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Full Time Customer Service Representative Jobs in Decatur, GA

Transdev

Customer Service Rep Full Time

Norcross, GA · On-site

$17/hr

Customer Service Representative Transdev in Norcross, GA is hiring a Customer Service ... Dispatchers Job Type: Full Time Req ID: 8753 Pay Group: QQP Cost Center: 450 The above statements ...

Transdev

Customer Service Rep Full Time

Norcross, GA · On-site

$17/hr

Customer Service Representative Transdev in Norcross, GA is hiring a Customer Service ... Dispatchers Job Type: Full Time Req ID: 8753 Pay Group: QQP Cost Center: 450 The above statements ...

ays s.r.o.

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

Customer Service Representative Job Overview: As a Customer Service Representative at AYS Inc, you ... This is a full-time position with the opportunity for growth within the company. Key ...

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Full Time Customer Service Representative information

See Decatur, GA salary details

$9

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$26

How much do full time customer service representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for full time customer service representative in Decatur, GA is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.77 per hour, depending on experience, location, and employer.

What is a full time customer service representative?

Full Time Customer Service Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about products or services for a company. They typically work 35-40 hours per week and interact with customers via phone, email, chat, or in person. Their goal is to ensure customer satisfaction, handle complaints efficiently, and help maintain positive relationships between the company and its clients. This role often requires strong communication skills, patience, and the ability to handle stressful situations.

What are the key skills and qualifications needed to thrive as a full time customer service representative?

To thrive as a Full Time Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, telephone systems, and basic office applications is essential. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers. These competencies are crucial for resolving customer issues efficiently, ensuring satisfaction, and maintaining a positive company reputation.

What are some common challenges full time customer service representatives face, and how can they effectively manage them?

Full Time Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and maintaining product knowledge across frequent updates. Effective management involves practicing active listening, staying calm under pressure, and using available resources like knowledge bases or escalation protocols. Building strong teamwork skills and regularly participating in training sessions can also help representatives stay prepared and confident in addressing various customer needs.

What is the difference between Full Time Customer Service Representative vs Part Time Customer Service Representative?

FeatureFull Time Customer Service RepresentativePart Time Customer Service Representative
Work HoursTypically 35-40 hours per weekFewer hours, usually less than 30 hours per week
CredentialsOften requires similar qualifications, such as high school diploma or equivalentSame credential requirements as full-time roles
Work EnvironmentOffice or call center setting, consistent scheduleSimilar environment, flexible scheduling possible
Employer UsageCommon in customer service departments of large companiesUsed by companies needing flexible staffing

Full Time Customer Service Representatives work standard hours and often receive benefits, while Part Time Customer Service Representatives have flexible schedules with fewer hours. Both roles require similar skills and credentials, making them suitable for different employment needs within customer service industries.

Is customer service representative a full-time job?

A customer service representative position is often offered as a full-time role, typically involving 35-40 hours per week. Full-time customer service jobs may require working evenings, weekends, or holidays, depending on the employer's schedule and industry needs.

What are the most commonly searched types of Customer Service Representative jobs in Decatur, GA?

The most popular types of Customer Service Representative jobs in Decatur, GA are:

What are popular job titles related to Full Time Customer Service Representative jobs in Decatur, GA?

For Full Time Customer Service Representative jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Full Time Customer Service Representative jobs in Decatur, GA look for?

The top searched job categories for Full Time Customer Service Representative jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Full Time Customer Service Representative jobs?

Cities near Decatur, GA with the most Full Time Customer Service Representative job openings:

Full Time Customer Service Representative jobs near you

Customer Service Representative

Arrow Exterminators

Tucker, GA • On-site

$17 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 14 hours ago

Arrow Exterminators rating

7.7

Company rating: 7.7 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

8th of 35 rated pest control companies

Job description

Customer Service RepresentativeArrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate based on experience.This role is fully on-site and is not available as a remote position.Our administrative representatives enjoy benefits including:generous time off, 11 paid holidays, 401(k) with company match, Roth IRA, medical, dental and vision insurance, high deductible HSA, telemedicine, disability, cancer, and accident insurance. health & wellness suite company-paid + additional, optional, life insurance.ABOUT OUR FAMILY OF BRANDS We have been a family-owned and operated business since our start in 1964. Over the years, we have grown rapidly, and we now have the privilege of servicing 12 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities. Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth-largest pest and termite control company in the United States! We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life.As Arrow grows and continues to exceed industry expectations, we are always looking for new talent to bring on board. We know our team has a lot of options and we are humbled that they choose to work with us. That's why we offer competitive compensation, a robust benefits package, and a family-oriented company culture.A DAY IN THE LIFE AS A Customer Service RepresentativeAs a customer service representative, you will serve as the first point of contact for any of our internal or external customers. With incoming phone calls, you will act as a detective to determine any problem and find a solution to every issue. Whether you assist in scheduling a service, taking a payment, or updating customer files, you put the minds of our customers at ease. Additionally, you will work diligently to connect with customers via outbound calls to ensure technicians are fully scheduled and accounts are paid. We work in a team atmosphere that strives to meet the service center's goals each month. Your computer skills, problem solving, and commitment to create an awesome experience in every interaction will ensure your success.Minimum Qualifications:Working knowledge of Microsoft Office SuiteHigh school diploma or equivalentPresent a professional appearanceAble to work a 40-hour (minimum) workweekWilling to work minimal overtime as neededARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you! We are an Equal Opportunity Employer (The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications).Arrow Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military.Arrow Exterminators is a Drug-Free Workplace and performs Pre-employment Drug Screens and Background Checks on all employees. 
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