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Global Operations Coordinator Jobs (NOW HIRING)

As a Global Operations Coordinator (GOC), you are part of the Global Operations Coordinator first-call capability in a fast-paced environment handling all inbound contact from our customers, clients ...

The Operational Transformation Coordinator is responsible for supporting the Chief Operating Officer (COO) to drive organizational change through a refresh of organization-wide operational ...

Director, Global Operations FLSA Status: Exempt Full-Time Location: Remote WHO WE ARE: MGT is a ... Vendor Management & Accountability Lead coordination with global providers, including oversight of ...

Operations Coordinator DEPARTMENT: Operations REPORTS TO: Operations Manager/Director of Operations ... ASM Global, the leader in privately managed public assembly facilities, has an excellent and ...

Operations Coordinator DEPARTMENT: Operations REPORTS TO: Operations Manager/Director of Operations ... ASM Global, the leader in privately managed public assembly facilities, has an excellent and ...

Operations Coordinator

New York, NY · On-site

$17 - $18.50/hr

We are partnering with a global lifestyle brand seeking an Operations Coordinator on a part-time basis. The Operations Coordinator will be a part of the global logistics team, and the ideal candidate ...

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We ... The Operations Coordinator will be responsible for assisting with day-to-day operations of the ...

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We ... The Operations Coordinator will be responsible for assisting with day-to-day operations of the ...

Clair Global is seeking an Operations Coordinator to join the team! The Operations Coordinator is responsible for synchronizing various managers and departments within the company, client relations ...

New

Operations Coordinator

Wheeling, IL · On-site

$24 - $36/hr

Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution ... The Operations Coordinator will be responsible for supporting daily manufacturing operations by ...

Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution ... The Operations Coordinator will be responsible for supporting daily manufacturing operations by ...

Lead crossfunctional coordination on new product introductions, ensuring operational readiness ... Champion a global culture of quality, safety, environmental stewardship, and regulatory compliance ...

Summary Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an Operations Coordinator at NRG Park in Houston, Texas. NRG Park is in ...

As a global leader in high-quality grass seed for agriculture and turf, we're helping create a greener, more sustainable future. We're currently seeking an Operations Coordinator to support our day ...

Summary Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an Operations Coordinator at NRG Park in Houston, Texas. NRG Park is in ...

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Global Operations Coordinator information

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How much do global operations coordinator jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for global operations coordinator in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $27.88 per hour, depending on experience, location, and employer.

What does a Global Operations Coordinator do?

A Global Operations Coordinator is responsible for managing and streamlining the logistical, administrative, and communication processes across international operations for a company. They coordinate activities between different departments and regions, ensuring that projects and processes are executed efficiently and align with global standards. Their role often involves scheduling, tracking shipments or deliverables, resolving cross-border issues, and facilitating communication among teams in different countries. They play a key part in maintaining smooth business operations and supporting organizational goals on a global scale.

What is the difference between Global Operations Coordinator vs Regional Operations Coordinator?

AspectGlobal Operations CoordinatorRegional Operations Coordinator
CredentialsTypically requires a bachelor's degree in business, logistics, or related field; certifications like PMP are a plusSimilar credentials, often with regional or local certifications
Work EnvironmentCoordinates across multiple countries and regions, often in international officesFocuses on specific geographic regions, working within local or regional offices
Employer & Industry UsageCommon in multinational corporations, logistics, supply chain, and manufacturingUsed in companies with regional operations, logistics, and distribution centers
Search & Comparison IntentOften searched by professionals aiming for global roles or multinational companiesCompared for regional management roles within specific areas

The main difference is that a Global Operations Coordinator manages international, cross-regional processes, while a Regional Operations Coordinator focuses on specific geographic areas. Both roles require similar skills and credentials but differ in scope and geographic focus.

How does a Global Operations Coordinator typically collaborate with international teams to ensure seamless workflow across different time zones?

A Global Operations Coordinator often works closely with colleagues and stakeholders located in various countries, necessitating strong communication and organizational skills to bridge time zone gaps. This role usually requires scheduling meetings at mutually convenient times, leveraging digital project management tools, and maintaining clear documentation to keep everyone aligned. Regular check-ins and status updates help anticipate challenges that may arise from cultural or procedural differences. Proactive coordination and flexibility are key to ensuring that global projects stay on track and that all teams feel supported.

What are the key skills and qualifications needed to thrive as a Global Operations Coordinator, and why are they important?

