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Customer Insight Analyst Jobs in Ohio (NOW HIRING)

Designer Brands

Assistant Buyer-HYBRID

Columbus, OH · On-site +1

$19.25 - $25.50/hr

The Opportunity This role is where data, product, and customer insight come together. As an ... You'll analyze performance, track orders, support vendor communication, and help the team stay ...

Express

Customer Data Analyst

Columbus, OH

... data-driven insights Reporting, Dashboards & Storytelling Develop and maintain dashboards and ... analysis, customer analytics, or marketing analytics Strong experience working with customer ...

Express

Customer Data Analyst

Columbus, OH · On-site

Analyze and report on core customer file KPIs, including acquisition, retention, reactivation ... Translate complex datasets into clear, actionable insights for marketing, merchandising, and ...

Express

Customer Data Analyst

Columbus, OH

Analyze and report on core customer file KPIs, including acquisition, retention, reactivation ... Translate complex datasets into clear, actionable insights for marketing, merchandising, and ...

The Clorox Company

Customer Senior Analyst

Mason, OH · On-site

$82K - $109K/yr

Support regional sales teams with analytics and category management insights. Customers are multiple grocery chains across multiple categories. You will have opportunities to present to our customers ...

Glad Manufacturing Company

Customer Senior Analyst

Mason, OH · Remote

$82K - $109K/yr

Support regional sales teams with analytics and category management insights. Customers are multiple grocery chains across multiple categories. You will have opportunities to present to our customers ...

Clorox

Customer Senior Analyst

Mason, OH · Remote

$82K - $109K/yr

Support regional sales teams with analytics and category management insights. Customers are multiple grocery chains across multiple categories. You will have opportunities to present to our customers ...

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Showing results 21-40

All JobsCustomer Insight Analyst JobsCustomer Insight Analyst Jobs in Ohio

Customer Insight Analyst information

See Ohio salary details

$36.8K

$60.6K

$80.2K

How much do customer insight analyst jobs pay per year?

As of Jul 25, 2026, the average yearly pay for customer insight analyst in Ohio is $60,635.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $79,300.00 per year, depending on experience, location, and employer.

What does a Customer Insight Analyst do?

A Customer Insight Analyst gathers and analyzes data on customer behaviors, preferences, and feedback to help companies better understand their clients. They use various data sources such as surveys, transaction records, and digital analytics to identify trends and provide actionable recommendations. Their insights assist businesses in improving customer experience, developing targeted marketing strategies, and making informed business decisions. In essence, they bridge the gap between customer data and business strategy.

What is the difference between Customer Insight Analyst vs Market Research Analyst?

AspectCustomer Insight AnalystMarket Research Analyst
Required CredentialsBachelor's in Marketing, Business, or related field; often certifications in data analysisBachelor's in Marketing, Business, or related field; certifications in research methods
Work EnvironmentData-driven teams within marketing or customer experience departmentsResearch firms or corporate marketing departments
Employer & Industry UsageRetail, e-commerce, finance, and service industries focusing on customer behaviorConsumer goods, advertising, and consulting firms analyzing market trends
Search & Comparison IntentUnderstanding customer behavior and preferencesAnalyzing market trends and consumer demand

The main difference is that a Customer Insight Analyst focuses on understanding customer behaviors and preferences to improve products and services, while a Market Research Analyst studies broader market trends and consumer demand to inform strategic decisions. Both roles require similar educational backgrounds and are used across various industries, but their focus areas differ.

How does a Customer Insight Analyst typically collaborate with other departments within a company?

Customer Insight Analysts frequently work cross-functionally, partnering with marketing, product, and sales teams to translate customer data into actionable recommendations. They often present insights through reports or presentations, helping stakeholders understand customer behavior trends and preferences. Regular meetings and project collaborations are common, ensuring that data-driven strategies are implemented effectively and align with business objectives.

What are the key skills and qualifications needed to thrive as a Customer Insight Analyst, and why are they important?

To thrive as a Customer Insight Analyst, you need strong analytical skills, a solid understanding of market research methodologies, and a relevant degree in business, statistics, or a related field. Familiarity with data analysis tools such as SQL, Excel, Tableau, and statistical software like SPSS or R is typically required. Excellent communication, critical thinking, and stakeholder management skills help translate data findings into actionable business recommendations. These abilities are essential for uncovering customer trends and driving strategic decisions that enhance business performance.
What are popular job titles related to Customer Insight Analyst jobs in Ohio? For Customer Insight Analyst jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Customer Insight Analyst jobs in Ohio look for? The top searched job categories for Customer Insight Analyst jobs in Ohio are:
What cities in Ohio are hiring for Customer Insight Analyst jobs? Cities in Ohio with the most Customer Insight Analyst job openings:
What are popular job titles related to Customer Insight Analyst jobs in OH? For Customer Insight Analyst jobs in OH, the most frequently searched job titles are:
Customer Insight Analyst jobs near you
Infographic showing various Customer Insight Analyst job openings in Ohio as of July 2026, with employment types broken down into 2% Locum Tenens, 84% Full Time, 9% Part Time, 1% Temporary, and 4% Contract. Highlights an 86% Physical, 6% Hybrid, and 8% Remote job distribution, with an average salary of $60,635 per year, or $29.2 per hour.
Assistant Buyer-HYBRID

