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Customer Relationship Management Operations Jobs in Virginia

Booz Allen Hamilton, Inc.

CRM Operations Analyst

Mclean, VA · On-site

$48K - $98K/yr

CRM Operations Analyst The Opportunity: Serve as an operations analyst and subject matter expert for the company's opportunity pipeline and customer relationship management (CRM) system. Work closely ...

Booz Allen Hamilton, Inc.

CRM Operations Analyst

Mclean, VA · On-site +1

$48K - $98K/yr

Share CRM Operations Analyst The Opportunity: Serve as an operations analyst and subject matter expert for the company's opportunity pipeline and customer relationship management (CRM) system. Work ...

Booz Allen Hamilton

CRM Operations Analyst

Mclean, VA · On-site

$48K - $98K/yr

CRM Operations Analyst The Opportunity: Serve as an operations analyst and subject matter expert for the company's opportunity pipeline and customer relationship management(CRM) system. Work closely ...

New

Hilton Worldwide Holdings, Inc.

Manager, CRM

Mclean, VA · On-site

$90K - $120K/yr

As a CRM manager, you will support the team in increasing customer acquisition and retention, generate engagement through multi-channel marketing campaigns, and foster recognition of loyalty benefits.

LSU AgCenter

CRM Administrator

Alexandria, VA

Bachelor's degree * 3-5 years of experience in higher education administration, admissions operations, data management or process improvement * Advanced proficiency with CRM and Student Information ...

Mondo

Sr CRM Developer

Vienna, VA · On-site

$125K - $145K/yr

Apply now: Sr. CRM Developer, location is Hybrid. The start date is ASAP for this permanent position. Job Title: Sr. CRM Developer Location-Type: Hybrid (Vienna, VA or Raleigh, NC - 1-2 Days Onsite ...

Booz Allen Hamilton, Inc.

CRM Program Specialist

Mclean, VA · On-site +1

$86K - $198K/yr

Promote CRM best practices through effective use of Salesforce functionality to support users and enhance operational efficiency. Build and maintain workflows and automation to continuously improve ...

Booz Allen Hamilton

CRM Program Specialist

Mclean, VA

$86K - $198K/yr

CRM Program Specialist The Opportunity: Drivethe adoption ofthe company's opportunitypipeline ... Ability to support continuous improvement and operational excellence * Ability to thrive in a fast ...

New

Arka Infotech Inc

Siebel CRM Tester

Alexandria, VA

Siebel CRM Tester 12-24 months (plus extensions) Alexandria, VA 08/03/2015 US CITIZENS ONLY MUST HAVE ACTIVE GOVERNMENT CLEARANCE I need a strong Siebel CRM tester with proven experience testing ...

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CRM Operations Analyst

Booz Allen Hamilton, Inc.

Mclean, VA • On-site

$48K - $98K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 4 days ago

Booz Allen Hamilton rating

8.8

Company rating: 8.8 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

13th of 72 rated business consultants

Job description

CRM Operations Analyst
The Opportunity:
Serve as an operations analyst and subject matter expert for the company's opportunity pipeline and customer relationship management (CRM) system. Work closely with internal customers to manage licensing, provide training and guidance on pipeline and relationship tracking best practices, maintain documentation, and solve end-user inquiries. Conduct pipeline analytics and create and execute reports and dashboards. Develop documentation and communications for end-users. Conduct user acceptance testing of system enhancements. Due to the nature of work performed within this facility, U.S. citizenship is required.
You Have:
  • Experience with Salesforce
  • Experience with Microsoft Word, Excel, Outlook, and PowerPoint
  • Ability to perform system analytics
  • Bachelor's degree

Nice If You Have:
  • Experience with Microsoft Dynamics 365 and Microsoft Power Platform
  • Experience with business intelligence tools, including Tableau or Power BI
  • Ability to display a passion for continuous improvement and operational excellence
  • Ability to thrive in a fast-paced, high-performance enterprise environment
  • Possession of strong written and oral communication skills, to communicate with audiences varying in size and seniority
  • Possession of strong organizational skills

Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $48,000.00 to $98,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.
Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

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About Booz Allen Hamilton

Sourced by ZipRecruiter

Booz Allen Hamilton is a leading provider of management and technology consulting services to the US government in defense, intelligence, and civil markets. Headquartered in McLean, Virginia, the firm also serves major corporations, institutions, and not-for-profit organizations. Founded in 1914 by Edwin G. Booz, the company has a long-standing tradition of helping clients achieve success by delivering a wide range of consulting services that include strategic planning, human capital and learning, communication, systems development, and others. The company's mission is to empower people to change the world, and it has a reputation for maintaining the highest standards of integrity and-excellence.

Industry

It services

Company size

10,000+ Employees

Headquarters location

McLean, VA, US

Year founded

1914

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