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Customer Service Coordinator Jobs in Decatur, GA

Elks Aidmore Incorporated

Service Coordinator

Conyers, GA · On-site

$15.25 - $19.25/hr

SERVICE COORDINATOR The Service Coordinator is a member of the professional childcare team consisting of the Program Director for Residential Services, Service Coordinator, Evening Supervisor and ...

Yancey Bros. Co.

Service Coordinator

Conley, GA

$19 - $24.25/hr

The Service Coordinator acts as the primary hub for the service department. As the Service ... Provide updates to customers on services and invoices both in person and over the phone.

Yancey Bros.co

Service Coordinator

Conley, GA · On-site

$19 - $24.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Service Coordinator acts as the primary hub for the service department. As the Service ... Provide updates to customers on services and invoices both in person and over the phone.

Yancey Bros Co

Service Coordinator

Conley, GA · On-site

$19 - $24.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Service Coordinator acts as the primary hub for the service department. As the Service ... Provide updates to customers on services and invoices both in person and over the phone.

Yancey Bros.

Service Coordinator

Conley, GA · On-site

$19 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Service Coordinator acts as the primary hub for the service department. As the Service ... Provide updates to customers on services and invoices both in person and over the phone.

Hapag-Lloyd AG

Coordinator Customer Service

Atlanta, GA · On-site

$17.25 - $22.50/hr

As the Coordinator of Sales Steering Imports, you will coordinate sales efforts to maximize both ... Provide full customer service on all inbound questions including arrival information, charges due ...

Hapag-Lloyd AG

Coordinator Customer Service

Atlanta, GA · On-site

$17.25 - $22.50/hr

As the Coordinator of Customer Service, you will facilitate the movement of cargo and keep customers satisfied with any and all details of shipments. Provide immediate response to customer inquiries ...

Hapag-Lloyd AG

Coordinator Customer Service

Atlanta, GA · On-site

$17.25 - $22.50/hr

As the Coordinator of Sales Steering Imports, you will coordinate sales efforts to maximize both ... Understand what Hapag Lloyd offers customers and what routes, equipment, rates and services are ...

Hapag-Lloyd AG

Coordinator Customer Service

Atlanta, GA · On-site

$17.25 - $22.50/hr

As the Coordinator of Customer Service, you will facilitate the movement of cargo and keep customers satisfied with any and all details of shipments. Provide immediate response to customer inquiries ...

Hapag-Lloyd AG

Coordinator Customer Service

Atlanta, GA · Hybrid

$17.25 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

As the Coordinator of Customer Service, you will facilitate the movement of cargo and keep customers satisfied with any and all details of shipments. Provide immediate response to customer inquiries ...

Corvant

Service Coordinator

Marietta, GA · On-site

$18.75 - $23.75/hr

Description The Service Coordinator will create a lasting impression for Corvant - Service Division ... Provide technicians with critical job details, including job history, customer requirements, and ...

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Showing results 21-40

All JobsCustomer Service JobsCustomer Service Coordinator JobsCustomer Service Coordinator Jobs in Decatur, GA

Customer Service Coordinator information

See Decatur, GA salary details

$12

$19

$27

How much do customer service coordinator jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for customer service coordinator in Decatur, GA is $19.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $22.07 per hour, depending on experience, location, and employer.

What is a customer service coordinator?

Customer service coordinators handle client inquiries and complaints about the company’s products and services. They take calls or respond to emails from clients, answering questions, checking on order processing, or resolving complaints or disputes. When the issue is beyond the authority of the customer service coordinator, they discuss the problem with a supervisor to find an acceptable solution for the client. The primary goal of customer service coordinators is to ensure client satisfaction. Qualifications for this position include a high school diploma or equivalent and experience in retail or other customer service industry.

What skills do you need to be a customer service coordinator?

To thrive as a Customer Service Coordinator, you need strong communication skills, organizational abilities, and a background in customer service, often supported by a high school diploma or associate degree. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Problem-solving, patience, and the ability to manage multiple tasks under pressure are standout soft skills for this role. These competencies are vital for efficiently resolving customer issues, ensuring satisfaction, and maintaining smooth operations within a service-focused environment.

How does a customer service coordinator typically collaborate with other departments to resolve customer issues?

Customer Service Coordinators frequently work cross-functionally, partnering with teams such as Sales, Logistics, and Technical Support to resolve customer inquiries efficiently. For example, if a customer has a product delivery concern, the coordinator will liaise with the warehouse or shipping department to investigate and expedite a solution. Effective communication and a proactive approach are essential, as coordinators often serve as the main point of contact between the customer and internal teams. This collaboration ensures that customers receive timely and accurate information, fostering positive relationships and customer satisfaction.

