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Customer Service Coordinator Jobs in Decatur, GA

Daikin U.S. Corporation

Service Coordinator

Marietta, GA · On-site

$23.65 - $37.69/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Service Coordinator Join the world's largest HVAC company, named by Forbes as one of America's Best ... Handle customer inquiries and routes questions of technical nature to the appropriate resource

Colliers International

Client Service Coordinator

Atlanta, GA · On-site

$17.25 - $22.50/hr

Join our team as a Client Services Coordinator in Atlanta, GA. Who you are You're a marketing and ... You bring a customer service-oriented attitude who thrives in a deadline-driven and fast-paced ...

TWC Services

Service Coordinator

Smyrna, GA · On-site

$19.25 - $24.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What Success in our Service Coordinator Role Looks Like at TWC Services Inc. Manages and coordinates service requests to ensure timely and efficient service delivery. Responsible for scheduling ...

TWC Services

Service Coordinator

Smyrna, GA · On-site

$19.25 - $24.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What Success in our Service Coordinator Role Looks Like at TWC Services Inc. Manages and coordinates service requests to ensure timely and efficient service delivery. Responsible for scheduling ...

TWC Services, LLC.

Service Coordinator

Smyrna, GA · On-site

$19.25 - $24.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What Success in our Service Coordinator Role Looks Like at TWC Services Inc. Manages and coordinates service requests to ensure timely and efficient service delivery. Responsible for scheduling ...

TWC Services, Inc.

Service Coordinator

Smyrna, GA

$19.25 - $24.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What Success in our Service Coordinator Role Looks Like at TWC Services Inc. Manages and coordinates service requests to ensure timely and efficient service delivery. Responsible for scheduling ...

SAGE INTEGRATION HOLDING S LLC

Service Coordinator

Marietta, GA · On-site

$55K - $65K/yr

  • Medical

  • Life

  • Retirement

  • PTO

The Client Service Coordinator will support the mission and vision at Sage by providing outstanding customer service and support to Sage's clients. This individual will ensure the smooth coordination ...

New

Hapag-Lloyd AG

Coordinator Customer Service - Invoicing

Atlanta, GA · Hybrid

$17.25 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... you help us grow our customer base. As the Coordinator of Sales Steering Imports, you will ... This scale enables us to deliver consistent, highquality service across continents and to support ...

Daikin Applied

Service Coordinator

Marietta, GA · On-site

$23.65 - $37.69/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Daikin Applied is seeking a Service Coordinator . You will have the ability to make an impact and ... Handle customer inquiries and routes questions of technical nature to the appropriate resource

Tech Providers

Customer Service Representative II

Atlanta, GA · On-site

$15.50 - $21/hr

Position: Customer Service Coordinator Location: Atlanta, GA - Office-based, minimum 3 days onsite Duration: Short-term, 2-3 months Schedule: Monday & Friday onsite, plus one additional weekday ...

New

TPI Global

Customer Service Representative II

Atlanta, GA · On-site

$15.50 - $21/hr

Customer Service Coordinator Location: Atlanta, GA - Office-based, minimum 3 days onsite Duration: Short-term, 2-3 months Schedule: Monday & Friday onsite, plus one additional weekday onsite. Tuesday ...

New

Daikinapplied

Service Coordinator

Marietta, GA

$23.65 - $37.69/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Daikin Applied is seeking a Service Coordinator . You will have the ability to make an impact and ... Handle customer inquiries and routes questions of technical nature to the appropriate resource

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All JobsCustomer Service JobsCustomer Service Coordinator JobsCustomer Service Coordinator Jobs in Decatur, GA

Customer Service Coordinator information

See Decatur, GA salary details

$12

$19

$27

How much do customer service coordinator jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer service coordinator in Decatur, GA is $19.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $22.07 per hour, depending on experience, location, and employer.

What is a customer service coordinator?

Customer service coordinators handle client inquiries and complaints about the company’s products and services. They take calls or respond to emails from clients, answering questions, checking on order processing, or resolving complaints or disputes. When the issue is beyond the authority of the customer service coordinator, they discuss the problem with a supervisor to find an acceptable solution for the client. The primary goal of customer service coordinators is to ensure client satisfaction. Qualifications for this position include a high school diploma or equivalent and experience in retail or other customer service industry.

What skills do you need to be a customer service coordinator?

