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Customer Review Jobs in Virginia (NOW HIRING)

TTM Technologies

Customer Service

Sterling, VA · On-site

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Participates with account and program management in on-site customer review meetings. Will travel to customer site on occasion. * Cold-call customers or prospective customers to drive business * Work ...

F&A Technologies LLC

Systems Administrator Senior

Herndon, VA · On-site

$88K - $119K/yr

Utilize Customer approved tracking system to provide Customer approved metrics on a weekly and monthly basis for Customer review. • Provide response to support requests based on Customer time ...

Trinity Global Consulting

Elasticsearch Engineer

Chantilly, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Gather and report monthly and quarterly metrics for customer review; develop and maintain troubleshooting guides, SOPs, and architecture diagrams. Requirements Required Qualifications * Bachelor ...

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All JobsCustomer Review JobsCustomer Review Jobs in Virginia

Customer Review information

See Virginia salary details

$9

$18

$26

How much do customer review jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer review in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the customer review position, and why are they important?

To thrive in a Customer Review role, strong written communication skills, attention to detail, and customer service experience are essential. Familiarity with online review management platforms and customer relationship management (CRM) systems is often required. Outstanding organization, empathy, and critical thinking help set top performers apart. These competencies ensure accurate analysis and response to customer feedback, supporting a positive brand reputation.

What does a typical day look like for someone in a customer review position?

In a Customer Review role, you can expect a daily routine that involves monitoring and responding to customer reviews across various online platforms, analyzing feedback trends, and reporting key insights to management. You may also coordinate with customer service and marketing teams to address concerns and implement improvements based on review data. The job often requires balancing multiple priorities, staying responsive to both positive and negative feedback, and upholding the company's reputation. Collaboration and effective communication are key, as you’ll interact with teammates and sometimes directly with customers to resolve issues and build loyalty.

What is a customer review?

A Customer Review job typically involves reading, analyzing, and responding to customer feedback about a company's products or services. Responsibilities may include monitoring online reviews, addressing customer concerns, and providing insights to improve customer satisfaction. This role helps businesses understand customer sentiment and enhance their overall reputation. Strong communication skills and attention to detail are essential for success in this role.

What are the most commonly searched types of Customer Review jobs in Virginia?

The most popular types of Customer Review jobs in Virginia are:

What are popular job titles related to Customer Review jobs in Virginia?

For Customer Review jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Customer Review jobs in Virginia look for?

The top searched job categories for Customer Review jobs in Virginia are:

Customer Review jobs near you
Infographic showing various Customer Review job openings in Virginia as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,762 per year, or $18.6 per hour.

Contracts and Conditions Found Admin

Titan Talent Development, LLC

Chesapeake, VA

Full-time

Posted 4 days ago

Job description

Position Summary

The Contracts & Conditions Found Administrator is responsible for identifying, documenting, and tracking Conditions Found (growth work) discovered during ship repair operations that fall outside the original contract scope.

This role works closely with Operations teams and customers to ensure all newly identified work, delays, and discrepancies are clearly documented, communicated, and submitted for customer review and contract modification. This position is critical in ensuring the company captures all entitled work and avoids lost revenue due to undocumented scope changes.

Key Responsibilities

Conditions Found / Growth Work Management

  • Receive and document Conditions Found from Operations teams in the field
  • Review reported issues for clarity, completeness, and contractual relevance
  • Prepare and submit Conditions Found packages to customers for review and approval
  • Track all submitted Conditions Found through resolution (approved, denied, pending)
  • Maintain logs of all growth work, delays, and out-of-scope findings

Contract & Documentation Support

  • Ensure all Conditions Found align with contract requirements and are properly supported
  • Assist with documentation needed for contract modifications and change orders
  • Maintain organized records for audits, customer review, and internal tracking
  • Support tracking of impacts to cost, schedule, and production

Operations & Customer Coordination

  • Work directly with Superintendents, Project Managers, and Production teams to gather accurate field information
  • Communicate with customers regarding submitted Conditions Found and status updates
  • Follow up on pending items to ensure timely responses and decisions
  • Help bridge communication between field execution and contractual requirements

Reporting & Process Improvement

  • Track trends in Conditions Found to identify recurring issues or gaps in initial scope
  • Provide reporting to leadership on volume, status, and impact of growth work
  • Assist in improving internal processes for capturing and submitting Conditions Found efficiently

Qualifications

Required:

  • Strong organizational and documentation skills
  • Ability to work in a fast-paced environment with multiple priorities
  • Strong communication skills with both field personnel and customers
  • Proficient in Microsoft Office (Excel, Word, Outlook)
  • U.S. Citizenship (required for shipyard access and government work)

Preferred:

  • 2+ years experience in ship repair, construction, contracts, or project coordination
  • Experience with NAVSEA or government ship repair contracts
  • Familiarity with growth work, change orders, or out-of-scope documentation
  • Shipyard or marine industry experience
  • Understanding of how field conditions impact schedule and cost

Apply