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Customer Care Assistant Jobs (NOW HIRING)

Keystone RV

Customer Care Specialist

Goshen, IN

$15.25 - $20/hr

  • Medical

  • Dental

Customer Care Specialist ID: 1427 Department: Customer Service Location: Goshen IN Company ... This role will assist customers and dealers with product support, troubleshooting, and general ...

Arbor Homes

Customer Care Manager

Worthington, OH · On-site

  • Medical

  • Life

  • Retirement

  • PTO

We are seeking customer service professionals who can collaborate with and assist our Customer Care Coordinator and/or Area Manager. Why Arbor? Are you looking for a dynamic career in a lively ...

Mattress Warehouse

Customer Care Representative

$16.50 - $22.25/hr

Customer Care Representative Location: Remote (Work from Home Opportunity!) Schedule: Tuesday ... What You'll Do: * Assist with STORIS Software: Help manage sales and customer data through STORIS.

Allstate Floral Inc.

Customer Care Manager

Cerritos, CA · On-site

$72K - $78K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

POSITION OVERVIEW The Customer Care Manager (CCM) is an onsite role at Allstate Floral has a ... Provide service and task coverage as needed to assist the team in maintaining service levels and ...

Charlotte's Web, Inc.

Customer Care Manager

Louisville, CO · On-site

$85K - $92K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Review customer interactions and quality metrics to ensure consistency, accuracy, and adherence to company standards. * Assist with reporting on customer care performance, trends, and key metrics to ...

WPS Inc

Customer Care Specialist

Nashville, TN · On-site

$17/hr

Customer Care Specialist A growing pharmaceutical company in Hermitage, TN is seeking a Customer ... Respond to customer inquiries through phone and email communication * Assist customers with order ...

Zifty.com

Part Time Customer Care

Decatur, GA · On-site

$15.50 - $21.25/hr

  • PTO

Customer Care Representative Be a part of our award-winning customer care team! Zifty has a ... Answer incoming calls and emails * Assist customers and delivery clients with their accounts ...

Parkway Corp

Customer Care Ambassador

Philadelphia, PA · On-site

$16.25 - $22/hr

Customer Care Ambassador Parkway is seeking an experienced Customer Care Ambassador for its Parking ... The Call Center's main responsibility will be to assist customers across North America, 24/7, with ...

Charlotte's Web

Customer Care Manager

Louisville, CO

$85K - $92K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Review customer interactions and quality metrics to ensure consistency, accuracy, and adherence to company standards. * Assist with reporting on customer care performance, trends, and key metrics to ...

World Acceptance

Customer Care Associate

Greenville, SC · On-site

$16 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Come be a part of our lively Customer Care team as we take incoming calls to assist our customers with inquiries and help resolve any concerns! Are you passionate about: * Collaborating with team ...

Charlotte's Web

Customer Care Manager

Louisville, CO · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Review customer interactions and quality metrics to ensure consistency, accuracy, and adherence to company standards. * Assist with reporting on customer care performance, trends, and key metrics to ...

Juliska

Customer Care Lead

North Charleston, SC

Verify and release EDI orders and manually process non-EDI orders, replacements, and return authorizations as needed * Assist in maintaining customer care resources including knowledge articles ...

Lever Organic

Customer Care Supervisor

Portland, OR · On-site

$60K - $70K/yr

Talent Support: Assist with hiring, interviewing, onboarding and training new team members. Identify training needs and partner with the Customer Care Manager to address them. * Cross-Functional ...

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Customer Care Assistant information

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$11

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How much do customer care assistant jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for customer care assistant in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What is a customer care assistant?

Customer Care Assistants are professionals who provide support and assistance to customers, often acting as the first point of contact for inquiries, complaints, and general service requests. They work in a variety of industries, including retail, banking, and telecommunications, helping customers by answering questions, resolving issues, and ensuring a positive experience. Their responsibilities may include handling phone calls, responding to emails or chats, processing orders or returns, and maintaining customer records. Excellent communication and problem-solving skills are essential for this role. Customer Care Assistants play a vital role in building customer loyalty and representing the company's values.

