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Customer Review Jobs (NOW HIRING)

Employnet Inc

Customer Service Coordinator

Irvine, CA · On-site

$23 - $26/hr

ESSENTIAL FUNCTIONS 1. Administers customer accounts by reviewing service and/or spare product requirements to existing terms and conditions of purchase orders or maintenance agreements. 2. ...

New

Advantest

Customer Engineering Escalation

San Jose, CA · On-site

Regular reviews with key customer contacts to understand needs and establish trust. Direct ownership and escalation point for all production service-related matters, ensuring timely engagement of ...

Advantest

Customer Engineering Escalation

San Jose, CA · On-site

Regular reviews with key customer contacts to understand needs and establish trust. Direct ownership and escalation point for all production service-related matters, ensuring timely engagement of ...

Tuckernuck

Customer Insights Lead

Washington, DC · On-site

Analyze review trends, product feedback, and recurring customer concerns * Partner with Merchandising, Operations, and Marketing teams to escalate and address customer feedback themes * Support ...

Tuckernuck

Customer Insights Lead

Washington, DC · On-site

Analyze review trends, product feedback, and recurring customer concerns * Partner with Merchandising, Operations, and Marketing teams to escalate and address customer feedback themes * Support ...

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How much do customer review jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer review in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the customer review position, and why are they important?

To thrive in a Customer Review role, strong written communication skills, attention to detail, and customer service experience are essential. Familiarity with online review management platforms and customer relationship management (CRM) systems is often required. Outstanding organization, empathy, and critical thinking help set top performers apart. These competencies ensure accurate analysis and response to customer feedback, supporting a positive brand reputation.

What does a typical day look like for someone in a customer review position?

In a Customer Review role, you can expect a daily routine that involves monitoring and responding to customer reviews across various online platforms, analyzing feedback trends, and reporting key insights to management. You may also coordinate with customer service and marketing teams to address concerns and implement improvements based on review data. The job often requires balancing multiple priorities, staying responsive to both positive and negative feedback, and upholding the company's reputation. Collaboration and effective communication are key, as you’ll interact with teammates and sometimes directly with customers to resolve issues and build loyalty.

What is a customer review?

A Customer Review job typically involves reading, analyzing, and responding to customer feedback about a company's products or services. Responsibilities may include monitoring online reviews, addressing customer concerns, and providing insights to improve customer satisfaction. This role helps businesses understand customer sentiment and enhance their overall reputation. Strong communication skills and attention to detail are essential for success in this role.

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Customer Review jobs near you
Infographic showing various Customer Review job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative, Freight Services

Ab Global Logistics - Group Delmar

Glendale Heights, IL • On-site

$16.25 - $22.25/hr

Other

Medical, Dental, Vision

Posted 12 days ago

Job description

Customer Service Representative

Reporting to the department Manager, the Customer Service Representative will process & review international cargo and manage booking transactions for a portfolio of clients. The candidate will also communicate with clients over the phone, in writing, and via person to maintain satisfaction and meet the company target(s) while providing administrative support to the freight services team. Lastly, the candidate will conduct customer review calls as per company requests.

Minimum of 3 years of operations experience in the Freight Forwarding environment

College Diploma in Supply Chain Management, International Transportation & Customs, or related field is considered an asset

Experience in CargoWise One system or related systems is considered an asset

Proficiency in establishing rapport and developing solid relationships with key customer contacts

Ability to probe the right questions, listen carefully and understand customer's needs

Ability to work efficiently in a team environment, as well as independently

Excellent communication skills

Extremely detail oriented and highly organized

Equal opportunity employer

Competitive salary

Comprehensive benefits package, including health, dental, and vision insurance, and a fitness reimbursement program

Education Reimbursement program

Opportunities for professional development and career growth

A collaborative and supportive work environment

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