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Customer Care Assistant Jobs (NOW HIRING)

Bupa Corporate

Care Assistant

Northwood, IA · On-site

Care Assistant Erskine Hall Care Home, Northwood HA6 3PA Salary: 13.10 - 14.10 per hour depending ... With no shareholders, our customers are our focus. Our people are all driven by the same purpose ...

Bupa Corporate

Care Assistant

Brentwood, NH · On-site

Care Assistant - Hutton Village Care HomeHutton Village, Brentwood, Essex, CM13 1RXCQC rating ... With no shareholders, our customers are our focus.Our people are alldriven by the same purpose ...

Bupa Corporate

Care Assistant

Elm Grove, WI · On-site

Care Assistant - part time Elm Grove Care Home, Somerford Rd, Cirencester GL7 1TX CQC rating:Good ... With no shareholders, our customers are our focus.Our people are alldriven by the same purpose ...

Family Health Center

Managed Care Assistant

Worcester, MA · On-site

$21 - $24/hr

The Managed Care Assistant ensures complete and accurate registration for referrals, including ... customer service is required. Reports directly to the Supervisor of Referrals EOE Monday-Friday; 8 ...

Keystone RV

Customer Care Specialist

Goshen, IN · On-site

$15.25 - $20/hr

Customer Care Specialist ID: 1427 Department: Customer Service Location: Goshen IN Company ... This role will assist customers and dealers with product support, troubleshooting, and general ...

East Bay SPCA

Customer Care Associate

Oakland, CA

$22 - $22.50/hr

Customer Care Associate Oakland Adoption Center - Oakland, CA 94621 Overview Salary Range $22.00 ... Field and triage phone calls and emails; schedule appointments; assist clients; process adoptions ...

Axogen

Customer Care Specialist

Tampa, FL · On-site

$16 - $21.25/hr

Job Summary of the Customer Care Specialist The Customer Care Specialist is crucial to the function ... * Assist internal sales team members and external customers with questions concerning orders ...

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Customer Care Assistant information

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How much do customer care assistant jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for customer care assistant in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What are Customer Care Assistants?

Customer Care Assistants are professionals who provide support and assistance to customers, often acting as the first point of contact for inquiries, complaints, and general service requests. They work in a variety of industries, including retail, banking, and telecommunications, helping customers by answering questions, resolving issues, and ensuring a positive experience. Their responsibilities may include handling phone calls, responding to emails or chats, processing orders or returns, and maintaining customer records. Excellent communication and problem-solving skills are essential for this role. Customer Care Assistants play a vital role in building customer loyalty and representing the company's values.

What are some common challenges faced by Customer Care Assistants, and how can they be managed effectively?

Customer Care Assistants often face challenges such as handling high call volumes, dealing with difficult customers, and managing time efficiently. To overcome these challenges, it's important to stay calm under pressure, actively listen to customers' concerns, and use problem-solving skills to resolve issues effectively. Many organizations provide training and support from supervisors to help team members improve their communication skills and product knowledge, which can make handling tough situations easier. Building strong relationships with colleagues also helps, as team collaboration is key in sharing solutions and managing workloads.

What job makes 10,000 a month without a degree?

A Customer Care Assistant typically does not earn $10,000 a month without advanced experience or additional responsibilities. High earnings in customer service roles are usually associated with management positions, specialized skills, or working in high-demand industries. Most entry-level customer care roles offer lower salaries, but some senior or supervisory roles can approach higher income levels with bonuses and commissions.

What are the key skills and qualifications needed to thrive as a Customer Care Assistant, and why are they important?

To thrive as a Customer Care Assistant, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and proficiency in using phone, email, and chat systems are typically required. Patience, active listening, and adaptability help individuals excel in responding to diverse customer needs and challenging situations. These skills ensure efficient issue resolution and foster positive customer experiences, which are vital for customer retention and organizational reputation.

What is the role of a customer care assistant?

