! At Acento Real Estate Partners , we know ... Provide excellent customer service and communicate effectively with residents regarding service ...
Service Manager
Chamblee, GA · On-site
$32 - $34/hr
Join Acento Real Estate Partners as a Service Manager! At Acento Real Estate Partners , we know ... Provide excellent customer service and communicate effectively with residents regarding service ...
Role Purpose As a Menzies Aviation Customer Service Duty Manager, you will be directly responsible for overseeing customer service operations on their shift. The Duty Manager will take accountability ...
Role Purpose As a Menzies Aviation Customer Service Duty Manager, you will be directly responsible for overseeing customer service operations on their shift. The Duty Manager will take accountability ...
Service Manager
Kennesaw, GA · On-site
The ideal candidate will have strong leadership skills, a customer-focused mindset, and a proven track record in managing service teams. Responsibilities * Handle the daily operation of the Service ...
Service Manager
Kennesaw, GA · On-site
The ideal candidate will have strong leadership skills, a customer-focused mindset, and a proven track record in managing service teams. Responsibilities * Handle the daily operation of the Service ...
Service manager
$90K - $180K/hr
Automotive Service Manager Company: Fixed Ops Staffing Job Type: Full-Time Location: Multiple ... Drive customer satisfaction, retention, and service department profitability. * Monitor and improve ...
Quick apply
Service manager
$90K - $180K/hr
Automotive Service Manager Company: Fixed Ops Staffing Job Type: Full-Time Location: Multiple ... Drive customer satisfaction, retention, and service department profitability. * Monitor and improve ...
Service Manager
Kennesaw, GA · On-site
The ideal candidate will have strong leadership skills, a customer-focused mindset, and a proven track record in managing service teams. Responsibilities * Handle the daily operation of the Service ...
Service Manager
Kennesaw, GA · On-site
The ideal candidate will have strong leadership skills, a customer-focused mindset, and a proven track record in managing service teams. Responsibilities * Handle the daily operation of the Service ...
Service Manager
$90K - $180K/yr
Automotive Service Manager Company: Fixed Ops Staffing Job Type: Full-Time Location: Multiple ... Drive customer satisfaction, retention, and service department profitability. * Monitor and improve ...
Quick apply
Service Manager
$90K - $180K/yr
Automotive Service Manager Company: Fixed Ops Staffing Job Type: Full-Time Location: Multiple ... Drive customer satisfaction, retention, and service department profitability. * Monitor and improve ...
Service Manager
Kennesaw, GA · On-site
The ideal candidate will have strong leadership skills, a customer-focused mindset, and a proven track record in managing service teams. Responsibilities * Handle the daily operation of the Service ...
Service Manager
Kennesaw, GA · On-site
The ideal candidate will have strong leadership skills, a customer-focused mindset, and a proven track record in managing service teams. Responsibilities * Handle the daily operation of the Service ...
Client Service Manager
Kennesaw, GA · On-site
$21 - $23/hr
They provide responsive, friendly, and helpful customer service to our high-profile clients. The Client Service Manager strong interpersonal skills to develop and maintain good working relationships ...
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Client Service Manager
Kennesaw, GA · On-site
$21 - $23/hr
They provide responsive, friendly, and helpful customer service to our high-profile clients. The Client Service Manager strong interpersonal skills to develop and maintain good working relationships ...
Client Service Manager
Kennesaw, GA · On-site
$21 - $23/hr
They provide responsive, friendly, and helpful customer service to our high-profile clients. The Client Service Manager strong interpersonal skills to develop and maintain good working relationships ...
Client Service Manager
Kennesaw, GA · On-site
$21 - $23/hr
They provide responsive, friendly, and helpful customer service to our high-profile clients. The Client Service Manager strong interpersonal skills to develop and maintain good working relationships ...
Client Service Manager
Kennesaw, GA · On-site
$21 - $23/hr
They provide responsive, friendly, and helpful customer service to our high-profile clients. The Client Service Manager strong interpersonal skills to develop and maintain good working relationships ...
Client Service Manager
Kennesaw, GA · On-site
$21 - $23/hr
They provide responsive, friendly, and helpful customer service to our high-profile clients. The Client Service Manager strong interpersonal skills to develop and maintain good working relationships ...
Customer Service Duty Manager
Atlanta, GA · On-site
$70K/yr
Role Purpose As a Menzies Aviation Customer Service Duty Manager, you will be directly responsible for overseeing customer service operations on their shift. The Duty Manager will take accountability ...
Customer Service Duty Manager
Atlanta, GA · On-site
$70K/yr
Role Purpose As a Menzies Aviation Customer Service Duty Manager, you will be directly responsible for overseeing customer service operations on their shift. The Duty Manager will take accountability ...
Service Manager
Mcdonough, GA · On-site
This role will provide robust customer advocacy through strong, dynamic leadership with a strong focus on customers and team members. The Service Manager will proactively prepare work schedules ...
Service Manager
Mcdonough, GA · On-site
This role will provide robust customer advocacy through strong, dynamic leadership with a strong focus on customers and team members. The Service Manager will proactively prepare work schedules ...
Service Manager
Mcdonough, GA · On-site
This role will provide robust customer advocacy through strong, dynamic leadership with a strong focus on customers and team members. The Service Manager will proactively prepare work schedules ...
Service Manager
Mcdonough, GA · On-site
This role will provide robust customer advocacy through strong, dynamic leadership with a strong focus on customers and team members. The Service Manager will proactively prepare work schedules ...