Success as a Global Operations Coordinator requires strong organizational abilities, cross-cultural communication, and a solid understanding of international business practices, often supported by a degree in business or a related field. Familiarity with enterprise resource planning (ERP) systems, supply chain management software, and proficiency in multiple languages are highly valuable. Exceptional problem-solving skills, adaptability, and attention to detail help individuals excel in coordinating complex, multi-regional operations. These competencies are crucial for ensuring seamless global processes, mitigating risks, and achieving operational efficiency across diverse markets.
More about Global Operations Coordinator jobs
What cities are hiring for Global Operations Coordinator jobs? Cities with the most Global Operations Coordinator job openings:
What are the most commonly searched types of Global Operations jobs? The most popular types of Global Operations jobs are:
What states have the most Global Operations Coordinator jobs? States with the most job openings for Global Operations Coordinator jobs include:
Infographic showing various Global Operations Coordinator job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 72% Full Time, 12% Part Time, 2% Temporary, 10% Contract, and 3% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $51,511 per year, or $24.8 per hour.
Global Operations Coordinator

Global Operations Coordinator

Crisis24

Annapolis, MD • On-site

Full-time

Posted 8 days ago


Job description

About Crisis24
Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.
More information is available at www.crisis24.garda.com
What We Are Looking For
Crisis24 provides 24/7 medical and security assistance to business and leisure travelers, and expatriates across the world supporting our clients to manage the risk to their global travelling populations and domestic workforces.
As a Global Operations Coordinator (GOC), you are part of the Global Operations Coordinator first-call capability in a fast-paced environment handling all inbound contact from our customers, clients and stakeholders including calls and emails. You are the first point of contact and "face" of Crisis24, responsible for professionally and efficiently assisting those who contact us.
To be successful in this critical frontline role, you must be able to work professionally under pressure, enjoy engaging with callers and be empathetic, be able to multitask, adhere to policies, procedures and protocols and work systematically and effectively.
You will work as part of a team in a fast-paced environment handling inbound and outbound calls and emails, as well as managing case work. The role involves a high level of contact with travelers and expatriates often in difficult and sensitive circumstances. The calls and requests for assistance may vary from responding to internal panic and cyber alarms, business continuity escalations, safety-related incidents, data-related incidents, to pre-trip medical and travel advice, booking a GP appointment, claims advice and billing queries through to a request for evacuation or repatriation.
The Global Operations Coordinator supports operational excellence and efficiencies by capturing, managing and closing new cases and calls enabling the Medical Operations Specialists and Security Operations Specialists to focus on ongoing case management.
Location: Annapolis, MD | Hybrid (both in-office and remote work)
What You Will Work On
  • Managing all contact into the Crisis24 Global Operations Centre professionally and in line with company protocols and procedures. Key responsibilities include (but not limited to): Inbound and outbound call handling and triage, email handling, case management, customer, client, and stakeholder liaison
  • As the initial "face" of Crisis24, you are an ambassador for professional customer service delivery and operational excellence
  • Adhering to telephone, email and case handling Service Level Agreements
  • Opening all new cases in the Crisis24 case management system ensuring the calls are handled appropriately, adhering to client SOPs (Standard Operating Processes) and first call protocols and integrity of data captured
  • Seamlessly triaging calls and interface with other teams including Medical Operations Specialists, Security Operations Specialists, Claims, and internal and external stakeholders
  • Opening and managing queries, Pre-Trip and Travel Assistance, Medical Advice and Referral and Outpatient cases as far forward to closure, escalating to Medical and Security Specialist teams in line with Global Operations Coordinator (GOC) Standard Operating Procedures (SOPs) for ongoing management
  • Monitoring and managing the 24/7 email inbox
  • Managing claims and billing queries (calls and emails)
  • Updating dedicated client SOP's and returning to the client/account manager
  • Prepares case management reports for clients to document actions undertaken
  • Supporting efficiencies by closing all suitable Global Operations Coordinator cases on the day
  • Supporting case management and closure on the Medical Specialist team's agenda
  • Be responsive and empathetic to the needs of clients, customers and colleagues
  • Takes a proactive approach to information security and reports any information security incidents or potential information security threats to the Information Security Officer

What You Will Bring
  • Professional communication skills- verbal, written and interpersonal
  • Enjoys engaging with people, taking inbound calls, making outbound calls, and is empathetic
  • Ability to work well under pressure in a fast-paced environment and multi-task
  • Effective time management and ability prioritize workload
  • Solid understanding of Crisis24 suite of service offerings and how we deliver them, or ability to acquire understanding
  • Previous experience working in Medical and Security Assistance, Insurance, contact center or customer service is preferred
  • Fluency in another European/ Asian language an asset but not essential

Working Pattern
This role requires working staggered shifts on a rotating monthly schedule.
Training Schedule
  • Training lasts 7 weeks
  • Hours: 7:00 AM - 4:00 PM EST
  • Training requires a hybrid schedule (both in-office and remote work)

Shift Schedules (Post-Training)
Shift assignments rotate and vary by season.
Fall / Winter Operating Hours: 7:00 AM - 7:00 PM
  • 7:00 AM - 4:00 PM
  • 9:00 AM - 6:00 PM
  • 10:00 AM - 7:00 PM

Spring / Summer Operating Hours: 7:00 AM - 8:00 PM
  • 7:00 AM - 4:00 PM
  • 9:00 AM - 6:00 PM
  • 11:00 AM - 8:00 PM

Hourly Rate Ranging: $25.00 - $27.00 - Overtime eligible.
Information Security
Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.
Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.