Service Coordinator
$18.25 - $23/hr
Customer Service is the cornerstone of our business, and the Service Coordinator/Dispatcher is expected to deliver personalized, consistent, competent, and proactive service support; the Service ...
Service Coordinator
$18.25 - $23/hr
Customer Service is the cornerstone of our business, and the Service Coordinator/Dispatcher is expected to deliver personalized, consistent, competent, and proactive service support; the Service ...
Service Coordinator
$19.25 - $24.50/hr
Customer Service is the cornerstone of our business, and the Service Coordinator/Dispatcher is expected to deliver personalized, consistent, competent, and proactive service support; the Service ...
Service Coordinator
$19.25 - $24.50/hr
Customer Service is the cornerstone of our business, and the Service Coordinator/Dispatcher is expected to deliver personalized, consistent, competent, and proactive service support; the Service ...
Service Coordinator
Kennesaw, GA · On-site
$18.25 - $23/hr
Customer Service is the cornerstone of our business, and the Service Coordinator/Dispatcher is expected to deliver personalized, consistent, competent, and proactive service support; the Service ...
Service Coordinator
Kennesaw, GA · On-site
$18.25 - $23/hr
Customer Service is the cornerstone of our business, and the Service Coordinator/Dispatcher is expected to deliver personalized, consistent, competent, and proactive service support; the Service ...
Service Coordinator
Acworth, GA · On-site
$17.75 - $22.25/hr
Customer Service is the cornerstone of our business, and the Service Coordinator/Dispatcher is expected to deliver personalized, consistent, competent, and proactive service support; the Service ...
Service Coordinator
Acworth, GA · On-site
$17.75 - $22.25/hr
Customer Service is the cornerstone of our business, and the Service Coordinator/Dispatcher is expected to deliver personalized, consistent, competent, and proactive service support; the Service ...
Service Coordinator
$17.75 - $22.25/hr
Customer Service is the cornerstone of our business, and the Service Coordinator/Dispatcher is expected to deliver personalized, consistent, competent, and proactive service support; the Service ...
Service Coordinator
$17.75 - $22.25/hr
Customer Service is the cornerstone of our business, and the Service Coordinator/Dispatcher is expected to deliver personalized, consistent, competent, and proactive service support; the Service ...
Service Coordinator
$19 - $24/hr
Customer Service is the cornerstone of our business, and the Service Coordinator/Dispatcher is expected to deliver personalized, consistent, competent, and proactive service support; the Service ...
Service Coordinator
$19 - $24/hr
Customer Service is the cornerstone of our business, and the Service Coordinator/Dispatcher is expected to deliver personalized, consistent, competent, and proactive service support; the Service ...
Service Coordinator
Conley, GA · On-site
$19 - $24.25/hr
The Service Coordinator acts as the primary hub for the service department. As the Service ... Provide updates to customers on services and invoices both in person and over the phone.
Service Coordinator
Conley, GA · On-site
$19 - $24.25/hr
The Service Coordinator acts as the primary hub for the service department. As the Service ... Provide updates to customers on services and invoices both in person and over the phone.
Service Coordinator
$19 - $24/hr
Service Coordinator We are seeking a service coordinator that will be responsible for supporting ... Answer customer calls and assist with service requests * Schedule and dispatch technicians for ...
Service Coordinator
$19 - $24/hr
Service Coordinator We are seeking a service coordinator that will be responsible for supporting ... Answer customer calls and assist with service requests * Schedule and dispatch technicians for ...
Service Coordinator
Conley, GA · On-site
$19 - $24/hr
The Service Coordinator acts as the primary hub for the service department. As the Service ... Provide updates to customers on services and invoices both in person and over the phone.
Service Coordinator
Conley, GA · On-site
$19 - $24/hr
The Service Coordinator acts as the primary hub for the service department. As the Service ... Provide updates to customers on services and invoices both in person and over the phone.
Service Coordinator
$19 - $24/hr
Miner solutions leave their customers more time to focus on their core business - not on the business of maintenance and materials management. The Service Coordinator is responsible for assisting and ...
Service Coordinator
$19 - $24/hr
Miner solutions leave their customers more time to focus on their core business - not on the business of maintenance and materials management. The Service Coordinator is responsible for assisting and ...