What are some common challenges faced by customer care assistants, and how can they be managed effectively?

Customer Care Assistants often face challenges such as handling high call volumes, dealing with difficult customers, and managing time efficiently. To overcome these challenges, it's important to stay calm under pressure, actively listen to customers' concerns, and use problem-solving skills to resolve issues effectively. Many organizations provide training and support from supervisors to help team members improve their communication skills and product knowledge, which can make handling tough situations easier. Building strong relationships with colleagues also helps, as team collaboration is key in sharing solutions and managing workloads.

What are the key skills and qualifications needed to thrive as a customer care assistant, and why are they important?

To thrive as a Customer Care Assistant, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and proficiency in using phone, email, and chat systems are typically required. Patience, active listening, and adaptability help individuals excel in responding to diverse customer needs and challenging situations. These skills ensure efficient issue resolution and foster positive customer experiences, which are vital for customer retention and organizational reputation.

What is the difference between Customer Care Assistant vs Customer Service Representative?

AspectCustomer Care AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentRetail stores, call centers, service desksCall centers, retail, online support
Employer & Industry UsageRetail, hospitality, healthcareTelecommunications, banking, retail
Common Search & ComparisonCustomer Care Assistant vs Customer Service Representative

Both roles focus on assisting customers, but Customer Care Assistants often work directly with customers in retail or face-to-face settings, providing hands-on support. Customer Service Representatives typically handle inquiries via phone or online, often in call centers. While their skills overlap, the main difference lies in the work environment and interaction style.

What cities are hiring for Customer Care Assistant jobs?

Cities with the most Customer Care Assistant job openings:

What are the most commonly searched types of Customer Care jobs?

The most popular types of Customer Care jobs are:

Who are the top companies hiring for Customer Care Assistant jobs?

The top employers for Customer Care Assistant jobs are:

What states have the most Customer Care Assistant jobs?

States with the most job openings for Customer Care Assistant jobs include:

Customer Care Assistant jobs near you
Infographic showing various Customer Care Assistant job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $41,651 per year, or $20 per hour.

Customer Care Specialist

Keystone RV

Goshen, IN

$15.25 - $20/hr

Full-time

Medical, Dental

Re-posted 2 days ago

Keystone RV rating

7.7

Company rating: 7.7 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

230th of 489 rated machine equipment manufacturers

Job description

Job Openings >> Customer Care Specialist
Customer Care Specialist
Summary
Title: Customer Care Specialist ID: 1427 Department: Customer Service Location: Goshen IN Company: Keystone RV, Dutchmen RV, Crossroads RV
More about this job >
Description

Customer Care Specialist

Keystone RV is seeking a Customer Care Specialist with strong customer service skills and a solid understanding of RV systems or technical troubleshooting. This role will assist customers and dealers with product support, troubleshooting, and general inquiries.

Key Responsibilities:

  • Respond to customer and dealer inquiries via phone and email in a timely and professional manner
  • Provide technical assistance related to RV systems (electrical, plumbing, HVAC, etc.)
  • Troubleshoot product and system issues with clarity and patience
  • Document customer interactions and solutions in the CRM system
  • Guide customers through product features, warranties, and basic maintenance tips
  • Follow up on support cases to ensure satisfaction and resolution

Qualifications:

  • 2+ years of customer service experience (phone/email)
  • Technical knowledge of RV systems OR strong technical aptitude with willingness to learn
  • Excellent communication and problem-solving skills
  • Detail-oriented with a commitment to high-quality support

Preferred:

  • Experience using CRM or customer support platforms preferred
  • Experience in the RV, automotive, or outdoor recreation industries

What We Offer:

  • Competitive pay
  • Benefits package (health, dental, etc.)
  • Supportive team environment
  • Opportunities for growth in a fast-moving industry
  • Training on RV systems and customer support tools

Apply now and help customers hit the road with confidence by delivering top-tier support and expert guidance.

Apply Now
 
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