Assistant Buyer-HYBRID

Designer Brands

Columbus, OH • On-site, Remote

$19.25 - $25.50/hr

Full-time

Medical, Retirement

Posted 25 days ago

Designer Brands rating

4.6

Company rating: 4.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

At Designer Brands, we are the proud parent company of DSW Designer Shoe Warehouse, The Shoe Company, and Rubino, operating nearly 675 stores across North America and a billion-dollar digital commerce business. We lead the footwear industry with a diverse portfolio of iconic brands, including Topo Athletic, Keds, Vince Camuto, Kelly & Katie, Jessica Simpson, Lucky Brand, Mix No. 6, Crown Vintage, and others. With expertise in design, production, and sourcing, we create on-trend footwear and accessories, delivered through a robust omni-channel infrastructure and national wholesale distribution. At Designer Brands, we are committed to fostering a culture of collaboration, innovation, and inclusivity, where each employee's unique perspective contributes to our success. Anchored by our core values of "We Love What We Do," "We Own What We Do," "We Do What's Right," and "We Belong," we continuously drive forward together, building a future where everyone can put their best foot forward.
The Opportunity
This role is where data, product, and customer insight come together. As an Assistant Buyer, you'll play a critical role in helping shape the assortments customers see and love-supporting buying decisions that directly impact sales, inventory flow, and in-store experience.
Partnering closely with the Buyer, you'll turn strategy into action by managing day-to-day execution in the buying office. You'll analyze performance, track orders, support vendor communication, and help the team stay agile as the business evolves. This is an excellent opportunity for someone who enjoys working behind the scenes of merchandising, is curious about retail trends, and wants to grow toward owning a piece of the business over time.
This position is HYBRID based in Columbus, OH.
Reporting to: Buyer
What You'll Be Doing
You'll support the business across analytics, execution, and collaboration. Responsibilities are grouped below to show how your work connects across teams.
Business Analysis & Performance Insights
  • Analyze selling reports and share insights by style and color to support buying decisions.
  • Prepare recaps of business performance, including recommended actions, for weekly share-outs and hindsight meetings.
  • Support the buying team in reacting to current business trends with timely insights.
  • Provide competitive intelligence, trend observations, pricing insights, and style analysis.

Buying Execution & Order Management
  • Manage Open to Buy (OTB) changes and maintain accurate tracking.
  • Partner proactively with the buying team to meet vendor order deadlines.
  • Enter orders accurately, selecting appropriate product attributes and following assortment strategy.
  • Support shifts, reorders, and cancellations in partnership with the Buyer or vendor.
  • Process closeout orders, including competitive analysis, suggested cost and retail, and OTB management.

Assortment & Distribution Support
  • Localize assortments by store group using relevant sales trend information.
  • Work cross-functionally with Planning to align on distribution strategy.
  • Support both preseason and in-season execution to ensure key item deliveries are timely and appropriate.
  • Manage and support the outdate (markdown) process with data-driven recommendations.

Vendor & Cross-Functional Collaboration
  • Communicate directly with vendor partners on:
    • Purchase order deliveries
    • Style details
    • Sample management
  • Review PO tracking reports to ensure shipments align with marketing timing.
  • Identify and recommend solutions for shipping issues.
  • Maintain the Marketing sample document and coordinate sample requests with vendors.
  • Collaborate with Marketing on sample submissions and timelines.
  • Prepare reports and documentation and attend vendor appointments as needed.

Growth & Development
  • Partner with the buying team to understand annual and seasonal financial planning.
  • With guidance from the Buyer, work toward "owning" a subclass within a larger category over time.

What You'll Need
Core Skills
  • Strong attention to detail with an organized, methodical approach.
  • Clear written and verbal communication skills with reliable follow-up.
  • Strong analytical and problem-solving abilities.
  • Collaborative mindset and comfort working across teams.

Experience
  • Previous retail experience (a plus).

Education
  • Bachelor's degree in Retail Merchandising, Marketing, or a related business field.

Preferred (Helpful, Not Required)
  • Intermediate to advanced skills in Microsoft Excel and Word.
  • Ability and interest in learning MicroStrategy and other merchandising systems.

Perks and Benefits You'll Enjoy!
  • Your Sole Well-Being: Our benefits package is crafted with our associates in mind! We support you with benefits like free virtual health care, robust family/fertility benefits, 401(k) w/ match, and more. Explore our offerings at https://mymobilewalletcard.com/dbi
  • Stride with Flexibility: We offer hybrid and remote work opportunities, giving you the freedom to stay connected, productive, and inspired-wherever you do your best work.
  • Stepping Up Your Career: Take advantage of training programs, professional development, and education assistance to advance your career with a company that celebrates bold ideas and fresh perspectives.
  • We are Shoe-Obsessed: Because we know a great pair of shoes can change your day, you'll enjoy 30% off at DSW & com, plus discounts across our family of brands.

What Designer Brands employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Designer Brands

Sourced by ZipRecruiter

Designer Brands Inc. is one of North America's largest designers, producers and retailers of footwear and accessories. * Designer Brands Inc. operates a portfolio of retail concepts in nearly 1,000 locations under the DSW Designer Shoe Warehouse, The Shoe Company, and Shoe Warehouse brands and operates leased locations in the U.S through its Affiliated Business Group. * Designer Brands designs and produces footwear and accessories through Camuto Group, a leading manufacturer selling in more than 5,400 doors worldwide.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Columbus, OH, US

Year founded

1969

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