Facilitates weekly customer review meetings * Responds to all Customer concerns and inquiries * Responsible for staff training and development, performance reviews, and disciplinary measures
Facilitates weekly customer review meetings * Responds to all Customer concerns and inquiries * Responsible for staff training and development, performance reviews, and disciplinary measures
General Cleaner Supervisor
Woodhaven, MI · On-site
Facilitates weekly customer review meetings * Responds to all Customer concerns and inquiries * Responsible for staff training and development, performance reviews, and disciplinary measures
General Cleaner Supervisor
Woodhaven, MI · On-site
Facilitates weekly customer review meetings * Responds to all Customer concerns and inquiries * Responsible for staff training and development, performance reviews, and disciplinary measures
Facilitates weekly customer review meetings * Responds to all Customer concerns and inquiries * Responsible for staff training and development, performance reviews, and disciplinary measures
Facilitates weekly customer review meetings * Responds to all Customer concerns and inquiries * Responsible for staff training and development, performance reviews, and disciplinary measures
General Cleaner Supervisor
Woodhaven, MI · On-site
Facilitates weekly customer review meetings * Responds to all Customer concerns and inquiries * Responsible for staff training and development, performance reviews, and disciplinary measures
General Cleaner Supervisor
Woodhaven, MI · On-site
Facilitates weekly customer review meetings * Responds to all Customer concerns and inquiries * Responsible for staff training and development, performance reviews, and disciplinary measures
Review, research and authorize requests for authorization of elective, direct, ancillary, urgent ... Responsible for responding to BCBSM member level inquiries received from customer service ...
New
Review, research and authorize requests for authorization of elective, direct, ancillary, urgent ... Responsible for responding to BCBSM member level inquiries received from customer service ...
New
Review, research and authorize requests for authorization of elective, direct, ancillary, urgent ... Responsible for responding to BCBSM member level inquiries received from customer service ...
Posted today
Review, research and authorize requests for authorization of elective, direct, ancillary, urgent ... Responsible for responding to BCBSM member level inquiries received from customer service ...
Posted today
Review, research and authorize requests for authorization of elective, direct, ancillary, urgent ... Excellent customer service and interpersonal skills. * Working knowledge of current industry ...
New
Review, research and authorize requests for authorization of elective, direct, ancillary, urgent ... Excellent customer service and interpersonal skills. * Working knowledge of current industry ...
New
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Servicing - Customer Care Specialist
Pontiac, MI · On-site
$16/hr
Generate, review, and complete assigned servicing reports. * Coordinate with servicing partners and ... Strong customer service, problem-solving, and conflict resolution abilities. * Excellent ...
Quick apply
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Servicing - Customer Care Specialist
Pontiac, MI · On-site
$16/hr
Generate, review, and complete assigned servicing reports. * Coordinate with servicing partners and ... Strong customer service, problem-solving, and conflict resolution abilities. * Excellent ...
Be Seen First
Servicing - Customer Care Specialist
Pontiac, MI · On-site
$16/hr
Generate, review, and complete assigned servicing reports. * Coordinate with servicing partners and ... Strong customer service, problem-solving, and conflict resolution abilities. * Excellent ...
Quick apply
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Servicing - Customer Care Specialist
Pontiac, MI · On-site
$16/hr
Generate, review, and complete assigned servicing reports. * Coordinate with servicing partners and ... Strong customer service, problem-solving, and conflict resolution abilities. * Excellent ...
Review and revise Assessment and PRE-Rehabilitation Surveys for submittal to customer * Review and Revise Manhole assessment surveys for submittal * Prepare excel spreadsheets with well-organized ...
Review and revise Assessment and PRE-Rehabilitation Surveys for submittal to customer * Review and Revise Manhole assessment surveys for submittal * Prepare excel spreadsheets with well-organized ...
Project Coordinator
Troy, MI · On-site
Obtain final Customer Review Project Communication & Coordination * Homeowners: * Maintaining regular contact with homeowners regarding scheduling, project progress, material selections, and final ...
Project Coordinator
Troy, MI · On-site
Obtain final Customer Review Project Communication & Coordination * Homeowners: * Maintaining regular contact with homeowners regarding scheduling, project progress, material selections, and final ...
Project Coordinator
Troy, MI · On-site
Obtain final Customer Review Project Communication & Coordination * Homeowners: * Maintaining regular contact with homeowners regarding scheduling, project progress, material selections, and final ...
Quick apply
Project Coordinator
Troy, MI · On-site
Obtain final Customer Review Project Communication & Coordination * Homeowners: * Maintaining regular contact with homeowners regarding scheduling, project progress, material selections, and final ...
Obtain final Customer Review Project Communication & Coordination * Homeowners: * Maintaining regular contact with homeowners regarding scheduling, project progress, material selections, and final ...
Obtain final Customer Review Project Communication & Coordination * Homeowners: * Maintaining regular contact with homeowners regarding scheduling, project progress, material selections, and final ...
Fleet Services - Intermediate
Worth, MI · On-site
Work with the Office of Tax Affairs to determine appropriate account taxation and collect necessary tax exemption documents from the customer. - Review unapplied incoming payments daily and research ...
Fleet Services - Intermediate
Worth, MI · On-site
Work with the Office of Tax Affairs to determine appropriate account taxation and collect necessary tax exemption documents from the customer. - Review unapplied incoming payments daily and research ...
National Account Specialist
Livonia, MI · On-site
$17.75 - $24.25/hr
Perform data analysis and develop key insights for the Account Manager to present at routine customer review meetings * Assist the Account Manager in the prompt and creative solving of any issues ...
