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Customer Service Automotive Jobs (NOW HIRING)

Uphold Meineke's commitment to customer satisfaction by providing excellent service and addressing ... Basic understanding of automotive systems and components. * Familiarity with diagnostic equipment ...

... services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the ... We have a full-service facility and we are looking for automotive technicians to help us create an ...

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Customer Service Automotive information

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How much do customer service automotive jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for customer service automotive in the United States is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $21.15 per hour, depending on experience, location, and employer.

What career paths can start with customer service?

Customer service roles in the automotive industry can serve as a foundation for careers in sales, service management, technical support, or automotive repair. Developing communication, problem-solving, and product knowledge skills can help transition into roles such as service advisor, parts specialist, or automotive technician.

What is customer service in automotive?

Customer service in automotive involves assisting customers with vehicle repairs, maintenance, and product inquiries, ensuring a positive experience. Automotive customer service representatives often communicate with clients, schedule appointments, and provide technical information, requiring good communication skills and knowledge of automotive products and services.

What are the key skills and qualifications needed to thrive as a Customer Service Automotive professional, and why are they important?

To thrive as a Customer Service Automotive professional, you need a solid understanding of automotive products and services, strong communication abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, dealership management software, and point-of-sale tools is commonly required. Exceptional problem-solving, patience, and a customer-first attitude help build trust and resolve concerns efficiently. These skills are crucial for delivering a positive customer experience, ensuring repeat business, and maintaining the reputation of the automotive service provider.

What is the difference between Customer Service Automotive vs Automotive Sales Associate?

AspectCustomer Service AutomotiveAutomotive Sales Associate
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, sales experience preferred
Work EnvironmentDealerships, service centers, customer support centersShowrooms, dealerships, sales floors
Employer & Industry UsageAutomotive dealerships, service providersCar dealerships, automotive retail
Common Search & ComparisonCustomer interaction, service supportSales techniques, commission-based roles

Customer Service Automotive focuses on assisting customers with service inquiries, scheduling, and support, while Automotive Sales Associates primarily handle selling vehicles and closing sales. Both roles require strong communication skills and knowledge of automotive products, but they differ in daily tasks and objectives.

What are some common challenges faced by customer service representatives in the automotive industry, and how can they be effectively managed?

Customer service representatives in the automotive industry often face challenges such as handling complex technical inquiries, managing dissatisfied customers, and coordinating with multiple departments like sales, service, and parts. To manage these effectively, it’s important to maintain clear communication, stay up-to-date with product knowledge, and practice patience and empathy when resolving customer issues. Many companies also provide regular training and encourage teamwork, which helps representatives handle difficult situations more confidently and efficiently.

What is the highest paying customer service job?

In the customer service automotive field, roles such as automotive service managers or dealership service directors tend to have the highest salaries, often exceeding $70,000 annually. These positions require strong leadership, technical knowledge, and experience in managing service departments or customer relations within automotive settings.

What are Customer Service Automotive jobs?

Customer Service Automotive jobs involve assisting customers with their automotive needs, such as answering inquiries about services, scheduling maintenance or repairs, handling complaints, and providing information about products or warranties. These roles are often found at car dealerships, service centers, or automotive parts stores. Employees in this field need strong communication skills, patience, and a good understanding of automotive products and services. The goal is to ensure customer satisfaction and build loyalty by addressing concerns efficiently and professionally.

What is the highest paying automotive job?

The highest paying automotive jobs typically include automotive service managers, automotive engineers, and specialized technicians such as automotive diagnostic specialists. These roles often require advanced certifications, extensive experience, and technical expertise, with salaries reaching six figures in some cases.
More about Customer Service Automotive jobs
What cities are hiring for Customer Service Automotive jobs? Cities with the most Customer Service Automotive job openings:
What states have the most Customer Service Automotive jobs? States with the most job openings for Customer Service Automotive jobs include:
Infographic showing various Customer Service Automotive job openings in the United States as of June 2026, with employment types broken down into 21% Full Time, 73% Part Time, and 6% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $38,866 per year, or $18.7 per hour.
Full Service Automotive Technician

Full Service Automotive Technician

Meineke

Spring, TX • On-site

$25 - $50/hr

Full-time

Posted 27 days ago


Meineke rating

5.3

Company rating: 5.3 out of 10

Based on 72 frontline employees who took The Breakroom Quiz

291st of 335 rated vehicle maintenance


Job description

Benefits:
  • Competitive salary
  • Free uniforms
  • Help or transport service

Benefits Include
  • Competitive Compensation:
  • Career Advancement:
  • Training and Development:
  • Comprehensive Benefits Package:
  • Employee Discounts:
  • Positive Work Environment:
  • Locally-Owned:
  • Cutting-Edge Tools and Equipment:
  • Work-Life Balance

Responsibilities:
  • Perform jobs expected of an experienced technician properly. Diagnosin and troubleshooting skills are highly encouraged, however we do offer training for mechanical and electrical issues in vehicles.
  • Follow Meineke's standard operating procedures and safety guidelines while handling tools, equipment, and vehicle systems.
  • Conduct routine inspections and thoroughly document any issues on the vehicle using Auto Vitals
  • Maintain accurate records of services performed, including parts used, labor hours, and vehicle conditions, ensuring compliance with Meineke's documentation standards.
  • Collaborate with senior technicians and service advisors to effectively communicate vehicle issues, repair recommendations, and estimated costs to customers.
  • Uphold Meineke's commitment to customer satisfaction by providing excellent service and addressing customer concerns professionally.
  • Continuously update your knowledge and skills through training sessions, workshops, and Meineke's resources to stay up-to-date with automotive industry trends and advancements.

Requirements:
  • High school diploma or equivalent.
  • Previous experience or technical training in automotive repair is required.,
  • Basic understanding of automotive systems and components.
  • Familiarity with diagnostic equipment used in automotive repair.
  • Ability to follow instructions, work effectively in a team environment, and uphold Meineke's commitment to high-quality work.
  • Strong attention to detail and problem-solving skills.
  • Excellent communication and customer service skills to ensure customer satisfaction.
  • Physical stamina and dexterity to perform manual tasks and lift heavy objects (up to 50 pounds).

Why Meineke?
  • Meineke values personal and professional growth.
  • Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
  • Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
  • With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.

Compensation: $25.00 - $50.00 per hour
As a leader in the automotive aftermarket, Meineke is constantly looking for driven and talented individuals to join our team. In over 700 shops spanning coast-to-coast, we look for those who share our passion for high quality repair work to help get our customers back on the road.
A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether you're looking for a position as a Shop Manager, Technician, or Service Advisor, Meineke provides opportunities for real-world experience in your local area.

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