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Weekend Customer Service Representative Jobs in Decatur, GA

AYS

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

... weekends as needed Benefits: - Competitive salary - Comprehensive benefits package, including ... position of Customer Service Representative at AYS Inc. Join our team and help us provide ...

ays s.r.o.

Customer Service Representative

Atlanta, GA

$15.50 - $21/hr

Customer Service Representative Job Overview: As a Customer Service Representative at AYS Inc, you ... weekends as needed Benefits: - Competitive salary - Comprehensive benefits package, including ...

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Weekend Customer Service Representative information

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How much do weekend customer service representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for weekend customer service representative in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What is a weekend customer service representative?

A Weekend Customer Service Representative assists customers with inquiries, complaints, and support needs during weekends. They typically communicate via phone, email, or chat to resolve issues efficiently. This role requires strong problem-solving skills, patience, and knowledge of company policies. It is ideal for individuals looking for part-time work with flexible weekend hours.

What are the key skills and qualifications needed to thrive in the weekend customer service representative position, and why are they important?

To thrive as a Weekend Customer Service Representative, you need strong communication skills, problem-solving ability, and experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, or ticketing platforms is typically expected. Excellent active listening, patience, and a calm demeanor help individuals excel when addressing customer concerns during high-demand weekend shifts. These skills ensure efficient issue resolution and create a positive customer experience, which is crucial for building brand loyalty and maintaining operational success outside typical business hours.

What does a typical weekend shift look like for a weekend customer service representative?

As a Weekend Customer Service Representative, your shifts will often involve responding to customer inquiries via phone, email, or chat during high-traffic hours when many businesses see increased customer activity. You’ll handle a range of issues, from product support to order concerns, often as part of a small team or occasionally working independently, depending on the company. These shifts may be fast-paced, requiring you to multitask and prioritize customer needs effectively. Working weekends can also provide valuable experience in handling urgent issues and sometimes offers premium pay or flexible scheduling options. This role is ideal for those who enjoy helping people and want to gain further experience in customer service outside of a traditional weekday schedule.

What are the most commonly searched types of Customer Service Representative jobs in Decatur, GA? The most popular types of Customer Service Representative jobs in Decatur, GA are:
What are popular job titles related to Weekend Customer Service Representative jobs in Decatur, GA? For Weekend Customer Service Representative jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Weekend Customer Service Representative jobs in Decatur, GA look for? The top searched job categories for Weekend Customer Service Representative jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Weekend Customer Service Representative jobs? Cities near Decatur, GA with the most Weekend Customer Service Representative job openings:
Weekend Customer Service Representative jobs near you
Infographic showing various Weekend Customer Service Representative job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,172 per year, or $18.4 per hour.

Customer Service Representative (CSR) - Weekend Availability

TE Certified Electrical, Plumbing, Heating & Cooling

Kennesaw, GA

$18 - $22/hr

Other

Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

Description

At TE Certified we build careers. As a trusted leader in HVAC, Plumbing, and Electrical services, we're known for exceptional craftsmanship and customer care. But what really sets us apart is our people.


We operate with integrity, work with purpose, and always put safety first. Our culture is built on kindness, respect, and work-life balance, because we believe a happy team delivers the best results. We invest in your growth, encourage innovation, and reward hard work with long-term stability and success.


If you're passionate, skilled, and ready to grow-we want you on our team. 


About the Role

This position combines high-level customer service support with dispatching responsibilities, ensuring a seamless experience for our customers from first call through project completion.


Weekend and evening availability is required.


What You'll Do

Customer Service & Call Management

  • Answer inbound calls and make outbound calls with professionalism and care
  • Schedule service, maintenance, inspection, and installation appointments
  • Assist customers with services, memberships, and general inquiries
  • Route calls and information to appropriate departments
  • Follow up on open estimates, quotes, and membership renewals

Dispatch Relief

  • Communicate with customers to confirm details and answer questions
  • Ensure technicians have the necessary materials and job information
  • Monitor installation progress and support the field team as needed
  • Resolve scheduling issues or delays quickly and efficiently
  • Follow up post-installation to ensure customer satisfaction

Administrative & Team Collaboration

  • Maintain accurate customer records and job documentation
  • Use CRM/scheduling systems (Service Titan preferred)
  • Collaborate with sales, service, and install teams for a seamless workflow

Benefits

  • Performance Bonuses 
  • Company Sponsored Insurance Provided
  • 401(k) with Company Match - Invest in your future.
  • Paid Gym Membership - You choose the gym.
  • Company-Sponsored Dental, Vision & Life Insurance
  • Paid Holidays & PTO - 6 holidays + 5 PTO days annually.

Requirements

  • 2+ years of CSR experience (preferred)
  • Weekend and evening availability
  • Experience in home services is a plus!
  • Strong communication skills and confidence on the phone
  • Excellent multitasking and organizational ability
  • Proficient with computer systems and CRM software
  • Dependable, punctual, and solution-driven
  • Team-oriented with a proactive, "go-getter" attitude

A Little About Us:

TE Certified Plumbing is a fast-growing, award-winning residential service provider. Awards include Angie's List Super Service Award, A+ BBB, Kudzu Best of Award, EBSCO Research best pick, and 5 Star Rated by Home Services. We have achieved these awards by providing exceptional value to our customers through superior customer service, top-notch craftsmanship, honesty, loyalty, and integrity. More importantly, we achieve this by making sure our people are taken care of and happy to come to work every day. Come interview with us! Allow us to show you how great TE is!


TE Certified is an equal opportunity employer and a drug-free workplace.

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