Service Coordinator
$18 - $22.75/hr
Job Summary This critically important office position is where communication, customer service ... A successful Service Coordinator works closely with the Service Manager, technicians, and customers ...
Service Coordinator
$18 - $22.75/hr
Job Summary This critically important office position is where communication, customer service ... A successful Service Coordinator works closely with the Service Manager, technicians, and customers ...
Service Coordinator
Atlanta, GA · On-site
$24 - $27/hr
Miner solutions leave their customers more time to focus on their core business - not on the ... Job Summary The Service Coordinator is responsible for assisting and effectively communicating to ...
Quick apply
Service Coordinator
Atlanta, GA · On-site
$24 - $27/hr
Miner solutions leave their customers more time to focus on their core business - not on the ... Job Summary The Service Coordinator is responsible for assisting and effectively communicating to ...
Service Coordinator
Atlanta, GA · On-site
$24 - $27/hr
Miner solutions leave their customers more time to focus on their core business - not on the ... Job Summary The Service Coordinator is responsible for assisting and effectively communicating to ...
Service Coordinator
Atlanta, GA · On-site
$24 - $27/hr
Miner solutions leave their customers more time to focus on their core business - not on the ... Job Summary The Service Coordinator is responsible for assisting and effectively communicating to ...
Service Coordinator
$24 - $27/hr
Miner solutions leave their customers more time to focus on their core business - not on the ... Job Summary The Service Coordinator is responsible for assisting and effectively communicating to ...
Service Coordinator
$24 - $27/hr
Miner solutions leave their customers more time to focus on their core business - not on the ... Job Summary The Service Coordinator is responsible for assisting and effectively communicating to ...
Service Coordinator
Atlanta, GA · On-site
$24 - $27/hr
Miner solutions leave their customers more time to focus on their core business - not on the ... Job Summary The Service Coordinator is responsible for assisting and effectively communicating to ...
Quick apply
Service Coordinator
Atlanta, GA · On-site
$24 - $27/hr
Miner solutions leave their customers more time to focus on their core business - not on the ... Job Summary The Service Coordinator is responsible for assisting and effectively communicating to ...
Client Service Coordinator
$16.25 - $21.25/hr
The Client Service Coordinator will support the mission and vision at Sage by providing outstanding customer service and support to Sage's clients. This individual will ensure the smooth coordination ...
Client Service Coordinator
$16.25 - $21.25/hr
The Client Service Coordinator will support the mission and vision at Sage by providing outstanding customer service and support to Sage's clients. This individual will ensure the smooth coordination ...
Client Service Coordinator
Marietta, GA · On-site
$50K - $60K/yr
The Client Service Coordinator will support the mission and vision at Sage by providing outstanding customer service and support to Sage's clients. This individual will ensure the smooth coordination ...
Quick apply
Client Service Coordinator
Marietta, GA · On-site
$50K - $60K/yr
The Client Service Coordinator will support the mission and vision at Sage by providing outstanding customer service and support to Sage's clients. This individual will ensure the smooth coordination ...
Service Coordinator
Atlanta, GA · On-site
$19.50 - $24.75/hr
We are seeking a Service Coordinator that will be responsible for supporting the daily operations ... Answer customer calls and assist with service requests * Schedule and dispatch technicians for ...
Quick apply
Service Coordinator
Atlanta, GA · On-site
$19.50 - $24.75/hr
We are seeking a Service Coordinator that will be responsible for supporting the daily operations ... Answer customer calls and assist with service requests * Schedule and dispatch technicians for ...
Field Service Coordinator
Atlanta, GA · On-site
$60K - $70K/yr
The Field Service Coordinator ensures efficient field operations by managing schedules, communicating with customers, and providing essential support to technicians to maintain exceptional service ...
Field Service Coordinator
Atlanta, GA · On-site
$60K - $70K/yr
The Field Service Coordinator ensures efficient field operations by managing schedules, communicating with customers, and providing essential support to technicians to maintain exceptional service ...
Field Service Coordinator
Atlanta, GA · On-site
$60K - $70K/yr
The Field Service Coordinator ensures efficient field operations by managing schedules, communicating with customers, and providing essential support to technicians to maintain exceptional service ...
