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Overnight Discover Card Customer Service Jobs in Decatur, GA

KnitWell Group

Customer Service Specialist

Conyers, GA · On-site

$15 - $19.75/hr

... discover products they love. Together with the store team, you will support an inclusive store ... Share your knowledge of our products and services with customers to outfit and inspire them.

PGA TOUR Superstore

Customer Service Associate

Roswell, GA · On-site

$13.25 - $18.50/hr

Accept cash, credit/debit card payments, and gift cards securely, ensuring all transactions are ... Retail sales, customer service or similar experience preferred. * Working Conditions and Physical ...

DSV A/S

Customer Service Agent

Lithia Springs, GA · On-site

$14.25 - $19.25/hr

... card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you ... Research, document, and resolve customer service issues. * Assist with maintaining databases ...

DSV Air & Sea

Customer Service Agent

Lithia Springs, GA

$14.25 - $19.25/hr

Customer Service FRAUD ALERT: Please note that DSV will never request a chat interview or solicit ... card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you ...

PGA TOUR Superstore

Customer Service Associate

Roswell, GA

$13.75 - $18.75/hr

Accept cash, credit/debit card payments, and gift cards securely, ensuring all transactions are ... Retail sales, customer service or similar experience preferred. * Working Conditions and Physical ...

PGA TOUR Superstore

Customer Service Associate

Roswell, GA

$13.25 - $18.50/hr

Accept cash, credit/debit card payments, and gift cards securely, ensuring all transactions are ... Retail sales, customer service or similar experience preferred. * Working Conditions and Physical ...

DSV A/S

Customer Service Agent

Lithia Springs, GA

$14.25 - $19.25/hr

... card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you ... Research, document, and resolve customer service issues. * Assist with maintaining databases ...

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All JobsOvernight Discover Card Customer Service JobsOvernight Discover Card Customer Service Jobs in Decatur, GA

Overnight Discover Card Customer Service information

See Decatur, GA salary details

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$21

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How much do overnight discover card customer service jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for overnight discover card customer service in Decatur, GA is $21.14, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $22.98 per hour, depending on experience, location, and employer.

What is the difference between Overnight Discover Card Customer Service vs Discover Card Customer Service Representative?

AspectOvernight Discover Card Customer ServiceDiscover Card Customer Service Representative
CredentialsHigh school diploma or equivalent; training in customer serviceHigh school diploma or equivalent; training in customer service
Work EnvironmentNight shifts, call centers, remote or on-siteDay shifts, call centers, on-site or remote
Employer & IndustryDiscover Financial Services, banking/credit card industryDiscover Financial Services, banking/credit card industry
Search & Comparison IntentFocus on overnight support roles, night shift customer serviceGeneral customer service roles during regular hours

Overnight Discover Card Customer Service primarily involves handling customer inquiries during night shifts, often remotely or in call centers, with a focus on overnight support. Discover Card Customer Service Representatives typically work during daytime hours, providing general support. Both roles require similar credentials and industry experience, but differ mainly in work hours and shift timing.

What does an Overnight Discover Card Customer Service representative do?

An Overnight Discover Card Customer Service representative assists cardholders with their account needs during nighttime hours. Their responsibilities include answering questions about account balances, processing payments, helping with lost or stolen cards, and resolving any issues that arise outside of regular business hours. They communicate with customers primarily over the phone or via online chat, ensuring a high level of service and security. This role is essential for providing 24/7 support to Discover Card members.

How long does it take to get hired at Discover?

The hiring process for an Overnight Discover Card Customer Service role typically takes a few weeks, including application review, interviews, and background checks. Timelines can vary based on the volume of applicants and the completion of required assessments or training. Promptly completing all application steps can help speed up the process.

What are some common challenges faced by Overnight Discover Card Customer Service representatives, and how can I prepare for them?

Overnight Discover Card Customer Service representatives often face challenges such as managing high call volumes during off-peak hours, handling urgent issues when supervisory support may be limited, and maintaining focus during late-night shifts. To prepare, it's helpful to develop strong time management skills, stay familiar with company policies, and practice self-care strategies to stay alert and focused. Building effective communication skills and being comfortable working independently are also key to thriving in this role.

What are the key skills and qualifications needed to thrive as an Overnight Discover Card Customer Service Representative, and why are they important?

To thrive as an Overnight Discover Card Customer Service Representative, you need strong communication, problem-solving abilities, and basic computer proficiency, typically with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and call center software is important for managing customer accounts and inquiries efficiently. Patience, resilience, and the ability to remain calm under pressure are standout soft skills in this role. These skills and qualities are crucial for delivering excellent customer experiences and resolving issues effectively during late-night hours when support is especially valued.

