ZipRecruiter

Log In

1

Customer Operations Coordinator Jobs (NOW HIRING)

French Feast Inc

Be Seen First

Order Entry & Customer Operations Coordinator

Oakland, NJ · On-site

$18 - $23/hr

... customer service, and logistics coordination. This role is central to ensuring accurate order ... Support general office and operations tasks as needed Qualifications * Strong data entry and ...

French Feast Inc

Be Seen First

Order Entry & Customer Operations Coordinator

Oakland, NJ · On-site

$18 - $23/hr

... customer service, and logistics coordination. This role is central to ensuring accurate order ... Support general office and operations tasks as needed Qualifications * Strong data entry and ...

California Closets

Operations Coordinator

Poway, CA · On-site

Serving as a primary point of contact for customers-both in person and through phone and email ... The Operations Coordinator partners closely with the Centralized Scheduling Team to ensure the ...

NSI

Customer Operations Specialist

Elmhurst, IL · On-site

NSI is seeking a detail-oriented and proactive Customer Operations Specialist to support day-to-day customer order management and operational coordination. Reporting to the VP of Sales, this role ...

Topcon

Customer Operations Specialist

Fort Atkinson, WI · On-site

Operational Coordination * Act as the central coordination point for customer-related operational issues. * Collaborate across departments to resolve order fulfillment challenges. * Reduce internal ...

NSI

Customer Operations Specialist

Elmhurst, IL · On-site

NSI is seeking a detail-oriented and proactive Customer Operations Specialist to support day-to-day customer order management and operational coordination. Reporting to the VP of Sales, this role ...

Southern Shingles

Operations Coordinator

Norcross, GA · On-site

With a strong emphasis on operational efficiency and customer service excellence, the Operations Coordinator plays a pivotal role in supporting the branch's operational objectives and maintaining ...

JMF Underground

Operations Coordinator

Mechanicsburg, PA · On-site

$55K - $65K/yr

We provide services to our customers under 4 company brands: Precision Pipeline Services, SabCon Underground, Allegheny Contracting, and JMF. About the Role: The Operations Coordinator provides ...

next page

Showing results 1-20

All JobsCustomer Operations JobsCustomer Operations Coordinator Jobs

Customer Operations Coordinator information

See salary details

$13

$24

$37

How much do customer operations coordinator jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for customer operations coordinator in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $27.88 per hour, depending on experience, location, and employer.

How much do operations coordinators make in the US?

Operations coordinators in the US typically earn an average salary of around $45,000 to $60,000 per year, depending on experience, location, and industry. Entry-level roles may start lower, while experienced coordinators or those in high-demand sectors can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

Is a coordinator a higher position than a manager?

In most organizational structures, a coordinator role is considered lower than a manager role. Coordinators typically handle specific tasks or projects under a manager’s supervision, while managers oversee teams, make strategic decisions, and have broader responsibilities. The hierarchy can vary by company, but generally, management positions are higher than coordination roles.

What does a Customer Operations Coordinator do?

A Customer Operations Coordinator is responsible for managing and improving the processes that ensure excellent customer service within a company. They act as a liaison between customers and internal teams, handling inquiries, resolving issues, and coordinating with various departments to meet customer needs. Their duties often include tracking orders, managing customer accounts, and supporting the implementation of operational policies. The role requires strong communication, organizational, and problem-solving skills to ensure customer satisfaction and efficient operations.

What does an Operations Coordinator do?

An Operations Coordinator manages daily business activities to ensure smooth operations within a company. They handle tasks such as coordinating between departments, managing schedules, and supporting process improvements, often using tools like spreadsheets and project management software. Strong organizational and communication skills are essential for this role.

How does a Customer Operations Coordinator typically collaborate with other departments to resolve customer issues?

Customer Operations Coordinators frequently work cross-functionally, serving as a bridge between customers and internal teams such as sales, logistics, and technical support. When a customer issue arises, they coordinate with these departments to gather necessary information, track progress, and ensure timely resolution. This collaborative approach helps streamline communication, prevent misunderstandings, and deliver a seamless customer experience. Strong interpersonal and organizational skills are essential, as coordinators often manage multiple cases at once while keeping all stakeholders informed.

