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Customer Care Assistant Jobs in River Ridge, LA (NOW HIRING)

Wesco

Customer Care Specialist

Metairie, LA

$15.75 - $20.75/hr

You will assist with root cause discrepancies between purchase orders and a supplier's invoices ... Customer Care's standard operating procedures. Responsibilities: * Assist with research and ...

New

Catholic Charities

CNA

New Orleans, LA · On-site

Minimum one year of experience working with older adults or in a healthcare setting. * Strong interpersonal, communication, and customer service skills. * Ability to safely transfer and assist ...

Petco

Veterinary Assistant

Metairie, LA · On-site

$14.50 - $18.25/hr

... customer care to their owners. The Veterinary Assistant represents the mission and values to all ... clients. Our Veterinary Assistants set the tone for the technical and customer support in the ...

Messa Sync

Client Service Associate

New Orleans, LA · On-site

$50K - $60K/yr

Support onboarding processes for new clients and assist with client retention initiatives ... or customer care. * Strong interpersonal and communication skills, both verbal and written.

Host Healthcare

RN - PACU

New Orleans, LA · On-site

Responds in a timely manner and has been able to assist with SO much. Definitely will continue ... Dedicated Recruiter and 24/7 Customer Care Line * Per Diem Allowance and Paid Travel * Licensure ...

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Customer Care Assistant information

See River Ridge, LA salary details

$10

$17

$24

How much do customer care assistant jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for customer care assistant in River Ridge, LA is $17.34, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $19.76 per hour, depending on experience, location, and employer.

What is a customer care assistant?

Customer Care Assistants are professionals who provide support and assistance to customers, often acting as the first point of contact for inquiries, complaints, and general service requests. They work in a variety of industries, including retail, banking, and telecommunications, helping customers by answering questions, resolving issues, and ensuring a positive experience. Their responsibilities may include handling phone calls, responding to emails or chats, processing orders or returns, and maintaining customer records. Excellent communication and problem-solving skills are essential for this role. Customer Care Assistants play a vital role in building customer loyalty and representing the company's values.

What are the key skills and qualifications needed to thrive as a customer care assistant, and why are they important?

To thrive as a Customer Care Assistant, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and proficiency in using phone, email, and chat systems are typically required. Patience, active listening, and adaptability help individuals excel in responding to diverse customer needs and challenging situations. These skills ensure efficient issue resolution and foster positive customer experiences, which are vital for customer retention and organizational reputation.

What are some common challenges faced by customer care assistants, and how can they be managed effectively?

Customer Care Assistants often face challenges such as handling high call volumes, dealing with difficult customers, and managing time efficiently. To overcome these challenges, it's important to stay calm under pressure, actively listen to customers' concerns, and use problem-solving skills to resolve issues effectively. Many organizations provide training and support from supervisors to help team members improve their communication skills and product knowledge, which can make handling tough situations easier. Building strong relationships with colleagues also helps, as team collaboration is key in sharing solutions and managing workloads.

What is the difference between Customer Care Assistant vs Customer Service Representative?

AspectCustomer Care AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentRetail stores, call centers, service desksCall centers, retail, online support
Employer & Industry UsageRetail, hospitality, healthcareTelecommunications, banking, retail
Common Search & ComparisonCustomer Care Assistant vs Customer Service Representative

Both roles focus on assisting customers, but Customer Care Assistants often work directly with customers in retail or face-to-face settings, providing hands-on support. Customer Service Representatives typically handle inquiries via phone or online, often in call centers. While their skills overlap, the main difference lies in the work environment and interaction style.

What cities near River Ridge, LA are hiring for Customer Care Assistant jobs?

Cities near River Ridge, LA with the most Customer Care Assistant job openings:

Customer Care Assistant jobs near you
Infographic showing various Customer Care Assistant job openings in River Ridge, LA as of August 2026, with employment types broken down into 75% Full Time, 22% Part Time, and 3% Contract. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $36,064 per year, or $17.3 per hour.

Customer Care Specialist

Wesco

Metairie, LA

$15.75 - $20.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New

Wesco rating

7.1

Company rating: 7.1 out of 10

Based on 126 frontline employees who took The Breakroom Quiz

200th of 366 rated logistics

Job description

As a Specialist - Customer Care, you will be part of a specialized team within Wesco's Centralized Customer Care organization focused specifically on supplier invoice resolution. You will assist with root cause discrepancies between purchase orders and a supplier's invoices. You will support the Accounts Payable team on appropriate resolution and processing any offsetting transactions (including inventory and cost adjustments), largely self-directed within the framework of Wesco's internal policy, and Customer Care's standard operating procedures.

Responsibilities:

  • Assist with research and resolution on supplier invoice discrepancies (variance between Wesco Purchase Order and Supplier Invoice) with little supervision
  • Assist with resolution of discrepancies, and processing offsetting transactions (such as cost adjustments to inventory and historical corrections to customer billings) to ensure complete resolution
  • Supplier invoice resolution subject matter expert for the field (Sales and Operations)
  • Provides support between Sales, Operations, Inventory Management, and Accounts Payable teams to research and resolve payables issues and communicate resolution back to Accounts Payable team
  • Effectively organizes and manages large volume of discrepancies across numerous branches, interfacing with employees in the field, and escalating timely to field management as necessary

Qualifications:

  • High School Degree or Equivalent required; Associates' Degree (U.S.)/College Diploma (Canada) preferred
  • 1 year of related experience required; 3 years preferred
  • 1 year of Oracle or other large integrated financial system experience is preferred
  • Accounting knowledge strongly preferred, including understanding of income statements, general ledger accounts, balance sheets, sales, and margin, etc. preferred
  • Strong Microsoft Excel experience is preferred
  • Time management skills required, including ability to prioritize customer issues and resolve with positive outcomes
  • Solid interpersonal skills that allow one to work effectively in a diverse working environment
  • Able to effectively communicate both verbally and in writing
  • Able to work well under pressure
  • Strong attention to detail
  • Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times 
  • Computer literate, including effective working skills of MS Word, Excel and e-mail
  • Ability to travel up to 25%

#LI-AG1

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.

For eligible positions, compensation may include participation in a bonus or sales incentive plan,subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.

In addition, Wesco offers abenefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.
At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.

Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive. 

Learn more about Working at Wesco here and apply online today!

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company.

Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. 

This posting is for a current, active vacancy intended for immediate hire.

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