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Customer Relationship Management Operations Jobs

htna

CRM Administrator

Milwaukee, WI · Hybrid

We are looking for a skilled Microsoft Dynamics 365 CRM Administrator to own the day-to-day operation, configuration, and ongoing improvement of our Microsoft Dynamics 365 CRM platform. This role ...

Transtar Aftermarket

CRM Administrator

Cleveland, OH · On-site

You are the system owner for HubSpot across Marketing, Sales, Service, Content, and Operations Hubs, and the escalation point for every CRM issue raised by Sales, Customer Experience, Marketing, AR ...

Get Raw Nutrition

CRM Manager

Miami, FL · On-site

About the Role We're looking for a CRM Manager who is equal parts strategist and project manager. This person will own our customer relationship, email, and SMS marketing programs end-to-end, keep ...

Krewe Du Optic, Llc

CRM Manager

Manhattan, NY · On-site

As our business grows, we are seeking a CRM Manager who will be responsible for developing Email & SMS strategies that drive acquisition, retention, personalization, loyalty, and long-term ...

Get Raw Nutrition

About the Role We're looking for a CRM Manager who is equal parts strategist and project manager. This person will own our customer relationship, email, and SMS marketing programs end-to-end, keep ...

Tripadvisor

CRM Manager

Needham, MA · On-site +1

We're seeking a strategic and data-driven CRM Manager to join our team and spearhead the development and execution of comprehensive, full-funnel CRM marketing initiatives. This pivotal role is ...

Domaine

CRM Strategy & Operations Lead

Operational Leadership * Partner directly with the Director of CRM on resourcing and capacity planning for the NA Strategist team. * Own capacity and margin health for the team you manage - flagging ...

RIT Solutions, Inc.

CRM Architect

RIT Solutions, Inc. is seeking a CRM Architect with a strong focus on backend development for a heavily customized CRM system. The role involves significant development work, including the use of AI ...

LSU AgCenter

CRM Administrator

Alexandria, VA · On-site

Bachelor's degree * 3-5 years of experience in higher education administration, admissions operations, data management or process improvement * Advanced proficiency with CRM and Student Information ...

Manpower

CRM & Data Manager

Milwaukee, WI

Global CRM Enablement: Support markets joining the global HubSpot instance, including nurture ... Campaign Operations and Automation: Enable global Talent Solutions campaigns, establish consistent ...

SlateRx

Sales Operations & CRM Manager

Las Vegas, NV · On-site +1

$85K - $105K/yr

The Sales Operations & CRM Manager will own and optimize our sales technology stack - including Monday.com and SharePoint - and drive both day-to-day operational excellence and strategic sales ...

Virtuous Software

General Manager, CRM +

Phoenix, AZ · On-site +1

Now we need someone to turn that trust into the next chapter of growth: a truly open, AI-native platform that nonprofit teams build their entire operation on. Position Summary CRM+ is a mature ...

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How much do customer relationship management operations jobs pay per year?

As of Sep 12, 2026, the average yearly pay for customer relationship management operations in the United States is $57,383.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $65,000.00 per year, depending on experience, location, and employer.

Is customer relationship management operations a good career?

Customer Relationship Management (CRM) operations is a viable career that involves managing customer data, improving client interactions, and supporting sales and marketing efforts. It often requires skills in data analysis, communication, and familiarity with CRM software like Salesforce or HubSpot. The field offers opportunities for advancement and can be part of roles in various industries, with a typical schedule and certification options available.

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Customer Relationship Management Operations jobs near you

CRM Administrator

Milwaukee, WI • Hybrid

htna
See more jobs at htnaexternal

Full-time

Re-posted 7 days ago

Job description

Job Summary:

We are looking for a skilled Microsoft Dynamics 365 CRM Administrator to own the day-to-day operation, configuration, and ongoing improvement of our Microsoft Dynamics 365 CRM platform.  This role ensures the system is usable, trusted, secured, and aligned to evolving business needs with high visibility across sales, support teams, and executive management. The ideal candidate thrives in a mid-size environment where they can be the go-to expert and make a tangible impact. This will be achieved while maintaining HellermannTyton's Quality and EHS certifications by supporting all corporate policies, procedures, work instructions, and required documentation.

Essential Functions:

  • Administer & configure Microsoft Dynamics 365 applications using supported, out-of-the-box capabilities.
  • Configure forms, views, dashboards, business rules, and standard process automation
  • Manage users, security roles, access controls, assignment and account hierarchies, and platform governance – especially data hygiene, making it efficient for sales teams to ‘keep clean’
  • Partner with stakeholders across departments to gather requirements and translate them into Microsoft Dynamics CRM configurations
  • Manage user provisioning, security roles, and field-level security within CRM
  • Lead user onboarding, training, and day-to-day support to drive adoption across the organization
  • Administer and configure Microsoft Dynamics 365 CRM (Principally the sales module) to customize functionality (look & feel) to enable and facilitate the sales processes
  • Coordinate systems updates, release waves and changes (dev/test/prod) with our IT team, and document all changes in collaboration– track KPI’s and continuously improve
  • Support CRM compliance and audit requests including access reviews
  • Work collaboratively with a ‘technical developer’ role to escalate highly technical issues and extending the CRM and Power Platform environment through custom development

Success in this role will require:

  • Strong communication skills — able to work with both technical and non-technical stakeholders
  • Proven ability to train and support end users with an effective problem-solving approach
  • Proven ability to learn quickly and operate resourcefully
  • Experience supporting and configuring Microsoft Dynamics instances, including interfacing effectively with IT professionals, developers, and integrators
  • Customer-oriented focus and relationship-building skills.
  • Knowledge of IATF16949 Quality Systems and ISO14001 Environmental Management Systems.

What You'll Bring:

  • Bachelor’s degree or equivalent experience required.
  • 3+ years of hands-on Microsoft Dynamics 365 CRM administration experience or equivalent
  • Excellent Microsoft Office skills, especially Microsoft Excel and PowerPoint
  • Experience with CRM data migrations or ERP integrations preferred.
  • Familiarity with Copilot for Dynamics 365 preferred.
  • Experience and demonstrated expertise with Power BI and other apps in Power Platform preferred

LI-Hybrid   LI-DM3

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