What are the key skills and qualifications needed to thrive as a Customer Operations Coordinator, and why are they important?

To thrive as a Customer Operations Coordinator, you need strong organizational skills, attention to detail, and a background in business administration or customer service. Familiarity with CRM software, order management systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset help individuals excel in this role. These skills ensure efficient operations, high customer satisfaction, and seamless coordination between internal teams and clients.

What is the difference between Customer Operations Coordinator vs Customer Service Representative?

AspectCustomer Operations CoordinatorCustomer Service Representative
Primary FocusOversees customer account processes, manages operational workflows, and ensures service delivery efficiency.Handles direct customer inquiries, provides support, and resolves issues.
Required SkillsProcess management, coordination, communication, basic technical knowledge.Communication, problem-solving, product knowledge, interpersonal skills.
Work EnvironmentOffice setting, cross-department collaboration, often involved in backend operations.Call centers, retail, online support channels, direct customer interaction.
Common CertificationsCustomer service certifications, project management basics, CRM proficiency.Customer service certifications, communication skills training.

The Customer Operations Coordinator focuses on managing customer account processes and operational workflows, often working behind the scenes to ensure service efficiency. In contrast, the Customer Service Representative directly interacts with customers to address inquiries and resolve issues. Both roles require strong communication skills, but their daily tasks and work environments differ significantly.

What is the highest paying job as a coordinator?

The highest paying roles for coordinators often include senior or specialized positions such as Program Manager, Operations Manager, or Project Director, which typically require additional experience and certifications. These roles can offer higher salaries due to increased responsibilities and leadership requirements within organizations.
What cities are hiring for Customer Operations Coordinator jobs? Cities with the most Customer Operations Coordinator job openings:
What are the most commonly searched types of Customer Operations jobs? The most popular types of Customer Operations jobs are:
What states have the most Customer Operations Coordinator jobs? States with the most job openings for Customer Operations Coordinator jobs include:
What job categories do people searching Customer Operations Coordinator jobs look for? The top searched job categories for Customer Operations Coordinator jobs are:
Customer Operations Coordinator jobs near you
Infographic showing various Customer Operations Coordinator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $51,511 per year, or $24.8 per hour.

Order Entry & Customer Operations Coordinator

French Feast Inc

Oakland, NJ • On-site

$18 - $23/hr

Full-time

Medical, PTO

Posted 10 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

We are a gourmet food company seeking a detail-oriented and reliable individual to support our order processing, customer service, and logistics coordination.

This role is central to ensuring accurate order fulfillment and smooth communication between customers, sales, and shipping partners.

Key Responsibilities

  • Receive and process customer orders via phone and email
  • Enter and manage orders in the company system with a high level of accuracy
  • Provide customers with product, pricing, and order status information
  • Maintain and update customer records and order history
  • Verify order accuracy, pricing, product availability, and shipping details
  • Coordinate with shipping carriers and assist with freight quotes and scheduling (LTL and parcel)
  • Communicate with internal teams to resolve order or fulfillment issues
  • Support general office and operations tasks as needed

Qualifications

  • Strong data entry and computer skills (experience with order management or ERP systems a plus)
  • Excellent attention to detail and accuracy in fast-paced environments
  • Strong communication skills (phone and email) with a customer-first mindset
  • Ability to multitask and manage competing priorities
  • Comfortable working both independently and as part of a small team
  • Problem-solving mindset and willingness to learn
  • Experience in customer service, order processing, logistics, or wholesale distribution preferred
  • Ability to occasionally lift up to 35 lbs

Company Description

French Feast is an importer and distributor of French foods to independent gourmet food stores across the country. Founded in 1999, French Feast's product portfolio includes popular favorites, regional specialties, and high-end gourmet items prized by foodies and chefs. French Feast boasts a close-knit team of 16 employees in an environment that values curiosity and initiative, all in the context of excellent customer service.