As a Global Operations Coordinator (GOC), you are part of the Global Operations Coordinator first-call capability in a fast-paced environment handling all inbound contact from our customers, clients ...
As a Global Operations Coordinator (GOC), you are part of the Global Operations Coordinator first-call capability in a fast-paced environment handling all inbound contact from our customers, clients ...
The Operational Transformation Coordinator is responsible for supporting the Chief Operating Officer (COO) to drive organizational change through a refresh of organization-wide operational ...
Quick apply
The Operational Transformation Coordinator is responsible for supporting the Chief Operating Officer (COO) to drive organizational change through a refresh of organization-wide operational ...
Global Engineering Operations Coordinator
Bradenton, FL · On-site
$58K - $69K/yr
Global Engineering Operations Coordinator Location: Bradenton, FL Base Salary Rate: $58,943.00 - $69,345.00 Job type: Full-time About This Role The Global Engineering Operations Coordinator is ...
Global Engineering Operations Coordinator
Bradenton, FL · On-site
$58K - $69K/yr
Global Engineering Operations Coordinator Location: Bradenton, FL Base Salary Rate: $58,943.00 - $69,345.00 Job type: Full-time About This Role The Global Engineering Operations Coordinator is ...
Director, Global Operations FLSA Status: Exempt Full-Time Location: Remote WHO WE ARE: MGT is a ... Vendor Management & Accountability Lead coordination with global providers, including oversight of ...
Director, Global Operations FLSA Status: Exempt Full-Time Location: Remote WHO WE ARE: MGT is a ... Vendor Management & Accountability Lead coordination with global providers, including oversight of ...
Operations Coordinator DEPARTMENT: Operations REPORTS TO: Operations Manager/Director of Operations ... ASM Global, the leader in privately managed public assembly facilities, has an excellent and ...
Operations Coordinator DEPARTMENT: Operations REPORTS TO: Operations Manager/Director of Operations ... ASM Global, the leader in privately managed public assembly facilities, has an excellent and ...
Operations Coordinator
Shreveport, LA · On-site
Operations Coordinator DEPARTMENT: Operations REPORTS TO: Operations Manager/Director of Operations ... ASM Global, the leader in privately managed public assembly facilities, has an excellent and ...
Operations Coordinator
Shreveport, LA · On-site
Operations Coordinator DEPARTMENT: Operations REPORTS TO: Operations Manager/Director of Operations ... ASM Global, the leader in privately managed public assembly facilities, has an excellent and ...
Operations Coordinator
New York, NY · On-site
$17 - $18.50/hr
We are partnering with a global lifestyle brand seeking an Operations Coordinator on a part-time basis. The Operations Coordinator will be a part of the global logistics team, and the ideal candidate ...
Operations Coordinator
New York, NY · On-site
$17 - $18.50/hr
We are partnering with a global lifestyle brand seeking an Operations Coordinator on a part-time basis. The Operations Coordinator will be a part of the global logistics team, and the ideal candidate ...
Operations Coordinator
Columbus, OH · On-site
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We ... The Operations Coordinator will be responsible for assisting with day-to-day operations of the ...
Operations Coordinator
Columbus, OH · On-site
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We ... The Operations Coordinator will be responsible for assisting with day-to-day operations of the ...
POSITION SUMMARY AES is seeking a Global Operations Manager to support Boeing Dreamlifter ... Experience with load planning, widebody cargo operations, aircraft loading coordination, heavy ...
POSITION SUMMARY AES is seeking a Global Operations Manager to support Boeing Dreamlifter ... Experience with load planning, widebody cargo operations, aircraft loading coordination, heavy ...
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We ... The Operations Coordinator will be responsible for assisting with day-to-day operations of the ...
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We ... The Operations Coordinator will be responsible for assisting with day-to-day operations of the ...
Clair Global is seeking an Operations Coordinator to join the team! The Operations Coordinator is responsible for synchronizing various managers and departments within the company, client relations ...
New
Clair Global is seeking an Operations Coordinator to join the team! The Operations Coordinator is responsible for synchronizing various managers and departments within the company, client relations ...
New
Global Security Operations Coordinator
$76K - $107K/yr
The Global Security Operations Coordinator is the strategic "engine room" of Global Security. This is not a purely administrative role; it is a high-visibility position for a professional who ...
Global Security Operations Coordinator
$76K - $107K/yr
The Global Security Operations Coordinator is the strategic "engine room" of Global Security. This is not a purely administrative role; it is a high-visibility position for a professional who ...
