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Customer Service Coordinator Jobs in Decatur, GA

LHH US

Customer Service Coordinator

Atlanta, GA

$50K - $60K/yr

... Coordinator to serve as the face of a premier Buckhead real estate office. This entry-level opportunity is ideal for candidates with experience in customer service, administration, hospitality ...

LHH US

Customer Service Coordinator

Atlanta, GA

$50K - $60K/yr

... Coordinator to serve as the face of a premier Buckhead real estate office. This entry-level opportunity is ideal for candidates with experience in customer service, administration, hospitality ...

JLL

Customer Service Coordinator

Atlanta, GA

$21.93/hr

In addition, this individual will actively demonstrate commitment to providing excellent customer service and representing JLL's Mission, Values, and Goals. This individual plays an integral part of ...

PepsiCo

Customer Service Coordinator

Alpharetta, GA · On-site

$17.25 - $22.75/hr

Actualizar ficheros del departamento Customer Service, tanto para bebidas como Alvalle. Participar en nuevos proyectos de Expansion de Alvalle, dando soporte logistico. Participar proyecto SAP, dar ...

Pattons

Service Coordinator

Lithonia, GA · On-site

$18 - $22.75/hr

About the Opportunity The Service Coordinator supports operational efficiency within the Pattons ... Generate, distribute, and track customer invoices and credit memos * Assist with collecting unpaid ...

Pattons

Service Coordinator

Lithonia, GA · On-site

$18 - $22.75/hr

About the Opportunity The Service Coordinator supports operational efficiency within the Pattons ... Generate, distribute, and track customer invoices and credit memos * Assist with collecting unpaid ...

Pattons Inc

Service Coordinator

Lithonia, GA · On-site

$18 - $22.75/hr

About the Opportunity The Service Coordinator supports operational efficiency within the Pattons ... Generate, distribute, and track customer invoices and credit memos * Assist with collecting unpaid ...

Elks Aidmore Incorporated

Service Coordinator

Conyers, GA · On-site

$15.25 - $19.25/hr

SERVICE COORDINATOR The Service Coordinator is a member of the professional childcare team consisting of the Program Director for Residential Services, Service Coordinator, Evening Supervisor and ...

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Customer Service Coordinator information

See Decatur, GA salary details

$12

$19

$27

How much do customer service coordinator jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for customer service coordinator in Decatur, GA is $19.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $22.07 per hour, depending on experience, location, and employer.

What Is a Customer Service Coordinator?

Customer service coordinators handle client inquiries and complaints about the company’s products and services. They take calls or respond to emails from clients, answering questions, checking on order processing, or resolving complaints or disputes. When the issue is beyond the authority of the customer service coordinator, they discuss the problem with a supervisor to find an acceptable solution for the client. The primary goal of customer service coordinators is to ensure client satisfaction. Qualifications for this position include a high school diploma or equivalent and experience in retail or other customer service industry.

What is the difference between Customer Service Coordinator vs Customer Support Specialist?

AspectCustomer Service CoordinatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; certifications in customer service or technical support
Work EnvironmentOffice settings, call centers, retail environmentsCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, healthcare, finance, hospitalityTechnology, software, telecommunications, e-commerce
Common Search & ComparisonCustomer Service Coordinator vs Customer Support Specialist

The main difference is that Customer Service Coordinators often handle a broader range of customer interactions, including scheduling and coordination, while Customer Support Specialists typically focus on technical support and troubleshooting. Both roles require strong communication skills and customer service experience, but their specific responsibilities and work environments differ slightly.

How does a Customer Service Coordinator typically collaborate with other departments to resolve customer issues?

Customer Service Coordinators frequently work cross-functionally, partnering with teams such as Sales, Logistics, and Technical Support to resolve customer inquiries efficiently. For example, if a customer has a product delivery concern, the coordinator will liaise with the warehouse or shipping department to investigate and expedite a solution. Effective communication and a proactive approach are essential, as coordinators often serve as the main point of contact between the customer and internal teams. This collaboration ensures that customers receive timely and accurate information, fostering positive relationships and customer satisfaction.

What are the key skills and qualifications needed to thrive as a Customer Service Coordinator, and why are they important?

To thrive as a Customer Service Coordinator, you need strong communication skills, organizational abilities, and a background in customer service, often supported by a high school diploma or associate degree. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Problem-solving, patience, and the ability to manage multiple tasks under pressure are standout soft skills for this role. These competencies are vital for efficiently resolving customer issues, ensuring satisfaction, and maintaining smooth operations within a service-focused environment.

What jobs pay 4000 a week without a degree?

A Customer Service Coordinator typically does not earn $4,000 weekly without a degree; however, high-level sales roles, real estate brokers, or certain freelance consulting positions can reach that income level through commissions and experience. These jobs often require strong communication skills, industry knowledge, and sometimes licensing or certifications but may not require a formal degree.

What does a customer service coordinator do?

A customer service coordinator manages customer interactions, resolves issues, and ensures customer satisfaction. They often handle inquiries via phone, email, or chat, maintain records using customer relationship management (CRM) software, and coordinate with other departments to address customer needs efficiently.

What is the highest paying job as a coordinator?