Field Service Coordinator
Atlanta, GA · On-site
$60K - $70K/yr
The Field Service Coordinator ensures efficient field operations by managing schedules, communicating with customers, and providing essential support to technicians to maintain exceptional service ...
Customer Service Coordinator information
See Decatur, GA salary details
$12.20 - $13.59
1% of jobs
$13.59 - $14.98
6% of jobs
$14.98 - $16.36
13% of jobs
$16.75 is the 25th percentile. Wages below this are outliers.
$16.36 - $17.75
18% of jobs
The median wage is $18.81 / hr.
$17.75 - $19.14
16% of jobs
$19.14 - $20.53
12% of jobs
$21.69 is the 75th percentile. Wages above this are outliers.
$20.53 - $21.91
12% of jobs
$21.91 - $23.30
9% of jobs
$23.30 - $24.69
6% of jobs
$24.69 - $26.07
4% of jobs
$26.07 - $27.46
3% of jobs
$12
$19
$27
How much do customer service coordinator jobs pay per hour?
As of Jun 10, 2026, the average hourly pay for customer service coordinator in Decatur, GA is $19.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $22.07 per hour, depending on experience, location, and employer.
What Is a Customer Service Coordinator?
Customer service coordinators handle client inquiries and complaints about the company’s products and services. They take calls or respond to emails from clients, answering questions, checking on order processing, or resolving complaints or disputes. When the issue is beyond the authority of the customer service coordinator, they discuss the problem with a supervisor to find an acceptable solution for the client. The primary goal of customer service coordinators is to ensure client satisfaction. Qualifications for this position include a high school diploma or equivalent and experience in retail or other customer service industry.
What is the difference between Customer Service Coordinator vs Customer Support Specialist?
| Aspect | Customer Service Coordinator | Customer Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; sometimes certifications in customer service | High school diploma or equivalent; certifications in customer service or technical support |
| Work Environment | Office settings, call centers, retail environments | Call centers, technical support centers, online chat platforms |
| Employer & Industry Usage | Retail, healthcare, finance, hospitality | Technology, software, telecommunications, e-commerce |
| Common Search & Comparison | Customer Service Coordinator vs Customer Support Specialist |
The main difference is that Customer Service Coordinators often handle a broader range of customer interactions, including scheduling and coordination, while Customer Support Specialists typically focus on technical support and troubleshooting. Both roles require strong communication skills and customer service experience, but their specific responsibilities and work environments differ slightly.
How does a Customer Service Coordinator typically collaborate with other departments to resolve customer issues?
Customer Service Coordinators frequently work cross-functionally, partnering with teams such as Sales, Logistics, and Technical Support to resolve customer inquiries efficiently. For example, if a customer has a product delivery concern, the coordinator will liaise with the warehouse or shipping department to investigate and expedite a solution. Effective communication and a proactive approach are essential, as coordinators often serve as the main point of contact between the customer and internal teams. This collaboration ensures that customers receive timely and accurate information, fostering positive relationships and customer satisfaction.
How can I make 2000 a week working from home?
A Customer Service Coordinator can potentially earn $2,000 a week by working full-time, often requiring strong communication skills, experience, and sometimes specialized certifications. Increasing income may involve taking on additional shifts, working for multiple clients, or gaining advanced skills to qualify for higher-paying roles or bonuses.
What are the key skills and qualifications needed to thrive as a Customer Service Coordinator, and why are they important?
To thrive as a Customer Service Coordinator, you need strong communication skills, organizational abilities, and a background in customer service, often supported by a high school diploma or associate degree. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Problem-solving, patience, and the ability to manage multiple tasks under pressure are standout soft skills for this role. These competencies are vital for efficiently resolving customer issues, ensuring satisfaction, and maintaining smooth operations within a service-focused environment.
What does a Customer Service Coordinator do?
A Customer Service Coordinator is responsible for overseeing customer service operations, ensuring customer inquiries and issues are handled efficiently. They act as a liaison between customers and various departments, manage support tickets or calls, and help resolve complaints. Additionally, they may train customer service staff, track service metrics, and implement improvements to enhance the overall customer experience. Their goal is to maintain high customer satisfaction and support the company's service standards.
More about Customer Service Coordinator jobs
- What are other job titles similar to Customer Service Coordinator?
- What skills do you need to be a Customer Service Coordinator?
