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Telephone Customer Service Jobs in Decatur, GA (NOW HIRING)

This mainly consists of making contact via the telephone and scheduling office visits with customers. The Customer Service Representative also must be able to learn all tasks performed within the ...

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How much do telephone customer service jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for telephone customer service in Decatur, GA is $18.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.38 per hour, depending on experience, location, and employer.

How can I make $2000 a week working from home?

A Telephone Customer Service representative can potentially earn $2000 a week by working full-time, handling high call volumes, and gaining experience or specialized skills such as technical support or sales. Some roles offer performance-based bonuses or commissions that can increase earnings. Achieving this income level often requires consistent effort, excellent communication skills, and possibly working overtime or multiple shifts.

What are telephone customer service representatives?

Telephone customer service representatives are professionals who assist customers over the phone by answering questions, resolving issues, processing orders, and providing information about products or services. They are the first point of contact for many businesses and play a key role in ensuring customer satisfaction. These representatives use communication and problem-solving skills to address customer needs efficiently and maintain a positive company image. They may work in call centers or remotely, handling a variety of inquiries and concerns.

What are some common challenges faced by Telephone Customer Service representatives, and how can they be managed effectively?

Telephone Customer Service representatives often encounter challenges such as handling difficult or upset customers, managing high call volumes, and resolving complex issues quickly. To manage these challenges, it's important to develop strong communication and active listening skills, remain patient and empathetic, and utilize any scripts or knowledge bases provided by the company. Support from supervisors and collaboration with team members can also help in sharing solutions and best practices, making the work environment more supportive and efficient.

How much does Amazon remote customer service pay?

Amazon remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work independently in a home environment.

What are the key skills and qualifications needed to thrive as a Telephone Customer Service Representative, and why are they important?

To thrive as a Telephone Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is essential. Patience, active listening, and a calm demeanor are standout soft skills for handling diverse customer interactions. These skills ensure efficient issue resolution, customer satisfaction, and a positive company image.

What job makes $10,000 a month without a degree?

In the field of telephone customer service, earning $10,000 a month is uncommon without advanced skills or management roles. High earnings typically require experience, specialized knowledge, or supervisory positions, which may involve additional certifications or training. Most entry-level customer service roles pay significantly less, but some senior or team leader positions can approach higher salaries with bonuses and commissions.

What is the difference between Telephone Customer Service vs Call Center Representative?

AspectTelephone Customer ServiceCall Center Representative
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or remote; direct customer interaction via phoneCall centers; high-volume inbound/outbound calls
Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, sales, customer support
Search & Comparison IntentCustomer service roles involving phone supportCall center jobs focusing on high call volume

While both roles involve phone-based customer interactions, Telephone Customer Service emphasizes personalized support and problem-solving, often in a one-on-one setting. Call Center Representatives typically handle high call volumes, focusing on efficiency and standardized responses. Both roles require similar skills and credentials but differ mainly in work environment and scope of interaction.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as call center managers or team leaders, which can earn higher salaries due to increased responsibilities. Specialized roles like technical support or sales management within call centers may also offer higher compensation, especially with relevant experience and certifications.
What are popular job titles related to Telephone Customer Service jobs in Decatur, GA? For Telephone Customer Service jobs in Decatur, GA, the most frequently searched job titles are:
What cities near Decatur, GA are hiring for Telephone Customer Service jobs? Cities near Decatur, GA with the most Telephone Customer Service job openings:
Infographic showing various Telephone Customer Service job openings in Decatur, GA as of June 2026, with employment types broken down into 48% Full Time, 49% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,075 per year, or $18.3 per hour.

Customer Relations Specialist (Tremendous opportunity in Douglasville, GA; competitive pay and be...

Blossman Gas of North Carolina Inc

Douglasville, GA • On-site

Full-time

Medical, Retirement, PTO

Posted 3 days ago


Job description

Are you looking for a growing, but stable company in which to build a customer service career in the Douglasville, GA area? Do you enjoy interacting with customers by telephone and in-person? Do you like helping people?  If so, Blossman Gas & Appliance seeks customer-oriented applicants looking for a professional growth opportunity to apply for the position of Customer Relations Specialist at our growing location in Douglasville.  We continue to experience growth at this location so seek someone who can handle the telephone customer-service volume, solutions selling, and balancing computer-related work expectations.  We are America's largest, independent propane company with more than 85 locations in 12 states. Due to our culture, these positions have very little turnover.  

Our Customer Relations Specialists are the primary, first line of contact for our customers. They answer the phones, coordinate the daily closeout and deposit, post payments, schedule gas deliveries and other services, and promote/sell Blossman's core line of appliances and services.  The position blends customer-care, computer work, and consultative selling.

Key qualifications include:

  • High school diploma required; some college or earned degree helpful
  • Professional, friendly demeanor; solutions-minded
  • Ability to work regularly in a fast-paced, retail setting with regular interactions in-person and by telephone with customers
  • Solid computer skills and the ability to learn new software
  • Reliable; solid work ethic
  • Desire to work M-F from 8-5 with limited overtime 
  • Pass pre-employment background check, drug screening, and other pre-employment steps

*Our office remains busy throughout the year so someone who is friendly with solid organizational skills will be needed to help ensure success in this position. A strong commitment to safety, consistent with company policy, is also important.
Competitive hourly pay will depend on prior experience. Excellent benefits including PTO, health insurance, 401k w/ up to 4% match and bonus opportunities are included. Ongoing learning opportunities and a solid company culture await you!  
If you live locally, enjoy retail/clerical/customer-service, and want to work for a great company, then we encourage you to submit your application for consideration.
Due to the anticipated large number of responses to this ad only those with the necessary experience requirements may be contacted.
Blossman Gas is an Equal Opportunity / Veterans / Disabled employer. Drug-free employer.