Hourly Customer Service Representative Jobs in Decatur, GA

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DO NOT APPLY ON THIS SITE, SEE INSTRUCTIONS BELOW

TO APPLY PLEASE VISIT : www.cdph-ess.com

Applicants who do not apply using the CDPH link provided above

will NOT be considered.

We Offer:

Exceptional learning and growth opportunities

Flexibility within our core operating hours of Monday - Friday 8 am- 5pm

Employee recognition program

Worksite Wellness activities

Diverse workforce

Purpose of the Position Under direct supervision, works and communicates with the general public, internal customers and/or external customers to provide information and services targeted to meet customer expectations. "This position works to promote and protect the health and safety of the residents of Cobb and Douglas Counties."

Essential Functions (include, but are not limited to):

• Assures applicant understanding of the WIC program to include but not be limited to: Dual Participation, use of the eWIC Card, How to File a Complaint, and the Rights and Responsibilities.
• Greet and assist WIC participants by scheduling appointments, checking clients in and out, answering phones, and providing excellent customer service.
• Maintain accurate client records by entering data into the WIC management system, verifying eligibility documentation, and filing confidential information in accordance with program policies.

Minimum Qualifications: High school diploma/GED and one (1) year of experience communicating information in a customer service setting are required.

Preferred Qualifications:

• Previous WIC Experience
• Spanish/English Bilingual

Work Conditions & Physical Demands: Ability to work in a fast-paced environment; able to lift up to 50 pounds on a frequent basis.

Salary Information: $20.60 per hour / up to 29 hrs/wk | In- Person Position | Part-time (No Benefits)

Remote Work: - Employees authorized for remote/hybrid work must reside and perform their job duties exclusively within the state of Georgia. Remote/hybrid work arrangements outside the state are not permitted under current policy.

Applications Accepted: * THIS POSITION WILL REMAIN OPEN UNTIL FILLED AND IS SUBJECT TO CLOSE AT ANY TIME ONCE A SATISFACTORY APPLICANT POOL HAS BEEN IDENTIFIED

Cobb and Douglas Public Health a nationally accredited health department, headquartered in Marietta, Georgia since 1920 promotes and protects the health and safety of the residents of Cobb and Douglas counties in partnership with several other agencies. CDPH is an equal opportunity employer, and does not discriminate based on age, genetics, pregnancy, gender, gender identity or expression, color, disability, national origin, sexual orientation, political affiliation, race or religion.

TO APPLY:In order to successfully apply for a position; the hiring agency requires interested applicants to complete the Cobb & Douglas Public Health's Online Employment Application. This job application can be found at:www.cdph-ess.com. Click on"Employment Opportunities" and locate this position, click"Apply" and begin your application process.

VOTED ONE OF ATLANTA'S HEALTHIEST EMPLOYERS

Thank you for your interest in CDPH. Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification.

Requirements for this position may be subject to: Pre-Employment Drug Screening, Criminal Background Check/Fingerprinting, Previous Employment Reference Check, Specific Immunizations, Motor vehicle check, and/or Education and/or Licensure verification.

If you require accommodations under the American Disability Act (ADA), email request by the closing date of this announcement to: Natasha.Hart@dph.ga.gov

CDPH has adopted the Council on Linkages Core Competency for Public Health Professionals.

AN EQUAL OPPORTUNITY EMPLOYER

Minimum Qualifications:

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.