ZipRecruiter

Log In

1

Customer Service Automotive Jobs in Michigan (NOW HIRING)

Graff Chevrolet Buick

Automotive Salesperson

Sandusky, MI · On-site

$30K - $150K/yr

Health insurance Automotive Salesperson COMPANY AND CULTURE DESCRIPTION: Graff Chevrolet of ... Customer service has been and always will be our number 1 priority. JOB POSITION DESCRIPTION: As a ...

Tuffy Tire and Auto Service

Automotive Technician

MI · On-site

$45K - $100K/yr

We are seeking skilled and hard-working Automotive Technicians to join our growing team. The right ... Customer Service. There was a time in America when you either did it right or you didn't do it at ...

next page

Showing results 1-20

All JobsCustomer Service Automotive JobsCustomer Service Automotive Jobs in Michigan

Customer Service Automotive information

See Michigan salary details

$8

$16

$27

How much do customer service automotive jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for customer service automotive in Michigan is $16.29, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $18.46 per hour, depending on experience, location, and employer.

What is a customer service automotive?

Customer Service Automotive jobs involve assisting customers with their automotive needs, such as answering inquiries about services, scheduling maintenance or repairs, handling complaints, and providing information about products or warranties. These roles are often found at car dealerships, service centers, or automotive parts stores. Employees in this field need strong communication skills, patience, and a good understanding of automotive products and services. The goal is to ensure customer satisfaction and build loyalty by addressing concerns efficiently and professionally.

What are the key skills and qualifications needed to thrive as a customer service automotive professional?

To thrive as a Customer Service Automotive professional, you need a solid understanding of automotive products and services, strong communication abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, dealership management software, and point-of-sale tools is commonly required. Exceptional problem-solving, patience, and a customer-first attitude help build trust and resolve concerns efficiently. These skills are crucial for delivering a positive customer experience, ensuring repeat business, and maintaining the reputation of the automotive service provider.

What are some common challenges faced by customer service representatives in the automotive industry, and how can they be effectively managed?

Customer service representatives in the automotive industry often face challenges such as handling complex technical inquiries, managing dissatisfied customers, and coordinating with multiple departments like sales, service, and parts. To manage these effectively, it’s important to maintain clear communication, stay up-to-date with product knowledge, and practice patience and empathy when resolving customer issues. Many companies also provide regular training and encourage teamwork, which helps representatives handle difficult situations more confidently and efficiently.

What is the difference between Customer Service Automotive vs Automotive Sales Associate?

AspectCustomer Service AutomotiveAutomotive Sales Associate
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, sales experience preferred
Work EnvironmentDealerships, service centers, customer support centersShowrooms, dealerships, sales floors
Employer & Industry UsageAutomotive dealerships, service providersCar dealerships, automotive retail
Common Search & ComparisonCustomer interaction, service supportSales techniques, commission-based roles

Customer Service Automotive focuses on assisting customers with service inquiries, scheduling, and support, while Automotive Sales Associates primarily handle selling vehicles and closing sales. Both roles require strong communication skills and knowledge of automotive products, but they differ in daily tasks and objectives.

What are popular job titles related to Customer Service Automotive jobs in Michigan?

For Customer Service Automotive jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Customer Service Automotive jobs in Michigan look for?

The top searched job categories for Customer Service Automotive jobs in Michigan are:

Customer Service Automotive jobs near you
Infographic showing various Customer Service Automotive job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $33,875 per year, or $16.3 per hour.

Automotive Customer Service Team Member

Tuffy Tire and Auto Service

Grand Haven, MI • On-site

$16 - $24/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources
Benefits/Perks
  • Flexible Scheduling with the possibility of a 4 day work week.
  • Willing to train good people.
  • Paid Holidays and Paid Time Off.
  • Careers Advancement Opportunities - we are always looking to promote from within!
  • Closed on Sundays
  • Competitive Compensation with bonus incentives
Job Summary
We firmly believe that our success is a direct reflection of our dedication to customer service. If you consider yourself to be an outgoing, self-motivated customer friendly individual with a customer-focused attitude and work ethic, Tuffy is the right team for you.
Responsibilities
  • This position is the first team-member to connect with incoming customers, and the last to communicate with them on their way out.
  • Answer phones.
  • Schedule appointments.
  • Cash customer out.
  • Provide a high-level of customer satisfaction.
  • Automotive experience is not required.
Qualifications
  • Maintain a positive, energetic attitude throughout the day.
  • Ability to learn and implement our customer service systems
  • Ability to learn computer software.
  • Strong organizational skills.
  • Valid driver's license with an acceptable driving record

If you are a hard worker and can easily connect with customers, we invite you to apply for the position today and join our team!
Compensation: $16.00 - $24.00 per hour
Tuffy is one of the largest automotive service franchises in the country, and we are always looking for qualified individuals to join our team of automotive service professionals
OUR MISSION STATEMENT
To Provide the Best Automotive Repair Service in the Industry Through a Continuous Commitment to Quality and Customer Service.
There was a time in America when you either did it right or you didn't do it at all. Your work was your reputation. Character was forged from a solid job well done - again and again. At Tuffy, we still do things the old-fashioned way. The right way. In fact, Tuffy offers full-service automotive maintenance and repair with a guarantee on parts and labor that you can take to any store. Because to us, there's only a right way. Tuffy. Done Right. Period.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tuffy Corporate.

Apply