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Customer Review Jobs (NOW HIRING)

Advantest

Customer Engineering Escalation

San Jose, CA · On-site

Regular reviews with key customer contacts to understand needs and establish trust. Direct ownership and escalation point for all production service-related matters, ensuring timely engagement of ...

Jobtailor

Customer Program Office Lead

California, MO · On-site

$140 - $210/hr

... review operational program updates Manage customer commitments, milestones, and escalation paths Drive integrated planning across customer programs and projects Establish governance frameworks ...

New

WINONICS

Senior Customer Service Rep.

Brea, CA · On-site

$25 - $40/hr

Experience reviewing purchase orders, pricing, specifications, revisions, and customer terms. * Experience with ERP/MRP/CRM systems. * Ability to read and interpret manufacturing blueprints/drawings ...

Tuckernuck

Customer Insights Lead

Washington, DC · On-site

Analyze review trends, product feedback, and recurring customer concerns * Partner with Merchandising, Operations, and Marketing teams to escalate and address customer feedback themes * Support ...

Mondo

Social Media Manager

King Of Prussia, PA · On-site

$100K - $110K/yr

Own the customer review and local SEO program, partnering with customer-facing teams and field employees to drive review generation and employee advocacy. * Manage community engagement across social ...

Mondo

Social Media Manager

King Of Prussia, PA · On-site

$100K - $110K/yr

Own the customer review and local SEO program, partnering with customer-facing teams and field employees to drive review generation and employee advocacy. * Manage community engagement across social ...

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Customer Review information

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How much do customer review jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer review in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a customer review?

A Customer Review job typically involves reading, analyzing, and responding to customer feedback about a company's products or services. Responsibilities may include monitoring online reviews, addressing customer concerns, and providing insights to improve customer satisfaction. This role helps businesses understand customer sentiment and enhance their overall reputation. Strong communication skills and attention to detail are essential for success in this role.

What does a typical day look like for someone in a customer review position?

In a Customer Review role, you can expect a daily routine that involves monitoring and responding to customer reviews across various online platforms, analyzing feedback trends, and reporting key insights to management. You may also coordinate with customer service and marketing teams to address concerns and implement improvements based on review data. The job often requires balancing multiple priorities, staying responsive to both positive and negative feedback, and upholding the company's reputation. Collaboration and effective communication are key, as you’ll interact with teammates and sometimes directly with customers to resolve issues and build loyalty.

What are the key skills and qualifications needed to thrive in the customer review position, and why are they important?

To thrive in a Customer Review role, strong written communication skills, attention to detail, and customer service experience are essential. Familiarity with online review management platforms and customer relationship management (CRM) systems is often required. Outstanding organization, empathy, and critical thinking help set top performers apart. These competencies ensure accurate analysis and response to customer feedback, supporting a positive brand reputation.

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What states have the most Customer Review jobs?

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Customer Review jobs near you
Infographic showing various Customer Review job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative, Freight Services

Delmar International Inc.

Glendale Heights, IL • On-site

$16 - $21.75/hr

Full-time

Medical, Dental, Vision

Re-posted 10 days ago

Job description

Mandate:
Reporting to the department Manager, the Customer Service Representative will process & review international cargo and manage booking transactions for a portfolio of clients. The candidate will also communicate with clients over the phone, in writing, and via person to maintain satisfaction and meet the company target(s) while providing administrative support to the freight services team. Lastly, the candidate will conduct customer review calls as per company requests.
Requirements:
  • Minimum of 3 years of operations experience in the Freight Forwarding environment
  • College Diploma in Supply Chain Management, International Transportation & Customs, or related field is considered an asset
  • Experience in CargoWise One system or related systems is considered an asset

What You Offer:
  • Proficiency in establishing rapport and developing solid relationships with key customer contacts
  • Ability to probe the right questions, listen carefully and understand customer's needs
  • Ability to work efficiently in a team environment, as well as independently
  • Excellent communication skills
  • Extremely detail oriented and highly organized

What We Offer:
  • Equal opportunity employer
  • Competitive salary
  • Comprehensive benefits package, including health, dental, and vision insurance, and a fitness reimbursement program
  • Education Reimbursement program
  • Opportunities for professional development and career growth
  • A collaborative and supportive work environment

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