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At Home Customer Service Jobs in Decatur, GA (NOW HIRING)

Smoothstar Tech

Intuit Customer Service

Atlanta, GA · On-site +1

$15.50 - $21/hr

Smoothstar Tech is hiring qualified canindates for work from home customer service position with Intuit TurboTax for the tax season. . Agents will.serve customers by providing product and service ...

SmoothStar Tech

Intuit Customer Service

Atlanta, GA · On-site

$15.50 - $21/hr

Smoothstar Tech is hiring qualified canindates for work from home customer service position with Intuit TurboTax for the tax season.. Agents will.serve customers by providing product and service ...

AO Globe Life

WFH CSR Agent

Atlanta, GA · On-site

$15 - $20/hr

Customer service, consultative sales, or client-facing experience preferred (not required) * Strong ... home, we encourage you to apply today.

NAPA Home

Customer Service Representative

Norcross, GA

$15 - $20.50/hr

Napa Home & Garden a dynamic home décor wholesaler with its headquarters in Norcross, GA, is ... Applicants must be authorized to work in the United States at the time of application and must not ...

KINGDOMCONNECT

Customer Service Representative

Atlanta, GA · Remote

$15.50 - $21/hr

Apply Here This is the perfect opportunity for a stay-at-home parent college student, retiree ... Provide customers with product and service information * Enter new customer information into system

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All JobsAt Home Customer Service JobsAt Home Customer Service Jobs in Decatur, GA

At Home Customer Service information

See Decatur, GA salary details

$9

$18

$26

How much do at home customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for at home customer service in Decatur, GA is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.77 per hour, depending on experience, location, and employer.

What is an at home customer service representative?

At Home Customer Service jobs involve providing support to customers remotely, usually from your own home. Employees in these roles handle inquiries, resolve issues, and offer assistance via phone, email, or chat. These positions often require strong communication skills, a reliable internet connection, and a quiet workspace. Many companies offer training and support to help remote customer service representatives succeed in their roles.

What are the key skills and qualifications needed to thrive as an at home customer service representative?

To excel as an At Home Customer Service Representative, strong communication skills, problem-solving abilities, and a high school diploma or equivalent are essential. Familiarity with customer relationship management (CRM) software, basic computer proficiency, and sometimes certification in customer service are typically required. Patience, empathy, and self-motivation are standout soft skills for managing customer inquiries and working independently. These skills ensure effective customer support, high satisfaction, and productivity in a remote work environment.

What are some common challenges faced by at home customer service representatives, and how can they be managed?

At Home Customer Service representatives often face challenges such as staying motivated in a remote environment, managing distractions at home, and maintaining clear communication with both customers and team members. To overcome these, it's important to set up a dedicated, quiet workspace, establish a consistent daily routine, and stay engaged with the team through regular virtual meetings and chat platforms. Time management and self-discipline are key to staying productive, and most companies provide training and support resources to help representatives succeed remotely.

What is the difference between At Home Customer Service vs Call Center Customer Service?

AspectAt Home Customer ServiceCall Center Customer Service
Work EnvironmentRemote, home-basedTypically in a dedicated call center facility or remote
Required CredentialsHigh school diploma or equivalent, basic computer skillsSimilar credentials, often with additional training
Industry UsageCommon across retail, tech, healthcare, and morePrimarily in telecommunications, retail, and service sectors
Work ScheduleFlexible, often part-time or full-timeSet shifts, often fixed hours

At Home Customer Service roles involve assisting customers remotely from home, offering flexibility and a variety of industry options. Call Center Customer Service typically refers to roles within a centralized facility or remote positions focused on high-volume call handling. Both roles require similar skills and credentials but differ mainly in work environment and scheduling.

How to become an at-home customer service representative?

To become an at-home customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and a reliable internet connection. Employers often require previous customer service experience and may provide training on specific tools or software used in remote support roles.

What are the most commonly searched types of Customer Service jobs in Decatur, GA?

The most popular types of Customer Service jobs in Decatur, GA are:

What are popular job titles related to At Home Customer Service jobs in Decatur, GA?

For At Home Customer Service jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching At Home Customer Service jobs in Decatur, GA look for?

The top searched job categories for At Home Customer Service jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for At Home Customer Service jobs?

Cities near Decatur, GA with the most At Home Customer Service job openings:

At Home Customer Service jobs near you
Infographic showing various At Home Customer Service job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,872 per year, or $18.7 per hour.

Work From Home | Customer Service Representative

Balance Staffing-India

Atlanta, GA • Remote

$14 - $14.50/hr

Contractor

This job post has expired today. Applications are no longer accepted.

Job description

Job description:

Job Title: Customer Service Representative (Healthcare Benefits) - Work From Home

Type of Role: Direct Hire

Shift / Hours: Flexible scheduling available, including weekends, evenings, holidays, and occasional overtime as needed.

Location: Remote (Work From Home)

Salary Range:

Training - $14
Production- $14.50

About the Job

Are you passionate about helping others and delivering exceptional customer service? We are seeking Customer Service Representatives to support members with questions related to their healthcare benefits. In this fully remote role, you will use your communication skills, compassion, and problem-solving abilities to create a positive customer experience while earning additional incentive opportunities based on performance.

Role and Responsibilities:

Responsibilities

  • Handle high-volume inbound calls
  • Assist members with healthcare benefit questions
  • Resolve issues and document customer interactions
  • Navigate multiple systems while meeting performance goals

Skills & Experience

  • High School Diploma or GED
  • Strong customer service and communication skills
  • Healthcare experience/medical terminology preferred
  • Ability to pass background check and drug screen
  • Flexible schedule, including weekends and holidays

Work From Home Requirements:

Internet Requirements

  • Hard-wired Ethernet connection required
  • Minimum internet speed:
  • 50 Mb/s download
  • 10 Mb/s upload
  • Wireless internet connections are not permitted
  • Satellite, microwave, and cellular hotspot internet services are not permitted

About the Company:

This organization is a global customer experience solutions provider that partners with leading brands to deliver exceptional support and service. With a strong focus on employee development, innovation, and customer care, the company creates meaningful experiences for both its clients and employees while fostering a collaborative and inclusive work environment.

Apply now and one of our recruiters will reach out to you!

Balance Staffing is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other characteristic protected by federal or state law.