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Remote Contact Tracing Jobs in Decatur, GA (NOW HIRING)

Afni, Inc.

Remote Customer Service Representative

Atlanta, GA · Remote

$15.50 - $21/hr

Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms

Afni, Inc.

Remote Customer Service Representative

Atlanta, GA · On-site +1

$15.50 - $21/hr

Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms

IMPaCT Care

Community Health Worker (Remote)

Atlanta, GA · Remote

$19.50 - $25.50/hr

About IMPaCT Care At IMPaCT Care, we exist to remake the American health workforce from the ground up. We find, train, and support Community Health Workers people who keep their communities healthy ...

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All JobsContact Tracing JobsRemote Contact Tracing JobsRemote Contact Tracing Jobs in Decatur, GA

Remote Contact Tracing information

See Decatur, GA salary details

$13

$19

$24

How much do remote contact tracing jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for remote contact tracing in Decatur, GA is $19.23, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $22.98 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Contact Tracing position, and why are they important?

To succeed as a Remote Contact Tracing professional, you need a background in public health, strong communication abilities, and data entry proficiency, often supported by training in epidemiology or a related field. Familiarity with contact tracing software platforms, electronic databases, and sometimes HIPAA certification is typically required. Attention to detail, active listening, and cultural sensitivity are valuable soft skills that enhance effectiveness in this position. These competencies are crucial for accurately gathering sensitive information, maintaining confidentiality, and providing support to affected individuals during public health investigations.

What does a typical workday look like for a Remote Contact Tracer?

A typical day for a Remote Contact Tracer involves reaching out to individuals who have been identified as contacts of someone diagnosed with an infectious disease, mainly via phone or secure online platforms. You will collect relevant information, provide guidance on quarantine protocols, and answer questions about the disease or public health resources. Collaboration with supervisors and other team members is common, especially for complex cases or follow-ups. The remote nature of the job means you'll be working from home, following a structured schedule, and adhering to privacy and data security protocols at all times.

What is a Remote Contact Tracing job?

A Remote Contact Tracing job involves calling individuals who have been exposed to a contagious disease to provide guidance, assess symptoms, and offer resources. Contact tracers collect relevant information, educate contacts on quarantine procedures, and help prevent further spread. This role typically requires strong communication skills, attention to detail, and the ability to handle sensitive information confidentially. Remote contact tracers work from home but collaborate with public health teams to ensure effective case management.

What are popular job titles related to Remote Contact Tracing jobs in Decatur, GA? For Remote Contact Tracing jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Contact Tracing jobs in Decatur, GA look for? The top searched job categories for Remote Contact Tracing jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Contact Tracing jobs? Cities near Decatur, GA with the most Remote Contact Tracing job openings:
Remote Contact Tracing jobs near you
Infographic showing various Remote Contact Tracing job openings in Decatur, GA as of July 2026, with employment types broken down into 72% Full Time, 12% Part Time, and 16% Contract. Highlights an 100% Remote job distribution, with an average salary of $40,002 per year, or $19.2 per hour.
Remote Customer Service Representative

Remote Customer Service Representative

Afni, Inc.

Atlanta, GA • Remote

$15.50 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

Afni rating

7.1

Company rating: 7.1 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

17th of 72 rated call and contact centers

Job description

Career paths start between $14.50 and $15/hr plus bonus.


Why start building your career at Afni?


We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.


What do we offer?


A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.


What can you expect from your work at Afni?

This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You can also expect stability, encouragement, a cooperative environment where you can learn, grow, and advance.

What do we expect from you as part of this team?


You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.


How can you join the Afnimazing team?


You can apply online here!

Key Qualifications

  • Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management in a home office setting.
  • Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting.
  • Available for 12 weeks of paid training, with consistent 8-hour shifts scheduled between Sunday and Saturday, 07:00AM - 01:00AM CST.
  • Available to work 8-hour shifts any day of the week, including weekends and holidays, between 07:00AM - 01:00AM CST.
  • Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.

Afni is currently hiring in the following states. You must live in one of these states:

  • Alabama
  • Georgia
  • North Carolina
  • South Carolina
  • Texas
  • Wisconsin
  • Iowa

What You Need to Thrive in Our Remote Environment:

  • Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular)
  • 25Mbps Download/10Mbps Upload
  • Ping Rate - Less than 100 ms
  • A private workspace with desk/chair where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours.
  • Ability to be on webcam during working hours

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