To thrive as a Customer Service Coordinator, you need strong communication skills, organizational abilities, and a background in customer service, often supported by a high school diploma or associate degree. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Problem-solving, patience, and the ability to manage multiple tasks under pressure are standout soft skills for this role. These competencies are vital for efficiently resolving customer issues, ensuring satisfaction, and maintaining smooth operations within a service-focused environment.

How does a customer service coordinator typically collaborate with other departments to resolve customer issues?

Customer Service Coordinators frequently work cross-functionally, partnering with teams such as Sales, Logistics, and Technical Support to resolve customer inquiries efficiently. For example, if a customer has a product delivery concern, the coordinator will liaise with the warehouse or shipping department to investigate and expedite a solution. Effective communication and a proactive approach are essential, as coordinators often serve as the main point of contact between the customer and internal teams. This collaboration ensures that customers receive timely and accurate information, fostering positive relationships and customer satisfaction.

What is the difference between Customer Service Coordinator vs Customer Support Specialist?

AspectCustomer Service CoordinatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; certifications in customer service or technical support
Work EnvironmentOffice settings, call centers, retail environmentsCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, healthcare, finance, hospitalityTechnology, software, telecommunications, e-commerce
Common Search & ComparisonCustomer Service Coordinator vs Customer Support Specialist

The main difference is that Customer Service Coordinators often handle a broader range of customer interactions, including scheduling and coordination, while Customer Support Specialists typically focus on technical support and troubleshooting. Both roles require strong communication skills and customer service experience, but their specific responsibilities and work environments differ slightly.

More about Customer Service Coordinator jobs

What are the most commonly searched types of Customer Service jobs in Decatur, GA?

The most popular types of Customer Service jobs in Decatur, GA are:

What are popular job titles related to Customer Service Coordinator jobs in Decatur, GA?

For Customer Service Coordinator jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Customer Service Coordinator jobs in Decatur, GA look for?

The top searched job categories for Customer Service Coordinator jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Customer Service Coordinator jobs?

Cities near Decatur, GA with the most Customer Service Coordinator job openings:

Customer Service Coordinator jobs near you
Infographic showing various Customer Service Coordinator job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $41,171 per year, or $19.8 per hour.

Service Coordinator

Daikin U.S. Corporation

Marietta, GA • On-site

$23.65 - $37.69/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Service Coordinator

Join the world's largest HVAC company, named by Forbes as one of America's Best-In-State Employers 2025!

Daikin Applied is seeking a Service Coordinator. You will have the ability to make an impact and shape your career with a company that is passionate about growth. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor!

Location: Marietta, GA - Onsite

Your Responsibilities:

  • Work with Technician Supervisor and/or Operations, Service Center or District Manager in scheduling and dispatching of technicians for jobs (Startups/repairs, warranty, maintenance)
  • Handle customer inquiries and routes questions of technical nature to the appropriate resource
  • Tracking of time and attendance for technicians
  • Coordinate job startups and maintain communication with the customer regarding scheduling for the startup and follow-up on jobs in progress/completed
  • Invoice and bill customers
  • Assist in performing local office AP/AR functions and follows up with customer to ensure that payment has been received
  • Coordinate warranty administration process, parts orders, and track shipments
  • Answer telephones and greet customers while maintaining professional and courteous customer contact
  • Assist new hires in the completion of their new hire paperwork, complete employer required sections of forms (I-9) and ensure that it is sent to Human Resources on the new employee's first day of employment
  • Maintain OSHA logs
  • Enter all information and maintain information into Enterprise Resource System. This includes work orders, new customer information, and technician hours for billing purposes
  • Ensure timely close-out on all work orders and that all associated paperwork (P.O., etc.) is received and filed with the proper job
  • Responsible for gathering local prevailing wage rate and completing sending hours worked by Technicians on those PW jobs to Human Resources
  • Maintain filing for and office equipment (copier, telephone, fax, etc.)
  • Provide initial notification of Workers Compensation claims to insurance carrier

Your Qualifications:

  • High School Diploma or GED
  • 2-4+ years of related experience in a mechanical, electrical, or plumbing service field
  • Bachelor's degree may be considered in lieu of work experience
  • Experience working with HVAC Technicians (preferred)
  • Experience with Astea and/or any other service tracking software
  • Proficient knowledge of Microsoft Office Suite

Your Benefits:

  • Multiple medical insurance plan options + dental and vision insurance
  • 401K retirement plan with employer match
  • Paid time off and company paid holidays
  • Paid sick time in accordance with the federal, state and local law
  • Tuition Reimbursement after 6 months of continuous service

The typical hourly pay rate for this position ranges from $23.65 - $37.69 in Georgia. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.

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