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Customer Relationship Management Operations Manager Jobs

The CORE Group

CRM Operations

Jacksonville, FL · Remote

The CRM Operations Team is responsible for maintaining and continuously improving Salesforce to support CORE Foodservice's sales operations. This role plays a critical part in ensuring data integrity ...

MarineMax

CRM Operations Specialist

Fort Lauderdale, FL · On-site

$49.10K - $65.70K/yr

... Manager, business users, and technical teams to ensure CRM systems and connected applications are reliable, accurate, and effectively supporting day-to-day operations. This is a hands-on role ...

Vuori, Inc

CRM Operations Specialist II

Carlsbad, CA · On-site

$75K - $96K/yr

The CRM Operations Specialist plays a critical role in enabling Vuori's lifecycle marketing and personalization strategy through precise, scalable audience creation and campaign execution. This role ...

Advertise Purple

CRM Manager

Los Angeles, CA · Remote

Salary: 85,000-100,000 Title: CRM Manager Manager: Chief Growth Officer Location: Remote / United ... The Revenue Operations Manager owns the systems, data infrastructure, and operational processes ...

Staffingine LLC

CRM Coordinator

Los Angeles, CA · On-site

$20 - $25/hr

... Manager or Senior Manager is out of office, ensuring continuity of operations. * Support day-to-day CRM coordination and operational tasks as needed. Required Skills & Qualifications * Strong ...

Ten Group

CRM Manager

Las Vegas, NV · On-site

As CRM Manager (Customer Relationship Management), you will play a critical role in leading the ... relationship to ensure strong performance, operational excellence, and ongoing platform ...

smcnorthamerica

CRM Administrator

Noblesville, IN

Conduct insightful analyses on operational CRM case trends, challenges, and opportunities; recommend and implement solutions that drive efficiency improvements * Work cross-collaboratively with other ...

smcnorthamerica

CRM Administrator

Noblesville, IN

Conduct insightful analyses on operational CRM case trends, challenges, and opportunities; recommend and implement solutions that drive efficiency improvements * Work cross-collaboratively with other ...

Five Below

Manager, CRM

Philadelphia, PA

Partner with Head of CRM to develop a Lifecycle marketing strategy and bring it to life * Use web triggers and customer lifecycle triggers to execute a lifecycle marketing program * Iterate execution ...

Shawmut

... customer service, and field operations across our construction-focused business. The ideal ... Champion CRM adoption across the organization through training, documentation, and change ...

Shawmut

CRM Platform Manager

Boston, MA · On-site

$118K - $152K/yr

... customer service, and field operations across our construction-focused business. The ideal ... Champion CRM adoption across the organization through training, documentation, and change ...

CAI

CRM Lead

Middletown, PA · On-site

$100 - $108/hr

CRM Lead Req number: R7693 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI ... Strong understanding of customer service operations, case management, and business process design

King and Spalding LLP

CRM Specialist

Atlanta, GA

$77K - $97K/yr

The CRM Specialist is responsible for helping ensure the accuracy, consistency, and effective use of CRM data across the firm, supporting business development and marketing efforts and enabling ...

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Customer Relationship Management Operations Manager information

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How much do customer relationship management operations manager jobs pay per year?

As of May 30, 2026, the average yearly pay for customer relationship management operations manager in the United States is $57,383.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $65,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Relationship Management Operations Manager vs Customer Service Manager?

AspectCustomer Relationship Management Operations ManagerCustomer Service Manager
Primary FocusOverseeing CRM systems, data analysis, and process optimization to enhance customer relationshipsManaging customer service teams and ensuring customer satisfaction through direct support
Required SkillsCRM software proficiency, data analysis, process improvementCustomer support, communication, conflict resolution
Work EnvironmentCollaborates with sales, marketing, and IT departmentsLeads customer service teams, interacts directly with customers
Common Industry UsageUsed in industries with CRM systems like retail, finance, techCommon in retail, hospitality, and service sectors

The Customer Relationship Management Operations Manager focuses on optimizing CRM systems and processes to improve customer engagement, while the Customer Service Manager emphasizes managing support teams to ensure customer satisfaction. Both roles require strong communication skills but differ in their core responsibilities and work environments.

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Customer Relationship Management Operations Manager jobs near you

CRM Operations

The CORE Group

Jacksonville, FL • Remote

Other

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

CORE Foodservice is a North American Foodservice Sales Agency that blends engaged leadership with a deep network of market specialists across North America who connect our customers with the brands they love. With over 60 offices, our goal is to hire the best people who want to move fast and make a large impact. Happy people do happy things; we allow our employees to focus on what they love to do.


Our Mission Statement: W.I.N.

Willing & Engaged - Integrity - Never Give Up

All Together. Different.

CORE Foodservice is looking to hire for our CRM Operations Team!


The CRM Operations Team is responsible for maintaining and continuously improving Salesforce to support CORE Foodservice's sales operations. This role plays a critical part in ensuring data integrity, user adoption, reporting accuracy, and overall system effectiveness across the organization.


The ideal candidate is a result driven Salesforce Administrator who takes ownership of their work, manages priorities effectively, and follows initiatives through to completion while supporting users at all levels of the organization.


This is a remote position. Candidates mustreside within the continental United Statesand be permanent citizens.


Responsibilities/Duties/Functions/Tasks

  • User Support & Enablement
  • Support users at all levels of the organization with the CRM system, including:
  • Call Entry
  • Account maintenance
  • Opportunity Management
  • Objective Management
  • Dashboard metric review
  • Manage and resolve CRM Help Desk support requests
  • Conduct training for users at all levels and create/update training materials
  • System Administration & Configuration
  • Set up and maintain user accounts, profiles, roles, and permission sets
  • Customize Salesforce objects, fields, page layouts, record types, and validation rules
  • Evaluate, implement, and test CRM enhancements and configuration changes
  • Reporting, Dashboards & Scorecards
  • Run ad hoc and scheduled reports
  • Build and maintain Salesforce reports and dashboards
  • Own scorecards for 500+ Sales Associates across multiple channels, including data extraction, validation, analysis, and publishing
  • Data Quality & Governance
  • Maintain high quality CRM data
  • Load, delete, and reassign Accounts, Objectives, New Operators, and related records
  • Perform system testing and validation prior to production releases

Qualifications

To perform the job successfully, an individual must be able to perform each essential duty exceptionally. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • 2-4 years of hands-on Salesforce Administrator experience in a production environment
  • Salesforce Certified Administrator preferred (or equivalent experience)
  • Experience supporting sales teams, reporting, automation, and data integrity initiatives
  • Experience providing Salesforce user support and resolving day-to-day system issues
  • Ability to plan, prioritize and execute projects within deadlines
  • High proficiency in Microsoft Excel
  • Proficient in Microsoft Teams, Outlook, Word, and PowerPoint
  • Working knowledge of Power BI, including dashboarding and reporting, preferred
  • Excellent written and interpersonal communication skills
  • Ability to work with cross-functional teams, including developers, to implement solutions
  • Excellent analytic and problem-solving skills
  • Industry experience within food brokerage, food manufacturing, or food distribution preferred

What can WE offer YOU?

CORE Foodservice offers a competitive benefits package including:

  • Annual Salary
  • Medical, Dental, and Vision benefits
  • 401K +Match Eligibility
  • Paid Time-Off Programs
  • Tuition Reimbursement Opportunity

Apply