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Remote Customer Service Manager Jobs in Decatur, GA

ForgeFit

Remote Customer Service Specialist

Atlanta, GA · On-site +1

$16.25 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

Liveops

Remote Customer Service Agent

Atlanta, GA · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Roswell, GA · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Powder Springs, GA · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Kennesaw, GA · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Douglasville, GA · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Conyers, GA · Remote

$13.50 - $18.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Acworth, GA · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Marietta, GA · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Smyrna, GA · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Stockbridge, GA · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Mcdonough, GA · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Decatur, GA · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Lithonia, GA · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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Remote Customer Service Manager information

See Decatur, GA salary details

$23.9K

$56.6K

$98.6K

How much do remote customer service manager jobs pay per year?

As of May 28, 2026, the average yearly pay for remote customer service manager in Decatur, GA is $56,626.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $68,300.00 per year, depending on experience, location, and employer.

What is a Remote Customer Service Manager job?

A Remote Customer Service Manager oversees a team of customer service representatives, ensuring customer inquiries and issues are handled efficiently while working from a remote location. They develop service strategies, monitor performance metrics, train staff, and implement improvements to enhance customer satisfaction. Utilizing digital communication tools, they coordinate team activities, resolve escalated concerns, and ensure company policies are followed. Effective leadership, strong communication skills, and experience in customer support are key to success in this role.

What are the key skills and qualifications needed to thrive in the Remote Customer Service Manager position, and why are they important?

To succeed as a Remote Customer Service Manager, you need experience in customer service leadership, strong problem-solving abilities, and a relevant bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required, and certifications in areas like project management or customer experience can be beneficial. Exceptional communication, empathy, and team leadership skills help individuals excel in training, motivating, and managing remote teams. These competencies are vital for maintaining high service standards, fostering team cohesion, and ensuring optimal customer satisfaction in a virtual work environment.

What are typical daily responsibilities for a Remote Customer Service Manager?

A Remote Customer Service Manager typically oversees a distributed team, monitors performance metrics, and ensures that customer inquiries are resolved efficiently and professionally. Daily tasks often include conducting virtual team meetings, coaching agents, reviewing customer feedback, and collaborating with other departments to resolve escalated issues. The role also involves updating training materials, analyzing call and email data to identify areas for improvement, and implementing best practices for remote work. Managing time zones, fostering team engagement, and ensuring communication flows smoothly are key aspects of this position.
More about Remote Customer Service Manager jobs
What are the most commonly searched types of Remote Customer Service jobs in Decatur, GA? The most popular types of Remote Customer Service jobs in Decatur, GA are:
What are popular job titles related to Remote Customer Service Manager jobs in Decatur, GA? For Remote Customer Service Manager jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Manager jobs in Decatur, GA look for? The top searched job categories for Remote Customer Service Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Customer Service Manager jobs? Cities near Decatur, GA with the most Remote Customer Service Manager job openings:
Remote Customer Service Manager jobs near you

Remote Customer Service Representative

Affordable Landscaping

Tucker, GA • Remote

$15 - $20.50/hr

Full-time

PTO

Posted 15 days ago

Job description

Remote Position: Remote Customer Service Representative Company Overview Affordable Landscaping Services is a leading provider of high-quality landscaping services in Tucker, Georgia. We specialize in creating beautiful outdoor spaces for our clients, from residential gardens to commercial properties. We are a fast-growing company that values customer satisfaction and strives to provide exceptional service to our clients.

Job Overview We are seeking a highly motivated and customer‐oriented individual to join our team as a Remote Customer Service Representative. In this role, you will be responsible for providing excellent customer service to our clients, managing inquiries and complaints, and ensuring a positive experience for all customers. Key Responsibilities Respond to customer inquiries and complaints promptly and professionally via email, phone, and chat Provide accurate and detailed information about our services, pricing, and promotions Schedule appointments and follow up with clients to ensure their needs are met Collaborate with our team to resolve any customer issues and ensure a high level of customer satisfaction Maintain accurate records of customer interactions and transactions Identify and elevate any emerging customer issues to the appropriate team members Continuously seek opportunities to improve the customer experience and provide feedback to the team Stay updated on company policies, procedures, and services to provide accurate information to customers Meet and exceed customer service goals and targets Requirements High school diploma or equivalent 1–2 years of experience in customer service or a related field Excellent communication skills, both written and verbal Strong problem‐solving and decision‐making abilities Ability to work independently and in a team environment Proficient in using computer systems and software, including Microsoft Office Must have a quiet and professional workspace to work remotely Availability to work full‐time, including evenings and weekends if needed Benefits Competitive salary Work from the comfort of your own home Opportunities for career growth and advancement Training and support from our experienced team Flexible work schedule Paid time off and holidays #J-18808-Ljbffr

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