Service Manager
Norcross, GA · On-site
$29 - $30/hr
Working at STYL is about putting the customer first to create communities that deliver the best ... Service Managers are accountable for a team of Technicians and the maintenance and administrative ...
Service Manager
Norcross, GA · On-site
$29 - $30/hr
Working at STYL is about putting the customer first to create communities that deliver the best ... Service Managers are accountable for a team of Technicians and the maintenance and administrative ...
This role will provide robust customer advocacy through strong, dynamic leadership with a strong focus on customers and team members. The Service Manager will proactively prepare work schedules ...
This role will provide robust customer advocacy through strong, dynamic leadership with a strong focus on customers and team members. The Service Manager will proactively prepare work schedules ...
Service Manager
Mcdonough, GA · On-site
This role will provide robust customer advocacy through strong, dynamic leadership with a strong focus on customers and team members. The Service Manager will proactively prepare work schedules ...
Service Manager
Mcdonough, GA · On-site
This role will provide robust customer advocacy through strong, dynamic leadership with a strong focus on customers and team members. The Service Manager will proactively prepare work schedules ...
Service Manager
Peachtree Corners, GA · On-site
Description Service Manager - Veranda Estates At Hilltop Residential, we are proud of our vibrant ... excellence to our customers and investors. Hilltop is dedicated to creating an unforgettable ...
Service Manager
Peachtree Corners, GA · On-site
Description Service Manager - Veranda Estates At Hilltop Residential, we are proud of our vibrant ... excellence to our customers and investors. Hilltop is dedicated to creating an unforgettable ...
Customer Service Manager information
See Decatur, GA salary details
$23.9K - $30.7K
5% of jobs
$30.7K - $37.5K
14% of jobs
$40.1K is the 25th percentile. Wages below this are outliers.
$37.5K - $44.3K
16% of jobs
The median wage is $50.4K / yr.
$44.3K - $51.1K
17% of jobs
$51.1K - $57.9K
12% of jobs
$57.9K - $64.7K
9% of jobs
$66.2K is the 75th percentile. Wages above this are outliers.
$64.7K - $71.4K
11% of jobs
$71.4K - $78.2K
6% of jobs
$78.2K - $85K
5% of jobs
$85K - $91.8K
2% of jobs
$91.8K - $98.6K
3% of jobs
$23.9K
$56.6K
$98.6K
How much do customer service manager jobs pay per year?
As of Jun 25, 2026, the average yearly pay for customer service manager in Decatur, GA is $56,626.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $68,300.00 per year, depending on experience, location, and employer.
What is the difference between Customer Service Manager vs Customer Support Supervisor?
| Aspect | Customer Service Manager | Customer Support Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service teams, develops policies, manages escalations | Supervises support agents, handles daily customer issues, ensures team performance |
| Required Credentials | Typically requires a bachelor's degree, experience in customer service | Often requires experience in support roles, some roles prefer certifications |
| Work Environment | Office-based, managerial setting, strategic planning | Support centers, call centers, team supervision |
| Industry Usage | Common in retail, tech, finance, and service industries | Common in tech, telecom, and service sectors |
The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.
What are some common challenges faced by Customer Service Managers and how can they be addressed?
Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.
What are the 5 P's of customer service?
The 5 P's of customer service are Product, Price, Place, Promotion, and People. For a Customer Service Manager, understanding these elements helps in delivering effective service, managing customer expectations, and improving overall satisfaction. Focusing on People, including communication and empathy, is especially crucial in customer interactions.
What are the key skills and qualifications needed to thrive as a Customer Service Manager, and why are they important?
To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.
What do you do as a customer service manager?
A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. They develop policies, monitor service quality, and use tools like CRM software to improve customer experience and support business goals.
What is the role of a customer service manager?
A customer service manager oversees a team responsible for addressing customer inquiries, resolving issues, and ensuring high levels of customer satisfaction. They develop policies, monitor service quality, and use tools like CRM systems to improve customer experience and support business goals.
What does a Customer Service Manager do?
A Customer Service Manager oversees a team of customer service representatives and ensures that customers receive excellent service and support. They handle escalated issues, train staff, monitor performance metrics, and implement strategies to improve customer satisfaction. Additionally, they may be responsible for developing customer service policies and liaising with other departments to resolve complex problems. Their main goal is to maintain high levels of customer loyalty and ensure that company standards are met.
What's the highest paying customer service job?
The highest paying customer service roles are often in executive or specialized management positions, such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.
What Do Customer Service Managers Do?
As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.
More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Decatur, GA? The most popular types of Customer Service jobs in Decatur, GA are:
What are popular job titles related to Customer Service Manager jobs in Decatur, GA? For Customer Service Manager jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Customer Service Manager jobs in Decatur, GA look for? The top searched job categories for Customer Service Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Customer Service Manager jobs? Cities near Decatur, GA with the most Customer Service Manager job openings:
$75K - $95K/yr
Full-time
Medical, Dental, Vision, PTO
Posted 16 days ago
Job description
Benefits:
ROLE DESCRIPTION:
As a Customer Service Manager - State Farm Agent Team Member with John Leung - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Training & development
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
ROLE DESCRIPTION:
As a Customer Service Manager - State Farm Agent Team Member with John Leung - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- This position requires minimum 6 months training. Compensation builds up within those 6 months.
- Assist in supervision of the customer service team and daily operations.
- Develop and implement customer service policies and procedures.
- Handle escalated customer complaints and issues.
- Train and mentor customer service representatives.
- This position involves sales and cold calls.
- Sell to existing customer base.
- 5+ years of experience in customer service.
- Strong leadership and organizational skills.
- Excellent communication and problem-solving abilities.