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Customer Review Jobs in Texas (NOW HIRING)

CTI

Conduct academic CRM instruction. Conduct remedial student training when required. Monitor Stan ... Review all aircraft and operations-related publications for updated information to be incorporated ...

DH Pace

Install Supervisor - Entry Door

Dallas, TX

$24.75 - $33.50/hr

Review workload and manpower to meet customer commitments in a cost effective manner * Ensure that projects are completed timely, below budget and to the satisfaction of the customer * Review monthly ...

HealthHelp

Nurse Concurrent Review

Houston, TX · On-site

$75K/yr

• Performs concurrent inpatient utilization review using InterQual criteria to determine if the ... customer concerns • Provides quality customer service through interaction with providers ...

Crew Training International

B-1 Instructor SME/CRM

TX · On-site

Review all aircraft and operations-related publications for updated information to be incorporated ... Serve as the interface between the customer and MilTrain/MilSupp/CTI. * Performs other incidental ...

TEKsystems

Utilization Review Specialist

Addison, TX

$70K - $100K/yr

Review clinical documentation for medical necessity, level of care appropriateness, and payer ... We accelerate business transformation for our customers. Our expertise in strategy, design ...

TEKsystems

Utilization Review Specialist

Addison, TX

$70K - $100K/yr

Review clinical documentation for medical necessity, level of care appropriateness, and payer ... We accelerate business transformation for our customers. Our expertise in strategy, design ...

Enviromedica

Customer Experience Specialist

Austin, TX · On-site

$17.75 - $22.25/hr

In addition to traditional support functions, the Specialist also helps oversee customer reviews, manages service inquiries across eCommerce channels, and collaborates with Sales, Fulfillment, and ...

Enviromedica

Customer Experience Specialist

Austin, TX · On-site

$17.50 - $22/hr

In addition to traditional support functions, the Specialist also helps oversee customer reviews, manages service inquiries across eCommerce channels, and collaborates with Sales, Fulfillment, and ...

Enviromedica

Customer Experience Specialist

Austin, TX

$17.50 - $22/hr

In addition to traditional support functions, the Specialist also helps oversee customer reviews, manages service inquiries across eCommerce channels, and collaborates with Sales, Fulfillment, and ...

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All JobsCustomer Review JobsCustomer Review Jobs in Texas

Customer Review information

What are the key skills and qualifications needed to thrive in the customer review position, and why are they important?

To thrive in a Customer Review role, strong written communication skills, attention to detail, and customer service experience are essential. Familiarity with online review management platforms and customer relationship management (CRM) systems is often required. Outstanding organization, empathy, and critical thinking help set top performers apart. These competencies ensure accurate analysis and response to customer feedback, supporting a positive brand reputation.

What does a typical day look like for someone in a customer review position?

In a Customer Review role, you can expect a daily routine that involves monitoring and responding to customer reviews across various online platforms, analyzing feedback trends, and reporting key insights to management. You may also coordinate with customer service and marketing teams to address concerns and implement improvements based on review data. The job often requires balancing multiple priorities, staying responsive to both positive and negative feedback, and upholding the company's reputation. Collaboration and effective communication are key, as you’ll interact with teammates and sometimes directly with customers to resolve issues and build loyalty.

What is a customer review?

A Customer Review job typically involves reading, analyzing, and responding to customer feedback about a company's products or services. Responsibilities may include monitoring online reviews, addressing customer concerns, and providing insights to improve customer satisfaction. This role helps businesses understand customer sentiment and enhance their overall reputation. Strong communication skills and attention to detail are essential for success in this role.

What are the most commonly searched types of Customer Review jobs in Texas?

The most popular types of Customer Review jobs in Texas are:

What are popular job titles related to Customer Review jobs in Texas?

For Customer Review jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Customer Review jobs in Texas look for?

The top searched job categories for Customer Review jobs in Texas are:

Customer Review jobs near you
Infographic showing various Customer Review job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Customer Service Representative

ABC Home & Commercial Services

Cypress, TX • Hybrid

$14 - $19/hr

Full-time

Posted 16 days ago

ABC Home & Commercial Services rating

7.1

Company rating: 7.1 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

161st of 278 rated repair and maintenance companies

Job description

Description

The Customer Service/Sales Consultant is an in-office hybrid role that combines customer service excellence with consultative sales responsibilities. This position is designed to enhance customer experience by reducing unnecessary transfers, resolving customer needs on the first interaction, and identifying opportunities to recommend additional ABC services.

The ideal candidate is customer-focused, sales-minded, and able to confidently transition between assisting customers, providing service recommendations, generating leads, preparing quotes, and closing sales across ABC's service lines.


Key Responsibilities

Customer Service Responsibilities

  • Answer a high volume of calls and respond to customer inquiries in a professional, courteous, and efficient manner.
  • Provide accurate information regarding ABC products, services, and solutions.
  • Document customer interactions, requests, and transactions accurately within company systems.
  • Resolve customer concerns and complaints while maintaining a positive customer experience.
  • Utilize knowledge of ABC's service lines to identify customer needs and generate additional service opportunities.
  • Meet or exceed performance expectations related to call quality, customer satisfaction, productivity, and sales opportunities.

Sales Consultant Responsibilities

  • Consult with customers to recommend ABC services based on their specific needs and home requirements.
  • Use effective probing questions and available tools, including Google Earth, Evolve, and Zillow, to create customized service solutions.
  • Apply closing strategies to schedule appointments, sell service agreements, and convert customer inquiries into sales.
  • Build and manage customer proposals within Salesforce for customer review and approval.
  • Participate in ABC sales campaigns, including outbound calling and lead follow-up initiatives.
  • Maintain availability in the sales queue to manage incoming opportunities and support department goals.
  • Consistently achieve sales goals and performance metrics established by management.


Requirements

  • Previous customer service, call center, or sales experience preferred.
  • Strong verbal and written communication skills.
  • Ability to build rapport with customers and identify service opportunities.
  • Strong problem-solving, decision-making, and organizational skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficient in Google Workspace, Microsoft Office Suite, and other business applications, with the ability to quickly learn new technology systems.
  • High school diploma or equivalent required.
  • Reliable transportation to the ABC office located at 11934 Barker Cypress Rd, Cypress, TX 77433.
  • Flexible schedule with availability to work 9:00 AM-6:00 PM and rotating Saturdays.

Ideal Candidate

The ideal candidate is a motivated team member who enjoys helping customers, solving problems, and driving business results. They demonstrate strong communication skills, adaptability, and the ability to confidently recommend solutions while delivering exceptional customer experience.


What ABC Home & Commercial Services employees say

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