Director of Customer Care
$131K - $154K/yr
Union Wireless is seeking a Director of Customer Care to lead our customer-facing operations ... performance management * Experience analyzing customer, sales, and operational data to drive ...
New
$131K - $154K/yr
Union Wireless is seeking a Director of Customer Care to lead our customer-facing operations ... performance management * Experience analyzing customer, sales, and operational data to drive ...
New
$131K - $154K/yr
Union Wireless is seeking a Director of Customer Care to lead our customer-facing operations ... performance management * Experience analyzing customer, sales, and operational data to drive ...
New
Director of Customer Care Arketa is seeking a Director of Customer Care to lead the support ... Lead change management in planning and facilitating organization-wide improvement to the partner ...
Director of Customer Care Arketa is seeking a Director of Customer Care to lead the support ... Lead change management in planning and facilitating organization-wide improvement to the partner ...
San Diego, CA · On-site +1
As Manager of Customer Support at Workiz, you will manage a growing, multi-region support team, partnering closely with Leadership to execute our support strategy day-to-day. You'll directly manage ...
San Diego, CA · On-site +1
As Manager of Customer Support at Workiz, you will manage a growing, multi-region support team, partnering closely with Leadership to execute our support strategy day-to-day. You'll directly manage ...
$80K - $90K/yr
... care setting, with at least three years of senior management preferred; and * 10 years of ... Solutions Oriented * Customer Service Focus * High level collaborative skills * Functional ...
$80K - $90K/yr
... care setting, with at least three years of senior management preferred; and * 10 years of ... Solutions Oriented * Customer Service Focus * High level collaborative skills * Functional ...
Las Vegas, NV · On-site
$77K - $105K/yr
The Manager of CRM Administration is the strategic owner of LVCVA's Simpleview CRM, ensuring it ... Flexible Savings Accounts (FSA & Dependent Care FSA) * Pet Insurance PERSONAL TIME OFF (PTO ...
Las Vegas, NV · On-site
$77K - $105K/yr
The Manager of CRM Administration is the strategic owner of LVCVA's Simpleview CRM, ensuring it ... Flexible Savings Accounts (FSA & Dependent Care FSA) * Pet Insurance PERSONAL TIME OFF (PTO ...
Apollo Beach, FL · On-site
$14.50 - $18.50/hr
... of care at Canine Cabana. *Qualifications:* - Prior experience in a call center or customer service role. - Proficiency in data entry to maintain accurate records. - Genuine love for dogs and ...
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Apollo Beach, FL · On-site
$14.50 - $18.50/hr
... of care at Canine Cabana. *Qualifications:* - Prior experience in a call center or customer service role. - Proficiency in data entry to maintain accurate records. - Genuine love for dogs and ...
Cherry Hill, NJ · On-site
$36K - $40K/yr
Description Customer Care Specialist OUR MISSION: We accept and implement the Girl Scout Mission to ... the CRM of record - Salesforce. • Answers inquiries by clarifying desired information ...
Cherry Hill, NJ · On-site
$36K - $40K/yr
Description Customer Care Specialist OUR MISSION: We accept and implement the Girl Scout Mission to ... the CRM of record - Salesforce. • Answers inquiries by clarifying desired information ...
$60K - $70K/yr
With over 30 years of experience and expertise, Capital Hot Tubs has solidified its position as a ... The Customer Care Manager oversees the daily operations of our Service Coordinator and Delivery ...
$60K - $70K/yr
With over 30 years of experience and expertise, Capital Hot Tubs has solidified its position as a ... The Customer Care Manager oversees the daily operations of our Service Coordinator and Delivery ...
Los Angeles, CA · On-site
$21 - $22/hr
Customer Care Manager and/or Community Manager ESSENTIAL JOB DUTIES: Customer Service: * Act as first level of contact for all resident inquiries, service requests and concerns. * Create a sense of ...
Los Angeles, CA · On-site
$21 - $22/hr
Customer Care Manager and/or Community Manager ESSENTIAL JOB DUTIES: Customer Service: * Act as first level of contact for all resident inquiries, service requests and concerns. * Create a sense of ...
Hinesville, GA · On-site
$14.25 - $19/hr
Customer Care Agent MCI is one of the fastest-growing tech-enabled business services companies in ... Utilize systems and technology to complete account management tasks * Recognize sales opportunity ...
