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Customer Engineer Jobs in Utah (NOW HIRING)

Senior Design Engineer

Cedar City, UT ยท On-site

$85K - $105K/yr

Ensure the promotion of customer focus * Ensure the integrity of the QMS is maintained Roles ... Support engineering training and knowledge sharing initiatives. * Assist in developing and ...

New

Create good designs that meet company best practices, customer requirements, and industry standards ... Engineer in Training (E.I.T.) certification, or ability to obtain within 6 months of the start date ...

Create good designs that meet company best practices, customer requirements, and industry standards ... Engineer in Training (E.I.T.) certification, or ability to obtain within 6 months of the start date ...

Design Engineer

Cedar City, UT ยท On-site

$55K - $65K/yr

Design Engineer * Ensure that the QMS confirms to ISO 9001:2015 * Ensure processes are delivering ... Ensure the promotion of customer focus * Ensure the integrity of the QMS is maintained Roles ...

New

Senior Design Engineer

Ogden, UT ยท On-site

$85 - $120/hr

Join us as we continue to provide solutions to our customers and the world! The Role: Reporting to the Senior Manager of Design Engineering, the Senior Design Engineer is responsible for designing ...

... customer service. BHB Benefits To attract the best people our salary/benefit package is second to ... Bachelor's Degree in Civil Engineering (Emphasis in Structural Engineering) * Master's Degree in ...

Showing results 41-60

Customer Engineer information

See Utah salary details

$35.5K

$71.5K

$98.8K

How much do customer engineer jobs pay per year?

As of Aug 14, 2026, the average yearly pay for customer engineer in Utah is $71,527.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,700.00 and $81,900.00 per year, depending on experience, location, and employer.

How does a customer engineer typically collaborate with sales and product teams to address client needs?

Customer Engineers play a crucial role in bridging the gap between clients and internal teams. They often join sales representatives during client meetings to provide technical expertise, clarify product capabilities, and address technical concerns in real time. Additionally, they work closely with product teams to relay customer feedback, suggest improvements, and stay updated on new features or releases. This collaboration ensures that customer requirements are met efficiently, and that both pre-sales and post-sales technical support are aligned with the company's offerings.

What is a customer engineer?

Customer Engineers are technical professionals who provide support, installation, maintenance, and troubleshooting services for a company's products or systems, often directly at customer sites. They act as a bridge between the company and its clients, ensuring that technical issues are resolved swiftly and customer satisfaction is maintained. Customer Engineers may work in various industries, such as IT, manufacturing, or electronics, and are often responsible for training clients on product usage. Their role requires strong technical knowledge, communication skills, and the ability to solve problems efficiently.

What is the difference between Customer Engineer vs Technical Support Engineer?

AspectCustomer EngineerTechnical Support Engineer
Required CredentialsBachelor's degree in engineering, computer science, or related field; certifications like Cisco, Microsoft are commonAssociate or bachelor's degree; certifications like CompTIA, Cisco, or vendor-specific certifications
Work EnvironmentCustomer sites, offices, or remote; involved in pre-sales, deployment, and post-sales supportCall centers, support centers, or remote; focused on troubleshooting and issue resolution
Employer & Industry UsageTech companies, networking firms, cloud providers; involved in client solutions and technical consultingIT service providers, hardware/software vendors; primarily troubleshooting and support roles

In summary, Customer Engineers typically have a broader role involving pre-sales, deployment, and ongoing support, often working directly with clients and requiring certifications in networking or cloud technologies. Technical Support Engineers focus mainly on troubleshooting and resolving technical issues, usually within support centers. Both roles require technical certifications but differ in scope and work environment.

What are the key skills and qualifications needed to thrive as a customer engineer, and why are they important?

To thrive as a Customer Engineer, you need a strong background in technical troubleshooting, systems integration, and relevant industry knowledge, often supported by a degree in computer science or engineering. Familiarity with operating systems, cloud platforms, networking tools, and certifications such as CompTIA, Microsoft, or Cisco are typically required. Excellent problem-solving abilities, communication, and customer service skills distinguish top performers in this role. These competencies ensure you can effectively resolve complex technical issues while delivering a positive client experience.

What are the most commonly searched types of Customer Engineer jobs in Utah?

The most popular types of Customer Engineer jobs in Utah are:

Infographic showing various Customer Engineer job openings in Utah as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $71,527 per year, or $34.4 per hour.

