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Overnight Discover Card Customer Service Jobs in Decatur, GA

LKQ

Sales/customer service

Atlanta, GA · On-site

... providing customer service, evaluating customer needs, and answering questions regarding parts ... Travel may be required periodically, including overnight stays (contingent on position requirements)

Lkqcorp

Sales/customer service

Atlanta, GA · On-site

... providing customer service, evaluating customer needs, and answering questions regarding parts ... Travel may be required periodically, including overnight stays (contingent on position requirements)

LKQ Corporation

Sales/customer service

Atlanta, GA · On-site

... providing customer service, evaluating customer needs, and answering questions regarding parts ... Travel may be required periodically, including overnight stays (contingent on position requirements)

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All JobsDiscover Card Customer Service JobsOvernight Discover Card Customer Service JobsOvernight Discover Card Customer Service Jobs in Decatur, GA

Overnight Discover Card Customer Service information

See Decatur, GA salary details

$9

$21

$40

How much do overnight discover card customer service jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for overnight discover card customer service in Decatur, GA is $21.14, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $22.98 per hour, depending on experience, location, and employer.

What is the difference between Overnight Discover Card Customer Service vs Discover Card Customer Service Representative?

AspectOvernight Discover Card Customer ServiceDiscover Card Customer Service Representative
CredentialsHigh school diploma or equivalent; training in customer serviceHigh school diploma or equivalent; training in customer service
Work EnvironmentNight shifts, call centers, remote or on-siteDay shifts, call centers, on-site or remote
Employer & IndustryDiscover Financial Services, banking/credit card industryDiscover Financial Services, banking/credit card industry
Search & Comparison IntentFocus on overnight support roles, night shift customer serviceGeneral customer service roles during regular hours

Overnight Discover Card Customer Service primarily involves handling customer inquiries during night shifts, often remotely or in call centers, with a focus on overnight support. Discover Card Customer Service Representatives typically work during daytime hours, providing general support. Both roles require similar credentials and industry experience, but differ mainly in work hours and shift timing.

What does an Overnight Discover Card Customer Service representative do?

An Overnight Discover Card Customer Service representative assists cardholders with their account needs during nighttime hours. Their responsibilities include answering questions about account balances, processing payments, helping with lost or stolen cards, and resolving any issues that arise outside of regular business hours. They communicate with customers primarily over the phone or via online chat, ensuring a high level of service and security. This role is essential for providing 24/7 support to Discover Card members.

What are some common challenges faced by Overnight Discover Card Customer Service representatives, and how can I prepare for them?

Overnight Discover Card Customer Service representatives often face challenges such as managing high call volumes during off-peak hours, handling urgent issues when supervisory support may be limited, and maintaining focus during late-night shifts. To prepare, it's helpful to develop strong time management skills, stay familiar with company policies, and practice self-care strategies to stay alert and focused. Building effective communication skills and being comfortable working independently are also key to thriving in this role.

What are the key skills and qualifications needed to thrive as an Overnight Discover Card Customer Service representative?

To thrive as an Overnight Discover Card Customer Service Representative, you need strong communication, problem-solving abilities, and basic computer proficiency, typically with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and call center software is important for managing customer accounts and inquiries efficiently. Patience, resilience, and the ability to remain calm under pressure are standout soft skills in this role. These skills and qualities are crucial for delivering excellent customer experiences and resolving issues effectively during late-night hours when support is especially valued.

Does Overnight Discover Card Customer Service allow remote work?

Overnight Discover Card Customer Service positions often offer remote work options, especially for roles involving phone support and online account management. However, availability of remote work can vary by location and specific job requirements, so candidates should review the job listing for remote work policies and necessary equipment or certifications.
What job categories do people searching Overnight Discover Card Customer Service jobs in Decatur, GA look for? The top searched job categories for Overnight Discover Card Customer Service jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Overnight Discover Card Customer Service jobs? Cities near Decatur, GA with the most Overnight Discover Card Customer Service job openings:
Overnight Discover Card Customer Service jobs near you

Sales/customer service

LKQ

Atlanta, GA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

LKQ rating

6.0

Company rating: 6.0 out of 10

Based on 173 frontline employees who took The Breakroom Quiz

347th of 415 rated retail wholesalers

Job description

Join the LKQ Family!

We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be. Apply now and take the first step toward a rewarding career!

Responsible for generating revenue by promoting sales of new and existing company products, providing customer service, evaluating customer needs, and answering questions regarding parts, pricing, and services.

Essential Job Duties

  • Provide relevant information on warranties, price, quality of parts, delivery times, and payment methods.
  • Complete internal documents supporting any transaction (credits, invoices, work order and/or interchange and returns, etc.).
  • Prospect and develop relationships with potential customers to cultivate new business.
  • Inform customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
  • Advise customers on substitution or modification of part when part requested is not available.
  • Process orders – perform order entry, review orders for correct handling, pricing, quantities, and shipping data (may dispatch orders in some locations).
  • Follow-up with customers as needed.
  • Assume other duties as assigned.

Supervisory Responsibilities

  • Not responsible for supervising employees.

Minimum Requirements

Education & Experience

  • High School Diploma/GED
  • 1+ years of related experience required

Preferred Requirements

  • College coursework or degree.
  • Prior automotive experience and knowledge of automotive parts.
  • Bilingual English/Spanish.

Knowledge/Skills/Abilities

  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
  • Basic computer skills.
  • Basic messages communicated orally. May write brief messages and keep simple records. May explain and offer guidance on routine procedures.
  • Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures.
  • Decisions generally affect own job or assigned functional area.
  • Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.
  • Prioritize assigned and routine tasks. Handle appropriately.
  • No additional competencies required.

Essential Physical Demands/Work Environment

  • Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently.
  • Travel may be required periodically, including overnight stays (contingent on position requirements).
  • The employee must occasionally lift and/or move up to 50 pounds.

Benefits:

  • Health/Dental/Vision Insurance
  • Paid Time Off
  • Paid Parental Leave
  • Fertility Coverage
  • 401k with Generous Company Match
  • Company Paid Life Insurance and Long-Term Disability
  • Short-Term Disability
  • Employee Assistance Program
  • Tuition Reimbursement
  • Employee Discounts

Join us for an exciting career journey with positive, driven individuals.

What LKQ employees say

Pay

Benefits

Hours and flexibility

Workplace

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About LKQ

Sourced by ZipRecruiter

LKQ Corporation, headquartered in Chicago, IL, US is a global leader in the auto parts industry. The company specializes in offering alternative auto parts and systems to repair and accessorize automobiles and other vehicles. Founded in 1998, LKQ has accumulated extensive expertise in vehicle product resources, offering recycled automotive and truck parts, refurbished components, and reconditioned pieces. Beyond replacement parts, LKQ also offers a wide range of services, including aftermarket, recycled, and remanufactured mechanical and collision auto parts. This unique approach of the corporation embodies their mission that focuses on providing cost-effective alternatives to new car parts while also prioritizing environmental sustainability.

Industry

Automobile dealers

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1998

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