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Customer Service Automotive Jobs in Virginia (NOW HIRING)

Midas

Automotive Service Advisor

Manassas, VA · On-site

$50K - $70K/yr

Free food & snacks At Midas we are dedicated to providing quality services to customer vehicles in ... We are looking for automotive service advisor to manage and direct all service department ...

Midas

Automotive Service Manager

Manassas, VA · On-site

$800 - $1.1K/wk

Free food & snacks At Midas we are dedicated to providing quality services to customer vehicles in ... We are looking for automotive service manager to manage and direct all service department ...

Ladysmith Tire & Auto

$60K - $100K/yr

We service a wide range of vehicles and take pride in building long-term customer relationships through trust and professionalism. We're looking for motivated technicians and automotive professionals ...

Ladysmith Tire & Auto

$60K - $100K/yr

We service a wide range of vehicles and take pride in building long-term customer relationships through trust and professionalism. We're looking for motivated technicians and automotive professionals ...

ladysmith tire & auto

Automotive Technician

Ruther Glen, VA · On-site

$60K - $100K/yr

We service a wide range of vehicles and take pride in building long-term customer relationships through trust and professionalism. We're looking for motivated technicians and automotive professionals ...

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Customer Service Automotive information

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How much do customer service automotive jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer service automotive in Virginia is $18.52, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.96 per hour, depending on experience, location, and employer.

What is a customer service automotive?

Customer Service Automotive jobs involve assisting customers with their automotive needs, such as answering inquiries about services, scheduling maintenance or repairs, handling complaints, and providing information about products or warranties. These roles are often found at car dealerships, service centers, or automotive parts stores. Employees in this field need strong communication skills, patience, and a good understanding of automotive products and services. The goal is to ensure customer satisfaction and build loyalty by addressing concerns efficiently and professionally.

What are the key skills and qualifications needed to thrive as a customer service automotive professional?

To thrive as a Customer Service Automotive professional, you need a solid understanding of automotive products and services, strong communication abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, dealership management software, and point-of-sale tools is commonly required. Exceptional problem-solving, patience, and a customer-first attitude help build trust and resolve concerns efficiently. These skills are crucial for delivering a positive customer experience, ensuring repeat business, and maintaining the reputation of the automotive service provider.

What are some common challenges faced by customer service representatives in the automotive industry, and how can they be effectively managed?

Customer service representatives in the automotive industry often face challenges such as handling complex technical inquiries, managing dissatisfied customers, and coordinating with multiple departments like sales, service, and parts. To manage these effectively, it’s important to maintain clear communication, stay up-to-date with product knowledge, and practice patience and empathy when resolving customer issues. Many companies also provide regular training and encourage teamwork, which helps representatives handle difficult situations more confidently and efficiently.

What is the difference between Customer Service Automotive vs Automotive Sales Associate?

AspectCustomer Service AutomotiveAutomotive Sales Associate
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, sales experience preferred
Work EnvironmentDealerships, service centers, customer support centersShowrooms, dealerships, sales floors
Employer & Industry UsageAutomotive dealerships, service providersCar dealerships, automotive retail
Common Search & ComparisonCustomer interaction, service supportSales techniques, commission-based roles

Customer Service Automotive focuses on assisting customers with service inquiries, scheduling, and support, while Automotive Sales Associates primarily handle selling vehicles and closing sales. Both roles require strong communication skills and knowledge of automotive products, but they differ in daily tasks and objectives.

What are popular job titles related to Customer Service Automotive jobs in Virginia?

For Customer Service Automotive jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Customer Service Automotive jobs in Virginia look for?

The top searched job categories for Customer Service Automotive jobs in Virginia are:

What cities in Virginia are hiring for Customer Service Automotive jobs?

Cities in Virginia with the most Customer Service Automotive job openings:

Customer Service Automotive jobs near you
Infographic showing various Customer Service Automotive job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,532 per year, or $18.5 per hour.

General Service Automotive Technician

Fincastle Automotive, Inc.

Fincastle, VA • On-site

$12 - $28/hr

Full-time

Re-posted 16 days ago

Job description

"Get on the bench" to Join Our Team as a General Service Automotive Technician! 
Are you passionate about automobiles and have a knack for fixing things? Would you like to develop a long term professional career with opportunities to advance and prosper? If so, we want you "on the bench" to join our team at Fincastle Automotive as a General Service Automotive Technician!
We do not have an available position immediately, however, we want to talk to You if you want a chance to be trained, and guided to excellence with a team devoted to offering premium automotive service to each client.
Responsibilities:
  • Perform routine automotive maintenance tasks, including oil changes, tire rotations, fluid checks, and filter replacements.
  • Conduct thorough inspections of vehicles to identify any issues or potential problems.
  • Assist senior technicians with more complex repairs as needed.
  • Maintain a clean and organized work area to ensure efficiency and safety.
  • Communicate effectively with customers to explain service recommendations and current vehicle conditions so they can make informed decisions.

Requirements:
  • Previous training/education or experience in automotive repair or maintenance preferred, but we are willing to train the right candidate.
  • Strong mechanical aptitude and problem-solving skills.
  • Ability to work effectively both independently and as part of a team.
  • Excellent attention to detail and a commitment to delivering high-quality work.
  • Willingness to follow processes and instructions.
  • Valid driver's license and clean driving record.

Benefits:
  • Competitive pay based on experience and performance.
  • Tool Allowance to help grow your tool set as you develop your skill.
  • Strong training pathway to guide your growth.
  • Opportunities for advancement and professional development.
  • A supportive and collaborative work environment where your contributions are valued.
If you're ready to take the next step in your automotive career and join a dynamic team of professionals, we want to hear from you! Join us at Fincastle Automotive and move forward toward your goals!