Customer Insight Analyst Jobs in Ohio (NOW HIRING)

At 80 Acres Farms, we're on a mission to change the way the world eats—and we're looking for people who want to help us do it.

We grow pesticide-free salads, herbs, microgreens, and salad kits in smart vertical farms that produce more food with far fewer resources—using up to 95% less water and renewable electricity, with no reliance on weather or seasons. Our produce is available in more than 17,000 retail locations nationwide, including Kroger, Whole Foods, HEB, and The Fresh Market, and reaches food service partners across the country year-round.

What makes this possible is a combination of people, technology, and purpose. Our proprietary growing platform, developed by our technology subsidiary, Infinite Acres, provides our teams with real-time data and control over every aspect of the growing environment—making our farms among the most advanced in the world. We operate commercial farms in Ohio, Kentucky, Georgia, Texas, South Carolina, and Colorado, packhouses in Indiana, Virginia, and Washington, and research and development facilities in Arkansas, Israel, and the Netherlands.

We've grown significantly through the acquisitions of Kalera and Soli Organic, and we're just getting started.

If you're passionate about sustainability, food, and building something that matters, we'd love to have you on the team.

The Customer Development Analyst drives data-driven growth across our national retail accounts. You will serve as the lead analytics partner for 1–2 primary customers while providing strategic reporting support for a broader portfolio of 4–5 additional accounts. By translating complex data into actionable narratives, you will directly influence trade effectiveness, forecast accuracy, and joint business planning to drive profitable growth.

What You'll Be Responsible For

Strategic Analytics & Insights

• Account Ownership: Serve as the primary analytics partner for assigned accounts, delivering insights on revenue, volume, distribution, pricing, and profitability.
• Commercial Narrative: Translate syndicated data (IRI/Nielsen) and retailer POS into compelling stories for business reviews and Joint Business Planning (JBP).
• Growth Identification: Proactively identify market risks and whitespace opportunities through trend analysis.

Commercial Execution & Planning

• Trade Optimization: Analyze promotional ROI to improve trade spend effectiveness and investment decisions.
• Forecast Excellence: Collaborate with Sales Ops and Supply Chain to align demand plans with market realities, improving total forecast reliability.
• Financial Discipline: Partner with Finance to ensure trade tracking accuracy, reconciliation, and compliance.

Cross-Functional Partnership

• Stakeholder Management: Support Customer Development leaders and Account Managers with data-driven recommendations for customer-facing presentations.
• Process Improvement: Enhance reporting efficiency by developing better dashboards and tools for the broader commercial team.

What You Bring

• Experience: 3–5 years in CPG analytics, sales finance, category management, or a related commercial role.
• Technical Skills: Advanced Excel proficiency; hands-on experience with syndicated data (IRI, Nielsen) or retailer POS systems preferred.

What Makes You Successful Here

• Communication: Proven ability to simplify complex data for internal stakeholders and external customers.
• Business Acumen: A strong understanding of how analytics impacts the P&L, specifically regarding trade and revenue.
• Agility: Ability to manage multiple priorities in a fast-paced environment with a continuous improvement mindset.
• Travel: Ability to travel up to 10–20% as needed.

Working at 80 Acres Farms

At 80 Acres Farms, we believe taking care of our people is just as important as taking care of our plants. Our benefits are designed to support your health, your family, and your future.

• Medical, dental, and vision insurance starting day one
• At least 2 weeks of paid vacation, plus a minimum of 40 hours of paid sick time
• 10 paid holidays
• Paid parental leave
• 401(k) with up to a 4% company match
• Company-paid life insurance
• Short-term and long-term disability coverage

Paid time off, sick time, and leave benefits are offered in accordance with state and local laws and may vary depending on where you work.

Our Hiring Commitment

80 Acres Farms is proud to be an equal opportunity employer. You're defined by more than just your job title, and we want you to feel comfortable bringing your true self to work. We value your talents, your traditions, your take on the world, and everything else that makes you unique. We strive to be a place where a diverse mix of talented people want to come, stay, and do their best work.

80 Acres Farms participates in E-Verify. As required by law, your employment with the Company is contingent upon you providing legal proof of your identity and authorization to work in the United States. Employment decisions are made without regard to protected characteristics. All candidates will be given the same consideration.