Do Discover Agents work on 24/7?

Discover Customer Service agents working overnight typically operate on a 24/7 schedule to provide continuous support. Shifts may include overnight hours, and agents often need to be trained in customer service skills and familiarity with company systems to handle inquiries effectively.

Do Discover employees work from home?

Discover Customer Service employees, including those in overnight roles, may have the option to work remotely depending on company policies and specific job requirements. Many customer service positions involve remote work using company-provided tools and require strong communication skills. Availability of remote work can vary by location and role.

Does Discover Bank have 24 hour customer service?

Discover Bank offers 24-hour customer service for credit card and banking inquiries, allowing customers to reach support at any time. Customer service representatives are available around the clock to assist with account issues, disputes, and general questions.
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What cities near Decatur, GA are hiring for Overnight Discover Card Customer Service jobs? Cities near Decatur, GA with the most Overnight Discover Card Customer Service job openings:
Overnight Discover Card Customer Service jobs near you
Customer Service Representative

Customer Service Representative

Chronic Tacos

Alpharetta, GA

$12 - $16/hr

Part-time

Posted 11 days ago

Job description

Chronic Tacos is a California inspired Mexican Grill that celebrates the “Taco Life”. We believe in embracing the authenticity and the individuality of our customers. We are known for our playful and edgy restaurant design, décor and atmosphere. We pride ourselves in our fresh, bold and authentic menu derived from 3rd generation recipes. Our customers love our flavors and styles with the customization options that caters to the individual tastes of our customers. These elements combined, provide a distinct and engaging guest experience which leads to unmatched brand loyalty.

We also offer many other great benefits such as:

  • Competitive Pay - A great starting base rate of pay, tips from our very satisfied customers, and available overtime.
  • Amazing Culture - Work with like-minded individuals in a fun, family oriented space that focuses on empowerment and growth. 
  • Flexible Schedules - Prefer nights? Need AM shifts? Going to school? Not a problem. We’re happy to accommodate.
  • Paid Training - We will make sure you are well equipped to serve our great food to our amazing customers.
  • Growth opportunities - Join one of the fastest growing brands in North America. We believe in developing from within and providing our team with endless growth opportunities.
  • Discounted Meals - Our authentic flavors at a huge discount. Try not to buy the entire menu on your first day.
  • Free Uniforms- Cool Brand swag is provided. 
  • Indulge in the Taco Life - It’s what we are all about!

We ask you to:

  • Providing amazing customer service while serving our customers
  • Ensure the cleanliness of the restaurant
  • Helping cook our amazing 3rd generation recipe menu items
  • Assist with catering and special events
  • Controlling costs, and assisting our customers through upselling our additional offerings
  • Various other daily restaurant activities

Requirements and Responsibilities:

Line Servers

Line servers provide services that invite interaction with guests. They create orders as requested and educate guests about the menu, and also ensure that the restaurant is clean and inviting to all guests at all times. Line servers are expected to welcome and interact with guests throughout their visit, including anticipating and supplying guest needs. They are responsible for checking product quality to ensure all product served is up to standard.

  • Maintaining a positive attitude.
  • Should at least have a previous experience as a line server
  • Should be a team player
  • Must be creative and have a strong commitment to customer service.
  • Food Handlers Health Card
  • Alcohol Awareness card may be required

Cashiers

Cashiers must have excellent customer service skills. Cashier must be knowledgeable of the menu in order to accurately record a customer’s order and handle cash/credit/debit cards to process the transactions. Cashiers must be able to listen when customers have problems or concerns with their orders and respond to their questions appropriately.

  • Excellent people skills
  • Cool under pressure
  • Cash handling skills
  • Food Handlers Health Card
  • Alcohol Awareness card may be required

Dishwasher

Essential members of any restaurant staff, dishwashers are not only responsible for making sure dishware is spotless, but they must also keep the kitchen clean and clear of garbage and hazardous clutter.

  • Food Handlers Health card
  • Works well with others
  • Ability to work quickly and efficiently

Randy and Dan grew up in Orange County, California, where you could find a Mexican taqueria on every corner. The food was great, but they knew there was an opportunity to create a taco shop with not only authentic Mexican food, but with a unique vibe inspired by their Southern California roots - the Taco Life was born, and the first Chronic Tacos swung open its doors in 2002. Inspired by badass, 3rd generation recipes, a laid back experience with an irresistible edge, and personal, friendly service -the Taco Life movement continues to spread across the nation.