Hinesville, GA · On-site
$14.25 - $19/hr
Customer Care Agent MCI is one of the fastest-growing tech-enabled business services companies in ... Utilize systems and technology to complete account management tasks * Recognize sales opportunity ...
$19/hr
Customer Care Specialist As a Customer Care Specialist, you will be the core of our customer care ... manager. * Escalation Handling: Take charge of customer inquiries that have been escalated from ...
New
$19/hr
Customer Care Specialist As a Customer Care Specialist, you will be the core of our customer care ... manager. * Escalation Handling: Take charge of customer inquiries that have been escalated from ...
New
Mundelein, IL · Hybrid
$86K - $129K/yr
... care to every member of our communities. CHN is a collaboration between Planned Parenthood ... The Manager of Customer Information Technology (IT) Services is responsible for management support ...
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Mundelein, IL · Hybrid
$86K - $129K/yr
... care to every member of our communities. CHN is a collaboration between Planned Parenthood ... The Manager of Customer Information Technology (IT) Services is responsible for management support ...
Killeen, TX · On-site
$13.75 - $18.50/hr
Customer Care Representative MCI is one of the fastest-growing tech-enabled business services ... Able to multitask, stay organized, and self-manage * Comfortable in a fast-paced, dynamic ...
Killeen, TX · On-site
$13.75 - $18.50/hr
Customer Care Representative MCI is one of the fastest-growing tech-enabled business services ... Able to multitask, stay organized, and self-manage * Comfortable in a fast-paced, dynamic ...
Customer Care, Commerce Park REPORTS TO: Customer Care Supervisor Responsibilities: Provide ... Coordination of project delivery requirements utilizing project management and basic expediting ...
Customer Care, Commerce Park REPORTS TO: Customer Care Supervisor Responsibilities: Provide ... Coordination of project delivery requirements utilizing project management and basic expediting ...
Poughkeepsie, NY · On-site
$42K - $60K/yr
Maintain accurate records of customer interactions and transactions. * Identify opportunities for ... Proficient in Microsoft Office Suite and CRM software. * Detail-oriented with strong organizational ...
Quick apply
Poughkeepsie, NY · On-site
$42K - $60K/yr
Maintain accurate records of customer interactions and transactions. * Identify opportunities for ... Proficient in Microsoft Office Suite and CRM software. * Detail-oriented with strong organizational ...
Arlington Heights, IL · On-site
$23.85 - $47.25/hr
M/I Homes has been building new homes of outstanding quality and superior design for 50 years ... Performs Post Closing Customer Visits (PCCV) and any other inspections as per departmental and ...
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Arlington Heights, IL · On-site
$23.85 - $47.25/hr
M/I Homes has been building new homes of outstanding quality and superior design for 50 years ... Performs Post Closing Customer Visits (PCCV) and any other inspections as per departmental and ...
Stafford, TX · On-site
$14 - $19/hr
Senior Manager - Customer Care Manager Classification: Non-Exempt Position Summary The Customer Care CPAP Guide is a key part of the customer care team, responsible for guiding customers to the right ...
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Stafford, TX · On-site
$14 - $19/hr
Senior Manager - Customer Care Manager Classification: Non-Exempt Position Summary The Customer Care CPAP Guide is a key part of the customer care team, responsible for guiding customers to the right ...
Phoenix, AZ · On-site
$20/hr
Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 13 successful ... Jacuzzi Bath Remodel is currently hiring a Customer Care Specialist Customer Care Specialist is a ...
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Phoenix, AZ · On-site
$20/hr
Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 13 successful ... Jacuzzi Bath Remodel is currently hiring a Customer Care Specialist Customer Care Specialist is a ...
Portland, OR · On-site
$23/hr
Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 13 successful ... Jacuzzi Bath Remodel is currently hiring a Customer Care Specialist Customer Care Specialist is a ...
Quick apply
Portland, OR · On-site
$23/hr
Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 13 successful ... Jacuzzi Bath Remodel is currently hiring a Customer Care Specialist Customer Care Specialist is a ...
Easton, PA · On-site
$15.25 - $20.75/hr
Customer Care Account Representative/Senior LOCATION: Customer Care, Commerce Park REPORTS TO ... Coordination of project delivery requirements utilizing project management and basic expediting ...