What is the difference between Customer Service Coordinator vs Customer Support Specialist?

AspectCustomer Service CoordinatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; certifications in customer service or technical support
Work EnvironmentOffice settings, call centers, retail environmentsCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, healthcare, finance, hospitalityTechnology, software, telecommunications, e-commerce
Common Search & ComparisonCustomer Service Coordinator vs Customer Support Specialist

The main difference is that Customer Service Coordinators often handle a broader range of customer interactions, including scheduling and coordination, while Customer Support Specialists typically focus on technical support and troubleshooting. Both roles require strong communication skills and customer service experience, but their specific responsibilities and work environments differ slightly.

More about Customer Service Coordinator jobs

What are the most commonly searched types of Customer Service jobs in Decatur, GA?

The most popular types of Customer Service jobs in Decatur, GA are:

What are popular job titles related to Customer Service Coordinator jobs in Decatur, GA?

For Customer Service Coordinator jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Customer Service Coordinator jobs in Decatur, GA look for?

The top searched job categories for Customer Service Coordinator jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Customer Service Coordinator jobs?

Cities near Decatur, GA with the most Customer Service Coordinator job openings:

Customer Service Coordinator jobs near you
Infographic showing various Customer Service Coordinator job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $41,171 per year, or $19.8 per hour.

Customer Service Coordinator II (Hybrid)

Benson Integrated Marketing Solutions, Inc

Alpharetta, GA • Hybrid

$17.25 - $22.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Why You’ll Love Working Here
At Benson, we inspire and support our team members' growth and career development. Our hybrid work style allows you to enjoy the best of both worlds—working from home and collaborating in our modern, fun, and energetic corporate office in Alpharetta, GA.
Your Benson Perks
  • Career Growth: Opportunities for advancement and professional development.
  • Competitive Compensation: Attractive salary with bonus structure.
  • Generous Time Off: PTO package plus a paid holiday break from Christmas Eve to New Year’s Day.
  • Wellness: On-site fitness facility and Employee Assistance Program (EAP).
  • Flexibility: Hybrid work opportunities.
  • Parental Leave: Paid time off for new parents.
  • Paid Company Events: Benson Olympics, Team Member Awards, Benson Picnic, and more.
  • Future Planning: 401(k) with company match.
  • Community Engagement: Volunteer program with up to 16 hours of additional PTO.
  • Comprehensive Benefits: Health, Dental, and Vision, Voluntary Life, Short-term and Long-term Disability, HSA, FSA, Pet Insurance, Hospital Indemnity, Accident amp; Critical Illness Plans.
What Makes Benson Different
Benson is a leading Centralized Marketing Platform in the multi-family industry, offering innovative products and services through our proprietary Integrated Marketing System, which includes:
  • Online Smart Stores
  • Multi-Channel Marketing
  • Dedicated Customer Experience Teams
  • Analytics
Our award-winning capabilities span Promotional Products, Customized Apparel, Print Services, Signage, and Creative Design Services—all produced in-house and shipped directly to our clients.
_______________________________________________

What You’ll Do:
You will manage client orders from start to finish, ensuring accuracy and timely execution while maintaining exceptional service standards. This includes processing orders, reviewing proofs, and coordinating with internal teams to deliver high-quality results.
Shift: 8:00am-5:00pm
Your Impact:
Your work will directly influence client satisfaction and retention by ensuring every interaction reflects professionalism and precision. By proactively managing projects and resolving issues, you’ll help strengthen client trust and support the company’s reputation for reliability. Your contributions will also enhance internal workflows and foster collaboration across departments.
Key Responsibilities:
  • Accurately process and track client orders, ensuring specifications are met.
  • Review and approve art proofs for branding compliance and accuracy.
  • Prepare detailed price estimates and manage promotional product orders.
  • Coordinate complex projects such as bulk orders and client conferences.
  • Maintain client storefronts and upload custom collateral.
  • Collaborate with internal teams to ensure smooth execution of deliverables.
Position Qualifications:
Education:
  • Bachelor’s degree in Business, Communications, Marketing, or related field (or equivalent experience).
Work Experience:
  • Minimum 2+ years of experience in customer service, client support, or project coordination.
  • Experience in the multifamily industry preferred.
Your Skills:
  • Strong attention to detail and organizational skills.
  • Proficiency in Microsoft Office (Outlook, Excel, Teams, SharePoint).
  • Familiarity with PACE, Adobe Acrobat, and file-sharing platforms.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Collaborative mindset with problem-solving capabilities.

Disclaimer: This list does not represent all physical demands. Descriptions are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities to perform the jobs’ essential functions.

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