Atlanta, GA · Remote
$40 - $100/hr
CRM Operations Specialist Job Type: Contractor Location: Remote Job Overview We are seeking experienced CRM Operations Specialists to contribute to a project focused on optimizing sales operations ...
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Atlanta, GA · Remote
$40 - $100/hr
CRM Operations Specialist Job Type: Contractor Location: Remote Job Overview We are seeking experienced CRM Operations Specialists to contribute to a project focused on optimizing sales operations ...
Atlanta, GA · On-site +1
$60K/yr
This role partners closely with CRM Strategy, Loyalty, Creative, Analytics, Brand teams, and CRM Operations. While CRM Ops manages technical build and deployment, this role is responsible for ...
Atlanta, GA · On-site +1
$60K/yr
This role partners closely with CRM Strategy, Loyalty, Creative, Analytics, Brand teams, and CRM Operations. While CRM Ops manages technical build and deployment, this role is responsible for ...
Atlanta, GA · On-site
$60K/yr
This role partners closely with CRM Strategy, Loyalty, Creative, Analytics, Brand teams, and CRM Operations. While CRM Ops manages technical build and deployment, this role is responsible for ...
Atlanta, GA · On-site
$60K/yr
This role partners closely with CRM Strategy, Loyalty, Creative, Analytics, Brand teams, and CRM Operations. While CRM Ops manages technical build and deployment, this role is responsible for ...
Atlanta, GA · On-site +1
$60K/yr
This role partners closely with CRM Strategy, Loyalty, Creative, Analytics, Brand teams, and CRM Operations. While CRM Ops manages technical build and deployment, this role is responsible for ...
Atlanta, GA · On-site +1
$60K/yr
This role partners closely with CRM Strategy, Loyalty, Creative, Analytics, Brand teams, and CRM Operations. While CRM Ops manages technical build and deployment, this role is responsible for ...
Alpharetta, GA · On-site
$70/hr
They want to hire an experienced Customer Relationship Manager to manage and grow a $1.2mm book of ... Delegate daily assignments to Operations Supervisors. Provide direction and onsite coordination as ...
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Alpharetta, GA · On-site
$70/hr
They want to hire an experienced Customer Relationship Manager to manage and grow a $1.2mm book of ... Delegate daily assignments to Operations Supervisors. Provide direction and onsite coordination as ...
Alpharetta, GA · On-site
$70/hr
They want to hire an experienced Customer Relationship Manager to manage and grow a $1.2mm book of ... Delegate daily assignments to Operations Supervisors. Provide direction and onsite coordination as ...
Alpharetta, GA · On-site
$70/hr
They want to hire an experienced Customer Relationship Manager to manage and grow a $1.2mm book of ... Delegate daily assignments to Operations Supervisors. Provide direction and onsite coordination as ...
$70/hr
They want to hire an experienced Customer Relationship Manager to manage and grow a $1.2mm book of ... Delegate daily assignments to Operations Supervisors. Provide direction and onsite coordination as ...
$70/hr
They want to hire an experienced Customer Relationship Manager to manage and grow a $1.2mm book of ... Delegate daily assignments to Operations Supervisors. Provide direction and onsite coordination as ...
Atlanta, GA · On-site +1
$60K/yr
This role partners closely with CRM Strategy, Loyalty, Creative, Analytics, Brand teams, and CRM Operations. While CRM Ops manages technical build and deployment, this role is responsible for ...
Atlanta, GA · On-site +1
$60K/yr
This role partners closely with CRM Strategy, Loyalty, Creative, Analytics, Brand teams, and CRM Operations. While CRM Ops manages technical build and deployment, this role is responsible for ...
Position Summary Summary As a CRM & Lifecycle Marketing Manager supporting both Loyalty and iLottery business growth, you will be responsible for developing and growing client capabilities while ...
Position Summary Summary As a CRM & Lifecycle Marketing Manager supporting both Loyalty and iLottery business growth, you will be responsible for developing and growing client capabilities while ...
