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Customer Relationship Management Operations Manager Jobs in Virginia

The operations specialist will be responsible for administering and optimizing Followup CRM, supporting executive reporting and dashboards, driving CRM adoption across the company, coordinating ...

The operations specialist will be responsible for administering and optimizing Followup CRM, supporting executive reporting and dashboards, driving CRM adoption across the company, coordinating ...

The operations specialist will be responsible for administering and optimizing Followup CRM, supporting executive reporting and dashboards, driving CRM adoption across the company, coordinating ...

Bachelor's degree * 3-5 years of experience in higher education administration, admissions operations, data management or process improvement * Advanced proficiency with CRM and Student Information ...

CRM Program Specialist

Mclean, VA · On-site

$86.80 - $198/hr

... operational efficiency. Build and maintain workflows and automationto continuously improve the CRM ... user experience . Partner with cross-functional teams to improve processes and increase platform ...

Sr CRM Developer

Vienna, VA · On-site

$125K - $145K/yr

Apply now: Sr. CRM Developer, location is Hybrid. The start date is ASAP for this permanent position. Job Title: Sr. CRM Developer Location-Type: Hybrid (Vienna, VA or Raleigh, NC - 1-2 Days Onsite ...

CRM Program Specialist

Mclean, VA · On-site +1

$86K - $198K/yr

Promote CRM best practices through effective use of Salesforce functionality to support users and enhance operational efficiency. Build and maintain workflows and automation to continuously improve ...

Siebel CRM Tester 12-24 months (plus extensions) Alexandria, VA 08/03/2015 US CITIZENS ONLY MUST HAVE ACTIVE GOVERNMENT CLEARANCE I need a strong Siebel CRM tester with proven experience testing ...

CRM Program Specialist

Mclean, VA · On-site

$86K - $198K/yr

CRM Program Specialist The Opportunity: Drivethe adoption ofthe company's opportunitypipeline ... Ability to support continuous improvement and operational excellence * Ability to thrive in a fast ...

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Customer Relationship Management Operations Manager information

What is the difference between Customer Relationship Management Operations Manager vs Customer Service Manager?

AspectCustomer Relationship Management Operations ManagerCustomer Service Manager
Primary FocusOverseeing CRM systems, data analysis, and process optimization to enhance customer relationshipsManaging customer service teams and ensuring customer satisfaction through direct support
Required SkillsCRM software proficiency, data analysis, process improvementCustomer support, communication, conflict resolution
Work EnvironmentCollaborates with sales, marketing, and IT departmentsLeads customer service teams, interacts directly with customers
Common Industry UsageUsed in industries with CRM systems like retail, finance, techCommon in retail, hospitality, and service sectors

The Customer Relationship Management Operations Manager focuses on optimizing CRM systems and processes to improve customer engagement, while the Customer Service Manager emphasizes managing support teams to ensure customer satisfaction. Both roles require strong communication skills but differ in their core responsibilities and work environments.

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For Customer Relationship Management Operations Manager jobs in Virginia, the most frequently searched job titles are:

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What cities in Virginia are hiring for Customer Relationship Management Operations Manager jobs?

Cities in Virginia with the most Customer Relationship Management Operations Manager job openings:

Infographic showing various Customer Relationship Management Operations Manager job openings in Virginia as of June 2026, with employment types broken down into 64% Full Time, 30% Part Time, 2% Temporary, and 4% Contract. Highlights an 76% Physical, 1% Hybrid, and 23% Remote job distribution.

CRM Operations Intern - Spring 2027

CPAC Foundation

Alexandria, VA • On-site

$16.25 - $21.50/hr

Part-time

Re-posted 9 days ago


Job description

The CRM Operations Intern builds and maintains the structure of the organization's constituent database - the workflows, tags, and reports other departments work inside. This role teaches system design, not just data entry.
This role is ideal for: A systems thinker who wants to build the structure other people work inside, rather than working inside someone else's.
For core duties, qualifications, and other information about this role, visit careers.cpac.org and search for "CRM Operations Intern."