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Customer Enablement Jobs in Michigan (NOW HIRING)

Crowe LLP

AI Enablement Manager

Grand Rapids, MI

The Manager is the connective tissue between Crowe's internal customers, Studio resources, and external technology partners - setting the enablement roadmap, building the curriculum and community ...

Atlas Copco

This role is ideal for someone who is motivated to understand customers and what drives their ... As a Sales Enablement Manager, you will play a critical role in strengthening the effectiveness of ...

S-Docs Inc

Solution Architect

Ann Arbor, MI · On-site

$61.75 - $81.25/hr

Customer-Facing Delivery & Enablement * Serve as a trusted advisor by simplifying complex technical concepts for both technical and non-technical audiences. * Deliver customer training and enablement ...

Huntington

CML Sales Enablement Specialist II

Detroit, MI · On-site +1

$57K - $113K/yr

This is an exciting opportunity to join the fast-paced, Commercial Banking Sales Enablement Team as ... Understand and utilize customer data and market trends to determine value-add needed to attain ...

Huntington

CML Sales Enablement Specialist II

Detroit, MI · On-site +1

$57K - $113K/yr

This is an exciting opportunity to join the fast-paced, Commercial Banking Sales Enablement Team as ... Understand and utilize customer data and market trends to determine value-add needed to attain ...

The Mathworks

Senior Technical Consultant

Novi, MI · On-site

$128K - $199K/yr

Work both independently and in teams to ensure customer enablement and success. May telecommute up to 40%. Rate of Pay: $128,600.00 to $199,400.00 MathWorks nurtures growth, appreciates inclusivity ...

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Customer Enablement information

See Michigan salary details

$14

$49

$72

How much do customer enablement jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for customer enablement in Michigan is $49.84, according to ZipRecruiter salary data. Most workers in this role earn between $39.81 and $59.52 per hour, depending on experience, location, and employer.

What is customer enablement?

Customer enablement is the process of providing customers with the tools, resources, training, and support they need to successfully use a company’s products or services. The goal of customer enablement is to empower customers to achieve their desired outcomes, improve their experience, and maximize the value they receive. This often includes onboarding programs, knowledge bases, self-service resources, and ongoing support. Effective customer enablement can lead to higher customer satisfaction, retention, and advocacy.

What are the key skills and qualifications needed to thrive as a customer enablement professional?

To thrive as a Customer Enablement professional, you need a solid understanding of customer success processes, product knowledge, and often a background in training or support. Familiarity with CRM systems, learning management platforms, and customer analytics tools is commonly required, along with certifications like Certified Customer Success Manager (CCSM) being beneficial. Exceptional communication, problem-solving abilities, and a proactive approach to building customer relationships are standout soft skills. These competencies ensure customers are empowered to use products effectively, driving satisfaction, retention, and overall business growth.

How does a customer enablement professional typically collaborate with other departments to improve client outcomes?

Customer Enablement professionals work closely with teams such as Sales, Product, and Customer Success to ensure clients have the resources and training needed to fully utilize a product or service. They often coordinate onboarding sessions, create knowledge bases, and gather feedback from clients to relay to internal teams for continuous improvement. This cross-functional approach helps align messaging, address client pain points efficiently, and drive product adoption. Regular collaboration ensures that customer needs are met proactively and that any issues are resolved quickly.

What is the difference between Customer Enablement vs Customer Success Manager?

AspectCustomer EnablementCustomer Success Manager
Primary FocusProviding training, resources, and tools to empower customersEnsuring customer satisfaction and retention through relationship management
Work EnvironmentCollaborates with product, sales, and support teams to develop educational contentWorks closely with customers post-sale to optimize product usage and renewals
CredentialsOften requires training, certifications in product or training methodologiesTypically has experience in account management, sales, or customer support

Customer Enablement focuses on equipping customers with knowledge and resources to maximize product value, while Customer Success Managers build ongoing relationships to ensure customer satisfaction and retention. Both roles are vital in the customer lifecycle but serve different strategic purposes.

What are the most commonly searched types of Customer Enablement jobs in Michigan?

The most popular types of Customer Enablement jobs in Michigan are:

What are popular job titles related to Customer Enablement jobs in Michigan?

For Customer Enablement jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Customer Enablement jobs in Michigan look for?

The top searched job categories for Customer Enablement jobs in Michigan are:

Customer Enablement jobs near you
Infographic showing various Customer Enablement job openings in Michigan as of August 2026, with employment types broken down into 76% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $103,668 per year, or $49.8 per hour.

Independent Contractor - Customer Enablement Specialist - Michigan

TeachTown

Lansing, MI • On-site, Remote

$40 - $50/hr

Contractor

Re-posted 7 days ago

Job description

TeachTown is the leading provider of education solutions for students diagnosed with autism, developmental and intellectual disabilities, emotional disorders, and speech/language impairments. We are seeking a motivated individual to join us as an Independent Contractor - Customer Enablement Specialist to support our customers. The individual will be strong in content knowledge of public school applications of Applied Behavior Analysis (ABA), and is prepared to provide on-going training and cross-functional support for the company to meet long-term goals.

This is a 1099 contractor position with a flexible schedule and does not include benefits.  This role is open to applicants who reside in Michigan. Expected onboarding date for these positions is June 1, 2026.

Key Responsibilities

  • Support in-depth product training (onsite & virtual) for teachers and administrators so they can use our products and services in the classroom with fidelity and drive results for the students they serve

  • Support long-term projects within the product enablement team through participating in team content reviews, content creation, and product use cases. 

  • Creation of program support documents, walkthroughs, training content, and other media to ensure teacher fidelity

Basic Requirements

  • Bachelor's degree in Special Education, Psychology, or related field

  • 2+ years of classroom teaching experience in public education settings

  • 2+ year of experience providing training, support, and coaching in school settings

  • Demonstrate strong independence skills in trained tasks

  • Work efficiently in a remote work environment

  • Proficiency with Google Suite/Microsoft Office/Zoom

  • Outstanding customer facing presentation skills

  • Ability to anticipate problems and provide immediate solutions

  • Willingness to travel to support districts onsite and in classrooms

Preferred Experience:

  • Master's degree in Special Education, Psychology, or related field

  • Experience in school leadership role (specialist, administrator) or interacting with senior school leadership (director, superintendents)

  • Experience in providing remote supervision and training

  • BCBA certification

Rate

  • $40-$50/hr (depending on experience)

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