Miami, FL · Remote
$40 - $100/hr
CRM Operations Specialist Job Type: Contractor Location: Remote Job Overview We are seeking experienced CRM Operations Specialists to contribute to a project focused on optimizing sales operations ...
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Miami, FL · Remote
$40 - $100/hr
CRM Operations Specialist Job Type: Contractor Location: Remote Job Overview We are seeking experienced CRM Operations Specialists to contribute to a project focused on optimizing sales operations ...
Oversee day-to-day CRM operations including configuration, workflows, automation, and performance optimization * Design and maintain scalable system architecture, including custom objects, fields ...
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Oversee day-to-day CRM operations including configuration, workflows, automation, and performance optimization * Design and maintain scalable system architecture, including custom objects, fields ...
Tallahassee, FL · On-site
Oversee the integration of CRM technologies with various customer service channels, such as mail, email, web, and call center. * Ensure alignment of data management, infrastructure, and development ...
Tallahassee, FL · On-site
Oversee the integration of CRM technologies with various customer service channels, such as mail, email, web, and call center. * Ensure alignment of data management, infrastructure, and development ...
Operational Excellence * Ensure execution of CRM programs aligns with strategy through effective management of agency and execution partners. * Identify and address process inefficiencies to improve ...
Operational Excellence * Ensure execution of CRM programs aligns with strategy through effective management of agency and execution partners. * Identify and address process inefficiencies to improve ...
Jacksonville, FL · On-site
Operational Excellence * Ensure execution of CRM programs aligns with strategy through effective management of agency and execution partners. * Identify and address process inefficiencies to improve ...
Jacksonville, FL · On-site
Operational Excellence * Ensure execution of CRM programs aligns with strategy through effective management of agency and execution partners. * Identify and address process inefficiencies to improve ...
Jacksonville, FL · On-site
Operational Excellence * Ensure execution of CRM programs aligns with strategy through effective management of agency and execution partners. * Identify and address process inefficiencies to improve ...
Jacksonville, FL · On-site
Operational Excellence * Ensure execution of CRM programs aligns with strategy through effective management of agency and execution partners. * Identify and address process inefficiencies to improve ...
Miami, FL · On-site
$69K - $80K/yr
The Assistant Manager, Offers & CRM will manage our promotional offers end to end: strategy, creation, testing, governance, and compliance. You'll decide which offer constructs we deploy against ...
Miami, FL · On-site
$69K - $80K/yr
The Assistant Manager, Offers & CRM will manage our promotional offers end to end: strategy, creation, testing, governance, and compliance. You'll decide which offer constructs we deploy against ...
Facilitate offer strategy for the CRM program: build the offer plan for each campaign window and recommend which offer constructs to deploy against which business goal (traffic, average check, visit ...
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Facilitate offer strategy for the CRM program: build the offer plan for each campaign window and recommend which offer constructs to deploy against which business goal (traffic, average check, visit ...
Orlando, FL · On-site
The CRM Analyst will play a key role in building our internal digital marketing data infrastructure. This individual will be integral in managing our procedures, schemas, documentation and pipelines ...
New
Orlando, FL · On-site
The CRM Analyst will play a key role in building our internal digital marketing data infrastructure. This individual will be integral in managing our procedures, schemas, documentation and pipelines ...
New
Orlando, FL · On-site
Software Guidance & Assistance, Inc., (SGA), is searching for a CRM Analyst for a CONTRACT assignment with one of our premier Hospitality clients in Orlando, NY . This role is 100% Remote Job Summary ...
New
Orlando, FL · On-site
Software Guidance & Assistance, Inc., (SGA), is searching for a CRM Analyst for a CONTRACT assignment with one of our premier Hospitality clients in Orlando, NY . This role is 100% Remote Job Summary ...
New
Aventura, FL · On-site
Position Overview The CRM Specialist & Coach teaches CRM architecture, workflows, and automation for a portfolio of fractional revenue clients, and personally coaches client teams on how to use their ...
New
Aventura, FL · On-site
Position Overview The CRM Specialist & Coach teaches CRM architecture, workflows, and automation for a portfolio of fractional revenue clients, and personally coaches client teams on how to use their ...
New
Boca Raton, FL · On-site
This individual will be responsible for configuring, maintaining, and enhancing CRM functionality that supports application, enrollment, and operational processes. Responsibilities: * Serve as the ...
Boca Raton, FL · On-site
This individual will be responsible for configuring, maintaining, and enhancing CRM functionality that supports application, enrollment, and operational processes. Responsibilities: * Serve as the ...
3300 Burger King Company, LLC is seeking a Manager for CRM & Personalization in Miami, Florida. This role involves leading the evolution of customer relationship marketing strategies and delivering ...
3300 Burger King Company, LLC is seeking a Manager for CRM & Personalization in Miami, Florida. This role involves leading the evolution of customer relationship marketing strategies and delivering ...
Doral, FL · On-site
3300 Burger King Company, LLC is seeking a Manager for CRM & Personalization in Miami, Florida. This role involves leading the evolution of customer relationship marketing strategies and delivering ...
Doral, FL · On-site
3300 Burger King Company, LLC is seeking a Manager for CRM & Personalization in Miami, Florida. This role involves leading the evolution of customer relationship marketing strategies and delivering ...