Easton, PA · On-site
$15.25 - $20.75/hr
Customer Care Account Representative/Senior LOCATION: Customer Care, Commerce Park REPORTS TO ... Coordination of project delivery requirements utilizing project management and basic expediting ...
$24.5K - $31.5K
5% of jobs
$31.5K - $38.4K
14% of jobs
$41.1K is the 25th percentile. Wages below this are outliers.
$38.4K - $45.4K
16% of jobs
The median wage is $51.7K / yr.
$45.4K - $52.3K
17% of jobs
$52.3K - $59.3K
12% of jobs
$59.3K - $66.2K
9% of jobs
$67.8K is the 75th percentile. Wages above this are outliers.
$66.2K - $73.2K
11% of jobs
$73.2K - $80.1K
6% of jobs
$80.1K - $87.1K
5% of jobs
$87.1K - $94K
2% of jobs
$94K - $101K
3% of jobs
$24.5K
$58K
$101K
| Aspect | Manager Of Customer Care | Customer Service Supervisor |
|---|---|---|
| Responsibilities | Oversees customer care strategies, manages teams, improves customer satisfaction | Supervises daily customer service operations, handles escalations, trains staff |
| Credentials | Bachelor's degree, experience in customer service management | High school diploma or equivalent, experience in customer service |
| Work Environment | Office setting, strategic planning | Call centers, retail, or service environments |
| Industry Usage | Common in larger organizations with dedicated customer care departments | Found in various industries, often in retail and hospitality |
The Manager Of Customer Care focuses on strategic oversight and improving overall customer satisfaction, while the Customer Service Supervisor handles daily operations and staff supervision. Both roles require customer service experience, but the manager position typically involves higher-level planning and leadership responsibilities.

$131K - $154K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted yesterday
New
Lead Exceptional Service. Shape the Customer Experience. Live Where Others Vacation.
Are you a transformational leader who is passionate about customer experience, sales excellence, and building high-performing teams? Do you want the opportunity to make a meaningful impact in an organization where your decisions shape strategy, culture, and growth?
Union Wireless is seeking a Director of Customer Care to lead our customer-facing operations, including retail sales, business sales, operator services, and customer support. This is a unique executive leadership opportunity to drive customer satisfaction, revenue growth, and service excellence across our organization while enjoying an unmatched quality of life in beautiful southwest Wyoming. Union Wireless offers a competitive salary and benefits package designed to support your health, financial security, and work-life balance, including:
Range: $131,703.00 - $154,743.00 annually, depending on qualifications and experience.
Union Wireless offers a competitive salary and benefits package designed to support your health, financial security, and work-life balance, including Medical, Dental, and Vision Insurance, 401(k) Retirement Plan, Employee Stock Ownership Plan (ESOP), Life Insurance, Flexible Spending Account (FSA), Paid Time Off.
Why Union Wireless?
At Union Wireless, we're more than a telecommunications provider. We're a company deeply connected to the communities we serve. As our Director of Customer Care, you'll have a direct influence on company performance, customer experience strategy, employee development, and future service offerings.
You'll work alongside a collaborative leadership team while guiding the customer care vision for a company known for innovation, personalized service, and strong community relationships.
Why Mountain View, Wyoming?
Imagine leaving rush-hour traffic behind and replacing it with open skies, mountain views, and unlimited outdoor adventure.
Located in the heart of southwest Wyoming, Mountain View offers:
Mountain View offers a lifestyle that's difficult to find elsewhere.
Position Summary
The Director of Customer Care provides strategic leadership for retail sales, business sales, operator services, and customer support operations. This role is responsible for developing and executing customer care and sales strategies that drive revenue growth, improve customer satisfaction, and strengthen Union Wireless's market position.
The Director collaborates across departments to ensure customer needs, market demands, and service opportunities are incorporated into operational planning, product development, and organizational strategy.
Leadership Responsibilities
The Director of Customer Care leads a team of supervisors and customer-facing employees throughout Union Wireless's service footprint. This position is responsible for the overall direction, coordination, and performance of customer care operations.
Preferred Qualifications
At Union Wireless, you'll find more than a job. You'll find an opportunity to lead a talented team, influence company strategy, and help shape the customer experience for thousands of customers across our region.
Apply today and discover what makes Union Wireless and Mountain View, Wyoming, an extraordinary place to build your future.
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Telecommunications
201 - 500 Employees
Mountain View, WY, US
1914