ZipRecruiter

Log In

1

Customer Service Coordinator Jobs in Decatur, GA

TWC Services

Service Coordinator

Mableton, GA · On-site

$18 - $22.75/hr

What Success in our Service Coordinator Role Looks Like at TWC Services Inc. Manages and coordinates service requests to ensure timely and efficient service delivery. Responsible for scheduling ...

TWC Services

Service Coordinator

Mableton, GA · On-site

$18 - $22.75/hr

What Success in our Service Coordinator Role Looks Like at TWC Services Inc. Manages and coordinates service requests to ensure timely and efficient service delivery. Responsible for scheduling ...

Tavistock Restaurants

Guest Service Coordinator

Atlanta, GA · On-site

$16 - $21.25/hr

Guest Service Coordinator The Guest Service Coordinator will create outstanding guest experiences ... customer service industry * Ability to handle a high call volume with a professional phone ...

Tavistock Restaurants

Guest Service Coordinator

Atlanta, GA · On-site

$16 - $21.25/hr

Guest Service Coordinator The Guest Service Coordinator will create outstanding guest experiences ... customer service industry * Ability to handle a high call volume with a professional phone ...

TWC Services, Inc.

Service Coordinator

Mableton, GA · On-site

$18 - $22.75/hr

What Success in our Service Coordinator Role Looks Like at TWC Services Inc. Manages and coordinates service requests to ensure timely and efficient service delivery. Responsible for scheduling ...

TWC Services, LLC.

Service Coordinator

Smyrna, GA · On-site

$19.25 - $24.50/hr

What Success in our Service Coordinator Role Looks Like at TWC Services Inc. Manages and coordinates service requests to ensure timely and efficient service delivery. Responsible for scheduling ...

TWC Services, LLC.

Service Coordinator

Mableton, GA · On-site

$18 - $22.75/hr

What Success in our Service Coordinator Role Looks Like at TWC Services Inc. Manages and coordinates service requests to ensure timely and efficient service delivery. Responsible for scheduling ...

Banfield

Client Service Coordinator

Atlanta, GA · On-site

$17.25 - $22.50/hr

CLIENT SERVICE COORDINATOR This posting will remain open for a minimum of two weeks from the ... Customer Focus * Peer Relationships * Integrity & Trust * Action Oriented * Listening * Functional

Hapag-Lloyd AG

Coordinator Customer Service Import

Atlanta, GA · Hybrid

$17.25 - $22.50/hr

As the Coordinator of Sales Steering Imports, you will coordinate sales efforts to maximize both ... Understand what Hapag Lloyd offers customers and what routes, equipment, rates and services are ...

Atlanta Forklifts, Inc.

APS Service Coordinator

Atlanta, GA · On-site

$19 - $24/hr

Service Coordinator The Service Coordinator is the first point of contact for customers that seek ... Field customer calls/emails and dispatch all service technicians Post time daily and input into ...

Banfield

Client Service Coordinator

East Point, GA · On-site

$17.25 - $22.75/hr

CLIENT SERVICE COORDINATOR This posting will remain open for a minimum of two weeks from the ... Customer Focus * Peer Relationships * Integrity & Trust * Action Oriented * Listening * Functional

BDA

Client Service Coordinator

Atlanta, GA · Hybrid

$50K - $52K/yr

Experience in customer service, vendor negotiation, or procurement is a plus. * Ability to ... Order Management & Coordination * Process and track global orders from initial request to final ...

BDA

Client Service Coordinator

Atlanta, GA · On-site

$50K - $52K/yr

Experience in customer service, vendor negotiation, or procurement is a plus. * Ability to ... Order Management & Coordination * Process and track global orders from initial request to final ...

BDA

Client Service Coordinator

Atlanta, GA · On-site

$50K - $52K/yr

Experience in customer service, vendor negotiation, or procurement is a plus. * Ability to ... Order Management & Coordination * Process and track global orders from initial request to final ...

previous page

Showing results 41-60

All JobsCustomer Service JobsCustomer Service Coordinator JobsCustomer Service Coordinator Jobs in Decatur, GA

Customer Service Coordinator information

See Decatur, GA salary details

$12

$19

$27

How much do customer service coordinator jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for customer service coordinator in Decatur, GA is $19.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $22.07 per hour, depending on experience, location, and employer.

What is a customer service coordinator?