Miami, FL · On-site
Background in contact center or customer support operations * Interest in consumer marketplaces ... your manager's approval * Employees are eligible for paid parental leave, up to 8 weeks for non ...
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Miami, FL · On-site
Background in contact center or customer support operations * Interest in consumer marketplaces ... your manager's approval * Employees are eligible for paid parental leave, up to 8 weeks for non ...
Background in contact center or customer support operations * Interest in consumer marketplaces ... your manager's approval * Employees are eligible for paid parental leave, up to 8 weeks for non ...
Background in contact center or customer support operations * Interest in consumer marketplaces ... your manager's approval * Employees are eligible for paid parental leave, up to 8 weeks for non ...
Background in contact center or customer support operations * Interest in consumer marketplaces ... your manager's approval * Employees are eligible for paid parental leave, up to 8 weeks for non ...
Background in contact center or customer support operations * Interest in consumer marketplaces ... your manager's approval * Employees are eligible for paid parental leave, up to 8 weeks for non ...
Orlando, FL · On-site
$72K - $83K/yr
Job Title: CRM Analytics Analyst (Digital Marketing Data Infrastructure) Role Overview We are ... You will serve as a thought leader in marketing data operations, continuously optimizing data flows ...
Orlando, FL · On-site
$72K - $83K/yr
Job Title: CRM Analytics Analyst (Digital Marketing Data Infrastructure) Role Overview We are ... You will serve as a thought leader in marketing data operations, continuously optimizing data flows ...
| Aspect | Customer Relationship Management Operations Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Overseeing CRM systems, data analysis, and process optimization to enhance customer relationships | Managing customer service teams and ensuring customer satisfaction through direct support |
| Required Skills | CRM software proficiency, data analysis, process improvement | Customer support, communication, conflict resolution |
| Work Environment | Collaborates with sales, marketing, and IT departments | Leads customer service teams, interacts directly with customers |
| Common Industry Usage | Used in industries with CRM systems like retail, finance, tech | Common in retail, hospitality, and service sectors |
The Customer Relationship Management Operations Manager focuses on optimizing CRM systems and processes to improve customer engagement, while the Customer Service Manager emphasizes managing support teams to ensure customer satisfaction. Both roles require strong communication skills but differ in their core responsibilities and work environments.
For Customer Relationship Management Operations Manager jobs in Florida, the most frequently searched job titles are:
The top searched job categories for Customer Relationship Management Operations Manager jobs in Florida are:
Cities in Florida with the most Customer Relationship Management Operations Manager job openings:
Miami, FL • Remote
$40 - $100/hr
Full-time
Posted 4 days ago
Job Type: Contractor
Location: Remote
We are seeking experienced CRM Operations Specialists to contribute to a project focused on optimizing sales operations and customer relationship management processes.
In this role, you will apply your practical expertise in CRM platforms, sales processes, automation, and data management to help improve next-generation AI systems. You will provide real-world insights, evaluate workflows, review CRM data, and validate AI-generated outputs against practical sales operations scenarios.
No prior AI experience is required—your CRM and sales operations expertise is what matters most.
Scope of WorkEvaluate and provide expert input on CRM workflows, sales processes, pipeline management, and automation logic using platforms such as Salesforce, HubSpot, and similar tools.
Document existing sales operations processes, identifying workflow inefficiencies, operational challenges, and opportunities for improvement.
Provide real-world CRM scenarios, examples, and feedback based on industry best practices in sales operations and enablement.
Review, analyze, and annotate CRM records, data, workflows, and user interactions to support AI training objectives.
Evaluate and validate AI-generated outputs for accuracy, relevance, and alignment with real-world sales and CRM operations.
Review and contribute to documentation, process guides, training materials, and other CRM-related content.
Assess CRM data quality and identify inconsistencies, duplication, missing information, and process gaps.
Provide actionable recommendations for improving CRM adoption, workflow efficiency, automation, and sales process consistency.
Collaborate with project teams and reviewers to refine CRM-related datasets, scenarios, and AI evaluation criteria.
CRM Operations
Sales Operations
Salesforce
HubSpot
CRM Data Management
Sales Process Optimization
Workflow Automation
CRM Data Quality
Process Mapping
Sales Enablement
Business Process Analysis
Technical & Process Documentation
3+ years of hands-on experience in CRM operations, sales operations, revenue operations, or a related field, with demonstrated expertise in Salesforce and/or HubSpot.
Strong understanding of CRM workflows, sales pipelines, automation, lead management, opportunity management, and customer data processes.
Experience optimizing sales processes, implementing CRM automations, and maintaining high standards of CRM data integrity.
Familiarity with additional platforms such as Close, Apollo, Salesloft, Intercom, Freshdesk, Shopify, Crayon, or Funnel is highly valued.
Strong analytical and process-mapping skills, with the ability to understand and evaluate complex business workflows.
Excellent attention to detail when reviewing CRM data, processes, and system outputs.
Strong written and verbal communication skills, with the ability to provide clear documentation and actionable feedback.
Experience supporting software implementations, CRM training, process improvement initiatives, or sales enablement programs is a plus.
No formal degree is required; practical CRM expertise, hands-on experience, and platform fluency are the primary criteria.
