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Part Time Customer Service Jobs in Decatur, GA (NOW HIRING)

Zifty

Part Time Customer Care

Decatur, GA · On-site

$20 - $22/hr

Zifty has a part-time opening that average 30 hours a week that is based in downtown Decatur, GA ... Customer service experience * Excellent verbal and written communication skills * Sense of urgency

Doguroo

Customer Service Rep

Atlanta, GA · On-site

$15.25 - $20.75/hr

We're looking for a Part-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents and their furry family members. Who We Are NVA Pet ...

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All JobsCustomer Service JobsPart Time Customer Service JobsPart Time Customer Service Jobs in Decatur, GA

Part Time Customer Service information

See Decatur, GA salary details

$9

$18

$26

How much do part time customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for part time customer service in Decatur, GA is $18.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.38 per hour, depending on experience, location, and employer.

What is a part time customer service job?

Part time customer service jobs involve assisting customers with inquiries, problems, or orders, but on a schedule that is less than full-time—typically less than 35 hours per week. These roles can be found in various industries such as retail, hospitality, call centers, and online businesses. Responsibilities often include answering questions, resolving complaints, processing transactions, and providing information about products or services. Part time positions offer flexibility and are ideal for students, parents, or anyone seeking supplemental income. Employers usually look for good communication skills, patience, and a customer-focused attitude.

What are some common challenges faced by part-time customer service representatives, and how can they be managed?

Part-time customer service representatives often face challenges such as quickly adapting to changing schedules, handling high volumes of customer inquiries during peak times, and staying updated with company policies despite working fewer hours. To manage these challenges, clear communication with supervisors, proactive time management, and utilizing available training resources are essential. Building strong teamwork skills also helps, as part-time staff frequently collaborate with full-time colleagues to ensure seamless service and support.

What is the difference between Part Time Customer Service vs Part Time Retail Associate?

AspectPart Time Customer ServicePart Time Retail Associate
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; customer interaction skills
Work EnvironmentCall centers, online support, in-store help desksRetail stores, shopping malls, supermarkets
Employer & Industry UsageCustomer service departments across various industriesRetail industry, sales environments
Common Search & ComparisonOften compared for customer interaction rolesSimilar roles involving direct customer engagement

Both roles involve direct customer interaction and require strong communication skills. While Part Time Customer Service typically focuses on resolving inquiries via phone or online, Part Time Retail Associate involves face-to-face sales and assistance in retail settings. The choice depends on your preferred work environment and interaction style.

What are the key skills and qualifications needed to thrive as a part time customer service representative, and why are they important?

To thrive as a Part Time Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Exceptional patience, active listening, and a positive attitude help you stand out in this customer-facing role. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction in a fast-paced environment.
What are the most commonly searched types of Customer Service jobs in Decatur, GA? The most popular types of Customer Service jobs in Decatur, GA are:
What are popular job titles related to Part Time Customer Service jobs in Decatur, GA? For Part Time Customer Service jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Part Time Customer Service jobs in Decatur, GA look for? The top searched job categories for Part Time Customer Service jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Part Time Customer Service jobs? Cities near Decatur, GA with the most Part Time Customer Service job openings:
Part Time Customer Service jobs near you
Infographic showing various Part Time Customer Service job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,075 per year, or $18.3 per hour.

Part-time Customer Service Representative

Allstate Insurance Agency - Jo Armstrong

Mcdonough, GA • On-site

$10.50 - $13/hr

Part-time

Re-posted 5 days ago

Job description

Benefits:
  • Opportunity for advancement

Job Summary: We are seeking a dedicated and experienced Customer Service Representative to join our team. The ideal candidate will have at least one year of experience in a similar role within the insurance industry. The primary responsibility of this position is to provide excellent customer service, addressing inquiries and resolving issues efficiently and professionally.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide accurate information regarding insurance policies, coverage options, and claims processes.
- Assist customers with policy renewals, changes, and cancellations.
- Resolve customer complaints and issues, ensuring a high level of customer satisfaction.
- Maintain detailed and accurate records of customer interactions and transactions.
- Collaborate with team members to improve customer service processes and outcomes.
- Stay updated on industry trends, company products, and services.
Qualifications:
  • Proficient in Microsoft Word, Excel, and Outlook (required).
  • Experience using Microsoft Windows with the ability to navigate between multiple screens and multitask efficiently (required).
  • Minimum of one year of customer service experience within the insurance industry (required).
  • Experience working in a professional office setting (required).
  •  Team-oriented with the ability to collaborate effectively and take direction from management (required).
  • Strong verbal and written communication skills; must be well-spoken and able to produce clear, professional, and well-written correspondence. (required).
  • Excellent problem-solving abilities with strong attention to detail.
  • Ability to manage multiple tasks simultaneously and perform well under pressure (required).
  • Must hold an active Georgia Insurance License (Property & Casualty or Personal Lines), or be willing to obtain a non-resident license within 90 of employment (required).
  • High school diploma or equivalent required; additional education or insurance-related certifications are a plus.