Customer service coordinators handle client inquiries and complaints about the company’s products and services. They take calls or respond to emails from clients, answering questions, checking on order processing, or resolving complaints or disputes. When the issue is beyond the authority of the customer service coordinator, they discuss the problem with a supervisor to find an acceptable solution for the client. The primary goal of customer service coordinators is to ensure client satisfaction. Qualifications for this position include a high school diploma or equivalent and experience in retail or other customer service industry.

What skills do you need to be a customer service coordinator?

To thrive as a Customer Service Coordinator, you need strong communication skills, organizational abilities, and a background in customer service, often supported by a high school diploma or associate degree. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Problem-solving, patience, and the ability to manage multiple tasks under pressure are standout soft skills for this role. These competencies are vital for efficiently resolving customer issues, ensuring satisfaction, and maintaining smooth operations within a service-focused environment.

How does a customer service coordinator typically collaborate with other departments to resolve customer issues?

Customer Service Coordinators frequently work cross-functionally, partnering with teams such as Sales, Logistics, and Technical Support to resolve customer inquiries efficiently. For example, if a customer has a product delivery concern, the coordinator will liaise with the warehouse or shipping department to investigate and expedite a solution. Effective communication and a proactive approach are essential, as coordinators often serve as the main point of contact between the customer and internal teams. This collaboration ensures that customers receive timely and accurate information, fostering positive relationships and customer satisfaction.

What is the difference between Customer Service Coordinator vs Customer Support Specialist?

AspectCustomer Service CoordinatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; certifications in customer service or technical support
Work EnvironmentOffice settings, call centers, retail environmentsCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, healthcare, finance, hospitalityTechnology, software, telecommunications, e-commerce
Common Search & ComparisonCustomer Service Coordinator vs Customer Support Specialist

The main difference is that Customer Service Coordinators often handle a broader range of customer interactions, including scheduling and coordination, while Customer Support Specialists typically focus on technical support and troubleshooting. Both roles require strong communication skills and customer service experience, but their specific responsibilities and work environments differ slightly.

More about Customer Service Coordinator jobs

What are the most commonly searched types of Customer Service jobs in Decatur, GA?

The most popular types of Customer Service jobs in Decatur, GA are:

What job categories do people searching Customer Service Coordinator jobs in Decatur, GA look for?

The top searched job categories for Customer Service Coordinator jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Customer Service Coordinator jobs?

Cities near Decatur, GA with the most Customer Service Coordinator job openings:

Customer Service Coordinator jobs near you
Infographic showing various Customer Service Coordinator job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $41,171 per year, or $19.8 per hour.

Client Service Coordinator

Atlanta, GA

Mercer Advisors
Finance and Insurance • 201 - 500 employees
Learn more about Mercer Advisorsexternal

$23 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Key responsibilities

  • Provide administrative support to the Wealth Management team, including answering calls, scheduling, and gathering client data.

  • Ensure all paperwork and procedures for client requests are completed and comply with requirements.

  • Coordinate with internal departments to fulfill client requests and manage client deposits.

Mercer Advisors rating

8.9

Company rating: 8.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Why Work at Mercer Advisors?

For more than 40 years, Mercer Advisors has been helping families amplify and simplify their financial lives by integrating financial planning, investment management, business management, tax, estate, insurance, and more, all managed by a single team. We deliver the kind of comprehensive care once reserved for only the wealthiest households.

Today, we serve over 42,800+ families across 110+ cities across the U.S. Ranked the #1 RIA Firm in the nation by Barron's for two consecutive years, Mercer Advisors is an independent fiduciary legally bound to act in our clients' best interests — always.*

Mercer Advisors offers a workplace that stands apart in the financial industry. More than half of our employees and client-facing professionals are women, reflecting the clients we serve. With a flexible, national footprint, we build our teams around exceptional talent — wherever they are.

Join us and help families amplify and simplify their financial lives with confidence.

* Mercer Advisors was ranked #1 for RIA firms with up to $70 billion in assets. The Barron's top RIA ranking is based on a combination of metrics – including size, growth, service quality, technology, succession planning and others. No fee was paid for participation in the ranking, however, Mercer Advisors has paid a fee to Barron's to use the ranking in marketing. Please see important information about the ranking criteria methodology here.

