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Full Time Customer Service Representative Jobs in Decatur, GA

Circle K

Customer Service Representative

Douglasville, GA

$14.25 - $19.50/hr

Store 2701882: 5785 Stewart Mill Rd W, Douglasville, Georgia 30135 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Full time Customer Service Representative We want you ...

Bark and Board

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents and their furry family members. Who We Are NVA Pet ...

Doguroo

Customer Service Representative

Atlanta, GA

$15.25 - $20.75/hr

We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents and their furry family members. Who We Are NVA Pet ...

PetSuites

Customer Service Representative

Roswell, GA · On-site

$12/hr

We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents and their furry family members. Who We Are NVA Pet ...

PetSuites

Customer Service Representative

Norcross, GA · On-site

$12.25/hr

We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents and their furry family members. Who We Are NVA Pet ...

PetSuites

Customer Service Representative

Roswell, GA · On-site

$11/hr

We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents and their furry family members. Who We Are NVA Pet ...

PetSuites

Customer Service Representative

Roswell, GA · On-site

$11/hr

We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents and their furry family members. Who We Are NVA Pet ...

PetSuites

Customer Service Representative

Norcross, GA · On-site

$12.25/hr

We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents and their furry family members. Who We Are NVA Pet ...

PetSuites

Customer Service Representative

Roswell, GA · On-site

$12/hr

We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents and their furry family members. Who We Are NVA Pet ...

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All JobsCustomer Service Representative JobsFull Time Customer Service Representative JobsFull Time Customer Service Representative Jobs in Decatur, GA

Full Time Customer Service Representative information

See Decatur, GA salary details

$9

$18

$26

How much do full time customer service representative jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for full time customer service representative in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What is a full time customer service representative?

Full Time Customer Service Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about products or services for a company. They typically work 35-40 hours per week and interact with customers via phone, email, chat, or in person. Their goal is to ensure customer satisfaction, handle complaints efficiently, and help maintain positive relationships between the company and its clients. This role often requires strong communication skills, patience, and the ability to handle stressful situations.

What are the key skills and qualifications needed to thrive as a full time customer service representative?

To thrive as a Full Time Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, telephone systems, and basic office applications is essential. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers. These competencies are crucial for resolving customer issues efficiently, ensuring satisfaction, and maintaining a positive company reputation.

What are some common challenges full time customer service representatives face, and how can they effectively manage them?

Full Time Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and maintaining product knowledge across frequent updates. Effective management involves practicing active listening, staying calm under pressure, and using available resources like knowledge bases or escalation protocols. Building strong teamwork skills and regularly participating in training sessions can also help representatives stay prepared and confident in addressing various customer needs.

What is the difference between Full Time Customer Service Representative vs Part Time Customer Service Representative?

FeatureFull Time Customer Service RepresentativePart Time Customer Service Representative
Work HoursTypically 35-40 hours per weekFewer hours, usually less than 30 hours per week
CredentialsOften requires similar qualifications, such as high school diploma or equivalentSame credential requirements as full-time roles
Work EnvironmentOffice or call center setting, consistent scheduleSimilar environment, flexible scheduling possible
Employer UsageCommon in customer service departments of large companiesUsed by companies needing flexible staffing

Full Time Customer Service Representatives work standard hours and often receive benefits, while Part Time Customer Service Representatives have flexible schedules with fewer hours. Both roles require similar skills and credentials, making them suitable for different employment needs within customer service industries.

Is customer service representative a full-time job?

A customer service representative position is often offered as a full-time role, typically involving 35-40 hours per week. Full-time customer service jobs may require working evenings, weekends, or holidays, depending on the employer's schedule and industry needs.

What are the most commonly searched types of Customer Service Representative jobs in Decatur, GA?

The most popular types of Customer Service Representative jobs in Decatur, GA are:

What are popular job titles related to Full Time Customer Service Representative jobs in Decatur, GA?

For Full Time Customer Service Representative jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Full Time Customer Service Representative jobs in Decatur, GA look for?

The top searched job categories for Full Time Customer Service Representative jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Full Time Customer Service Representative jobs?

Cities near Decatur, GA with the most Full Time Customer Service Representative job openings:

Full Time Customer Service Representative jobs near you

Customer Service Representative

Curtis V. Cooper Primary Health Care, Inc.

Atlanta, GA • On-site

$15.50 - $21/hr

Full-time

Re-posted 9 days ago

Job description

 
Full-time Customer Service Representative

About Us

At CURTIS V. COOPER PRIMARY HEALTH CARE, we pride ourselves on delivering exceptional customer experiences. Our commitment to customer satisfaction has made us a leader in our industry, and we're looking for a dedicated Customer Service Representative to join our growing team.

Job Overview

We are seeking a skilled and enthusiastic Full-time Customer Service Representative to be the face of our company in customer interactions. The ideal candidate will have excellent communication skills, a passion for helping others, and the ability to thrive in a fast-paced environment. This role is crucial in maintaining our high standards of customer service and contributing to our company's continued success.

Key Responsibilities

  • Serve as the primary point of contact for customer inquiries, concerns, and requests via phone, email, chat, and social media platforms
  • Respond to customer queries in a timely, professional, and courteous manner, ensuring high levels of customer satisfaction
  • Handle customer complaints and escalations, working diligently to resolve issues and turn negative experiences into positive ones
  • Process orders, refunds, and exchanges accurately and efficiently
  • Maintain detailed records of all customer interactions in our CRM system
  • Collaborate with other departments to resolve complex customer issues and improve overall service quality
  • Stay up-to-date with company products, services, policies, and promotions to provide accurate information to customers
  • Identify and escalate priority issues to relevant departments or management when necessary
  • Participate in regular team meetings and training sessions to enhance skills and knowledge
  • Contribute ideas and feedback for improving customer service processes and policies
  • Meet or exceed established performance metrics, including customer satisfaction scores, response times, and resolution rates
  • Upsell and cross-sell products or services when appropriate, contributing to company revenue growth

Qualifications

  • 1-3 years of experience in customer service, preferably in a similar industry
  • Excellent verbal and written communication skills in English (additional languages are a plus)
  • Strong problem-solving abilities and attention to detail
  • Proficiency in using customer service software, CRM systems, and Microsoft Office Suite
  • Ability to multitask and manage time effectively in a fast-paced environment
  • Patient and empathetic approach to customer interactions
  • Resilience and ability to remain calm under pressure
  • High school diploma or equivalent; bachelor's degree preferred
  • Flexibility to work various shifts, including weekends and holidays, as needed

Required Skills

  • Exceptional interpersonal and communication skills, both verbal and written
  • Active listening skills to understand and address customer needs effectively
  • Ability to explain complex information in a clear, concise manner

Apply