Senior Design Engineer

MCM Engineering

Cedar City, UT โ€ข On-site

$85K - $105K/yr

Full-time

Posted 3 days ago

New


Job description

Job Title
Senior Design Engineer
  • Ensure that the QMS confirms to ISO 9001:2015
  • Ensure processes are delivering intended outcomes
  • Report to Top Management on the performance of the QMS; on opportunities for improvement; on change requirements; on innovations
  • Ensure the promotion of customer focus
  • Ensure the integrity of the QMS is maintained

Roles & Responsibilities
  • Responsible for leading the design, development, and documentation of low- and medium-voltage switchgear and power distribution systems, while providing technical leadership, mentoring engineers, and supporting continuous improvement initiatives within the engineering department.
  • Ensure compliance with relevant industry standards, customer requirements, and MCM quality standards.

Key Responsibilities:
Technical Leadership:
  • Serve as a technical resource and mentor for Design Engineers and Engineering Interns.
  • Provide guidance on complex design challenges, protection schemes, control circuits, and customer requirements.
  • Provide peer reviews of the engineering deliverables of less experienced engineers.
  • Review engineering deliverables for technical accuracy, completeness, and compliance with company standards.
  • Support engineering training and knowledge sharing initiatives.
  • Assist in developing and maintaining engineering standards, templates, and best practices.

Advanced Design Engineering
  • Lead the design and development of complex electrical switchgear systems including general requirements, elevation and plan views, one-line diagrams, schematics, and control circuits.
  • Lead the selection and specification of electrical components and provide guidance on component application, coordination, and compliance with project requirements.
  • Create and revise engineering drawings using CAD software (AutoCAD, AutoCAD Electrical).
  • Ensure designs comply with relevant standards (e.g., IEC, ANSI, UL, IEEE).
  • Collaborate with cross-functional teams including mechanical designers, project managers, and manufacturing teams.
  • Review and interpret customer specifications and provide technical input during submittal, production, and post-shipment phases.
  • Participate in customer technical review meetings and provide engineering expertise during project execution.
  • Support resolution of technical issues during manufacturing, testing, commissioning, and post-shipment activities.

Work Environment:
  • Functions with a high degree of autonomy and technical authority. Expected to independently manage complex projects while providing guidance and support to other engineers.
  • Typical work week - 40 hrs.
  • This is an on-site position unless approval is given by management based on a major life change
  • Willingness to work 10% overtime as needed.
  • Travel is not required for this position.

Qualifications/Knowledge/Skills/Experience
Qualifications
The successful Senior Design Engineer must:
  • Demonstrate advanced technical expertise in switchgear and power distribution system design.
  • Provide technical leadership and mentorship to less experienced engineers.
  • Independently manage complex projects with minimal oversight.
  • Evaluate technical alternatives and make sound engineering decisions.
  • Effectively communicate technical concepts to customers, suppliers, and internal stakeholders.
  • Identify opportunities for process improvements and standardization.
  • Demonstrate accuracy, thoroughness, and impeccable attention to detail and organizational skills while successfully managing many concurrent projects
  • Define problems, collect and interpret data, establish facts, draw valid conclusions, and implement effective solutions in a timely manner
  • Communicate clearly and effectively
  • Read and understand contracts, specifications, technical drawings, procedures, and manuals
  • Approach others in a tactful manner, react well under pressure, treat others with respect and consideration regardless of their status or position, accept responsibility for own action, and follow through on commitments.
  • Use strong problem-solving, analytical, and communication skills through various stages of each project.

Skills/Knowledge/Traits
  • Technical leadership and mentoring ability
  • Sound engineering judgment
  • Decision-making skills
  • Ability to influence without direct authority
  • Continuous improvement mindset
  • Positive attitude
  • Strong work ethic
  • Time management skills
  • Good written and verbal communication skills
  • Problem-solving skills
  • Works well under pressure
  • Team player

Experience & Education
The well-qualified Design Engineer will have:
  • Bachelor of Science degree in Electrical Engineering (preferred) or related engineering discipline.
  • 7+ years of experience in switchgear or power distribution equipment design.
  • Demonstrated experience leading complex projects from concept through manufacturing and testing.
  • Experience reviewing and approving engineering deliverables.
  • Experience mentoring or training engineers.
  • Advanced understanding of low- and medium-voltage systems (up to 38kV).
  • Advanced understanding of electrical protection and control systems.
  • Experience with AutoCAD, AutoCAD Electrical, and Microsoft software
  • Knowledge of relevant electrical standards (IEC, IEEE, UL, NEMA, etc.).
  • Hands-on experience in manufacturing, testing, commissioning, or field service of switchgear (preferred).