Job Summary:

The primary focus of a Client Service Coordinator is to provide excellent service and administrative support to the Wealth Management team in servicing and delivering on the needs of high net worth clients.  As a Client Service Coordinator, you will have a direct impact on the client experience and are vital to the success of the organization.  You will be a member of a dynamic team in a collaborative, client-focused environment utilizing your exceptional organizational, communication and problem-solving skills.

Responsibilities: 

  • Responsible for day-to-day operations and administrative support for one or more Wealth Advisor including answering inbound calls and email requests, scheduling and gathering client data for ongoing service processes
  • Ensuring all paperwork and procedures for client requests are completed and adhere to compliance requirements
  • Coordinating with internal operation departments to ensure client requests are fulfilled
  • Managing client deposits
  • Maintaining data integrity across all systems and updating as necessary
  • General office administration duties
  • Other duties as needed

Requirements:

Education:

  • High School diploma with a Bachelor's degree highly preferred

Experience:

  • Prior experience working in an office environment with a customer service focus
  • Financial services industry a plus

Certifications:

  •  Notary designation a plus

Job Skills:

  • Ability to prioritize in a fast-paced environment while maintain client focus and demonstrating attention to detail
  • Enjoy collaborating and building positive relationships internally with co-workers and externally with clients and business vendors
  • Excellent verbal and written communications skills a must
  • Strong MS Word, Excel, and Outlook skills required; prior use of CRM system (Salesforce) a plus
  • Strong desire for continuous self-learning and professional growth

Work Schedule:  Monday through Friday, 8:00AM – 5:00PM.

Working Conditions:  Professional office environment, daytime hours, working inside, standing, and sitting, will be assigned to a workstation, no heavy lifting over 10 lbs.

Actual base pay within this range will be based on a variety of factors, including but not limited to the applicant's geographic location, relevant experience, education, skills and licenses/certifications.  This position is also eligible to earn incentive compensation through one of Mercer Advisors' incentive compensation programs. 

Base Pay Range
$23—$26 USD

Benefits:

Mercer Advisors offers a competitive and robust benefit package to our employees.   Our benefit programs are focused on meeting all of our employees and their eligible dependents health and welfare needs. We offer the following:

  • Company Paid Basic Life & AD&D Insurance
  • Company Paid Short-Term and Long-Term Disability Insurance
  • Supplemental Life & AD Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance
  • Three Cigna medical plans offerings including two High Deductible Health Plans and a Traditional Co-Pay medical plan.
  • Kaiser Medical plans available in California
  • Health Savings Account (HSA) with company contributions if enrolled in either HDHP medical plan.
  • Two comprehensive Dental Plans
  • Vision Insurance Plan
  • Dependent Care Savings Account for child and dependent care.
  • 14 Company Paid Holidays including a full week off at Thanksgiving.
  • Generous paid time off program for vacation and sick days
  • Employee Assistance Plan
  • Family Medical Leave
  • Paid Parental Leave (8 weeks)
  • Maternity benefits utilizing company paid STD, any supplemental STD, plus Parental Leave (8 weeks) to provide time for recovery, baby bonding, and enjoying your family time.
  • Adoption Assistance Reimbursement Program
  • Company Paid Concierge Services for you and your loved ones for the spectrum of caring needs for your aging parents, young children, life's challenges and more.
  • 401(k) Retirement Plan with both Traditional and Roth plans with per pay period match as well as an after-tax option
  • Pet Insurance
  • Personalized financial planning and guidance from Mercer Advisors professionals, offered at preferred employee pricing

We are not accepting unsolicited resumes from agencies and/or search firms for this job posting.

Mercer Advisors is an equal opportunity employer and does not discriminate on the basis of any characteristic protected by applicable federal, state, or local law. Mercer Advisors participates in E-Verify and complies with federal employment eligibility verification requirements.

If you need an accommodation during the application or hiring process, please email PeopleTeam@merceradvisors.com. This inbox is for accommodation requests only.

For information about applicant rights, required employment notices, E-Verify participation, and state specific disclosures, please review our Applicant Notices and Employment Rights.

If you are a resident of California, learn more about Mercer's California Consumer Privacy Policy here.
CCPA Notice at Collection

If you are a resident of Washington State, learn more about your rights under the Washington Fair Chance Act here.

What Mercer Advisors employees say

Hours and flexibility

Workplace

Get the full story on Breakroom