National Account Specialist
Livonia, MI · On-site
$17.75 - $24.25/hr
Perform data analysis and develop key insights for the Account Manager to present at routine customer review meetings * Assist the Account Manager in the prompt and creative solving of any issues ...
Customer Service Representative
Byron Center, MI · On-site
$30K - $36K/yr
Review accounts and identify coverage gaps * Cross-sell additional insurance products when appropriate * Follow up with customers on policy and coverage opportunities * Assist with renewals and ...
Quick apply
Customer Service Representative
Byron Center, MI · On-site
$30K - $36K/yr
Review accounts and identify coverage gaps * Cross-sell additional insurance products when appropriate * Follow up with customers on policy and coverage opportunities * Assist with renewals and ...
Customer Service Representative
Byron Center, MI · On-site
$14.50 - $19.75/hr
Review accounts and identify coverage gaps * Cross-sell additional insurance products when appropriate * Follow up with customers on policy and coverage opportunities * Assist with renewals and ...
Quick apply
Customer Service Representative
Byron Center, MI · On-site
$14.50 - $19.75/hr
Review accounts and identify coverage gaps * Cross-sell additional insurance products when appropriate * Follow up with customers on policy and coverage opportunities * Assist with renewals and ...
Facilitates customer review and planning meetings. * Responds to customer concerns and inquiries. * Responsible for staff training and development, performance reviews, and disciplinary measures.
Facilitates customer review and planning meetings. * Responds to customer concerns and inquiries. * Responsible for staff training and development, performance reviews, and disciplinary measures.
Facilitates customer review and planning meetings. * Responds to customer concerns and inquiries. * Responsible for staff training and development, performance reviews, and disciplinary measures.
Facilitates customer review and planning meetings. * Responds to customer concerns and inquiries. * Responsible for staff training and development, performance reviews, and disciplinary measures.
Facilitates customer review and planning meetings. * Responds to customer concerns and inquiries. * Responsible for staff training and development, performance reviews, and disciplinary measures.
Facilitates customer review and planning meetings. * Responds to customer concerns and inquiries. * Responsible for staff training and development, performance reviews, and disciplinary measures.
Customer Review information
What is a customer review?
A Customer Review job typically involves reading, analyzing, and responding to customer feedback about a company's products or services. Responsibilities may include monitoring online reviews, addressing customer concerns, and providing insights to improve customer satisfaction. This role helps businesses understand customer sentiment and enhance their overall reputation. Strong communication skills and attention to detail are essential for success in this role.
What does a typical day look like for someone in a customer review position?
In a Customer Review role, you can expect a daily routine that involves monitoring and responding to customer reviews across various online platforms, analyzing feedback trends, and reporting key insights to management. You may also coordinate with customer service and marketing teams to address concerns and implement improvements based on review data. The job often requires balancing multiple priorities, staying responsive to both positive and negative feedback, and upholding the company's reputation. Collaboration and effective communication are key, as you’ll interact with teammates and sometimes directly with customers to resolve issues and build loyalty.
What are the key skills and qualifications needed to thrive in the customer review position, and why are they important?
To thrive in a Customer Review role, strong written communication skills, attention to detail, and customer service experience are essential. Familiarity with online review management platforms and customer relationship management (CRM) systems is often required. Outstanding organization, empathy, and critical thinking help set top performers apart. These competencies ensure accurate analysis and response to customer feedback, supporting a positive brand reputation.
What are the most commonly searched types of Customer Review jobs in Michigan?
The most popular types of Customer Review jobs in Michigan are:
What are popular job titles related to Customer Review jobs in Michigan?
For Customer Review jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Customer Review jobs in Michigan look for?
The top searched job categories for Customer Review jobs in Michigan are:
Other
Re-posted 17 days ago
DFM Solutions rating
6.6
Based on 5 frontline employees who took The Breakroom Quiz
146th of 256 rated facilities management
Job description
Reporting to the Site Manager, the General Cleaner Supervisor is responsible to maintain and perform all essential duties in accordance to customer's scope or work and compliance with DFM's Quality and Safety standards.
Primary Goals and Responsibilities:
Role Requirements:
Primary Goals and Responsibilities:
- Supervises and coordinates all activities of cleaning staff to ensure customer satisfaction
- Daily tour of facility to inspect work performed
- Responsible for coordinating staffing to meet schedules and customer requirements
- Facilitates weekly customer review meetings
- Responds to all Customer concerns and inquiries
- Responsible for staff training and development, performance reviews, and disciplinary measures
- Demonstrate role model behavior for safety, integrity and ethical standards consistent with DFMS standards
- Conduct daily safety huddles in accordance with DFMS safety standards
- Maintains time and attendance records to ensure proper compensation for staff
- Inventory management: Monitor inventory status, requests for material and services, as well as material and services received
- Implements environmentally preferred practices at all locations
- Performs all other related duties as assigned
Role Requirements:
- 2-3 years previous janitorial supervisory experience in a manufacturing environment
- Union experience is highly desired
- Excellent computer skills required
- Proven history of leadership experience
- Self-Motivated
- Possess a sense of urgency
- Excellent customer service/relationship skills
- Safety/Quality conscience
- Must be able to work the Midnight shift
About DFM Solutions
Sourced by ZipRecruiter
Industry
Facilities support services
Company size
201 - 500 Employees
Headquarters location
Detroit, MI, US
Year founded
2001