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Customer Relationship Management Operations Jobs

bet365

CRM Operations Lead

Denver, CO · On-site

$75K - $105K/yr

As Sports CRM Operations Lead, you will be responsible for a team of Associates, ensuring the day-to-day execution and optimization of our CRM campaigns across the USA and Canada. You will lead a ...

MONTICELLOAM

Associate, CRM Operations

New York, NY

We are looking for an Associate, CRM Operations for our New York City office who will support the Investor Relations function of our affiliate MONTICELLOAM, LLC, a registered investment adviser with ...

Vuori, Inc

CRM Operations Specialist II

Carlsbad, CA · On-site

$75K - $96K/yr

The CRM Operations Specialist plays a critical role in enabling Vuori's lifecycle marketing and personalization strategy through precise, scalable audience creation and campaign execution. This role ...

NEWITY Market

IT & CRM Operations Lead

Chicago, IL · On-site

$80K - $120K/yr

Job Summary We are looking for a IT & CRM Operations Lead to manage our end-user support, business application administration, and IT operations team. You will coach and work alongside a group of 4-5 ...

Vrtx

Senior Analyst, CRM Operations

Boston, MA · Hybrid

$104K - $156K/yr

This role will integrate AI-driven solutions into CRM processes, enabling scalability, operational efficiency, and enhanced demand management. The ideal candidate will bring strong organizational ...

Staffingine LLC

CRM Coordinator

Los Angeles, CA · On-site

$20 - $25/hr

Support day-to-day CRM coordination and operational tasks as needed. Required Skills ... Qualifications * Strong organizational skills with attention to detail * Ability to manage multiple ...

CIG COMPANIES SERVICES

CRM Manager

Orlando, FL

Oversee day-to-day CRM operations including configuration, workflows, automation, and performance optimization * Design and maintain scalable system architecture, including custom objects, fields ...

9Rooftops

CRM Manager

Pittsburgh, PA · Hybrid

$70K/yr

Recommend process improvements and best practices to enhance CRM operations and campaign execution. Preferred CRM Platforms Experience with one or more of the following is preferred: * Zoho CRM * ...

Inspira Education

CRM Administrator

New York, NY · Hybrid

The Role We're expanding our CRM operations team and looking for a CRM Administrator to help scale and strengthen the systems and processes we've already begun building. This is a highly impactful ...

BraveView, Inc.

CRM

Alpharetta, GA

$70/hr

They want to hire an experienced Customer Relationship Manager to manage and grow a $1.2mm book of ... Delegate daily assignments to Operations Supervisors. Provide direction and onsite coordination as ...

BraveView, Inc.

CRM

Alpharetta, GA · On-site

$70/hr

They want to hire an experienced Customer Relationship Manager to manage and grow a $1.2mm book of ... Delegate daily assignments to Operations Supervisors. Provide direction and onsite coordination as ...

The Lemoine Compnay

CRM Manager

New Orleans, LA · On-site

You'll champion data integrity, convert customer insights into actionable intelligence, and bridge operations and tech teams by translating business needs into effective CRM solutions. As our digital ...

TEKsystems

CRM Administrator

Overland Park, KS · Hybrid

$43.27 - $57.70/hr

Partner with sales leadership, operations, and executive stakeholders to gather business requirements * Translate business needs into scalable system solutions * Support CRM users through training ...

Crateandbarrel

They partner closely with CRM Operations to ensure strategic direction is translated into executable programs while collaborating with Product, Engineering, Analytics and Marketing teams to assess ...

WorldWide Electric Corp

CRM Analyst

Atlanta, GA · Remote

Manage users, permissions, configurations, and system settings to support operational needs ... Manage CRM architecture: Maintain and optimize CRM objects, properties, pipelines, workflows, and ...

Baltimore Orioles

CRM Analyst

Baltimore, MD · On-site

$65K - $75K/yr

Support Fan Engagement and Revenue Operations * Serve as the primary business owner and first line of support for the CRM system, including configuration, data quality, user access, training, and day ...

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Customer Relationship Management Operations information

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$29K

$57.4K

$98K

How much do customer relationship management operations jobs pay per year?

As of Aug 21, 2026, the average yearly pay for customer relationship management operations in the United States is $57,383.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $65,000.00 per year, depending on experience, location, and employer.

Is customer relationship management operations a good career?

Customer Relationship Management (CRM) operations is a viable career that involves managing customer data, improving client interactions, and supporting sales and marketing efforts. It often requires skills in data analysis, communication, and familiarity with CRM software like Salesforce or HubSpot. The field offers opportunities for advancement and can be part of roles in various industries, with a typical schedule and certification options available.

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Cities with the most Customer Relationship Management Operations job openings:

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Customer Relationship Management Operations jobs near you

CRM Operations Lead

bet365

Denver, CO • On-site

$75K - $105K/yr

Full-time

Posted 23 days ago

Bet365 rating

8.9

Company rating: 8.9 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

2nd of 15 rated gambling companies

Job description

Company Description
At bet365, we're one of the world's leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak.
We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we're breaking new ground in software innovation too, redefining what's possible for our customers worldwide.
Job Description
As Sports CRM Operations Lead, you will be responsible for a team of Associates, ensuring the day-to-day execution and optimization of our CRM campaigns across the USA and Canada.
You will lead a team of Associates and Copywriters in creating marketing content and executing campaigns, aligning with CRM strategy.
You will work closely with the CRM strategy team to ensure that all campaigns are relevant, effective and drive engagement across our customer base. You will ensure that all campaigns are completed to the highest standard, ensuring localized, industry and marketing-focused best practices are applied and adhering to regulatory and marketing standards.
This role is eligible for inclusion in the Company's hybrid working from home policy.
The salary range for this position is between $75,000 - $105,000 annually.
Qualifications
  • Experience working in a CRM or marketing related role preferred.
  • Proven experience to lead, motivate, organize and develop individuals in a team environment.
  • Working knowledge of Content Management Systems, including Contentful, customer engagement platforms such as Braze, customer data platforms such as Optimove and work management systems such as Monday.com.
  • Excellent organization, prioritization skills with an outstanding attention to detail and the ability to work in a high-pressure, fast-paced environment.
  • Passion for sports and a good understanding of online sports betting mechanics and promos is preferred.
  • High standard of written English, including the ability to proofread a diverse range of content.
  • Ability to use initiative and lead by example with a positive attitude.
  • Exceptional communication and interpersonal skills.

Additional Information
  • Assisting and guiding Associates in the build, test and execution of CRM campaigns across multiple channels (email, in-app messages, push notifications, offer pages).
  • Working closely with CRM and other stakeholders to understand campaign objectives and deliver effective CRM solutions.
  • Ensuring all Sports CRM campaigns adhere to quality standards, regulation and brand guidelines.
  • Collaborating closely with stakeholders to meet the needs of the department and the Company.
  • Investigating and resolving any issues related to campaign execution.
  • Identifying opportunities to streamline processes and enhance operational efficiency.
  • Setting and managing objectives for Associates and Copywriters and assist in the ongoing development of individuals within the team.

bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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