Atlanta, GA · On-site
$105K - $115K/yr
Apply now: CRM Manager , location is Hybrid (Atlanta, GA) . The start date is ASAP for this permanent position. Job Title: CRM Manager Location-Type: Hybrid (Atlanta, GA) Start Date Is: ASAP Duration:
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Atlanta, GA · On-site
$105K - $115K/yr
Apply now: CRM Manager , location is Hybrid (Atlanta, GA) . The start date is ASAP for this permanent position. Job Title: CRM Manager Location-Type: Hybrid (Atlanta, GA) Start Date Is: ASAP Duration:
Dalton, GA · On-site
... Operations, IT, and Customer Experience to work smarter and more collaboratively.Duties ... Configure CRM architecture to align with organizational goals across multiple divisions and ...
Dalton, GA · On-site
... Operations, IT, and Customer Experience to work smarter and more collaboratively.Duties ... Configure CRM architecture to align with organizational goals across multiple divisions and ...
Smyrna, GA · On-site
The CRM Specialist is responsible for managing and maintaining the Customer Relationship Management (CRM) system to ensure accurate data, efficient workflows, and effective communication with ...
Smyrna, GA · On-site
The CRM Specialist is responsible for managing and maintaining the Customer Relationship Management (CRM) system to ensure accurate data, efficient workflows, and effective communication with ...
Atlanta, GA · On-site
Job Title: CRM Administrator Location: Atlanta, GA - Hybrid Duration: 8 months JOB RESPONSIBILITIES ... operational improvements, enhancements and system customizations that meet business needs and ...
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Atlanta, GA · On-site
Job Title: CRM Administrator Location: Atlanta, GA - Hybrid Duration: 8 months JOB RESPONSIBILITIES ... operational improvements, enhancements and system customizations that meet business needs and ...
Smyrna, GA · On-site
$22 - $25/hr
The CRM Specialist is responsible for managing and maintaining the Customer Relationship Management (CRM) system to ensure accurate data, efficient workflows, and effective communication with ...
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Smyrna, GA · On-site
$22 - $25/hr
The CRM Specialist is responsible for managing and maintaining the Customer Relationship Management (CRM) system to ensure accurate data, efficient workflows, and effective communication with ...
Columbus, GA · On-site
MS Dynamics CRM Columbus GA Long Term - Contract to hire No C2C RESPONSIBILITIES: MS Dynamics CRM Development REQUIRED SKILLS: • Dynamics 365 CRM Online or 2016 • CRM Workflow, Plugins, Reports ...
Columbus, GA · On-site
MS Dynamics CRM Columbus GA Long Term - Contract to hire No C2C RESPONSIBILITIES: MS Dynamics CRM Development REQUIRED SKILLS: • Dynamics 365 CRM Online or 2016 • CRM Workflow, Plugins, Reports ...
Peachtree City, GA · On-site
Description CRM System Expert ABOUT THE ROLE As part of the Americas team, SANY is seeking a driven ... operational, or workplace safety requirements and may require participation in pre employment ...
Peachtree City, GA · On-site
Description CRM System Expert ABOUT THE ROLE As part of the Americas team, SANY is seeking a driven ... operational, or workplace safety requirements and may require participation in pre employment ...
Atlanta, GA · On-site
Overview: CRM Administrator (781112) Local to Atlanta GA GENERAL DESCRIPTION: We are seeking a ... operational improvements, enhancements and system customizations that meet business needs and ...
Atlanta, GA · On-site
Overview: CRM Administrator (781112) Local to Atlanta GA GENERAL DESCRIPTION: We are seeking a ... operational improvements, enhancements and system customizations that meet business needs and ...
Atlanta, GA · On-site
Manage users, permissions, configurations, and system settings to support operational needs ... Manage CRM architecture: Maintain and optimize CRM objects, properties, pipelines, workflows, and ...
Atlanta, GA · On-site
Manage users, permissions, configurations, and system settings to support operational needs ... Manage CRM architecture: Maintain and optimize CRM objects, properties, pipelines, workflows, and ...
Atlanta, GA · On-site
Manage users, permissions, configurations, and system settings to support operational needs ... Manage CRM architecture: Maintain and optimize CRM objects, properties, pipelines, workflows, and ...
Atlanta, GA · On-site
Manage users, permissions, configurations, and system settings to support operational needs ... Manage CRM architecture: Maintain and optimize CRM objects, properties, pipelines, workflows, and ...
Atlanta, GA · On-site +1
$90K - $125K/yr
... CRM, cybersecurity, and strategic advisory services. As a long‑standing and deeply embedded ... operational insight, and a culture rooted in integrity, collaboration, and exceptional client ...