The highest paying roles for coordinators often include senior or specialized positions such as project coordinators in industries like IT, healthcare, or engineering, where salaries can exceed $70,000 annually. Advanced certifications, extensive experience, and technical skills typically contribute to higher compensation in these roles.

Is remote CSR a stressful job?

Customer Service Coordinators working remotely often face stress related to managing customer expectations, handling high call volumes, and meeting performance metrics. The job requires strong communication skills, problem-solving abilities, and the use of customer service software, which can contribute to workload pressure but also offers flexibility that may reduce some stressors.
More about Customer Service Coordinator jobs
What are the most commonly searched types of Customer Service jobs in Decatur, GA? The most popular types of Customer Service jobs in Decatur, GA are:
What are popular job titles related to Customer Service Coordinator jobs in Decatur, GA? For Customer Service Coordinator jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Customer Service Coordinator jobs in Decatur, GA look for? The top searched job categories for Customer Service Coordinator jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Customer Service Coordinator jobs? Cities near Decatur, GA with the most Customer Service Coordinator job openings:
Customer Service Coordinator jobs near you
Infographic showing various Customer Service Coordinator job openings in Decatur, GA as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $41,171 per year, or $19.8 per hour.
Customer Service Coordinator

Customer Service Coordinator

Installs LLC

Mcdonough, GA

$17 - $19/hr

Full-time

Posted 17 days ago

Job description

Ready to Deliver Exceptional Service?
Join CRST as a Customer Service Coordinator supporting Whirlpool, one of the world’s leading home appliance brands. If you’re a strong communicator with a background in logistics customer service — and thrive on problem-solving and building positive relationships — we want to hear from you.

How You’ll Work

  • Location: Onsite – 195 King Mill Rd McDonough, GA 30253
  • Schedule: Monday-Friday (8:00 AM-5:00 PM)
  • Compensation: This pay scale represents a good faith estimate of the salary/hourly wage range the company reasonably expects to pay upon hire for this position: $17.00-$19.00 per hour. A final offer amount will depend on factors such as prior relevant experience, skills, and location.
  • Benefits: Comprehensive package including medical, dental, and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays, and parental leave; plus additional voluntary benefits and employee discounts.
  • Additional Compensation: Total compensation may also include other forms of pay such as overtime or discretionary incentives, as applicable.

    About the Role
    As a Customer Service Coordinator, you’ll be the first point of contact for Whirlpool customers and installers — managing inquiries, resolving issues, and ensuring escalations are addressed within strict service-level agreements (SLAs). This role requires deep logistics customer service experience, as you’ll handle scheduling, rescheduling, order updates, installer escalations, and follow-up calls while maintaining strong communication across customers, Whirlpool, and CRST’s internal teams. From performance tracking to problem resolution, you’ll help deliver on CRST’s promise of safe, reliable, and responsive service.

    What You’ll Do

    • Answer inbound calls from Whirlpool customers and provide timely information and support
    • Call customers to provide time windows for upcoming services and complete follow-up calls, including 5 Star Survey reminders
    • Receive warm leads and process product sales quickly and accurately
    • Record, track, and escalate issues to Whirlpool and CRST managers when necessary
    • Manage service orders, upload documentation, and update Whirlpool’s systems with accurate information
    • Track installer escalations and provide updates to supervisors and managers
    • Perform daily tasks including inventory scans, service order updates, and paperwork completion
    • Answer and resolve Whirlpool escalations within SLA timelines
    • Act as a liaison between Whirlpool customers, CRST service teams, and internal departments to ensure clear communication and resolution

    What Great Looks Like

    • Calm under pressure and able to manage multiple Whirlpool customer needs at once
    • Clear, empathetic communicator who listens and responds effectively
    • Detail-oriented with strong follow-through on documentation and service updates
    • Positive, team-first attitude with a focus on solutions
    • Driven to meet Whirlpool’s service-level expectations and customer satisfaction goals

    Qualifications

    Required

    • High school diploma or GED
    • Proven experience in logistics customer service (transportation, distribution, or related industry)
    • Strong communication skills, verbal and written
    • Proficiency in data entry and customer management systems

    Preferred

    • Experience supporting a large national client (e.g., Whirlpool or similar) in logistics or service coordination
    • Skilled in handling escalations and conflict resolution in high-pressure environments

    Why CRST?
    For 70 years, CRST has been delivering promises and driving success through resilience, dedication, and talent. Partnering with Fortune 500 companies like Whirlpool, we set the standard in safety, service excellence, and customer satisfaction. At CRST, you’ll find opportunities to grow, contribute, and make an impact in a company that values relationships and results.

    The CRST Core Values
    Safety at the Core of All We Do – Integrity in Every Decision and Action – Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities

    EEO Statement
    CRST The Transportation Solution, Inc. is an equal opportunity employer. We consider all qualified applicants for employment without regard to age, color, creed, disability, genetic information, military or veteran status, national origin, race, religion, sex, or any other status protected by applicable federal, state or local laws.

    Let’s Build Something Great
    Apply today and join a team that supports Whirlpool customers with excellence. Your opportunity to deliver exceptional service starts here.