Operations Coordinator
Wheeling, IL · On-site
$24 - $36/hr
Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution ... The Operations Coordinator will be responsible for supporting daily manufacturing operations by ...
Operations Coordinator
Wheeling, IL · On-site
$24 - $36/hr
Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution ... The Operations Coordinator will be responsible for supporting daily manufacturing operations by ...
Operations Coordinator
$24 - $36/hr
Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution ... The Operations Coordinator will be responsible for supporting daily manufacturing operations by ...
Operations Coordinator
$24 - $36/hr
Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution ... The Operations Coordinator will be responsible for supporting daily manufacturing operations by ...
Operations Coordinator
Escondido, CA · On-site
$70K - $100K/yr
Clair Global is seeking an Operations Coordinator to join the team! The Operations Coordinator is responsible for synchronizing various managers and departments within the company, client relations ...
Operations Coordinator
Escondido, CA · On-site
$70K - $100K/yr
Clair Global is seeking an Operations Coordinator to join the team! The Operations Coordinator is responsible for synchronizing various managers and departments within the company, client relations ...
Middle School Operations Coordinator Mission Global Preparatory Academy develops compassionate global leaders through a rigorous education program that focuses on hands-on, cultural and Spanish ...
Quick apply
Middle School Operations Coordinator Mission Global Preparatory Academy develops compassionate global leaders through a rigorous education program that focuses on hands-on, cultural and Spanish ...
Lead crossfunctional coordination on new product introductions, ensuring operational readiness ... Champion a global culture of quality, safety, environmental stewardship, and regulatory compliance ...
Lead crossfunctional coordination on new product introductions, ensuring operational readiness ... Champion a global culture of quality, safety, environmental stewardship, and regulatory compliance ...
Summary Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an Operations Coordinator at NRG Park in Houston, Texas. NRG Park is in ...
Summary Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an Operations Coordinator at NRG Park in Houston, Texas. NRG Park is in ...
Operations Coordinator
Windsor, WI · On-site
As a global leader in high-quality grass seed for agriculture and turf, we're helping create a greener, more sustainable future. We're currently seeking an Operations Coordinator to support our day ...
Operations Coordinator
Windsor, WI · On-site
As a global leader in high-quality grass seed for agriculture and turf, we're helping create a greener, more sustainable future. We're currently seeking an Operations Coordinator to support our day ...
Operations Coordinator
Houston, TX · On-site
Summary Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an Operations Coordinator at NRG Park in Houston, Texas. NRG Park is in ...
Operations Coordinator
Houston, TX · On-site
Summary Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an Operations Coordinator at NRG Park in Houston, Texas. NRG Park is in ...
Global Operations Coordinator information
See salary details
$13.94 - $16.13
4% of jobs
$16.13 - $18.31
11% of jobs
$19.80 is the 25th percentile. Wages below this are outliers.
$18.31 - $20.50
15% of jobs
$20.50 - $22.68
17% of jobs
The median wage is $23.07 / hr.
$22.68 - $24.87
18% of jobs
$26.60 is the 75th percentile. Wages above this are outliers.
$24.87 - $27.05
13% of jobs
$27.05 - $29.24
9% of jobs
$29.24 - $31.42
6% of jobs
$31.42 - $33.61
4% of jobs
$33.61 - $35.80
2% of jobs
$35.80 - $37.98
1% of jobs
$13
$24
$37
How much do global operations coordinator jobs pay per hour?
What does a Global Operations Coordinator do?
What is the difference between Global Operations Coordinator vs Regional Operations Coordinator?
| Aspect | Global Operations Coordinator | Regional Operations Coordinator |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in business, logistics, or related field; certifications like PMP are a plus | Similar credentials, often with regional or local certifications |
| Work Environment | Coordinates across multiple countries and regions, often in international offices | Focuses on specific geographic regions, working within local or regional offices |
| Employer & Industry Usage | Common in multinational corporations, logistics, supply chain, and manufacturing | Used in companies with regional operations, logistics, and distribution centers |
| Search & Comparison Intent | Often searched by professionals aiming for global roles or multinational companies | Compared for regional management roles within specific areas |
The main difference is that a Global Operations Coordinator manages international, cross-regional processes, while a Regional Operations Coordinator focuses on specific geographic areas. Both roles require similar skills and credentials but differ in scope and geographic focus.
How does a Global Operations Coordinator typically collaborate with international teams to ensure seamless workflow across different time zones?
What are the key skills and qualifications needed to thrive as a Global Operations Coordinator, and why are they important?

