ZipRecruiter

Log In

1

Customer Review Jobs in Kansas (NOW HIRING)

DH Pace

Estimator

Olathe, KS

Educates sales team on product options and assist customers in product selection to ensure sale and best project outcome * Perform effective quote request review, scope creation, material list, and ...

Foley Equipment

Service Advisor (Shop)

Wichita, KS · On-site

Review work orders and their statuses to ensure alignment with current processes * Communicate quotes to customers and make repair recommendations * Assist Shop/Field Managers in warranty ...

TriMas Corporation

Customer Service Representative

Ottawa, KS · On-site

$14 - $19/hr

Reviews upcoming customer scheduled orders proactively. * Serves as liaison between customer and all internal departments to meet customer and company needs. * Prepares written communication and ...

Schomp

Ford Express Service Advisor

Ford, KS · On-site

$55K - $70K/yr

Review vehicle inspections estimates, and recommend proper maintenance care to the customer * Review daily technician roster; distribute work between technicians efficiently * Verify that the final ...

Lincare Holdings

Document Review Clerk

Lenexa, KS · On-site

$16 - $19/hr

Upfront Review Clerk The Upfront Review Clerk is responsible for the quality review of all pertinent customer information for accuracy and completeness in order to meet payer requirements for timely ...

next page

Showing results 1-20

All JobsCustomer Review JobsCustomer Review Jobs in Kansas

Customer Review information

See Kansas salary details

$8

$16

$24

How much do customer review jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for customer review in Kansas is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.65 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the customer review position, and why are they important?

To thrive in a Customer Review role, strong written communication skills, attention to detail, and customer service experience are essential. Familiarity with online review management platforms and customer relationship management (CRM) systems is often required. Outstanding organization, empathy, and critical thinking help set top performers apart. These competencies ensure accurate analysis and response to customer feedback, supporting a positive brand reputation.

What does a typical day look like for someone in a customer review position?

In a Customer Review role, you can expect a daily routine that involves monitoring and responding to customer reviews across various online platforms, analyzing feedback trends, and reporting key insights to management. You may also coordinate with customer service and marketing teams to address concerns and implement improvements based on review data. The job often requires balancing multiple priorities, staying responsive to both positive and negative feedback, and upholding the company's reputation. Collaboration and effective communication are key, as you’ll interact with teammates and sometimes directly with customers to resolve issues and build loyalty.

What is a customer review?

A Customer Review job typically involves reading, analyzing, and responding to customer feedback about a company's products or services. Responsibilities may include monitoring online reviews, addressing customer concerns, and providing insights to improve customer satisfaction. This role helps businesses understand customer sentiment and enhance their overall reputation. Strong communication skills and attention to detail are essential for success in this role.

What are the most commonly searched types of Customer Review jobs in Kansas? The most popular types of Customer Review jobs in Kansas are:
What are popular job titles related to Customer Review jobs in Kansas? For Customer Review jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Customer Review jobs in Kansas look for? The top searched job categories for Customer Review jobs in Kansas are:
Customer Review jobs near you
Infographic showing various Customer Review job openings in Kansas as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $34,869 per year, or $16.8 per hour.

Customer Service Manager - 1st Shift

Beechcraft Aircraft

Wichita, KS

Full-time

Re-posted 18 days ago

Job description

JOB SUMMARY:

The Customer Service Manager (CSM) serves as main point of contact with the Customer, as well as a main point of contact for less tenured Customer Service Managers (CSMs).  Works with the Service Center Team to maintain and develop a positive relationship with current and future Customers.  Responds to Customer inquiries and is responsible for assuring Customer satisfaction by coordinating with the Technical Service Managers (TECHNICAL SERVICE MANAGER).  

JOB RESPONSIBILITIES:

  • Coordinate and communicate all aircraft issues with the customer.
  • Meets customer upon arrival, reviews work scope with Customer and add squawks as required during arrival debrief.

  • Familiar with warranty programs.  

  • Discuss applicable service bulletins, quotes, and flat rates as required by the Customer.  

  • Adjust schedule as needed

  • Discuss credit terms and collect prepay or deposits, if applicable.

  • Define communications and discrepancy approval process with the Customer throughout visit.

  • Confirm Customer's schedule and verifies Customer information in database.    

  • Provide schedule estimate update to the Customer.

  • Communicates initial service order and work scope to Lead and Technical Service Manager after Customer debrief.  

  • Obtain Customer approval for any additional work to be performed on the aircraft and communicates changes to Technical Service Manager

  • Reports exceptions in work progress affecting schedule commitments and cost of maintenance to the Technical Service Manager

  • Actively seeks upselling opportunities in the areas of maintenance, parts, warranty and other associated programs that provide value to the customer.
  • Markets Service Center capabilities to new and existing customers.  Fosters a positive relationship between the customer and the Textron Aviation service network
  • In conjunction with Finance, reviews program coverage and pricing.  Build, review and approve or change preliminary invoice
  • Responsible for communicating safety expectations of the Service Center.
  • Conduct departure debrief with customer: Review terms, discuss completed work, and address any deferred discrepancies.
  • Provide an invoice and collect payment, as applicable.
  • Post-delivery follow-up with Customer:    

  • Assures that open issues involving parts, return maintenance, or billing issues are resolved.

  • Addresses Maintenance Visit Performance Evaluation issues with the Service Team Leader

  • Provide guidance and mentorship to peers as needed, including but not limited to:

  • Ensuring CSMs who transition to the service center receive adequate training on the systems that interface with the customer

  • Oversee customer disputes and ensure that we are addressing in a reasonable timeframe.  

  • Ensure all CSMs are aware of changes in the iMRO System, process changes, or new initiatives being championed by leadership.  

  • Provide General Manager with financial updates to include

  • Generation and accuracy of the Bill Stat  

  • Analysis and feedback on previous workorders for financial impact.  

EDUCATION/ EXPERIENCE:  

One or more of the below education and experience combinations is required: 

  • 4 years of relative aircraft maintenance experience. A&P license or 2 year technical degree. 

  • 6 years of relative aircraft maintenance experience  

  • 2 years of relative aircraft maintenance experience. Bachelor's degree in Aviation or related field 

Preferred: 

  • Prior Textron Aviation or related industry Customer Service, Aircraft Maintenance or Service Center experience  

  • A&P / Repairman / EASA License 

QUALIFICATIONS: 

  • Interpersonal savvy, ability to build and maintain strong customer relationships 

  • Ability to anticipate and address customer needs 

  • Excellent written and verbal communication  

  • Possesses good organization and time management skills 

  • Attention to detail, goal oriented  

  • Ability to prioritize and manage time sensitive responsibilities  

  • Highly motivated 

  • Ability to work in team environment 

  • Maintenance experience preferred 

  • Conflict resolution 

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.  

Textron Aviation Inc. must comply with U.S. export control laws and regulations. If a position requires access to sensitive information controlled under these laws and regulations, a successful applicant must be eligible to meet any requirements to access controlled information. 

Apply