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Customer Service Jobs in Decatur, GA (NOW HIRING)

Crew Outfitters, Inc

Customer Service

Atlanta, GA

$15 - $16.50/hr

As Customer Service Lead, you are responsible in providing an excellent customer experience to all customers in our 2 ATL locations. You will be trained to confidently carry out all Crew Outfitter ...

Premier Rental Purchase

Customer Service

Snellville, GA · On-site

$15 - $18/hr

Responsible for the proper and timely delivery, relocation, service calls, and retrieval of merchandise. Has thorough knowledge of rental (lease) agreements, merchandise, and customer relations.

Long John Silver's

Customer Service

Jonesboro, GA · On-site

$9 - $11/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...

KENNICOTT BROS CO

Customer Service

Atlanta, GA · On-site

$15.75 - $21.50/hr

Excellent customer service and communication skills. Working knowledge of Microsoft office suite. Ability to work in a fast paced environment with little to no supervision. Data entry experience.

Long John Silver's

Customer Service

Jonesboro, GA · On-site

$9 - $11/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...

McDonald's

Customer Service

Powder Springs, GA · On-site

$16 - $21.25/hr

So what does a member of our Crew Team get to do?? • Connect with customers to ensure they have a positive experience • Help customers order their favorite McDonald's meals • Prepare all of ...

McDonald's

Customer Service

Lithia Springs, GA · On-site

$15.75 - $20.75/hr

So what does a member of our Crew Team get to do?? • Connect with customers to ensure they have a positive experience • Help customers order their favorite McDonald's meals • Prepare all of ...

McDonald's

Customer Service

Smyrna, GA · On-site

$16.75 - $22/hr

So what does a member of our Crew Team get to do?? • Connect with customers to ensure they have a positive experience • Help customers order their favorite McDonald's meals • Prepare all of ...

McDonald's

Customer Service

Alpharetta, GA · On-site

$16.50 - $22/hr

So what does a member of our Crew Team get to do?? • Connect with customers to ensure they have a positive experience • Help customers order their favorite McDonald's meals • Prepare all of ...

McDonald's

Customer Service

Acworth, GA · On-site

$15.25 - $20/hr

So what does a member of our Crew Team get to do?? • Connect with customers to ensure they have a positive experience • Help customers order their favorite McDonald's meals • Prepare all of ...

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All JobsCustomer Service JobsCustomer Service Jobs in Decatur, GA

Customer Service information

See Decatur, GA salary details

$9

$18

$26

How much do customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer service in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Decatur, GA?

The most popular types of Customer Service jobs in Decatur, GA are:

What are popular job titles related to Customer Service jobs in Decatur, GA?

For Customer Service jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Customer Service jobs in Decatur, GA look for?

The top searched job categories for Customer Service jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Customer Service jobs?

Cities near Decatur, GA with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,172 per year, or $18.4 per hour.

Customer Service

Crew Outfitters, Inc

Atlanta, GA

$15 - $16.50/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 26 days ago

Job description

Job Summary
Company Description:
Crew Outfitters, Inc. is an airline crew merchandise retail operation with multiple locations. Stores serve Aviation professionals such as Pilots, Flight Attendants and Ground Crews with their Uniform and Travel and Career needs. We feature products such as LuggageWorks luggage, Travel Pro Luggage, Aviation pilot headsets, Crew Outfitter brand Uniforms, Nebo flashlights, and many items geared toward the Career Flight Attendant and Pilot. This is a great Job for the Aviation Enthusiast.
Job Description:
As Customer Service Lead, you are responsible in providing an excellent customer experience to all customers in our 2 ATL locations. You will be trained to confidently carry out all Crew Outfitter policies and answer questions about our specialty products and receive the necessary training to effectively use the Point-of-Sale system. You will be cross trained for consistency so that no matter which team member is on the floor, our customers will always receive the same excellent attention and service.
Why work for Crew Outfitters
Work with our Dynamic team in ATL that has been together for over 12 years. You will be working in the largest airport in the world, when you are not there you will been in our newly renovated flagship location in Hapeville, Our company offers awesome benefits
After 90-day period
  • Accrued vacation time
  • Medical and dental benefits
  • No late nights or Sunday work – business hours 8-6
  • 401 K
Pay: $15.00 - $16.50 per hour
Responsibilities and Duties
  • Provide uniform component fittings
  • Provide detailed luggage information
  • Provide basic headset knowledge
  • Price and stock inventory
  • Perform shipping and receiving duties as needed
  • Other duties as directed
Qualifications and Skills
2 years Customer Service preferred
This job requires a background check to work within the ATL Hartsfield Airport
Must be able to lift 30-40 Lbs
Job Type: Full-time
Shift:
  • 8 hour shift
  • Day shift
Education:
  • High school or equivalent (Preferred)
Experience:
  • Customer Service: 2 years (Preferred)

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