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Customer Review Jobs in Virginia (NOW HIRING)

TTM Technologies

Customer Service Rep

Sterling, VA · On-site

$15.75 - $21.50/hr

Participates with account and program management in on-site customer review meetings. Will travel to customer site on occasion. * Cold-call customers or prospective customers to drive business * Work ...

TTM Technologies

Customer Service Rep

Sterling, VA · On-site

$15.75 - $21.50/hr

Participates with account and program management in on-site customer review meetings. Will travel to customer site on occasion. * Cold-call customers or prospective customers to drive business * Work ...

Ttmtech

Customer Service Rep

Sterling, VA · On-site

$15.75 - $21.50/hr

Participates with account and program management in on-site customer review meetings. Will travel to customer site on occasion. * Cold-call customers or prospective customers to drive business * Work ...

UHS

UTILIZATION REVIEW COORDINATOR

Danville, VA · On-site

Together with the appropriate Department head, he/she works to resolve issues to satisfaction of the customer and facility. · Review of clinical patient data with third party reviewers to ...

UHS

UTILIZATION REVIEW COORDINATOR

Danville, VA · On-site

Together with the appropriate Department head, he/she works to resolve issues to satisfaction of the customer and facility. · Review of clinical patient data with third party reviewers to ...

UHS

UTILIZATION REVIEW COORDINATOR

Danville, VA

Together with the appropriate Department head, he/she works to resolve issues to satisfaction of the customer and facility. · Review of clinical patient data with third party reviewers to ...

UHS

UTILIZATION REVIEW COORDINATOR

Danville, VA · On-site

$26 - $35/hr

Together with the appropriate Department head, he/she works to resolve issues to satisfaction of the customer and facility. • Review of clinical patient data with third party reviewers to ...

UHS

UTILIZATION REVIEW COORDINATOR

Danville, VA

Together with the appropriate Department head, he/she works to resolve issues to satisfaction of the customer and facility. · Review of clinical patient data with third party reviewers to ...

US Bank

Reviewer Appraiser

Mclean, VA

$34.57 - $46.11/hr

Analyzes quality and statistical data for the assigned property under review. Develops a summary of collateral and communicate to the customer for the lending decision. Basic Qualifications - High ...

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Showing results 1-20

All JobsCustomer Review JobsCustomer Review Jobs in Virginia

Customer Review information

See Virginia salary details

$9

$18

$26

How much do customer review jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer review in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is a customer review?

A Customer Review job typically involves reading, analyzing, and responding to customer feedback about a company's products or services. Responsibilities may include monitoring online reviews, addressing customer concerns, and providing insights to improve customer satisfaction. This role helps businesses understand customer sentiment and enhance their overall reputation. Strong communication skills and attention to detail are essential for success in this role.

What does a typical day look like for someone in a customer review position?

In a Customer Review role, you can expect a daily routine that involves monitoring and responding to customer reviews across various online platforms, analyzing feedback trends, and reporting key insights to management. You may also coordinate with customer service and marketing teams to address concerns and implement improvements based on review data. The job often requires balancing multiple priorities, staying responsive to both positive and negative feedback, and upholding the company's reputation. Collaboration and effective communication are key, as you’ll interact with teammates and sometimes directly with customers to resolve issues and build loyalty.

What are the key skills and qualifications needed to thrive in the customer review position, and why are they important?

To thrive in a Customer Review role, strong written communication skills, attention to detail, and customer service experience are essential. Familiarity with online review management platforms and customer relationship management (CRM) systems is often required. Outstanding organization, empathy, and critical thinking help set top performers apart. These competencies ensure accurate analysis and response to customer feedback, supporting a positive brand reputation.

What are the most commonly searched types of Customer Review jobs in Virginia?

The most popular types of Customer Review jobs in Virginia are:

What are popular job titles related to Customer Review jobs in Virginia?

For Customer Review jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Customer Review jobs in Virginia look for?

The top searched job categories for Customer Review jobs in Virginia are:

Customer Review jobs near you
Infographic showing various Customer Review job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 84% In-person, and 16% Remote job distribution, with an average salary of $38,762 per year, or $18.6 per hour.

Lead Qualification & Customer Care Representative

Dandale Fence, LLC

Chesapeake, VA • On-site

$45K - $53K/yr

Full-time

PTO

Posted 3 days ago

New

Job description

Full-Time | Tuesday–Saturday | Hybrid Opportunity | $45,000–$53,000+ Potential Annual Income

DanDale Fence is looking for a motivated, personable, and organized Lead Qualification Customer Care Representative to join our growing team.

This is a phone-focused position for someone who genuinely enjoys talking with people, is comfortable having conversations throughout the day, and can confidently manage multiple computer systems and tasks at once. You will be one of the first points of contact for potential customers and will play an important role in turning incoming leads into qualified sales opportunities.

The ideal candidate is self-driven, dependable, organized, and comfortable working independently while still being a strong team player.

Schedule

This is a full-time position with the following regular schedule:

Tuesday–Friday: 10:00 AM–6:00 PM

Saturday: 9:00 AM–5:00 PM

Occasional schedule adjustments may be necessary for shift coverage.

Compensation Earning Potential

$17/hour base pay

$35 for every completed sale generated from your qualified lead

  • $20 paid at the time of sale
  • $15 paid after the required customer follow-up/review call

$5 for each 5-star customer review generated

Additional performance bonuses of up to $100 per week

Potential annual earnings of approximately $45,000–$53,000+, depending on performance and sales volume


Hybrid / Work-From-Home Opportunity

This is initially an office-based position with the opportunity to earn a hybrid/work-from-home schedule based on performance, reliability, and demonstrated ability to work independently.

Employees working remotely must have:

A quiet, professional workspace

Reliable high-speed internet

The ability to make and receive business phone calls without interruption

The discipline and organization necessary to maintain productivity outside of the office


Responsibilities

Your responsibilities will include, but are not limited to:

  • Answer inbound customer calls and provide a friendly, professional first point of contact
  • Respond to and follow up with new leads through phone and other communication channels
  • Qualify potential customers by understanding their needs, project details, and readiness to move forward
  • Schedule qualified sales appointments and effectively manage the sales team's calendars
  • Maintain accurate customer and lead information across multiple computer systems
  • Follow up with customers after their experience to ensure satisfaction and maintain strong customer relationships
  • Request customer reviews and assist with administrative tasks related to customer care programs
  • Communicate important customer information and opportunities to the sales team
  • Assist with developing and improving marketing and lead-generation initiatives
  • Help identify opportunities to improve the customer experience and lead-conversion process
Requirements
  • Must have Legal Authorization to Work in the United States
  • Must pass a background check, reference check
  • Must be able to communicate in English
  • Enjoys talking with people and is comfortable spending much of the workday on the phone
  • Has strong communication and customer service skills
  • Is organized and able to manage multiple tasks and computer systems simultaneously
  • Is dependable, self-motivated, and able to work independently
  • Has a positive, professional attitude and takes ownership of their responsibilities
  • Is comfortable learning new software and technology
  • Can stay focused and productive in a fast-paced environment
  • Takes pride in providing an excellent customer experience
  • Has previous customer service, receptionist, appointment-setting, or sales experience (preferred)
Benefits
Work from Home###Career Growth Opportunities###Paid Time Off (PTO)###Company Socials###