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Full Time Customer Service Representative Jobs in Decatur, GA

Stark Exterminators

Customer Service Representative

Tucker, GA · On-site

$15 - $20.50/hr

Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external ...

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Full Time Customer Service Representative information

See Decatur, GA salary details

$9

$18

$26

How much do full time customer service representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for full time customer service representative in Decatur, GA is $18.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Full Time Customer Service Representative, and why are they important?

To thrive as a Full Time Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, telephone systems, and basic office applications is essential. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers. These competencies are crucial for resolving customer issues efficiently, ensuring satisfaction, and maintaining a positive company reputation.

What are some common challenges Full Time Customer Service Representatives face, and how can they effectively manage them?

Full Time Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and maintaining product knowledge across frequent updates. Effective management involves practicing active listening, staying calm under pressure, and using available resources like knowledge bases or escalation protocols. Building strong teamwork skills and regularly participating in training sessions can also help representatives stay prepared and confident in addressing various customer needs.

What are Full Time Customer Service Representatives?

Full Time Customer Service Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about products or services for a company. They typically work 35-40 hours per week and interact with customers via phone, email, chat, or in person. Their goal is to ensure customer satisfaction, handle complaints efficiently, and help maintain positive relationships between the company and its clients. This role often requires strong communication skills, patience, and the ability to handle stressful situations.

What is the difference between Full Time Customer Service Representative vs Part Time Customer Service Representative?

FeatureFull Time Customer Service RepresentativePart Time Customer Service Representative
Work HoursTypically 35-40 hours per weekFewer hours, usually less than 30 hours per week
CredentialsOften requires similar qualifications, such as high school diploma or equivalentSame credential requirements as full-time roles
Work EnvironmentOffice or call center setting, consistent scheduleSimilar environment, flexible scheduling possible
Employer UsageCommon in customer service departments of large companiesUsed by companies needing flexible staffing

Full Time Customer Service Representatives work standard hours and often receive benefits, while Part Time Customer Service Representatives have flexible schedules with fewer hours. Both roles require similar skills and credentials, making them suitable for different employment needs within customer service industries.

What are the most commonly searched types of Customer Service Representative jobs in Decatur, GA? The most popular types of Customer Service Representative jobs in Decatur, GA are:
What are popular job titles related to Full Time Customer Service Representative jobs in Decatur, GA? For Full Time Customer Service Representative jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Full Time Customer Service Representative jobs in Decatur, GA look for? The top searched job categories for Full Time Customer Service Representative jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Full Time Customer Service Representative jobs? Cities near Decatur, GA with the most Full Time Customer Service Representative job openings:
Full Time Customer Service Representative jobs near you

Customer Service Rep - Plumber Dispatcher

Panther Brands

Austell, GA

$15/hr

Full-time

Medical, PTO

Posted 21 days ago

Job description

Panther Brands in Austell, GA is looking for a full-time Customer Service Rep - Plumber Dispatcher to join our company! Do you enjoy solving problems for others? Have you been looking for a new and interesting position? Would you like to work with a trusted business that takes excellent care of its employees? If so, please read on about this exciting dispatching opportunity!


WHY SHOULD YOU JOIN OUR TEAM?

This dispatch position pays $9-$11 per booked call. You'll earn salary + performance pay. You will be training for the first 2 weeks at $15 per hour which will be completed in the office with no weekly booking bonus, completed revenue bonus, or service agreement bonus. Our fantastic benefits and perks include paid time off (PTO), paid holidays, $300 monthly towards medical insurance, bonuses, a flexible schedule, and daily snacks and drinks. We also believe in setting our employees up for success and providing a supportive, growth-oriented work environment! If this sounds like a great opportunity for you to grow with an established company, apply for this full-time dispatching position today!


ABOUT PANTHER BRANDS

As West Atlanta's most dependable plumbing and home services company, we have striven to provide top-notch services to our customers since day one. We are a family-first company and have created an environment in which our employees feel they have a career and not just a job. Our great success is greatly attributed to our technicians who continue to provide the best possible service for all of our clients. That's why we provide all the tools and technology to be successful in a fast-paced industry. Come join our family!


WHAT WE NEED FROM OUR CUSTOMER SERVICE REP - PLUMBER DISPATCHER

  • Experience with a home service company is preferred
  • Experience with a large volume of incoming/outgoing calls preferred
  • High school diploma or equivalent
  • 18+ years of age
  • Proficiency with Microsoft Outlook, Word, and Excel
  • Excellent typing and phone skills
  • Good driving record

Do you live within 30 minutes of Austell? Can you remain friendly and calm no matter what? Are you an excellent communicator? Do you have exceptional interpersonal and sales skills? If so, we need you!


WHAT TO EXPECT AS A CUSTOMER SERVICE REP - PLUMBER DISPATCHER

This full-time dispatch position works Monday-Friday. On-call hours may be required depending on company needs.

As a full-time Customer Service Rep - Plumber Dispatcher, you keep our day-to-day operations running like a well-oiled machine. When service calls come in, you promptly answer, thoroughly assessing the customer's every need. After pinpointing the issue, you quickly schedule a service appointment. You also make outbound calls when needed. Highly organized, you dispatch our technicians for appointments, making sure they get where they need to be on time and with as much information about the job as possible.

You keep in contact with our customers until their technician has arrived, informing them of anticipated arrival times and possible delays. A talented seller, you also love making sales and driving profits! No two days are the same, keeping your work fun and interesting!


ARE YOU READY TO JOIN OUR DISPATCH TEAM?

So, what do you think? If you can meet these requirements and perform this full-time dispatching job as described above, we would be happy to have you as full of our team!

Location: 30168

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