A customer care assistant provides support to customers by answering inquiries, resolving issues, and offering product or service information. They often communicate via phone, email, or in person and require good communication and problem-solving skills to ensure customer satisfaction.

Is a CSA job stressful?

A Customer Care Assistant role can be stressful at times due to handling customer complaints, managing high call volumes, and meeting performance targets. Strong communication skills and the ability to stay calm under pressure are important for success in this position.

How can I make 2000 a week working from home?

A Customer Care Assistant can increase earnings by working additional shifts, taking on overtime, or handling multiple clients if the role allows. Developing strong communication skills and using customer service tools can improve productivity and potential income, but earning $2000 weekly typically requires high-volume work or specialized roles within customer support.

What is the difference between Customer Care Assistant vs Customer Service Representative?

AspectCustomer Care AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentRetail stores, call centers, service desksCall centers, retail, online support
Employer & Industry UsageRetail, hospitality, healthcareTelecommunications, banking, retail
Common Search & ComparisonCustomer Care Assistant vs Customer Service Representative

Both roles focus on assisting customers, but Customer Care Assistants often work directly with customers in retail or face-to-face settings, providing hands-on support. Customer Service Representatives typically handle inquiries via phone or online, often in call centers. While their skills overlap, the main difference lies in the work environment and interaction style.

More about Customer Care Assistant jobs
What cities are hiring for Customer Care Assistant jobs? Cities with the most Customer Care Assistant job openings:
What are the most commonly searched types of Customer Care jobs? The most popular types of Customer Care jobs are:
What states have the most Customer Care Assistant jobs? States with the most job openings for Customer Care Assistant jobs include:
Customer Care Assistant jobs near you
Infographic showing various Customer Care Assistant job openings in the United States as of June 2026, with employment types broken down into 38% Full Time, 47% Part Time, and 15% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $41,651 per year, or $20 per hour.

Care Assistant

Bupa Corporate

Northwood, IA • On-site

Full-time

Medical, Retirement

Posted 28 days ago

Job description

Job Description:

Care Assistant

Erskine Hall Care Home, Northwood HA6 3PA

Salary: 13.10 - 14.10 per hour depending on experience

Day shifts available 8am - 8pm Must be flexible to work between Monday - Sunday Including alternate weekends

We make health happen

At Bupa, our purpose is to help people live longer, healthier, happier lives and make a better world. As a Care Assistant, you'll be at the heart of this, providing person-centred care that supports independence and honours choice. You'll be part of a team dedicated to delivering the highest standards of care, ensuring our residents live a life they truly love. Our values of being Brave, Caring, and Responsible guide everything we do, and we strive to create the most inclusive and supportive workplace for our people.

Key Responsibilities

  • Support residents with a wide range of differing requirements from companionship to personal care.
  • Observe and manage residents' behaviour with care and ensure to document and report any changes in accordance with the required legislation.
  • Support residents' nutrition and hydration needs, encouraging and assisting them to eat and drink according to their care plan.
  • Provide essential physical and mental stimulation through social and recreational activities, both in groups and individually.
  • Maintain accurate care plans in line with regulatory & legal requirements.

What we're looking for:

  • Motivation, positivity, and great interpersonal skills.
  • Excellent communication skills and the ability to work both independently and as part of a team.
  • Desirable: Previous experience in a care home environment or a Health and Social Care qualification.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme, encompassing all aspects of health - from mental and physical to financial, social, and environmental wellbeing. We support flexible working and offer a range of family-friendly benefits.

Joining Bupa in this role, you will receive the following benefits and more:

  • My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support
  • Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of 350
  • Wagestream - Have early access to up to 40% of your earned wages within minutes
  • 28 days holiday
  • We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.
  • Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
  • Free meal on every shift
  • Interest-free annual travel loan to enable the purchase of public transport annual season tickets
  • We offer a range of Bupa pension plans - find out more on our career site
  • Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site
  • Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health
  • Accessto discounts at a wide variety of gyms and fitness facilities across the UK

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Time Type:

Full time

Job Area:

Care Home - Care Assistants

Locations:

Erskine Hall

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