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Customer Relationship Management Operations Manager Jobs in Georgia

Mondo

Manager, CRM

Atlanta, GA · On-site

$105K - $115K/yr

Apply now: CRM Manager , location is Hybrid (Atlanta, GA) . The start date is ASAP for this permanent position. Job Title: CRM Manager Location-Type: Hybrid (Atlanta, GA) Start Date Is: ASAP Duration:

Noblesoft Technologies

CRM Administrator

Atlanta, GA · On-site

Job Title: CRM Administrator Location: Atlanta, GA - Hybrid Duration: 8 months JOB RESPONSIBILITIES ... operational improvements, enhancements and system customizations that meet business needs and ...

Atlanta Fibroid Center

CRM Specialist

Smyrna, GA · On-site

$22 - $25/hr

The CRM Specialist is responsible for managing and maintaining the Customer Relationship Management (CRM) system to ensure accurate data, efficient workflows, and effective communication with ...

TripleTen

Lifecycle CRM Manager

Statesboro, GA · Remote

We\'re looking for a Lifecycle & CRM Growth Manager to own two strategic directions that directly ... High attention to detail and operational discipline. * Strong writing skills with the ability to ...

TripleTen

Lifecycle CRM Manager

Statesboro, GA · Remote

We\'re looking for a Lifecycle & CRM Growth Manager to own two strategic directions that directly ... High attention to detail and operational discipline. * Strong writing skills with the ability to ...

TripleTen

Lifecycle CRM Manager

Statesboro, GA · Remote

We\'re looking for a Lifecycle & CRM Growth Manager to own two strategic directions that directly ... High attention to detail and operational discipline. * Strong writing skills with the ability to ...

SANY America, Inc.

CRM System Expert

Peachtree City, GA · On-site

Description CRM System Expert ABOUT THE ROLE As part of the Americas team, SANY is seeking a driven ... operational, or workplace safety requirements and may require participation in pre employment ...

Strata Information Group

Slate CRM Consultant

Atlanta, GA · On-site +1

$90K - $125K/yr

... CRM, cybersecurity, and strategic advisory services. As a long‑standing and deeply embedded ... operational insight, and a culture rooted in integrity, collaboration, and exceptional client ...

TekWissen

CRM Project Manager

Atlanta, GA

Position : CRM Project Manager Location : Atlanta, GA Duration : 7 month This resource should have 3 to 5 years of experience in managing and executing CRM projects Overall experience of 10+yrs.

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Customer Relationship Management Operations Manager information

What is the difference between Customer Relationship Management Operations Manager vs Customer Service Manager?

AspectCustomer Relationship Management Operations ManagerCustomer Service Manager
Primary FocusOverseeing CRM systems, data analysis, and process optimization to enhance customer relationshipsManaging customer service teams and ensuring customer satisfaction through direct support
Required SkillsCRM software proficiency, data analysis, process improvementCustomer support, communication, conflict resolution
Work EnvironmentCollaborates with sales, marketing, and IT departmentsLeads customer service teams, interacts directly with customers
Common Industry UsageUsed in industries with CRM systems like retail, finance, techCommon in retail, hospitality, and service sectors

The Customer Relationship Management Operations Manager focuses on optimizing CRM systems and processes to improve customer engagement, while the Customer Service Manager emphasizes managing support teams to ensure customer satisfaction. Both roles require strong communication skills but differ in their core responsibilities and work environments.

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Infographic showing various Customer Relationship Management Operations Manager job openings in Georgia as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Manager, CRM

Mondo

Atlanta, GA • On-site

$105K - $115K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

Apply now: CRM Manager, location is Hybrid (Atlanta, GA). The start date is ASAP for this permanent position.

Job Title: CRM ManagerLocation-Type: Hybrid (Atlanta, GA)Start Date Is: ASAPDuration: PermanentCompensation Range: $105,000 – $115,000 annuallyBenefits: Eligible for Health, Dental, Vision, 401K, PTOMust be authorized to work in the U.S. This position is not eligible for sponsorship.

Job Description:

Support the client's restaurant brand marketing initiatives by developing and executing data-driven CRM strategies across email, SMS, and push notification channels to drive customer engagement, retention, and revenue growth.

Day-to-Day Responsibilities:

  • Own day-to-day CRM execution across email, SMS, and push notifications for an assigned brand.
  • Build and manage lifecycle marketing journeys including acquisition, activation, retention, and win-back campaigns.
  • Develop and maintain the CRM campaign calendar in partnership with brand stakeholders.
  • Coordinate campaign briefs, QA, deployment, and post-campaign reporting.
  • Drive A/B testing initiatives including subject lines, offers, messaging, and send-time optimization.
  • Partner with creative agencies to execute campaign assets across owned channels.
  • Collaborate with analytics teams to measure campaign performance and incremental revenue impact.
  • Present CRM performance insights and recommendations to cross-functional stakeholders.
  • Support owned-channel execution for pilot marketing initiatives.
  • Manage CRM priorities while adapting to changing business needs.

Minimum Requirements:

  • 4 years of CRM or lifecycle marketing experience supporting consumer-facing brands.
  • Hands-on experience executing campaigns through enterprise CRM platforms (Salesforce Marketing Cloud, Marigold, Braze, Mailchimp, Constant Contact, or similar).
  • Experience deploying email campaigns within a CRM platform.
  • Strong understanding of lifecycle marketing and customer journey optimization.
  • Experience managing email, SMS, and push notification campaigns.
  • Ability to connect marketing initiatives to business outcomes and ROI.
  • Experience partnering with analytics teams to evaluate campaign effectiveness.
  • Strong A/B testing experience.
  • Excellent organizational, communication, and stakeholder management skills.
  • Bachelor's degree in Marketing, Business, Analytics, or related field (or equivalent experience).

Preferred Qualifications:

  • Salesforce Marketing Cloud experience.
  • Restaurant, hospitality, travel, or franchise industry experience.
  • Experience supporting multiple brands or business units.
  • Experience working with creative agencies.
  • Experience presenting campaign performance to executive or business stakeholders.