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Atlanta, GA · On-site +1
$90K - $125K/yr
... CRM, cybersecurity, and strategic advisory services. As a long‑standing and deeply embedded ... operational insight, and a culture rooted in integrity, collaboration, and exceptional client ...
| Aspect | Customer Relationship Management Operations Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Overseeing CRM systems, data analysis, and process optimization to enhance customer relationships | Managing customer service teams and ensuring customer satisfaction through direct support |
| Required Skills | CRM software proficiency, data analysis, process improvement | Customer support, communication, conflict resolution |
| Work Environment | Collaborates with sales, marketing, and IT departments | Leads customer service teams, interacts directly with customers |
| Common Industry Usage | Used in industries with CRM systems like retail, finance, tech | Common in retail, hospitality, and service sectors |
The Customer Relationship Management Operations Manager focuses on optimizing CRM systems and processes to improve customer engagement, while the Customer Service Manager emphasizes managing support teams to ensure customer satisfaction. Both roles require strong communication skills but differ in their core responsibilities and work environments.
For Customer Relationship Management Operations Manager jobs in Georgia, the most frequently searched job titles are:
The top searched job categories for Customer Relationship Management Operations Manager jobs in Georgia are:
Cities in Georgia with the most Customer Relationship Management Operations Manager job openings:
Atlanta, GA • Remote
$40 - $100/hr
Full-time
Posted 18 days ago
Evaluate and provide expert input on CRM workflows, sales processes, pipeline management, and automation logic.
Document existing sales operations processes, identifying workflow inefficiencies, operational challenges, and opportunities for improvement.
Review, analyze, and annotate CRM records, data, workflows, and user interactions to support AI training objectives.
Job Type: Contractor
Location: Remote
We are seeking experienced CRM Operations Specialists to contribute to a project focused on optimizing sales operations and customer relationship management processes.
In this role, you will apply your practical expertise in CRM platforms, sales processes, automation, and data management to help improve next-generation AI systems. You will provide real-world insights, evaluate workflows, review CRM data, and validate AI-generated outputs against practical sales operations scenarios.
No prior AI experience is required—your CRM and sales operations expertise is what matters most.
Scope of WorkEvaluate and provide expert input on CRM workflows, sales processes, pipeline management, and automation logic using platforms such as Salesforce, HubSpot, and similar tools.
Document existing sales operations processes, identifying workflow inefficiencies, operational challenges, and opportunities for improvement.
Provide real-world CRM scenarios, examples, and feedback based on industry best practices in sales operations and enablement.
Review, analyze, and annotate CRM records, data, workflows, and user interactions to support AI training objectives.
Evaluate and validate AI-generated outputs for accuracy, relevance, and alignment with real-world sales and CRM operations.
Review and contribute to documentation, process guides, training materials, and other CRM-related content.
Assess CRM data quality and identify inconsistencies, duplication, missing information, and process gaps.
Provide actionable recommendations for improving CRM adoption, workflow efficiency, automation, and sales process consistency.
Collaborate with project teams and reviewers to refine CRM-related datasets, scenarios, and AI evaluation criteria.
CRM Operations
Sales Operations
Salesforce
HubSpot
CRM Data Management
Sales Process Optimization
Workflow Automation
CRM Data Quality
Process Mapping
Sales Enablement
Business Process Analysis
Technical & Process Documentation
3+ years of hands-on experience in CRM operations, sales operations, revenue operations, or a related field, with demonstrated expertise in Salesforce and/or HubSpot.
Strong understanding of CRM workflows, sales pipelines, automation, lead management, opportunity management, and customer data processes.
Experience optimizing sales processes, implementing CRM automations, and maintaining high standards of CRM data integrity.
Familiarity with additional platforms such as Close, Apollo, Salesloft, Intercom, Freshdesk, Shopify, Crayon, or Funnel is highly valued.
Strong analytical and process-mapping skills, with the ability to understand and evaluate complex business workflows.
Excellent attention to detail when reviewing CRM data, processes, and system outputs.
Strong written and verbal communication skills, with the ability to provide clear documentation and actionable feedback.
Experience supporting software implementations, CRM training, process improvement initiatives, or sales enablement programs is a plus.
No formal degree is required; practical CRM expertise, hands-on experience, and platform fluency are the primary criteria.
