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Evening Customer Service Jobs in Decatur, GA (NOW HIRING)

Northern

Customer Service Associate

Atlanta, GA

$14 - $19.25/hr

Drive the sales of products and services by achieving or exceeding sales targets Determine customer ... evening, and weekend shifts within retail hours of operations Passion for sales and the ...

Pizza Hut

Customer Service Representative

Stone Mountain, GA · On-site

$14.50 - $19.75/hr

Flexible day, evening and weekend hours are available. Responsibilities: • Answer the telephone ... fun and friendly service to our customers, Pizza Hut is the perfect place to learn, grow and ...

KOHLS

Full-Time Customer Service Supervisor

Marietta, GA · On-site

$19.50 - $24.90/hr

Required Morning and Evening Availability Pay Range: $19.50 - $24.90 About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working ...

Hallmark Aviation Services

Be Seen First

Airline Customer Service Representative

Atlanta, GA · On-site

$18.50/hr

Hallmark Aviation has earned a reputation for providing best-in-class service for some of the world ... Evening shifts available MUST HAVE RELIABLE TRANSPORTATION English Required. $18.50.00/hr with ...

Chick-fil-A

Customer Service Team Member

Stockbridge, GA · On-site

$15/hr

... service, food, and influence, while becoming the choice to work, to dine, and to grow! Value and ... Day or Evening shift * Open availability is highly preferred Your Impact * Participate in a fast ...

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All JobsEvening Customer Service JobsEvening Customer Service Jobs in Decatur, GA

Evening Customer Service information

See Decatur, GA salary details

$9

$18

$26

How much do evening customer service jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for evening customer service in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What is an evening customer service representative?

Evening customer service representatives are professionals who assist customers during evening hours, typically after standard business hours. Their responsibilities include answering inquiries, resolving issues, processing orders, and providing information about products or services. These roles are especially important for businesses that operate late or around the clock, ensuring customers receive support at all times. Evening shifts may appeal to those seeking flexible schedules or supplementing daytime commitments. Strong communication skills and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as an evening customer service representative?

To thrive as an Evening Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, adaptability, and a calm demeanor are soft skills that help you handle customer concerns effectively, especially during off-peak hours. These abilities ensure responsive and reliable service, which is crucial for maintaining customer satisfaction outside normal business hours.

What are some common challenges faced by evening customer service representatives and how can they be managed?

Evening Customer Service representatives often handle higher call volumes and more urgent issues, as customers may reach out after regular business hours with time-sensitive concerns. Additionally, working later shifts can require extra focus to maintain energy and attention to detail. To manage these challenges, it's important to establish a consistent routine, stay organized with clear documentation, and utilize team communication tools to ensure seamless handoffs between shifts. Many companies also provide additional support and resources during evening hours to help address these unique demands.

What is the difference between Evening Customer Service vs Night Customer Service?

AspectEvening Customer ServiceNight Customer Service
Work HoursTypically 4 PM to 10 PMUsually 10 PM to 6 AM
Work EnvironmentRetail stores, call centers, hospitalityCall centers, emergency support, 24/7 services
Required CredentialsCustomer service experience, basic computer skillsSimilar credentials, sometimes additional safety training
Industry UsageRetail, hospitality, customer supportCustomer support, emergency services, logistics

Both Evening Customer Service and Night Customer Service roles involve assisting customers during non-standard hours. The main difference lies in their shift timings and work environments. Evening roles typically end by early night, while Night Customer Service covers late-night to early morning shifts, often in 24/7 industries. Credentials are similar, focusing on customer support skills. Understanding these differences helps job seekers find roles aligned with their schedules and career goals.

What are the most commonly searched types of Customer Service jobs in Decatur, GA?

The most popular types of Customer Service jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Evening Customer Service jobs?

Cities near Decatur, GA with the most Evening Customer Service job openings:

Evening Customer Service jobs near you
Infographic showing various Evening Customer Service job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,172 per year, or $18.4 per hour.

Customer Service Associate

Atlanta, GA

Northern
See more jobs at Northernexternal

$14 - $19.25/hr

Full-time

Re-posted 14 days ago

Job description

Description We are looking for people who are passionate and thrive in a fast-paced, highly competitive retail environment. Does this sound like you. Drive the sales of products and services by achieving or exceeding sales targets Determine customer needs and recommend the best solutions Build customer relationships by providing prompt and exceptional sales and after sales service Ensure customer concerns are resolved with urgency and good judgment Stay knowledgeable about our product, services, promotions and policies Qualifications Previous retail sales experience Motivated and enthusiastic team contributor Excellent communication and organizational skills Ability to work flexible hours, including day, evening, and weekend shifts within retail hours of operations Passion for sales and the telecommunications industry High school diploma (post secondary degree an asset) APPLY ON WWW.SUPERDUTIES.COM - THANK YOU

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