Job description
Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.
More information is available at www.crisis24.garda.com
What We Are Looking For
Crisis24 provides 24/7 medical and security assistance to business and leisure travelers, and expatriates across the world supporting our clients to manage the risk to their global travelling populations and domestic workforces.
As a Global Operations Coordinator (GOC), you are part of the Global Operations Coordinator first-call capability in a fast-paced environment handling all inbound contact from our customers, clients and stakeholders including calls and emails. You are the first point of contact and "face" of Crisis24, responsible for professionally and efficiently assisting those who contact us.
To be successful in this critical frontline role, you must be able to work professionally under pressure, enjoy engaging with callers and be empathetic, be able to multitask, adhere to policies, procedures and protocols and work systematically and effectively.
You will work as part of a team in a fast-paced environment handling inbound and outbound calls and emails, as well as managing case work. The role involves a high level of contact with travelers and expatriates often in difficult and sensitive circumstances. The calls and requests for assistance may vary from responding to internal panic and cyber alarms, business continuity escalations, safety-related incidents, data-related incidents, to pre-trip medical and travel advice, booking a GP appointment, claims advice and billing queries through to a request for evacuation or repatriation.
The Global Operations Coordinator supports operational excellence and efficiencies by capturing, managing and closing new cases and calls enabling the Medical Operations Specialists and Security Operations Specialists to focus on ongoing case management.
Location: Annapolis, MD | Hybrid (both in-office and remote work)
What You Will Work On
- Managing all contact into the Crisis24 Global Operations Centre professionally and in line with company protocols and procedures. Key responsibilities include (but not limited to): Inbound and outbound call handling and triage, email handling, case management, customer, client, and stakeholder liaison
- As the initial "face" of Crisis24, you are an ambassador for professional customer service delivery and operational excellence
- Adhering to telephone, email and case handling Service Level Agreements
- Opening all new cases in the Crisis24 case management system ensuring the calls are handled appropriately, adhering to client SOPs (Standard Operating Processes) and first call protocols and integrity of data captured
- Seamlessly triaging calls and interface with other teams including Medical Operations Specialists, Security Operations Specialists, Claims, and internal and external stakeholders
- Opening and managing queries, Pre-Trip and Travel Assistance, Medical Advice and Referral and Outpatient cases as far forward to closure, escalating to Medical and Security Specialist teams in line with Global Operations Coordinator (GOC) Standard Operating Procedures (SOPs) for ongoing management
- Monitoring and managing the 24/7 email inbox
- Managing claims and billing queries (calls and emails)
- Updating dedicated client SOP's and returning to the client/account manager
- Prepares case management reports for clients to document actions undertaken
- Supporting efficiencies by closing all suitable Global Operations Coordinator cases on the day
- Supporting case management and closure on the Medical Specialist team's agenda
- Be responsive and empathetic to the needs of clients, customers and colleagues
- Takes a proactive approach to information security and reports any information security incidents or potential information security threats to the Information Security Officer
What You Will Bring
- Professional communication skills- verbal, written and interpersonal
- Enjoys engaging with people, taking inbound calls, making outbound calls, and is empathetic
- Ability to work well under pressure in a fast-paced environment and multi-task
- Effective time management and ability prioritize workload
- Solid understanding of Crisis24 suite of service offerings and how we deliver them, or ability to acquire understanding
- Previous experience working in Medical and Security Assistance, Insurance, contact center or customer service is preferred
- Fluency in another European/ Asian language an asset but not essential
Working Pattern
This role requires working staggered shifts on a rotating monthly schedule.
Training Schedule
- Training lasts 7 weeks
- Hours: 7:00 AM - 4:00 PM EST
- Training requires a hybrid schedule (both in-office and remote work)
Shift Schedules (Post-Training)
Shift assignments rotate and vary by season.
Fall / Winter Operating Hours: 7:00 AM - 7:00 PM
- 7:00 AM - 4:00 PM
- 9:00 AM - 6:00 PM
- 10:00 AM - 7:00 PM
Spring / Summer Operating Hours: 7:00 AM - 8:00 PM
- 7:00 AM - 4:00 PM
- 9:00 AM - 6:00 PM
- 11:00 AM - 8:00 PM
Hourly Rate Ranging: $25.00 - $27.00 - Overtime eligible.
Information Security
Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.
Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.
About Crisis24
Sourced by ZipRecruiter
Industry
Investigation and physical security services
Company size
1,001 - 5,000 Employees
Headquarters location
Laurent, QC, CA