ZipRecruiter

Log In

1

At Home Customer Service Representative Jobs in Decatur, GA

Smoothstar Tech

Intuit Customer Service

Atlanta, GA · On-site +1

$15.50 - $21/hr

Smoothstar Tech is hiring qualified canindates for work from home customer service position with Intuit TurboTax for the tax season. . Agents will.serve customers by providing product and service

SmoothStar Tech

Intuit Customer Service

Atlanta, GA

$15.50 - $21/hr

Smoothstar Tech is hiring qualified canindates for work from home customer service position with Intuit TurboTax for the tax season.. Agents will.serve customers by providing product and service

NAPA Home

Customer Service Representative

Norcross, GA · On-site

$15 - $20.50/hr

About us: Napa Home & Garden a dynamic home décor wholesaler with its headquarters in Norcross, GA, is searching for a driven, energetic team player to join our growing team. We provide sophisticated

next page

Showing results 1-20

All JobsAt Home Customer Service Representative JobsAt Home Customer Service Representative Jobs in Decatur, GA

At Home Customer Service Representative information

See Decatur, GA salary details

$9

$18

$26

How much do at home customer service representative jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for at home customer service representative in Decatur, GA is $18.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.38 per hour, depending on experience, location, and employer.

What is an at home customer service representative?

At Home Customer Service Representatives are professionals who provide customer support services remotely, typically from their own homes. They assist customers via phone, email, chat, or other communication platforms, addressing questions, resolving issues, and processing orders or returns. These representatives usually work for companies across various industries, using specialized software to manage customer interactions. The role requires strong communication skills, a reliable internet connection, and the ability to work independently. Many companies offer flexible schedules and provide training to help representatives succeed in their roles.

How to become an at-home customer service representative?

To become an at-home customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and a quiet, reliable workspace. Many employers require experience in customer service and proficiency with computers and common software tools; some roles may also require specific training or certification. Applying through company websites or job boards and demonstrating good interpersonal skills are common steps in the hiring process.

What are the key skills and qualifications needed to thrive as an at home customer service representative?

To thrive as an At Home Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer proficiency are typically required. Patience, active listening, and self-motivation are standout soft skills in this remote role. These skills enable representatives to efficiently resolve customer issues and maintain high service standards while working independently from home.

What are some common challenges faced by at home customer service representatives, and how can they be managed?

At Home Customer Service Representatives often encounter challenges such as managing distractions in a home environment, staying motivated without in-person supervision, and maintaining clear communication with both customers and remote team members. To overcome these, it's important to establish a dedicated, quiet workspace, set daily routines, and leverage digital tools for collaboration and time management. Staying proactive in communication and participating in regular virtual team meetings can also help maintain a sense of connection and support.

What is the difference between At Home Customer Service Representative vs Call Center Customer Service Representative?

AspectAt Home Customer Service RepresentativeCall Center Customer Service Representative
Work EnvironmentRemote/Home-basedTypically in a call center facility or remote
Required CredentialsHigh school diploma or equivalent, customer service skillsHigh school diploma or equivalent, customer service skills
Industry UsageCommon across retail, telecom, banking, and moreCommon in telecom, tech, and service industries
Job FocusHandling customer inquiries, support, and problem resolutionHandling high call volume, troubleshooting, and support

Both roles involve customer service skills and similar credentials, but At Home Customer Service Representatives work remotely, providing support across various industries, while Call Center Customer Service Representatives often work in a centralized location or remotely, focusing on high-volume call handling. The choice depends on your preferred work environment and specific job duties.

What are the most commonly searched types of Customer Service Representative jobs in Decatur, GA? The most popular types of Customer Service Representative jobs in Decatur, GA are:
What are popular job titles related to At Home Customer Service Representative jobs in Decatur, GA? For At Home Customer Service Representative jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching At Home Customer Service Representative jobs in Decatur, GA look for? The top searched job categories for At Home Customer Service Representative jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for At Home Customer Service Representative jobs? Cities near Decatur, GA with the most At Home Customer Service Representative job openings:
At Home Customer Service Representative jobs near you

Intuit Customer Service

Smoothstar Tech

Atlanta, GA • On-site, Remote

$15.50 - $21/hr

Full-time

Re-posted 15 days ago

Job description

Smoothstar Tech is hiring qualified canindates for work from home customer service position with Intuit TurboTax for the tax season.. Agents will.serve customers by providing product and service information; resolving product and service issues.
Customer Service Representative Job Duties:
  • Interact with Turbo Tax customers via phone, focusing on tax related questions, data entry and navigation.
  • Research, analyze and determine an appropriate course of action for TurboTax customers.
  • Be a positive representative for Intuit and the Turbo Tax product; take a caring and empathetic approach to customer interactions.
  • Articulate how to use the TurboTax product accurately and efficiently resolve customer inquiries on the first contact.
  • Provide quality customer service while demonstrating the ability to effectively troubleshoot and resolve advanced technical inquires.
  • Act as a technical resource when assisting customers to resolve problems with devices and equipment.
  • Provide support via phone and/or SmartLook one-way video and screen share technology.

Customer Service Representative Job Qualifications:
  • 1 year of customer:service call center, retail or helpdesk.
  • Excellent technical and customer service skills - passion for providing the BEST customer experience.
  • Must have extensive experience with Windows OS, web browsing, email, and various software applications..
  • Provide quality customer service while demonstrating the ability to effectively troubleshoot and resolve advanced technical inquires.
  • Must be able to efficiently navigate through menus & options on desktop devices while describing those actions verbally to customer.
  • Excellent written and verbal communication skills and excellent phone etiquette (Clear crisp speech).
  • Requires strong active listening skills to accurately paraphrase a customer conversation.
  • Ability to begin servicing the program immediately after the call center owner or its agent certifies for a period of 90 days thereafter and meet the minimum service interval requirement.

Apply