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Customer Relationship Management Operations Manager Jobs in Texas

CRM Operations Specialist Job Type: Contractor Location: Remote Job Overview We are seeking experienced CRM Operations Specialists to contribute to a project focused on optimizing sales operations ...

CRM Operations Specialist Job Type: Contractor Location: Remote Job Overview We are seeking experienced CRM Operations Specialists to contribute to a project focused on optimizing sales operations ...

CRM Operations Specialist Job Type: Contractor Location: Remote Job Overview We are seeking experienced CRM Operations Specialists to contribute to a project focused on optimizing sales operations ...

CRM Specialist

Victoria, TX · On-site

$4.5K - $5.0K/mo

Manages daily CRM operations including the creation and scheduling of email and SMS communications, task creation, and maintenance of conversation settings * Develops and implements clear, concise ...

We are expanding our team and looking for our next CRM Manager. In this position, you'll be responsible for creating and implementing a CRM strategy and customer retention at Made In. You'll take ...

We are expanding our team and looking for our next CRM Manager. In this position, you'll be responsible for creating and implementing a CRM strategy and customer retention at Made In. You'll take ...

CRM Manager

Austin, TX · On-site +1

We are expanding our team and looking for our next CRM Manager. In this position, you'll be responsible for creating and implementing a CRM strategy and customer retention at Made In. You'll take ...

Our client is a growing organization investing in technology, process improvement, and operational ... As the CRM Administrator, you will serve as the internal subject matter expert for Microsoft ...

Define and lead the CRM strategy aligned with business objectives across email, SMS, push ... operational execution. Skills and Qualifications * Bachelor's degree required; MBA or related ...

CRM Administrator

San Antonio, TX · Hybrid

$45K - $55K/yr

As part of our operations and sales support team, you'll manage, maintain, and optimize our Zoho CRM platform - ensuring data accuracy, enhancing automation, and supporting our team's productivity.

Sr. Manager CRM

Plano, TX · On-site

$120 - $180/hr

Define and lead the CRM strategy aligned with business objectives across email, SMS, push ... operational execution. * Skills and Qualifications: Bachelor's degree required; MBA or related ...

New

CRM Administrator

San Antonio, TX · On-site

$45K - $55K/yr

As part of our operations and sales support team, you'll manage, maintain, and optimize our Zoho CRM platform - ensuring data accuracy, enhancing automation, and supporting our team's productivity.

CRM Administrator

San Antonio, TX · On-site

$45K - $55K/yr

As part of our operations and sales support team, you'll manage, maintain, and optimize our Zoho CRM platform - ensuring data accuracy, enhancing automation, and supporting our team's productivity.

Be Seen First

We are seeking a HubSpot Administrator / CRM Operations Specialist who is passionate about maximizing the power of technology, automation, and data to drive business results. This role is ideal for a ...

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Customer Relationship Management Operations Manager information

What is the difference between Customer Relationship Management Operations Manager vs Customer Service Manager?

AspectCustomer Relationship Management Operations ManagerCustomer Service Manager
Primary FocusOverseeing CRM systems, data analysis, and process optimization to enhance customer relationshipsManaging customer service teams and ensuring customer satisfaction through direct support
Required SkillsCRM software proficiency, data analysis, process improvementCustomer support, communication, conflict resolution
Work EnvironmentCollaborates with sales, marketing, and IT departmentsLeads customer service teams, interacts directly with customers
Common Industry UsageUsed in industries with CRM systems like retail, finance, techCommon in retail, hospitality, and service sectors

The Customer Relationship Management Operations Manager focuses on optimizing CRM systems and processes to improve customer engagement, while the Customer Service Manager emphasizes managing support teams to ensure customer satisfaction. Both roles require strong communication skills but differ in their core responsibilities and work environments.

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Cities in Texas with the most Customer Relationship Management Operations Manager job openings:

CRM Operations Specialist Remote

YO AI Labs

Dallas, TX • Remote

$40 - $100/hr

Full-time

Posted 10 days ago


Job description

CRM Operations Specialist

Job Type: Contractor
Location: Remote

Job Overview

We are seeking experienced CRM Operations Specialists to contribute to a project focused on optimizing sales operations and customer relationship management processes.

In this role, you will apply your practical expertise in CRM platforms, sales processes, automation, and data management to help improve next-generation AI systems. You will provide real-world insights, evaluate workflows, review CRM data, and validate AI-generated outputs against practical sales operations scenarios.

No prior AI experience is required—your CRM and sales operations expertise is what matters most.

Scope of Work
  1. Evaluate and provide expert input on CRM workflows, sales processes, pipeline management, and automation logic using platforms such as Salesforce, HubSpot, and similar tools.

  2. Document existing sales operations processes, identifying workflow inefficiencies, operational challenges, and opportunities for improvement.

  3. Provide real-world CRM scenarios, examples, and feedback based on industry best practices in sales operations and enablement.

  4. Review, analyze, and annotate CRM records, data, workflows, and user interactions to support AI training objectives.

  5. Evaluate and validate AI-generated outputs for accuracy, relevance, and alignment with real-world sales and CRM operations.

  6. Review and contribute to documentation, process guides, training materials, and other CRM-related content.

  7. Assess CRM data quality and identify inconsistencies, duplication, missing information, and process gaps.

  8. Provide actionable recommendations for improving CRM adoption, workflow efficiency, automation, and sales process consistency.

  9. Collaborate with project teams and reviewers to refine CRM-related datasets, scenarios, and AI evaluation criteria.

Required Skills
  • CRM Operations

  • Sales Operations

  • Salesforce

  • HubSpot

  • CRM Data Management

  • Sales Process Optimization

  • Workflow Automation

  • CRM Data Quality

  • Process Mapping

  • Sales Enablement

  • Business Process Analysis

  • Technical & Process Documentation

Preferred Qualifications
  1. 3+ years of hands-on experience in CRM operations, sales operations, revenue operations, or a related field, with demonstrated expertise in Salesforce and/or HubSpot.

  2. Strong understanding of CRM workflows, sales pipelines, automation, lead management, opportunity management, and customer data processes.

  3. Experience optimizing sales processes, implementing CRM automations, and maintaining high standards of CRM data integrity.

  4. Familiarity with additional platforms such as Close, Apollo, Salesloft, Intercom, Freshdesk, Shopify, Crayon, or Funnel is highly valued.

  5. Strong analytical and process-mapping skills, with the ability to understand and evaluate complex business workflows.

  6. Excellent attention to detail when reviewing CRM data, processes, and system outputs.

  7. Strong written and verbal communication skills, with the ability to provide clear documentation and actionable feedback.

  8. Experience supporting software implementations, CRM training, process improvement initiatives, or sales enablement programs is a plus.

  9. No formal degree is required; practical CRM expertise, hands-on experience, and platform fluency are the primary criteria.