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Customer Relationship Management Operations Manager Jobs in Virginia

Manager, CRM

Mclean, VA · On-site

$90K - $120K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

As a CRM manager, you will support the team in increasing customer acquisition and retention, generate engagement through multi-channel marketing campaigns, and foster recognition of loyalty benefits.

Great Hill Solutions, LLC is seeking a CRM Manager to support a Department of Defense (DoD) Combat Support Agency as part of a strategic Contract Resource Management (CRM) remediation and sustainment ...

CRM Administrator

Alexandria, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Bachelor's degree * 3-5 years of experience in higher education administration, admissions operations, data management or process improvement * Advanced proficiency with CRM and Student Information ...

CRM Administrator

Alexandria, VA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Bachelor's degree * 3-5 years of experience in higher education administration, admissions operations, data management or process improvement * Advanced proficiency with CRM and Student Information ...

Sr CRM Developer

Vienna, VA · On-site

$125K - $145K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Apply now: Sr. CRM Developer, location is Hybrid. The start date is ASAP for this permanent position. Job Title: Sr. CRM Developer Location-Type: Hybrid (Vienna, VA or Raleigh, NC - 1-2 Days Onsite ...

CRM Program Specialist

Mclean, VA · On-site +1

$86K - $198K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Promote CRM best practices through effective use of Salesforce functionality to support users and enhance operational efficiency. Build and maintain workflows and automation to continuously improve ...

CRM Program Specialist

Mclean, VA · On-site

$86K - $198K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Promote CRM best practices through effective use of Salesforce functionality to support users and enhance operational efficiency. Build and maintain workflows and automation to continuously improve ...

Siebel CRM Tester 12-24 months (plus extensions) Alexandria, VA 08/03/2015 US CITIZENS ONLY MUST HAVE ACTIVE GOVERNMENT CLEARANCE I need a strong Siebel CRM tester with proven experience testing ...

CRM Program Specialist

Mclean, VA · On-site

$86K - $198K/yr

  • Medical

  • Life

  • Retirement

  • PTO

CRM Program Specialist The Opportunity: Drivethe adoption ofthe company's opportunitypipeline ... Ability to support continuous improvement and operational excellence * Ability to thrive in a fast ...

Siebel CRM Developer 12-24 month (plus extension) Alexandria, VA 08/03/2015 **US CITIZEN ONLY** I need a strong Siebel CRM Developer with expertise in EAI, workflow and integration. This person must ...

Sr. IT CRM Developer

Vienna, VA · On-site

$140K - $160K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Description About the role We are seeking a Sr. CRM Developer to lead the technical development and optimization of our omnichannel marketing and patient engagement campaigns. This is a hands-on ...

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Customer Relationship Management Operations Manager information

What is the difference between Customer Relationship Management Operations Manager vs Customer Service Manager?

AspectCustomer Relationship Management Operations ManagerCustomer Service Manager
Primary FocusOverseeing CRM systems, data analysis, and process optimization to enhance customer relationshipsManaging customer service teams and ensuring customer satisfaction through direct support
Required SkillsCRM software proficiency, data analysis, process improvementCustomer support, communication, conflict resolution
Work EnvironmentCollaborates with sales, marketing, and IT departmentsLeads customer service teams, interacts directly with customers
Common Industry UsageUsed in industries with CRM systems like retail, finance, techCommon in retail, hospitality, and service sectors

The Customer Relationship Management Operations Manager focuses on optimizing CRM systems and processes to improve customer engagement, while the Customer Service Manager emphasizes managing support teams to ensure customer satisfaction. Both roles require strong communication skills but differ in their core responsibilities and work environments.

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For Customer Relationship Management Operations Manager jobs in Virginia, the most frequently searched job titles are:

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The top searched job categories for Customer Relationship Management Operations Manager jobs in Virginia are:

What cities in Virginia are hiring for Customer Relationship Management Operations Manager jobs?

Cities in Virginia with the most Customer Relationship Management Operations Manager job openings:

Infographic showing various Customer Relationship Management Operations Manager job openings in Virginia as of June 2026, with employment types broken down into 64% Full Time, 30% Part Time, 2% Temporary, and 4% Contract. Highlights an 76% Physical, 1% Hybrid, and 23% Remote job distribution.

CRM Operations Intern - Fall 2026

CPAC Foundation

Alexandria, VA • On-site

$16.25 - $21.50/hr

Part-time

Posted 18 days ago


Job description

The CRM Operations Intern builds and maintains the structure of the organization's constituent database - the workflows, tags, and reports other departments work inside. This role teaches system design, not just data entry.
This role is ideal for: A systems thinker who wants to build the structure other people work inside, rather than working inside someone else's.
For core duties, qualifications, and other information about this role, visit careers.cpac.org and search for "CRM Operations Intern."