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Remote Contact Tracing Jobs in Decatur, GA (NOW HIRING)

Compunnel, Inc.

Customer Service Trainee

Atlanta, GA · Remote

$14/hr

In this role, you will serve as the primary point of contact for customers, providing exceptional ... This is a fully remote position within a structured call center environment, supporting Medicare ...

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Remote Contact Tracing information

See Decatur, GA salary details

$13

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How much do remote contact tracing jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote contact tracing in Decatur, GA is $19.23, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $22.98 per hour, depending on experience, location, and employer.

What is a remote contact tracing?

A Remote Contact Tracing job involves calling individuals who have been exposed to a contagious disease to provide guidance, assess symptoms, and offer resources. Contact tracers collect relevant information, educate contacts on quarantine procedures, and help prevent further spread. This role typically requires strong communication skills, attention to detail, and the ability to handle sensitive information confidentially. Remote contact tracers work from home but collaborate with public health teams to ensure effective case management.

What does a remote contact tracer do?

A typical day for a Remote Contact Tracer involves reaching out to individuals who have been identified as contacts of someone diagnosed with an infectious disease, mainly via phone or secure online platforms. You will collect relevant information, provide guidance on quarantine protocols, and answer questions about the disease or public health resources. Collaboration with supervisors and other team members is common, especially for complex cases or follow-ups. The remote nature of the job means you'll be working from home, following a structured schedule, and adhering to privacy and data security protocols at all times.

What are the key skills and qualifications needed for remote contact tracing?

To succeed as a Remote Contact Tracing professional, you need a background in public health, strong communication abilities, and data entry proficiency, often supported by training in epidemiology or a related field. Familiarity with contact tracing software platforms, electronic databases, and sometimes HIPAA certification is typically required. Attention to detail, active listening, and cultural sensitivity are valuable soft skills that enhance effectiveness in this position. These competencies are crucial for accurately gathering sensitive information, maintaining confidentiality, and providing support to affected individuals during public health investigations.

What are popular job titles related to Remote Contact Tracing jobs in Decatur, GA?

For Remote Contact Tracing jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Remote Contact Tracing jobs in Decatur, GA look for?

The top searched job categories for Remote Contact Tracing jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Remote Contact Tracing jobs?

Cities near Decatur, GA with the most Remote Contact Tracing job openings:

Remote Contact Tracing jobs near you
Infographic showing various Remote Contact Tracing job openings in Decatur, GA as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% Remote job distribution, with an average salary of $40,002 per year, or $19.2 per hour.

Remote Customer Service Representative

Sweetepictravels

Alpharetta, GA • Remote

$35K - $55K/hr

Full-time

Re-posted 15 days ago

Job description

Job description:

Overview

Join our dynamic team as a Remote Customer Service Representative, where your enthusiasm and dedication will elevate client interactions and foster lasting relationships. In this energized role, you will serve as the primary point of contact for clients, ensuring their needs are met with professionalism and care. Your proactive approach will help streamline communication, enhance customer satisfaction, and support the overall success of our client engagement strategies. This paid position offers an exciting opportunity to develop your skills in sales, customer service, and communication—all from the comfort of your home.

Duties

  • Act as the main liaison for clients, providing exceptional service through various communication channels
  • Manage client inquiries related to insurance sales, benefits administration, and general account questions
  • Conduct outbound telemarketing efforts to promote services and identify new sales opportunities
  • Negotiate terms and solutions with clients to meet their needs while aligning with company policies
  • Support sales administration tasks such as processing documentation, updating records, and tracking client interactions
  • Analyze client data to identify trends, improve service delivery, and recommend tailored solutions
  • Collaborate with marketing teams to implement strategies that enhance client engagement and retention

Requirements

  • Proven experience in outside sales, retail sales, or telemarketing roles with a focus on customer interaction
  • Strong negotiation skills combined with excellent communication abilities in multiple languages; bilingual proficiency is a plus
  • Familiarity with sales administration processes and analysis skills to interpret client data effectively
  • Knowledge of insurance sales or benefits administration is highly desirable
  • Exceptional customer service skills with a clear understanding of HIPAA regulations when handling sensitive information
  • Ability to work independently in a remote setting while maintaining high productivity and organization
  • Multilingual capabilities to serve diverse client populations effectively

Embark on a rewarding journey where your energy fuels exceptional client experiences! We’re committed to supporting your growth through comprehensive training and ongoing development opportunities. Join us today to make a meaningful impact while advancing your career in a vibrant, remote environment.

Benefits:

  • Flexible schedule
  • Work from home

Work Location: Remote