- How to Become a Customer Service Coordinator
- What makes a great Customer Service Coordinator?
- What Is a Customer Service Coordinator and How to Become One
- Customer Service Coordinator Job Description Sample Template
What are the most commonly searched types of Customer Service jobs in Decatur, GA? The most popular types of Customer Service jobs in Decatur, GA are:
What job categories do people searching Customer Service Coordinator jobs in Decatur, GA look for? The top searched job categories for Customer Service Coordinator jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Customer Service Coordinator jobs? Cities near Decatur, GA with the most Customer Service Coordinator job openings:
$18.25 - $23/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 12 days ago
Job description
Who are we:
Heidelberg USA is a reliable and highly innovative partner to the printing industry. Our brand has been synonymous with quality and future viability for more than 170 years. This means that we are a company with a long tradition, but at the same time we help define the future trends in our industry thanks to state-of-the-art technologies and innovative business ideas. We are dedicated to our equipment, our technology, our associates, and our customers. Come join the team!
Are you looking for a challenge? That's what we offer!
Service Coordinator
What we are looking for:
The role of the Service Coordinator/Dispatcher is to schedule Field Service Personnel to jobs that have been createdas a result ofcustomers' calls for service, technicalassistance, or installation of Heidelberg Press, Post Press, Prepress and/or Small Press Equipment.
Customer Service is the cornerstone of our business, and the Service Coordinator/Dispatcher is expected to deliver personalized, consistent, competent, and proactive service support; the Service Coordinator/Dispatcher must alwaysexhibitprofessionalism.
What you will do:
Manages Press,Postpressand/or Small Press and Prepress customer expectationsregardingresponsiveness and duration of field service work.
Reconciles customer requirements, service technician attributes, and parts availability to schedule field service work.
Takes and resolves customers' questions, complaints, and concerns, and creates notifications and service orders for theappropriate personnel.
Processes service order request forms in SAP for purpose of transmitting to service technicians.Confirmsthe paperwork is sent to the Service Technicians.
Makes training recommendations based on thecustomerneeds, geography, and technical capabilities of the service personnel. Schedules training for the technicians and various other meetings for their technical skills enhancement.
Supports the Regional Service Managers in achieving the goals of Heidelberg.Provides customer feedback as necessary when situation should be escalated to Management's attention.
Solicits service work from customers to maximize schedule when in remote areas
Maintains communications with customers related to schedulei.e.delays, postponements, etc. Daily communications with service managers related to schedules, customer issues, etc.
What you need:
High School Diploma or Equivalent
Prior dispatching experience 1-3 years
1-3 years in similar role with service/parts industries (HVAC, printing, industrial equipment)
SAP experience preferred
Strong knowledge of computers (Windows and Mac OS) and networking
Self-starter and able to take on difficult problems and work them through to resolution
A comfortable and confident speaker able to communicate effectively to a wide audience from production personnel, through management and business owners
Able to manage multiple high-priority action items
Proven skills in handling customers in high pressure situations
Must be available to travel asrequired
The Perks:
Medical, dental, and vision coverage eligibility from day 1
Short- and long-term disability coverage offered
401 (K) plan with employer match
Life insurance coverage offered
Vacation, Sick and Personal Time Off offered
12 company holidays
4 floating holidays
Career advancement opportunities
Learning and training
Collaborative work environment
Endless opportunities
Location:Marietta, GA
Pay Range: 50K - 55k
ADA: Heidelberg will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
OSHA: Heidelberg provides a workplace free from serious recognized hazards and complies with standards, rules and regulations issued under the OSH Act.Heidelberg examines workplace conditions to make sure they conform to applicable OSHA standards.Heidelberg ensures employees have and use safe tools and equipment; and properly maintain such equipment.
EEO/AA Statement: Heidelberg is committed to the principle of equal employment opportunity for all employees and applicants for employment, and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Heidelberg are based on business needs, job requirements and individual qualifications, without regard to race, creed, color, religion or belief, national, social or ethnic origin, citizenship status, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, protected veteran, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Heidelberg will not tolerate discrimination or harassment based on any of these characteristics.
Pay Transparency Nondiscrimination Provision: Heidelberg will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Good to know: Rarely are there candidates who fulfill all requirements 100%. Even if you don't fulfill all requirements, we look forward to receiving your application in any case.